Everyone is so pleasant and helpful. I popped in yesterday as my glasses needed adjusting. I was seen within five minutes, despite it being busy, and was out in ten minutes with adjustments made.
In January 2019, Clare A said:
I was very impressed with the swiftness. I arrived a little early and managed to have some checks before my test which was great. I managed to look around the store. Was very impressed with the optician - explained what she was doing and made me feel at ease.
In January 2019, Jill S said:
My optician was very positive about the health of my eyes and understood my needs. It (all) worked well for me. Most pleased with the explanations I was given about my eyesight and how to care for it.
In January 2019, Amanda B said:
The care from the staff – they were very, very friendly and made you feel at ease.
In January 2019, Graham W said:
Felt like a person not a patient. I’m very happy with the whole experience.
In January 2019, Amanda K said:
In January 2019, John L said:
Susie and the actual optician (Dom) were excellent!!
In January 2019, Sally V said:
Most pleased with the care and time to explain everything in detail.
In January 2019, Julie F said:
The optician - he was great.
In January 2019, Kim G said:
The team were excellent taking into account my preferences and helping with choosing the correct frame for my varifocal lenses.
In January 2019, Dominic said:
All the staff that I was seen by gave fantastic customer service.
In January 2019, John said:
Your staff in Market Street are wonderful.
In January 2019, Jayne said:
It was all very straightforward, from start to finish. All the staff were helpful and cheerful.
In January 2019, John said:
Excellent service from Chloe. Good quality and also turning around the glasses so that they were available before I left for Christmas.
In January 2019, Nicola said:
Chloe was exceptional. She took time with me going through frame choices. Chloe was still in training in certain aspects of taking measurements and was assisted by someone else who was doing a wonderful job to help. It was lovely to see such a friendly and helpful team environment.
In January 2019, Pauline M said:
Did not have to wait long at any stage of my examination. The optician was very helpful and put my mind at rest.
In January 2019, Mike P said:
Dominic was excellent and thorough and I was confident in his advice.
In January 2019, Neville said:
The staff met me with smiles and were readily available to answer any questions I had.
In January 2019, Jill D said:
Alex, who is the optician, was good - all the staff I met were excellent.
In January 2019, Jo D said:
Dominic was amazing as always and really explained and carried out a really thorough eye test.
In January 2019, Margo C said:
Most pleased with the courtesy, thorough examination, (and) efficiency.
In January 2019, Simon J said:
They (Specsavers) managed to fit me in for an aviation sight test. Most pleased with the friendliness and helpfulness.
In January 2019, Dawn C said:
I would like to recognise the excellent service I have always received from Lauren. She was extremely helpful and time wasn’t a problem. The efficiency and quickness of service on your store even when you are busy is super.
In January 2019, Geoffrey said:
Warm, friendly atmosphere.
In January 2019, Adrian D said:
I was assisted by 3 or 4 different people. All were very good. I was very happy.