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I have booked several holidays through Nicki over the last few years and I would never trust anyone else with securing me the best holiday deal. She has the patience …
Great customer service all round! Really pleased!
Fantastic advice and company! Nicki is charming witty and full of amazing advice! Thank you so much x
Great location good food and wine, friendly service
We were back to Herm staying for the third time over the years, the cost of staying was expensive but we thought about past visits and were happy about this. …
4th visit, 3 before covid and now we're back on track
We had lunch and drinks at the Mermaid after a walk round the island. We ordered sandwiches, salad and drinks. Service and food was great and hospitality from Brady included …
We stayed at this hotel for 8 nights and are so pleased we made the right choice. Lovely quiet room with a balcony, comfortable beds and very generous hospitality tray. …
Went for a Spa Day with my wife including lunch and full use of Gym and Spa Arrived at 0930 checked in Gym and Spa - brilliant Lunch at 1200 …
Great service and excellent relaxing atmosphere
This is the underrated gem of Guernsey. Fantastic place to stay with with clean, freshly decorated rooms. Happy, friendly staff. Even though the breakfast is great, if you get chance …
I would give 5 stars as hotel, Spa and bar excellent. Let down by service in restaurant and a problem with the room not being fixed. Otherwise excellent hotel.
4 adults 2 children, lunch was delicious, however 2+1/2 hours with young children was just ridiculous. Don’t waste your time. The mermaid was loads better- cheaper and excellent service.
Great room, breakfast and dinner very good. Cocktails in the monks bar were amazing. Only down point- room not serviced.
6 of us, 4 adults, 2 children had a really good meal, efficient service, good food, all fine. Loads better than the ship inn.
This is our second visit to this weekend on Herm. The small team of very hardworking hotel staff were excellent, friendly, welcoming and incredibly pleasant. The food was brilliant - …
We are over for the wine tasting weekend which is our second time and must say couldn’t fault it, we were in room 20 again which was very nice the …
Dinner here proved an enjoyable experience. Food well considered, with the flavours balanced by a clearly confident chef. As it was my birthday, only sorry that champagne not available by …
Called in here for drink and had a snack. Paul was single handed, was serving at the bar, taking orders, serving food. It was busy but the service was quick …
A very hectic and noisy (lots of children playing/shouting) restaurant that manages to cope with the volume of tables/service very well. Food is good, though expensive in comparison, would of …
Sunday carvery good value.Food was only lukewarm though and the 10% service charge can really push the bull up.
Nice place, decor in good nick, gym fairly poorly equipped
Neshledal jsem žádný nedostatek.Spokojenost!
Nicki is so lovely, so friendly and a pleasure to deal with. She provides regular, helpful and friendly updates. We would highly recommend Nicki. She has been so helpful planning …
