The Burlington Hotel
Latest Reviews
Great location, lovely staff, comfortable bed and armchairs, fantastic view.
The first room we were allocated smelled damp (no good for an asthmatic) but the receptionist very efficiently swapped us to another which was perfect. The only issue was the loud party going on outside late each night by the pier, which was nothing to do with the hotel but annoying nonetheless.
Source: booking.com
Excellent
No problems with the self service breakfast arrangement, much better than having the waitress service here a few years ago.
Location is ideal for the Promenade and accessing the South Downs. The bottom of the Room doors are not fire sealed, to prevent smoke entry, all the rest of the building appears to comply with current fire safety regulations.
They do need to inform guests on the date and time they undertake the weekly fire alarm test, as no warning was given.
Location is ideal for the Promenade and accessing the South Downs. The bottom of the Room doors are not fire sealed, to prevent smoke entry, all the rest of the building appears to comply with current fire safety regulations.
They do need to inform guests on the date and time they undertake the weekly fire alarm test, as no warning was given.
Source: booking.com
Staff friendly the two lads on the blue bar absolutely spot on đź‘Śreception team very polite and welcoming
The badish points are the bathroom needed attention sloping floor and just really tired decor
Apart from that we had a lovely time thank you 🙏
The badish points are the bathroom needed attention sloping floor and just really tired decor
Apart from that we had a lovely time thank you 🙏
Source: expedia.co.uk
Great location. Staff can not do enough for you.
Source: booking.com
I would definitely come back to this hotel — of course, if the price is still attractive. For those who have never been
Review of my 3-night stay in Eastbourne
First of all, all the hotels by the seaside in Eastbourne are very old and definitely in need of renovation. This affects the overall quality, and the prices are generally inflated just because of the location. It’s worth checking the prices carefully before your trip, because they can jump very high. We were lucky to book a room at this hotel just 2 days before arrival at an attractive price — we paid £220 for 3 nights, which is acceptable. Fun fact: when I checked availability on Saturday for just one night (Saturday–Sunday), only three very poor hotels were left, and the prices were around £350 per night — so you really need to plan and book early.
As for this hotel: the location is great, not far from the pier and the main street with shops and restaurants. However, our room was facing that street, so if you like to sleep in late, be aware that the street noise might disturb you. The ladies at the reception could have been a bit more welcoming — some of them seemed like they didn’t really want to be there.
The hotel seems very popular with elderly guests, which for us was actually a plus because we value peace and quiet. In another hotel in the past, we ended up with big international groups of young people, and they completely ruined the stay with loud conversations, running through the corridors, and playing music — fortunately, nothing like that happened here.
Summary:
I would definitely come back to this hotel — of course, if the price is still attractive. For those who have never been to Eastbourne, keep in mind that the standard of all hotels here is not quite like what you might expect in other countries, so don’t be surprised. But yes — I would return to this hotel.
First of all, all the hotels by the seaside in Eastbourne are very old and definitely in need of renovation. This affects the overall quality, and the prices are generally inflated just because of the location. It’s worth checking the prices carefully before your trip, because they can jump very high. We were lucky to book a room at this hotel just 2 days before arrival at an attractive price — we paid £220 for 3 nights, which is acceptable. Fun fact: when I checked availability on Saturday for just one night (Saturday–Sunday), only three very poor hotels were left, and the prices were around £350 per night — so you really need to plan and book early.
As for this hotel: the location is great, not far from the pier and the main street with shops and restaurants. However, our room was facing that street, so if you like to sleep in late, be aware that the street noise might disturb you. The ladies at the reception could have been a bit more welcoming — some of them seemed like they didn’t really want to be there.
The hotel seems very popular with elderly guests, which for us was actually a plus because we value peace and quiet. In another hotel in the past, we ended up with big international groups of young people, and they completely ruined the stay with loud conversations, running through the corridors, and playing music — fortunately, nothing like that happened here.
Summary:
I would definitely come back to this hotel — of course, if the price is still attractive. For those who have never been to Eastbourne, keep in mind that the standard of all hotels here is not quite like what you might expect in other countries, so don’t be surprised. But yes — I would return to this hotel.
Source: booking.com
Perfect beach and pier location with lovely sea view from bedroom. Excellent breakfast choice and food quality. Will be back...
Source: google.com
Hotel has seen better days though room was comfortable and clean.
Friendly staff and good location
Friendly staff and good location
Source: google.com
The only thing I did not like was that they did not have any full cream milk, it was all semi-skimmed.
