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It was my first time in Guersney. The stay was really comfortable and room service was very quick. The room had a beautiful and calming view, just what I needed. …
Wonderful stay stay at Fermain, we loved our room, fabulously clean and comfortable, great breakfast and a heated indoor pool. The location is out of St. Peters and it's not …
Excellent …. Untill they had an event. Service suspended.
This is the only 5 star rated hotel on Guernsey. It is well deserved, as the location is great (in the middle of town), the views over the harbour are …
"The hotel itself was clean and pleasant, and a couple of staff members were genuinely helpful. However, we encountered multiple issues that significantly affected our stay. After booking, we were …
A lovely tranquil hotel in the most beautiful stunning location . The hotel is very comfortable and clean and the service very good. A big shout out to Marie, Shayne …
Lovely hotel, super staff especially Ben in the bar, superb location, the spa was just a dream, with very large pool, steam room, sauna, super hot jacuzzi outside, well equipped …
We love this hotel. Although we had pre- booked to stay in another hotel in St Peter Port, this was our go to place every evening. The Staff greeted us …
Staff fantastic... breakfast excellent...food good...not happy about auto tip on food bills I know we can take it off but doesn't sit well Really disappointed that the pool was out …
Rooms are hit or miss. Some are still stuck in the 80s, some have been renovated recently and have USB plugs near bedside for example. Restaurant is good, gym is …
The hotel in beautiful grounds and the staff friendly and helpful Ben is brilliant very helpful the rooms are all clean and tidy nothing any trouble for any of the …
We came here directly from another Hand Picked Hotel on Jersey so it was interesting to note how very different they were. The differences were remarkable but the underlying theme …
Lovely old hotel , packed with history and in a great location. Food on the first night was really good but a little pricey , breakfast was also good on …
Lovely staff at this wonderful hotel. Staff were all very friendly and couldn’t do enough for us. Breakfast was a real treat, with lots to choose from. Room was clean …
We had a very pleasant stay here. Service is probably the thing that comes out on top here, big shout out to Ben (waiter) and Patricia (breakfast staff) who were …
From start to finish of your stay you will be treated the most delightful welcome and excellent service levels If you are travelling with a car the valet service will …
Disappointing quality for a hotel that purports to be luxury and charges £300+ per night. We had a top floor sea view double. The bed had no headboard (uncomfortable and …
Just loved staying here, the reception staff allways smiling & so helpfull. The room was great had 1 with a hot tub looking over the lake. Everybody was so nice …
We had a few days here whilst we explored Guernsey. Ours was an upper garden room so we were at the top of the site with a bit of a …
Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice. Food in all three restaurants was good, although the steak …
Beautiful gardens but not easy to get service as staff seem limited or absent from the bar/ terrace for long periods. When they do service is good. The terrace is …
We had a lovely stay during our stay at fermaine valley during the heatwave. Lack of air con made the room hard to sleep in but a fan had been …
We had a superb stay at the Old Government Hotel and a special THANK YOU to Kris for all your help and organisation before we'd even arrived! The service we …
Lovely hotel set in beautiful grounds. Delicious food and drink and wonderful staff. A special shout out to the fantastic scouse barman who looked after me so well, thank you.
