Everyone is always SO friendly and helpful. I made a number of visits in 2015, and one was to have gold from an old ring of my dad's incorporated into a ring for my son's 21st - it was amazing, and just what I had requested. I always request a gift card from Chatfields for Christmas, and will be making a visit shortly for more goodies. Highly recommended and certainly a must visit. Keep up the good work James, Alex and all the staff.
In January 2016, Jackie O said:
Service is efficient/excellent but it is the staff who deserve special praise. They are always pleasant and courteous, also informative and helpful. A visit to the shop is always a lovely experience.
Thank crunchy for Chatfields! Had two very important presents to buy for Christmas and I found them there. Excellent customer service as always and a great selection of gifts for ladies and gents. Highly recommend this fine jewellers to all
When my mother in law came to visit she had told me that her watch battery had stopped but she couldn't find a battery in her local shops that seemed to be the right size (the watch came from abroad and we were unsure of the right type). We were in town and I took her to Chatfields and straight away they had a look and had the battery swapped putting a smile on her face, and at very ressonable cost. Very friendly and helpful staff with plenty of knowledge and advice. Highly recommended!
In December 2015, Laurie Wilkinson said:
Very grateful to James from Chatfields Jewellers
in Cornfield Road for his generous prize for my Help for Heroes raffle on Sunday, of a £50 gift voucher.
In November 2015, Marion C said:
A wide range of products. Service is their corner stone. Five star rating!
In November 2015, Kathryn D said:
Staff are always polite and keen to be of service, I recommend them.
In November 2015, Cheryl M said:
Absolutely fantastic, so helpful, brilliant customer service. Wonderful choice of jewellery to suit all pockets. Will never shop anywhere else now for jewellery. First class!
Chatfields Jewellers we're absolutely fantastic in helping us with our wedding jewellery. James and the team were so helpful and the quality of service was impeccable. The quality of the jewellery we purchased was also second to none and we were able to get not only the wedding bands, engagement ring and grooms watch but also gifts for the groomsmen. James also helped with a replacement chain for the brides necklace which required some minor adjustments and the workmanship was outstanding! I would highly recommend Chatfields to anyone who is planning that special day or is looking to treat themselves or a loved one.
In October 2015, Claire K said:
Excellent service from start to finish when I wanted a treasured ring altered. Really lovely staff and the end result was superb. Highly recommend Chatfields.
After shopping for jewellery for my wife at Chatfield's for the first time 18 months ago, i now will not go anywhere else. Lots of choice, extremely helpful (and smiley) staff and excellent prices. Top work Chatfield's!
Thank you to Chatfield for a beautiful gift for my son's 21st. It was exactly what I wanted and was engraved beauitfully. Lovely customer service. excellent products to choose from. thanks for making it all so perfect!
I love Chatfields! Staff are so friendly, and go out of their way to help you if you have problems on deciding what to purchase. The range of jewellery is amazing, and coming away without a "Wish List" is impossible. I always head for Chatfields if I need a present for friends or family. My next visit will to be to look at having a ring made to my specifications - I cannot wait. If you have not made a visit, I recommend you do. 5* all the way.
Chatfields Jewellers offer excellent customer service and a wide range of choice. Mr. Chatfield and staff are professional, friendly and knowledgeable. The new digital design your own ring facility is amazing and we used this to get the exact ring desired. I would certainly recommend them to anybody looking for jewellery of all types. It is so nice to have an independent jeweller to go to. I would certainly give them a five star rating - the best.