Telecom Direct
Latest Reviews
We’ve had the pleasure of working with Michael and his team for nearly a decade, and I can honestly say it’s been a game-changer for our business at Timber Hill. Michael’s expertise in telecoms – from setting up and managing our WiFi networks to our CCTV system – has been invaluable. He handles the tech side of things with such a practical and down-to-earth approach that it’s easy for us to understand our own systems.
Michael always goes above and beyond; he’s there whenever we need him, quick to answer calls or messages whenever an unexpected issue pops up. Often, he’s already aware of any issue and has resolved it remotely before we even notice anything’s wrong. When something simple needs swapping out, he’s happy to talk us through it to save us the cost of a site visit.
He recently managed the transition of our phone lines from analogue to digital, consulting with us to ensure we only paid for what we truly needed, which saved us a significant amount. Michael’s team is skilled at advising on upgrades and repairs over time, and it’s been a stress-free experience knowing we’re in good hands.
Michael’s dedication and knowledge have kept us loyal clients for nearly 10 years. We couldn’t recommend him and his team highly enough – if you’re looking for reliable, knowledgeable telecoms support, Michael is your guy!
Michael always goes above and beyond; he’s there whenever we need him, quick to answer calls or messages whenever an unexpected issue pops up. Often, he’s already aware of any issue and has resolved it remotely before we even notice anything’s wrong. When something simple needs swapping out, he’s happy to talk us through it to save us the cost of a site visit.
He recently managed the transition of our phone lines from analogue to digital, consulting with us to ensure we only paid for what we truly needed, which saved us a significant amount. Michael’s team is skilled at advising on upgrades and repairs over time, and it’s been a stress-free experience knowing we’re in good hands.
Michael’s dedication and knowledge have kept us loyal clients for nearly 10 years. We couldn’t recommend him and his team highly enough – if you’re looking for reliable, knowledgeable telecoms support, Michael is your guy!
Source: trustpilot.com
Michael is great at communicating and helping with business Energy procurement making the process simple and efficient
Source: trustpilot.com
Fast response and an amazing cctv installation
Source: trustpilot.com
I am extremely happy with the service I received. The staff at Telecom Direct are very knowledge, friendly and understanding. I would highly recommend them for all your telephone and IT requirements.
Source: trustpilot.com
Great service,
Turned up on time , very friendly staff
Turned up on time , very friendly staff
Source: trustpilot.com
Derek has looked after our phone systems for a number of years and recently upgraded. Really happy with the service he has provided. Thanks Derek.
Source: google.com
The Telecom Direct representative who attended the installation was a gem, delivering a service that went above and beyond our wildest expectations🎉
I cannot fail to recommend this fabulous company.
I cannot fail to recommend this fabulous company.
Source: google.com
We have recently had a new phone system installed by Derek. We cannot fault them and would highly recommend them as a telecoms provider.
Thank you
Thank you
Source: google.com
Been with them for two months service and staff excellent.
Thought service would be average at best where I stay but have no problems whatsoever with it for the price recommend it to anyone 👍🏴
Thought service would be average at best where I stay but have no problems whatsoever with it for the price recommend it to anyone 👍🏴
Source: google.com
We had Telecom Direct come in today for training, very happy with everything we've learnt. Thoroughly recommend this company for anyone considering a purchase.
Source: google.com
Thank you for delivering great service once again. We are very happy with the new telephone system. Derek made sure that all the process was simple and straight forward. Highly recommended.
Source: google.com
We are very happy with the prompt and professional service that Derek offers. We have been with him for a number of years now and his sound advice has been much appreciated and we would not hesitate to recommend Telecom Direct.
Source: google.com
Derek has helped and advised us on the right system for our business, He is honest and always on the end of the phone to answer any questions.
Source: google.com
It was a pleasure to do business with Telecon Direct. Derek Rochford was very informative about the products they offer and made sure we had a system that worked for us. The transition of systems ran smoothly. Excellent service! I would definitely recommend this Company.
Source: google.com
Derek kept us informed throughout the process and always had an answer to my many queries-if not there and then-he got straight back to me.
Brad who fitted the system was the calmest, easiest person to deal with-we made numerous changes to the system during the fitting and it was all done instantly with a smile!
Telecom Direct made this process much less painful then it could have been-now we have another shop up & running and so far the system is proving to be worth its weight in gold-thanks Derek & Brad
Brad who fitted the system was the calmest, easiest person to deal with-we made numerous changes to the system during the fitting and it was all done instantly with a smile!
Telecom Direct made this process much less painful then it could have been-now we have another shop up & running and so far the system is proving to be worth its weight in gold-thanks Derek & Brad
Source: google.com
Derek was very helpful during the period where we were deciding which VOIP phones to get - he explained everything clearly for us. We were on a tight schedule to get the phones installed due to a shop move and yesterday they were successfully installed with the WiFi on the same day that our number ported from our old shop 👍🏼 thanks Derek & Brad.
Source: google.com
Excellent service provided again this year by Derek Rochford and the team and Telecom Direct Ltd.
Source: google.com
The telephones are excellent and the support we have received from Telecom Direct is second to none. I would highly recommend them
Source: google.com
Been with Telecom Direct for 4 years and very happy with the service we have received always friendly with excellent advice. We have Internet lines, cameras, and calls very competive pricing, coupled with fantastic support
Source: google.com
Great company. Derek makes your life easy, from sorting out the right deal with the right equipment and then excellent service, back up and advice going forward.
Source: google.com
Great Company to deal with conscientious and professional
Source: google.com
Excellent service with professional engineers who are aware of the needs and the requirements of the customer.
Source: google.com
We have made quiet a good saving by using Telecoms Direct, very helpful quick response. would recommend
Source: google.com
Needed assistance with regard access issues I found the support to be quick, efficient and explained in an easy to understand way. It meant I was able to continue working without disruption
Source: google.com
Derek (Rochford) was extremely helpful with regards to diverting the phones re annual leave, this ensured that the business ran smoothly in my absence and that we had no issues. Excellent service once again.
Source: google.com
