I am completely blown away by the customer service I have had from One Answer. From Brooke to Harrison - nothing was too much trouble in transferring my Public Liability and Professional Indemnity away from my previous broker. I was delighted to Buy Local and the best part was they saved me quite a bit of money - which I was not expecting. A great team and a big thanks from me!
In August 2015, John B said:
Very pleased with House Insurance quote which is lower than last year. Chris really looked after me.
In August 2015, Besnik K said:
Chris was very helpful. Looked after me with brilliant customer service. I will be recommending him to everyone I know.
In August 2015, Geoffrey W said:
Excellent service. Chris saved us over £1000 on our business vans. We will recommend to everyone.
In August 2015, Gavin P said:
Chris is very friendly and helpful. Glad I came in, and will use again. Chris was a great help and really enthusiastic.
In July 2015, Maureen H said:
Called in on passing, service very good, very helpful , no pressure sale.
In July 2015, Wendy B said:
Very helpful and friendly, made the process very easy.
In July 2015, Mark H said:
Service very patient, helpful. Would recommend to my friends! Chris made many calls to insurance company's to get best possible quotes in relation to my conviction (DD40)
In July 2015, W T said:
Leo, Good service, quick and efficient, very friendly, reasonably priced.
In July 2015, Marie U said:
Leo at 1 Answer provided prompt excellent service, most helpful.
In July 2015, M Ali Y said:
Leo, Very good customer service, handled my taxi policy very well and gave me the best price possible.
In July 2015, Lee J said:
Brilliant customer service everything is sorted right away. Thank you
In July 2015, Nick W said:
Just a quick email to thank your team for sorting out my car insurance, Jake Mills was very helpful and had a real knowledge of specialist cars, he was polite and made regular contact over the few days that the policy was at the under writers.
Although the quote wasn’t the cheapest I received, the service was great and that made the difference, I would recommend your team to other and will be in contact when my other cars need insurance.
Please pass on my comment as it isn't something I do very often.
In July 2015, Phil C said:
What a fantastic individual you have working for your organisation. Jake Mills, professional, courteous , friendly and above all accomplished. I’m truly impressed in the way this, (young) gent has conducted himself throughout the interactions I have had with your organisation.
He has maintained a fantastic level of contact throughout the entire transaction. Even when he was unavailable his colleague Daniel Lavender was fully informed of what actions needed to take place to proceed, (another great individual and asset you have in your organisation).
I would appreciate it if you could pass on my desire to wish both of these gentlemen the greatest success with their careers, (I feel that no luck will be required).
Judging by the way these chaps conduct themselves, I know that One Answer insurance will go from strength to strength by offering a customer experience that you competition will find extremely difficult to emulate.
Many thanks and I wish you every success for the future.
In June 2015, M S said:
We have had great service every time we have come in. Any problems always been dealt with courteously and always very helpful.
In June 2015, Naomi M said:
Very good service – will recommend to others. Thank you for your time and patience, really friendly staff.
In June 2015, Yvonne B said:
Very friendly, polite and professional. First port of call for our insurance.
In June 2015, Paul W said:
The service from initial contact to finalisation and return phone call to confirm the insurance was helpful and professional. I was recommended to One answer Insurance through a family member and I would not hesitate in recommending them to others.
The business practice of a personal contact name and direct phone number is comforting. I would rate the service and contact as 5
In June 2015, Martin A said:
Very helpful staff, quick and efficient and amazing prices, would recommend to a friend.
In June 2015, R H said:
Friendly and efficient service. Very friendly staff. I have all my property and cars insured with them.
In June 2015, Andrea T said:
Very friendly and helpful service, would definitely recommend 1 Answer!
In June 2015, Cassandra A said:
Very friendly, helpful chap! I nearly went for the cheaper option but Chris called and sorted out a cheaper deposit so it made it the best deal! Many thanks
In June 2015, Lydia K said:
Always treated with respect and friendliness and our problems sorted as quickly as possible, good service!