Chatfields Jewellers

5/5 based on 168 reviews
Latest Reviews
I was so impressed and greatful for the service I received when buying an engagement ring. I had in mind the style of band/diamond and was able to design my own ring. Chatsfields ordered in 2 of my favourite bands and 3 diamonds, these …MoreI was so impressed and greatful for the service I received when buying an engagement ring. I had in mind the style of band/diamond and was able to design my own ring. Chatsfields ordered in 2 of my favourite bands and 3 diamonds, these arrived 2 days later and I then went in to inspect the different combinations to get the perfect ring. I thought this way would be hugely expensive but it worked out way better value for money and a one off ring that no other bride has on her finger felt very special. Thanks so much chatsfields, couldn't recommend any more.
google.com
Source: google.com
Another great experience with this place. Alex is amazing. I had an idea of what I was looking for, emailed her, she replied with suggestions, I bought something beautiful.
google.com
Source: google.com
Ok very expensive bit in your face when being served
google.com
Source: google.com
Chatfields is my favourite jewellery store, their range is different, unlike the monotonous offerings from high-street chains. Reasonably priced with a fantastic pre-loved selection too. Combine great customer service with unique choice and prices to suit all, it's where I send my OH on special occasions.
thebestof.co.uk
Source: thebestof.co.uk
My engagement ring came from chatfields when they were in Seaford. I'll.always try and purchase jewelry from them as its top quality.
thebestof.co.uk
Source: thebestof.co.uk
I went in to get help for the ring I wanted for my partner. Siobhan was the lady helping me go through the choices. She was so patient and helpful giving me the best advice. When I got the ring it was perfect to what I wanted. We also had …MoreI went in to get help for the ring I wanted for my partner. Siobhan was the lady helping me go through the choices. She was so patient and helpful giving me the best advice. When I got the ring it was perfect to what I wanted. We also had to take it back for resizing and when we saw her she was so excited and happy for us. I can’t recommend this to get the ring you want. She made the experience much easier for me. I wanted to thank Siobhan for everything. She was so happy when she saw my partners face after the resizing it made me feel happy.
google.com
Source: google.com
So my Fiancé and I wanted to design my engagement ring together, he knew a proposal with just any ring wouldn't be the right way to go and we do everything together, so it fit. …MoreSo my Fiancé and I wanted to design my engagement ring together, he knew a proposal with just any ring wouldn't be the right way to go and we do everything together, so it fit. After looking a little online, we decided to pop into town to get a better feel for things. Chatfields happened to be the first place we came upon. Nervous because we were in our motorbike gear (bikers are often judged) we went inside, only to greeted with a friendly smile by the lovely Síobhan. We spoke at length and I tried some on, to get a better picture what we'd like in our design. She explained pros and cons and took note of everything we liked By the time we made our next visit she had the design perfected, all that was left was the biggest challenge, the gemstone. She sourced about 10 different rare gemstones for us, keeping in regular contact with updates on when we could come in to view them etc. My God, did she find it! To summarise... everytime I look at my ring I love it more, it's absolutely amazing and feels like an expression of my soul and physical extension of my being. You will not find a more qualified person nor a more caring, passionate and enthusiastic jeweller than Siobhan. Could not recommend more! Thank you again!
google.com
Source: google.com
A wonderful experience from the moment we entered the store. Greeted by the lovely Siobhan Baines-Paul who totally looked after my Mother, with kindness, …MoreA wonderful experience from the moment we entered the store. Greeted by the lovely Siobhan Baines-Paul who totally looked after my Mother, with kindness, understanding, patience and knowledgeable professionalism. It made a very special purchase a joy. Thank you xx Beautiful store, beautiful selection.
google.com
Source: google.com
Me and my fiancé went in to get our wedding rings and the service from Siobhan was amazing! Better than any other jewelers by a mile. She was so knowledgable and friendly, she helped us find the perfect rings. Highly recommend.
google.com
Source: google.com
Faultless experience at Chatfields in Eastbourne. Siobhan helped me all the way with a diamond/sapphire engagement ring - and thankfully my (now) fiancé loved it! …MoreFaultless experience at Chatfields in Eastbourne. Siobhan helped me all the way with a diamond/sapphire engagement ring - and thankfully my (now) fiancé loved it! Recommend thoroughly.
google.com
Source: google.com
Very happy
google.com
Source: google.com
Fantastic from Start to Finish. They have been so patient after many many weeks of back and forth designing an engagement ring from scratch! Walked in with no idea of what I needed and ended up with a stunning ring! Cannot recommend highly enough! Thank you to all of the team for their patience and hard work!
