Plenty of staff around. Most pleased with the helpful staff during pre-exam and eye exam.
The whole process was excellent and easy.
Genuinely wanted to find the best solution for me and they seemed to really enjoy what they were doing which shows in the service.
All staff (excellent service).
Neil provided exceptional service and a high level of patience with me - professional advice.
I was nervous about going in and the team were so welcoming it helped calm my nerves.
Staff were very kind and helpful. They asked a lot of questions that were relevant to my test - very nice staff.
Dealt with quickly and efficiently as soon as I arrived. In and out quickly.
The expertise of the team - I feel that nothing was overlooked.
Most pleased with the ease at which the appointment was carried out. No fuss, no bother and friendly staff.
Easy to make an appointment and very little waiting time.
I informed them that I would like new glasses for my holiday so they put ‘urgent’ on them and I received them in time. Very impressed.
Everyone dealt with me in a professional way.
Claudia was fantastic.
The optician was extremely thorough and unusually clear in explaining at each step what she had found when investigating irritation in my left eye. It instilled confidence in the customer/ patient.
Very helpful staff - thank you.
The staff, although extremely busy, didn’t rush anything through. Stewart assisted me in choosing my frames. He explained which ones sat well on the bridge of my nose etc. I felt very relaxed. Stewart...
Most pleased with the speed of service and level of care.
Excellent customer service.
It is difficult to fault the well oiled way in which the entire process is conducted.
Very pleased with the customer service - friendly and helpful.
Neil and Claudia were both excellent.
I do not think you can improve anything. Your staff are charming and very considerate. I am happy with the whole process.
Most pleased with the time, information and advice given by the staff.