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Knowledgeable, polite and professional customer services.
Stayed here for two nights. First impressions were of a lovely boutique hotel and restaurant and these impressions proved correct. Our room was tastefully decorated, clean, with plenty of space. Lost...
We've just had a delicious meal at the very smart, surely classified as boutique hotel, Blonde Hedgehog in Alderney. A simple menu offering a choice of 4 starters, 4 main courses and a couple of desserts...
We stayed here in July 2020 and are staying again right now. We love it....our shoulders drop immediately we arrive. It feels like a home from home. The rooms are all lovely - our favourite is The Burrow...
Friendly staff. Clean rooms. Good for isolation when coming to the island and activities.
I haven't stayed over night, just visited their restaurants. The food and service very good and beautiful views of the town and harbour. Will be there again soon. They also have conference and meeting...
(Translated by Google) We spent a very pleasant few days at this hotel. Quality service. (Original) Nous avons passé quelques jours très agréable dans cet hôtel. Un service de qualité.
Although i havent had the full experience of the hotel (as i was quarantined there and couldn't leave my room), i can say that from what I have seen, the service and food provided has been first class.
Amazing spa day, all staff were so welcoming and helpful, special thanks to Julia, you were amazing, we shall be back x
We stayed in Herm over Christmas, special thanks goes out to the Mermaid and especially Michelle and Rachel and all the team. Food was brilliant, nothing was too much trouble, if they could help they did!...
The food is consistently excellent, with an attractive ambience - service attentive and very personal. The menu includes local sea food and beef freshly sourced and freshly baked bread daily. The view...
This hotel is absolutely beautiful. It was a welcome break from a very busy and hectic life. The service was just right, not too "in your face" service, but you knew that there would be somebody ready...
Despite other reviews, the singing barmaids were welcoming and harmonious! The Mermaid is a place to go if you want to relax, unwind and enjoy real family time. Always very welcoming with good food and...
Beautiful and quiet place. Just love it 😀
Bad service had to asked to be served after haft an hour. Then told stopped service breakfast. Prices seen to change from week to week .didn't like bening change service charged. Large car park relaxing...
We loved every detail of our long weekend stay... and details is something the team are good at. We felt at home, looked after, welcome and rested, such a great space to hang out and great rooms, really...
Another couple of nights here, partly for a meeting but mainly for some other appointments and a little shopping. I had my "usual" room - a deluxe double on the ground floor with a lovely walk-in shower....
