One Answer Insurance

4.6/5 based on 128 reviews
Latest Reviews
We regularly deal with One Answer Call centre staff and I can truly say their customer service is fabulous. Always a happy and pleasant manner greets you on the phone, your query is dealt with in a timely fashion and nothing is too much trouble, in a hurried world this can be difficult to acheive. Thank you
Just received the best customer service from steph on chat. Things just got sorted out quickly and professionally. Would recommend especially via chat for a quick response.
I Requested my No Claim Bounce one month ago but still i don't get it.
Martin Ward great person great at his job. excellent customer service skills Always helping.thank you #MARTINWARD
The customer service I received today was second to none and the adviser went the extra mile to deal with my enquiry. Would recommend to all
Fantastic! I have been with 1 Answer for over 11 years, I can't fault them, great customer service and best prices! I have all my insurance with them home,car and business! Best of all local!
All good, pretty speedy and was clear in my options
Just experienced spectacular customer service from the team at One Answer Insurance. I had a change of circumstances and they were able to accommodate the change and deal with all the detail for me. My second year with One Answer and I don;t think I will go anywhere else. Highly recommend!
One Answer helped me get my professional indemnity insurance sorted, they were knowledgeable, helpful and friendly to deal with. The explained everything to me and the process was straight forward and easy. Thanks One Answer Insurance
We use One Answer Insurance for all of our business insurances and can not fault the customer service and highly competitive prices!
Excellent service from Wayne and Martin. Very friendly staff.
Very good service from Martin and Wayne. Will recommend to friends.
January bring Insurance renewals and other exiting expenses... having a handful of letter and e-mails from lots of insurance companies I don;t have the time to search through them all and I also know that the cheapest policy is not always the best. Thanks to One Answer Insurance for doing the leg work for me in getting me a very competitive quote for the cover I need.
Wayne was very helpful and friendly. Would recommend.
Excellent service from Rob. Achieved a saving of over £350 on the best deal I had found via numerous comparison sites and many hours of searching. Then took the time to relay me the results via text, email and phone as I was particularly difficult to get hold of.
Excellent service an great coffee!! Assisted by Chris and Wayne
I needed to get a new policy – got sorted for my taxi as I changed from private Hire to Public Hire. Chris did this for me quickly and easily and for a very good price. Thank you.
Chris was very professional and knew what he was talking about. Very good friendly service. I will be recommending.
I am completely blown away by the customer service I have had from One Answer. From Brooke to Harrison - nothing was too much trouble in transferring my Public Liability and Professional Indemnity away from my previous broker. I was delighted to Buy Local and the best part was they saved me quite a bit of money - which I was not expecting. A great team and a big thanks from me!
Very pleased with House Insurance quote which is lower than last year. Chris really looked after me.
Chris was very helpful. Looked after me with brilliant customer service. I will be recommending him to everyone I know.
Excellent service. Chris saved us over £1000 on our business vans. We will recommend to everyone.
Chris is very friendly and helpful. Glad I came in, and will use again. Chris was a great help and really enthusiastic.
Called in on passing, service very good, very helpful , no pressure sale.
Very helpful and friendly, made the process very easy.
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Were you affected by the liquidation of Alpha Insurance in 2018?

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