One Answer Insurance

4.7/5 based on 112 reviews
Latest Reviews
I had a great chat with Chris Sanderson he was very happy and a delight to deal with.
Always very helpful in anything I request of the team.
Tom One Answer Insurance very helpful with my policy.
One Answer Insurance did my house contents insurance for me, they offered a much more comprehensive policy than I had previously had with my bank and because I went into the branch in Polegate I felt like all my questions were answered, the man that served me in the branch was friendly and I even got a cup of tea! I would recommend One Answer Insurance to anyone who wants good service and to trust the price.
I used 1 Answer Insurance in Polegate for our public liability insurance, van and car insurances, on each occasion they have dealt with me swiftly (important as I don’t get much time) and thoroughly without ever charging me over the top. To add to what I have said the staff are always friendly and sorting out my insurance is one of the chores I don’t mind doing!
We have used the same company for years for our business insurance 'just because it was easier than changing' and we decided to actually shop around for a deal this year. Having had a few recent changes to our company we were finding it difficult to search online for what we now needed. After speaking with Stuart who was absolutely fantastic, we have now got exactly the cover we need, at a bargain price! I now know where to go when our insurances at home need renewing! Thank you so much One Answer Insurance :)
I had the pleasure of visiting the Polegate office to renew my public liability insurance policy. The team very friendly, knowledgeable and "talked in my language" I got a better deal than my renewal offer and I am even more confident I am in safe hands with them. Big thanks to Stuart C for all his help and patients trying to get hold of me with my hectic diary! See you again when my Car and Home policies are due.
I was looking to insure my son , so that I could teach him to drive in his own car and was ‘losing the will to live’, when by chance a member of your team in Eastbourne suggested I phoned the office for a quote. I did , not expecting too much, but was very pleasantly surprised. They gave me a verbal estimate and let me think about it, contacted me when agreed some three days later and I arranged it all on the phone. I signed some papers and provided copies of driving licenses and am NOW and will remain a HAPPY One Answer Customer . The other insurance companies kept calling and got quite upset and rude, which has made me even less likely to use anyone other than One Answer in the future and I am telling all I can to contact One Answer for their insurance needs.
Through a local recommendation I approached One Answer Insurance for a quote for my House & Contents insurance, the agent paid me a personal visit to explain my options, from this I made a £250 plus saving. The whole process was made easy with the agent, who explained in plain English and was available at all times for my queries. The Insurance is with a national reputable company. I had no hesitation in renewing my car insurance with them with a saving of £15 I would recommend my friends to use ONE ANSWER INSURANCE.
Member of staff Ryan gave excellent customer service and was very helpful, this should be brought to the attention of the management.
I have bought my insurance through One Answer for my car. They are always helpful and well-priced. Being a local company I feel good buying from them too.
Super friendly team - Brooke was extremely helpful, many thanks. Great service through and through and the benefit of being local was great. Very happy with my policies and the prices.

Reply from One Answer Insurance:
Thank you for your kind words Jess, anything we can help you with in the future.. don't hesitate to ask. Brooke
Displaying page 5 of 5
Latest Reviews
Latest News & Updates

Were you affected by the liquidation of Alpha Insurance in 2018?

Were you affected by the demise of Alpha Insurance on the 8th May 2018? One Answer Insurance explain what now... Read article
Best Business Winner 2014
Best Business Winner 2014
thebestof Awards
Business of the Year (In Category) 2018