I have used IT Techno-phobes on several occasions for a variety of IT services and I would highly recommend Lee's services. Always professional, excellent customer service and his IT knowledge is phenomenal. He has always delivered what was promised and always on time. Trustworthy, supportive and very reasonably priced.
Reply from IT Techno-Phobes: Thank you Lisa for your kind words.
Always here to help at IT Techno-Phobes Limited.
In January 2021, Andy Mulligan said:
I would have no hesitation in recommending Lee at IT Techno-Phobes. He is honest and professional with his approach and service. Always thinking about the customer first, even when we got an unexpected problem with our SSD Upgrade he came back with solutions rather than problems and exceeding expectation with the result. 5 Star without a doubt, Competitive and Value for Money! Definitely will be using him again in the future.
In December 2020, Rebecca Price said:
Thank you Lee! fantastic service, issues with my laptop, called & sorted immediately. couldn't ask for better service, recommend to anyone. Very professional.
In November 2020, Janet M said:
We used the services of Lee at IT Techno Phobes recently to transfer data from a desk top to a laptop. Lee is very knowledgeable and went above and beyond to help us sort out some of the issues we had. He arrived at the time agreed and did a great job on site but then also assisted us remotely following his visit. Would have no hesitation in recommending his services.
My wife recently exchanged her old Nokia Mobile Telephone for a Samsung Smartphone and visited the mobile phone shop with whom her old contract had been held, to exchange the Sim card and set up a new contract. Apart from transferring the Sim card, confirming that it might take up to 24 hours for "contacts" to transfer, and setting up the contract, no other help or advice was forthcoming on how to use what was, in my wife's case, a totally different piece of equipment. Lee has been to our house on several occasions over the last few years, to help support and advise us on the use of our laptops and on one such occasion recently, we commented on our intention to purchase a Smartphone. He immediately offered to provide us with any help and support which we may require, at the appropriate time. We took Lee up on his offer this afternoon, and he took us both through the basics of setting up the Smartphone, restoring the contacts list, which contrary to the mobile phone shop "expert" had not "automatically transferred", covered the basics of making & receiving calls/texts etc, changing settings, application of The Apps, security and connectivity issues e.g with our in-house' WiFi, plus setting up a new Google Account and using the Internet. Although both my wife and I regularly use laptops, we have never had "Tablets" or, previously a Smartphone. When making the transition from a basic mobile to a Smartphone some help is required particularly, if like us, (and in the midst of a Lockdown), we don't have access to a friendly teenager! Lee's clear and detailed explanation on the use of my wife's new Samsung phone was just superb and was in marked contrast to the complete absence of any help, advice or information from the gentleman in the mobile phone shop. Prior to Lee's arrival we had spent the last 24 hours trying to get to grips with the new phone and work out why we had appeared to have lost all our "contacts". We needn't have worried, because we knew someone who could always be relied upon to not only "be there", but also help us through our difficulties. We both appreciate that "mobile phone coaching" may not be what Lee is best known for, but who knows this may be the start of an additional new venture for him! Either way, we will always be extremely grateful for his help today.
Reply from IT Techno-Phobes: Thank you Lewis for such a lovely review.
As you quite rightly stated I am not renowned for my Mobile Phone assistance but it is something I am always pleased to give to anyone who is struggling with Smart Technnology, not just PC's and Laptops.
Always here to help at IT Techno-Phobes Limited.
In September 2020, Richard Hunter-Rice said:
IT Techno-Phobes are great! Amazing service and the advice offered is superb. Totally trust worthy and they always delivery exactly what they say they will. I highly recommend IT Techno-Phobes to anyone requiring expert IT assistance.
In July 2020, Dorothy Painting said:
Lee is absolutely wonderful. If you have a problem with your computer he is the man to get in touch with. I don't know what I would do without him. He is friendly helpful and just lovely
In June 2020, T Gee said:
Lee saved my computer, all of my files and all of my programs during lockdown!
I can’t rate him highly enough.
I was relying on my laptop for work and it decided at the worst moment to become almost terminally ill.
Lee arrived in gloves and mask, took it away, saved all of my files, rebuilt the OS, reinstalled all of my programs and put all of my files back. I had my laptop back the next day. Brilliant job. Thank you so much.
In January 2020, Faith Roberts said:
Absolutely fantastic! Lee fitted a new hard drive to my laptop and it has made so much difference. Great advice and quick work - I had the laptop back within 24 hours, so not much worktime lost. Excellent service and I would definitely recommend. Thanks Lee!
In January 2020, Jon Allen said:
I used IT Techno-Phobes Limited to fix my Apple iMac. Lee is a pleasure to do businesses with. He collected my iMac on a Thursday afternoon at 1pm and was ready to return it later that evening. Excellent service, a true professional and prices are the best I've seen.
In January 2020, Gordon Dugan said:
Lee provided an excellent 'tailor-made' service. He listened carefully to my precise requirements and he used his considerable knowledge and skills in IT to deliver exactly what I wanted. He is a good communicator, he is patient and resourceful and an easy person to work with. I strongly recommend him.
In January 2020, Paul Turner said:
Lee is highly recommended for his professional expertise and prompt response.
In January 2020, Ralph Savage said:
Lee provides a highly professional service, having strong technical, and, no less importantly, good interpersonal skills, being ready to go the 'extra mile' to support his clients.
In January 2020, Louisa Denny said:
Lee updated our office computers and got them up & running smoothly again. He is very knowledgeable and I wouldn't hesitate in recommending.
In January 2020, Barbara Johnstone said:
I would highly recommend Lee Baker from IT Techno-Phobes. When I experienced problems with my computer, he came to the rescue and sorted out all my problems and upgraded my system. The computer is now working perfectly. Thank you Lee for your help and support.
In January 2020, Rhos Francis said:
Lee has gone out of his way in the last few months to support me on moving away from a previous supplier that made life difficult.
Everything is now set up in my name on Office 365 and he's always provided a fixed price solution for everything.
I know where I stand on everything I need.
I've just had an SSD upgrade on my Tower PC (fixed price of course) and it's bloody amazing and comparatively priced.
I recommend you talk to Lee about any of your IT needs.
In January 2020, Peter Brown said:
As a sometimes "elderly confused" computer user (and there are many of us!) I often come across what are to me, unsolvable problems! Whenever I have used the services of IT Techno - Phobes Ltd (Lee) I have been most grateful for his detailed knowledge and help.
I have never met Lee, but the remote access system works really well and It a most helpful service and will always be my first point of contact for any computer problems. Thank you!
In January 2020, Jane Mottram said:
Lee has always been so patient with this Techno-phobe! Has sorted out my emails and is now working on my website. Always answers shouts for help within hours and always ready to come over and help. Would recommend Lee and IT Techno-Phobes to all the techno-phobes and non techno-phobes who need help.
Spires Accommodation Limited
In January 2018, Sian Baker said:
I am extremely impressed and satisfied with the service given for my computer, would highly recommend.
In January 2018, simon nicol said:
I cannot praise this man highly enough.He is SUPERB.He has immense expertise and a lot of patience.Also his pricing is very very reasonable.I cannot recommend him too highly.
In January 2017, Rob Graham said:
Sorted out my 80 year old computer illiterate mother' problems. Excellent service and very understanding.
In January 2017, deb akablondie said:
Excellent service, my problem was fixed without fuss
In January 2017, Stacy Davies said:
First class service sorted out my problem very quickly and efficiently. Thank you so much for your swift service. I will be definitely recommending you to family and friends.