Chatfields Jewellers

5/5 based on 182 reviews
Latest Reviews
Very happy
google.com
Source: google.com
Fantastic from Start to Finish. They have been so patient after many many weeks of back and forth designing an engagement ring from scratch! Walked in with no idea of what I needed and ended up with a stunning ring! Cannot recommend highly enough! Thank you to all of the team for their patience and hard work!
google.com
Source: google.com
A great experience. Alex helped me design the engagement ring I proposed with. She sourced the emerald cut diamond I wanted, the shoulder diamonds and sapphires and kept me informed all the way through the process of having it hand made. The result - a stunning ring and she said yes!! Thank you Alex! Robin
google.com
Source: google.com
Always fabulous service. Shopped here recently for a new watch. My daughter bought wedding rings here too this year. Satisfaction is always guaranteed shopping at Chatfields.
google.com
Source: google.com
Recently bought a few lovely pieces of jewellery in store and was delighted with the expetional customer service. The staff were friendly, helpful and polite. An item I wanted was out of stock and was very pleased with the quick delivery. Would highly recommended this jewellers.
google.com
Source: google.com
I had the engagement ring for my wife designed and made by Chatfield’s, they really helped me understand what to think about as I was buying it in secret for my (future) wife. She loved thankfully! So good was the service we went back for our wedding rings despite not living the area. They helped me replicate a 12-sided wedding ring to replace my grandads that I was planning to us but had got stolen years before. Not an easy job but they have a great contacts base to have it made especially. Great service!
google.com
Source: google.com
I would definitely recommend the services of Alex and James at Chatfields and thank them for their help, advice, guidance and patience throughout the process of remodelling my ring. It was a positive experience with a fabulous outcome. Thank you.
google.com
Source: google.com
My wife and I took in a damaged chain to see if it could be repaired. Hannah was most helpful and effected the repair at very little cost. We were very impressed, especially as the repair was done within 30 minutes. Many thanks for excellent, friendly service.
google.com
Source: google.com
I was looking for a 21st birthday present for my grandson. Jan Harman the shop assistant was excellent. There were no men's rings in the shop that i liked, so she brought out a catalogue she said " If there is a ring that i like , she would order it for me to view " It was just what i was looking for. Because of Jan's excellent customer service i purchased the ring and so doing, saved me a trip into Brighton. That would have been my next step.Thank you Jan
google.com
Source: google.com
One of my favourite shops in Eastbourne - great variety and friendly, helpful staff.
thebestof.co.uk
Source: thebestof.co.uk
Chat fields is my ‘go to’ for jewellery, I was very disappointed when the business moved from Seaford, where I live, to Eastbourne but I still opt to visit them there rather than go to a closer business. The staff are welcoming and helpful, don't use aggressive selling techniques and there is a huge choice of lovely items available. For repairs and maintenance Chatfields is quick, reliable and efficient.
thebestof.co.uk
Source: thebestof.co.uk
A really great retailer. Fantastic selection of jewellery from current modern jewellery makers as well as their own bespoke designs. Lovely staff always helpful no matter what ones budget is. On top of this a family run business offering a great service.
thebestof.co.uk
Source: thebestof.co.uk
James and the team are always very welcoming and my wife is always pleased that I leave with exactly what I (she) needs. :-)
thebestof.co.uk
Source: thebestof.co.uk
I LOVE this store. Every time I go in or walk past the display just makes me stop and gaze for a while. Beautiful selection of jewellery and friendly staff with so much knowledge
thebestof.co.uk
Source: thebestof.co.uk
Beautiful selection of stock not found anywhere else. Personal service - nothing too much trouble
thebestof.co.uk
Source: thebestof.co.uk
Recently purchased a Ring with earrings to match for a special birthday gift. The service was as always the best in town, including my item being beautifully wrapped. Staff have product knowledge to ensure that the customer is happy. With a purchase or a repair.
thebestof.co.uk
Source: thebestof.co.uk
I am always absolutely delighted with the service I receive from the team at Chatfields. I always come away with the perfect gift. A fabulous place to buy great presents for the special people in your life.
thebestof.co.uk
Source: thebestof.co.uk
Lovely, friendly family run business. Good value products.
thebestof.co.uk
Source: thebestof.co.uk
Always love going into Chatfields to chose new jewellry - they have a great range to suit all occasions! Can't wait for my next excuse to pop in!
thebestof.co.uk
Source: thebestof.co.uk
Immaculate premises, wonderful original stock and fabulously friendly and knowledgeable staff.
thebestof.co.uk
Source: thebestof.co.uk
Having visited the store in recent months looking for a gift, I left the shop feeling very satisfied and happy with the level of service I received. The staff were very helpful going that extra mile to understand the piece of jewellery I was looking for. Highly recommend.
thebestof.co.uk
Source: thebestof.co.uk
I am so thrilled with my ring, purchased from Chatfields... Excellent service and quick turn around for the resizing. Lovely staff, so pleasant and helpful. Would really recommend going there for a personal experience and service.
thebestof.co.uk
Source: thebestof.co.uk
I used Chatfields to design a piece of unique jewellery from my late mother's wedding ring. They followed my design to the letter and were courteous, keeping me in touch all the time and, not least, affordable. A great family business.
thebestof.co.uk
Source: thebestof.co.uk
Went recently to select a present for a dear friend. Staff were excellent in helping me find the perfect present giving me lots of choice for my budget. Love going to Chatfields. The staff go the extra mile to make sure you get the right gift
thebestof.co.uk
Source: thebestof.co.uk
Bought and had given as presents some stunning pieces from Alex & her fab team. Lovely atmosphere, no pressure sales, allowed to browse in peace. Just lovely. Can't do enough for you with lots of great choice . Thoroughly recommend a trip to this "jewel" of a shop!
thebestof.co.uk
Source: thebestof.co.uk
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Latest Reviews
Latest News & Updates

Chatfields Jewellers celebrates successful launch of New Custom Design Studio.
06/10/2014

Chatfields Jewellers now have a new in store CAD studio that lets you help design your own jewellery. Read article
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