Specsavers Opticians Market Street

5/5 based on 398 reviews
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The few times I've been in to get my eyes tested, I've seen a fairly good selection of glasses. But the actual appointments feel rushed and a bit like they're trying to cram you in to get the next person in. Aside from this, I've found that the questions asked can be a bit unclear - the person testing my eyes tends to ask 'is 1 clearer than 2' but not 'in what way is the image not clear?' While they are currently trying to correct my prescription at no additional cost, I am finding the process quite tedious and wish that they had just taken a little longer to get the clearest lenses the first time around.
Easy, friendly and as always pleasant service.
All the staff were very pleasant, friendly and knowledgeable. I was seen quickly at all stages of the process. Overall a very good experience and would highly recommend to anybody.
All the staff were very pleasant and very helpful and explained everything.
Most pleased with the time it took to complete everything - it went like clockwork and before I know it I was leaving the store.
The overall service was excellent. Everyone that I met know their job well and made me feel at ease throughout the whole visit.
Warm, friendly staff.
Staff all very knowledgeable - I was impressed.
All the staff that attended to me were really friendly.
Most pleased with the speed and efficiency of service, friendly faces, good value.
First class service.
Experienced staff with modern equipment.
Very pleasant staff. Made me feel so at ease.
Quick service and a relaxed atmosphere.
I have been seen by Lauren on several occasions and on each occasion she has been impeccable and professional.
Most pleased with the level of service.
Most pleased with the friendliness of the staff, the helpfulness of the staff, the range of frames.
Everyone was very professional and considerate.
I was impressed with the meticulous and unhurried nature of the eye test.
They tried to get my glasses as soon as possible as I was struggling without and they managed to get them to me in record time.
All the staff I came into contact with were very helpful and friendly.
Most pleased with the explanation of all tests that were taken and how helpful the staff are/ were.
I always feel that customer service is 100% and feels very genuine.
All the staff in the Guernsey branch were very helpful but in particular the optician I saw.
Treated as a valued customer from the start with no rush. A very relaxed atmosphere but very professional too.
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