Chatfields Jewellers

5/5 based on 147 reviews
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They have offered me and my family a great service, from simple jobs like watch batteries to advising on Christmas presents. They offer a personal yet professional service and are a great addition to Eastbourne town centre.
Alex and her team provide truly exceptional service and an amazing choice of items to suit all different budgets. I was stunned with their wish list service where you choose a range of items you like and they keep a list so your partner, friends etc can be sure they get you something you want but retain that mystery over exactly what item it is until you unwrap it. Service with a smile and way beyond the norm!!
Having submitted a design, using my late mother's wedding ring, I am absolutely delighted with the resulting gold ingot, engraved (beautifully!) with my own design of a musical phrase - lovely staff, too!
Great customer service in a convenient location. Love the item I bought and it was at a great price.
Recently visited Chatfields to purchase a special gift for my husband. I was truly delighted with the unique range of watches and jewellery for Men. Finding quality unique jewellery is always a challenge but thanks to Chatfields I was able to select something truly special which delighted my husband. If you are stuck for gift ideas for someone special in your world, I strongly recommend a visit to Chatfields.
First of all, I'd like to say how welcome they made me feel when I came into the shop. I was looking for a present for my mum's 50th birthday and they went out of their way to find something suitable. My mum likes bold jewellery and 'Coeur De Lion' was perfect! It was very hard to choose from such a stunning range of colourful jewellery. I chose a beautiful necklace and matching bracelet that my mum loved. It was also beautifully gift wrapped! Will definitely be buying all of my jewellery from here from now on.
We love Chatfields Jewellers. Great people, with real knowledge and a lovely range of quality items, from little gifts to investment pieces - they have a great bespoke service too. Would definitely recommend a visit here rather than one of the run of the mill chains.
Quite simply the best Jewelers in Eastbourne, polite, efficient and professional service...
Chatfield's is a fantastic, independent, contemporary jewellers. A credit to Eastbourne. The staff are both professional and extremely knowledgable. I have been bought some lovely pieces of jewellery from Chatfields. I also sought advice and had existing jewellery re designed, the results and advice given were excellent- thank you, I hope to see you soon!
I would highly recommend Chatfields, my favourite shop in Eastbourne. Friendly, professional service. Beautiful displayed jewellery etc. I have recently had a ring made with their new bespoke service for my daughter's 21st birthday. The computer aided design service is marvellous and very realistic so you can see your design as it would look in real life. I have also bought other pieces from their extensive ranges. This shop is always my first choice for jewellery/watches etc.

Reply from Chatfields Jewellers:
Thank you for your kind words. I am so pleased that we were able to create a bespoke piece of jewellery with you for such a special occasion, that will be treasured for years to come.
I love the professional and knowledgeable staff at Chatfields, they are so friendly and not at all pushy. The range of products is fantastic and it is always a pleasure to have a look around. Alex and Jan are real experts with excellent taste and the right balance of sales and advisors. I would strongly recommend Chatfields, I have some great pieces from there and have always loved the positive customer experience and feel as though they have time to help me make choices. Thank you for everything

Reply from Chatfields Jewellers:
Thank you Sally, so pleased to hear you like the jewellery, watches and other gifts we offer. We look forward to welcoming you in store again soon.
The thing I like about Chatfields Jewellers is that they are a family business and they pride themselves on personal service. One can go into the shop and spend £1000 or spend £20 and one gets the same service. The team are interested in their customers and always do their best to suggest new ideas and the right gift for the occasion. They also have a wonderful selection of jewellery in all price ranges. An enjoyable shopping experience .

Reply from Chatfields Jewellers:
Thank you for your lovely comments, we enjoy what we do and the fact that we are an independent. We choose the stock ourselves, so only sell jewellery, watches and gifts that we love too!
I love visiting this shop! Always lots of exciting new ranges to look at and at affordable prices too! Very knowledgable and friendly staff - always with great advice and ideas. You must have a look! Start writing your Xmas list now!

Reply from Chatfields Jewellers:
Thank you Lisa, we could help with those Christmas lists too! We have a wish list service all year round (but particularly popular for Christmas shopping!) where you can browse in store, we will note down a selection of your favourite pieces for your friends and loved ones to come in and choose from.
Chatfields is your go to place for unique, elegant jewellery. The staff are welcoming and friendly. The range of their products covers a wide range of tastes and budgets. A great place for present buying - for yourself or other loved ones!
Chatfields Jewellers is a fantastic jewellers in Eastbourne. They have the most beautiful range of necklaces and earings and I especially love the Kit Heath range. There is no where else I would go to purchase my jewellery!
I cannot recommend Chatfields Jewellers highly enough, my wife and I have been customers since they were based in Seaford. James, Alex and the team always offer a personal touch, and do take the time to listen, to find exactly what we have wanted regardless of our budget. It's great to see a family business offering this individual approach and not something you get from others.
I saw the shop was opening in town and went in looking for a new watch. Mr Chatfield was very helpful and I came away very pleased with my new purchase! He also helped with a repair to my Mother's ring which was dealt with swiftly and professionally. Thank you
Lovely shop with really impressive lines, so I've been able to buy gifts and presents for Christmas, Birthdays and a friend's wedding, and I've also purchased a nice gent's watch recently. The staff could not be more helpful and I would thoroughly recommend a visit to Chatfield's Jewellers in Eastbourne.
When my Grandad sadly passed away this year I was given my nan's engagement ring with all four diamonds missing and looking in a very sorry state - Chatfield's jewellers managed to bring it back to its former glory it looks amazing and even better it was ready on the day of my Grandad's funeral - Chatfield's jewellers provide a friendly, professional and efficient service and I would highly recommend them.
As a man with a wife and two daughters, a decent jewellery shop in Eastbourne is an absolute necessity. Chatfield's offer a full range of prices on a wide variety of necklaces, bracelets, rings and earrings. Staff are helpful, knowledgeable and ready to listen. The 'wish list' will become a useful fixture for birthdays and Christmas. Thoroughly recommend a visit.
I found that there is a large range of high quality jewellery at prices to suit all pockets. The staff are friendly, polite and extremely helpful. I bought my son's 18th birthday present from them and had it engraved whilst I went and finished my shopping. It was waiting for me when I returned and after my approval was then gift wrapped. I would have no hesitation in recommending Chatfields to friends and family.
I visited Chatfields to have my rings altered. Alex and her colleagues were really helpful, carefully advising me on the new size required. I had not considered how the temperature could affect the size of my fingers so as we were making the alterations just before Christmas, this advice was invaluable to ensure the rings did not become too tight during the summer months. The rings were altered promptly and the text notification was really useful. I have already recommended Chatfields to a number of friends & family and will continue to do so.
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Latest News & Updates

Chatfields Jewellers celebrates successful launch of New Custom Design Studio.
06/10/2014

Chatfields Jewellers now have a new in store CAD studio that lets you help design your own jewellery. Read article
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