One Answer Insurance
Latest Reviews
Excellent customer service, high recommended! Joshua Pollard was very helpful and efficient in finding suitable impound cover for me.
Excellent customer service from Aharon who seemed to have enough knowledge and knows how to show courtesy . Very patient and helpful.
Got me a good price sorted ASAP Joshua thanks for your help
Great service good price, very nice and help full staff.
Thank you very much.
Hello. Please note the service and assistance from Jade Maxted from One Answer insurance on the 30/4/20 and 1/5/20 was excellent. Regards Kelly and Stephen Johnson
Excellent service, excellent customer service, great communication. Jade is an exceptional member of staff there, she is always polite, freindly, and exceptionally professional, she clearly explained everything to me and made renewing my car insurance a breeze, a true professional working hard in these difficult times, I hope One Answer realise what a top person they have there. Great value, lots of payment options A +++++
Christopher who spoke with me was excellent, whent through all information meticulous with me. Very impressed thank you Chris
Micah was very helpful top guy
Very good service
Excellent insurance company
Helped me loads to find the best quote for me , friendly happy polite staff will definitely be recommending to others
Thank you for persistence in getting hold of me, I know I can be tricky to get on the phone etc but 3rd time lucky and best of all being super busy was Natalie M got my renewal sorted in about 6 minutes!
It was great service . Very well explained.
I would highly likely recommend it to others
Great service, would definitely recommend to friends and family
Worst Insurance company I’ve ever come across, needed to do a company check up after expriencing their dreadful customer service the claim handlers made Vicky Pollard sound polite and more helpful i for a moment thought May be I got conned by a bogus insurance company that’s the why they made me feel.. no chance stay away from 1 Answer and the partners to name HAVEN sweet as honey when you take out their policy no problems it starts when you have a accident stay well clear if don’t want to find out.
Andy Ori was extremely knowledgable and helpful while dealing with my initial quote. He ensured he got everything that I required in my insurance quote at a competitive price. Andy was patient in waiting for me to be ready to start the policy as I was waiting on the van to be ready. He was friendly and polite at all times. A credit to your company. Thank
You Andy 👍
I do love my renewal process with One Answer, the make my life so much easier and Natalie was very helpful in getting me the best possible price. They have looked after me now since 2014 and though some years I can save a few pounds elsewhere the service I get from the team is well worth it.
Very happy finally got my car insurance the best customer service ever from Tom minshall made me feel so relaxed and kept on top ov what I need to do always kept me updated so thank you so much Tom defiantly deserves business of the year award ! :)
Andy was an absolute professional from start to finish, his phone manner was lovely and he made me feel completely at ease. Couldn’t of had a nicer experience for what can be a stressful process. He’s a credit to the company !
Outstanding customer service. Very friendly and patient and do all they can to get you best quote on car insurnace for drivers with driving convictions.
Me and my partner are extremely satisfied with the service which we have received.
very helpful and easy to talk to.
I spoke with a very, very helpful young lady today. She could sense I was a little distressed with a time limit on my buying a new car. She calmly reassured me, explained all the relevant information in a easy way, listened to all my questions and answered all my enquiries with the upmost professionalism.
I walked away with great insurance cover, all the details I needed and peace of mind. A ++++ Very professional staff, highly recommend.
Long call waiting times over 20 mins on several attemps had to chase them for my proof of no claims once you leave the don't care
Taken out a insurance policy with Ryan mansell I had rang up on many occasions with silly questions, re quotes on different vehicles/regs and it never phased him he was really helpful and every time got me a better and better price! Company has been a pleasure to deal with and has helped me get back on road! Much appreciated would highly recommend to banned drivers
This company is a rip off! I renewed my insurance with them this year and cancelled it after just after a month and they charged me nearly £300.00 in cancellation fees which weren't notified at the start. Disgusting, avoid if you dont want to be ripped off!