google.com
Source: google.com
A great experience. Alex helped me design the engagement ring I proposed with. She sourced the emerald cut diamond I wanted, the shoulder diamonds and sapphires and kept me informed all the way through the process of having it hand made. The result - a stunning ring and she said yes!! Thank you Alex! Robin
google.com
Source: google.com
Myself and my new wife brought our wedding rings from this store. I had no idea what design I was looking for as I’m not one for jewellery. But it didn’t take long before Alex found the ring for me. Alex also found the perfect ring for my …MoreMyself and my new wife brought our wedding rings from this store. I had no idea what design I was looking for as I’m not one for jewellery. But it didn’t take long before Alex found the ring for me. Alex also found the perfect ring for my wife which was found in the used collection, we didn’t realise this as all the rings looked brand new due to how well looked after they are. I can not fault the Service here. The shop itself is lovely and all the staff looked well presented. I’d like to thank Alex for her help and we will be back in the future. :-)
google.com
Source: google.com
Always fabulous service. Shopped here recently for a new watch. My daughter bought wedding rings here too this year. Satisfaction is always guaranteed shopping at Chatfields.
google.com
Source: google.com
Recently bought a few lovely pieces of jewellery in store and was delighted with the expetional customer service. The staff were friendly, helpful and polite. An item I wanted was out of stock and was very pleased with the quick delivery. Would highly recommended this jewellers.
google.com
Source: google.com
I had the engagement ring for my wife designed and made by Chatfield’s, they really helped me understand what to think about as I was buying it in secret for my (future) wife. She loved thankfully! So good was the service we went back for …MoreI had the engagement ring for my wife designed and made by Chatfield’s, they really helped me understand what to think about as I was buying it in secret for my (future) wife. She loved thankfully! So good was the service we went back for our wedding rings despite not living the area. They helped me replicate a 12-sided wedding ring to replace my grandads that I was planning to us but had got stolen years before. Not an easy job but they have a great contacts base to have it made especially. Great service!
google.com
Source: google.com
I would definitely recommend the services of Alex and James at Chatfields and thank them for their help, advice, guidance and patience throughout the process of remodelling my ring. It was a positive experience with a fabulous outcome. Thank you.
google.com
Source: google.com
My wife and I took in a damaged chain to see if it could be repaired. Hannah was most helpful and effected the repair at very little cost. We were very impressed, especially as the repair was done within 30 minutes. Many thanks for excellent, friendly service.
google.com
Source: google.com
I was looking for a 21st birthday present for my grandson. Jan Harman the shop assistant was excellent. There were no men's rings in the shop that i liked, so she brought out a catalogue she said " If there is a ring that i like , she …MoreI was looking for a 21st birthday present for my grandson. Jan Harman the shop assistant was excellent. There were no men's rings in the shop that i liked, so she brought out a catalogue she said " If there is a ring that i like , she would order it for me to view " It was just what i was looking for. Because of Jan's excellent customer service i purchased the ring and so doing, saved me a trip into Brighton. That would have been my next step.Thank you Jan
google.com
Source: google.com
One of my favourite shops in Eastbourne - great variety and friendly, helpful staff.
thebestof.co.uk
Source: thebestof.co.uk
Chat fields is my ‘go to’ for jewellery, I was very disappointed when the business moved from Seaford, where I live, to Eastbourne but I still opt to visit them there rather than go to a closer business. The staff are welcoming and helpful, don't use aggressive selling techniques and there is a huge choice of lovely items available. For repairs and maintenance Chatfields is quick, reliable and efficient.
thebestof.co.uk
Source: thebestof.co.uk
A really great retailer. Fantastic selection of jewellery from current modern jewellery makers as well as their own bespoke designs. Lovely staff always helpful no matter what ones budget is. On top of this a family run business offering a great service.
thebestof.co.uk
Source: thebestof.co.uk
James and the team are always very welcoming and my wife is always pleased that I leave with exactly what I (she) needs. :-)
thebestof.co.uk
Source: thebestof.co.uk
I LOVE this store. Every time I go in or walk past the display just makes me stop and gaze for a while. Beautiful selection of jewellery and friendly staff with so much knowledge
thebestof.co.uk
Source: thebestof.co.uk
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Latest Reviews
Latest News & Updates

Chatfields Jewellers celebrates successful launch of New Custom Design Studio.
06/10/2014

Chatfields Jewellers now have a new in store CAD studio that lets you help design your own jewellery. Read article
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