Location was great, almost right opposite the pier.
This was my 3rd/4th visit, so that is surely a good recommendation.
Location was great, almost right opposite the pier.
This was my 3rd/4th visit, so that is surely a good recommendation.
Source: expedia.co.uk
Excellent hotel, good location, friendly staff. Some parts a little tired, but no different to many of the hotels along the front. They are all large Victorian buildings. It was everything we expected and we weren’t disappointed. It would have been nice if reception could have alerted us before we arrived that there are extensive roadworks going on in front and to the side of the hotel. This meant that we had difficulty locating the car park which is to the rear of the hotel. The only access was down a one way street driving in the wrong direction! Ok if you know the other end is blocked, but this was our first time.
Source: expedia.co.uk
Staff were friendly and welcoming
I was only there for 1 night and booked a single room which in today’s market even if you are single you do tend get a larger bed. The room was dated. The lifts worked efficiently but one was tiny and didn’t look particularly clean. You may want to consider telling the night staff that they should know the names and telephone numbers of local taxi services at the very least or install a phone which is purely for taxis
I have friends moving to Eastbourne and will be returning frequently and would like to think some of my comments will be taken on board
I was only there for 1 night and booked a single room which in today’s market even if you are single you do tend get a larger bed. The room was dated. The lifts worked efficiently but one was tiny and didn’t look particularly clean. You may want to consider telling the night staff that they should know the names and telephone numbers of local taxi services at the very least or install a phone which is purely for taxis
I have friends moving to Eastbourne and will be returning frequently and would like to think some of my comments will be taken on board
Source: expedia.co.uk
I negotiated an upgrade before arrival but was not given it and told it wasn't available.
Source: booking.com
Ok for the price compared to other hotels in Eastbourne
Good location and helpful staff
My bathroom needed a good clean and the furniture in the room was in a poor state.
Source: booking.com
The food was good and a very reasonable price.
The bed was fine and we had a good fan to keep the room comfortable. The main parts of the hotel were clean and reasonably good. Unfortunately the fascade and the windows in particular were in a very bad state. The window frames were badly rotted, paint in a very poor state and mouldy . We had 3 windows in our room. , one unable to be opened and the other two could only be opened approximate 3 inches.
And one of these was in danger of falling apart.
The bed was fine and we had a good fan to keep the room comfortable. The main parts of the hotel were clean and reasonably good. Unfortunately the fascade and the windows in particular were in a very bad state. The window frames were badly rotted, paint in a very poor state and mouldy . We had 3 windows in our room. , one unable to be opened and the other two could only be opened approximate 3 inches.
And one of these was in danger of falling apart.
Source: booking.com
Great view, good value.
Noise from seafront (not something hotel can control). Paintwork, carpets etc a bit shabby. Needs investment.
Source: booking.com
Relaxing and good amenities nearby
Close to the beach and local town centre
Little bit dated
Source: booking.com
Very convenient location and big breakfast.
Very convenient location. Plentiful breakfast.
No fried or poached eggs at breakfast. Only scrambled eggs.
Source: booking.com
The property itself is a little tired around the edges but the staff are friendly, it’s in a great location with wonderful sea views, the breakfast is hearty and the room amenities are all you could ask for. Thank you for a great stay.
Source: expedia.co.uk
Very comfortable hotel
Room was good.reception freindly
The lift
Source: booking.com
Needs updating
The location was very good.
The parking wasn't good, not enough spaces for the hotel. The breakfast was ok but could have had more than one choice of scrabbled eggs.
Dinner again was ok in the main dining room but not a lot of choice or quantity of food for each course. We wished we had gone in the bar for dinner instead as there was a better choice on the menu.
The room was ok but needed more towels and pillows. The bathroom was very hot as the window didn't open and the shower door was in the wrong place, right in front of the toilet making it difficult to get in and out.
The hair dryer over heated while I was drying my hair. The dryer was very very old. Needed to be updated.
I think some parts of the hotel need updating.
The bar areas were very good.
Dinner again was ok in the main dining room but not a lot of choice or quantity of food for each course. We wished we had gone in the bar for dinner instead as there was a better choice on the menu.
The room was ok but needed more towels and pillows. The bathroom was very hot as the window didn't open and the shower door was in the wrong place, right in front of the toilet making it difficult to get in and out.
The hair dryer over heated while I was drying my hair. The dryer was very very old. Needed to be updated.
I think some parts of the hotel need updating.
The bar areas were very good.
Source: booking.com
Great location happy staff, very friendly
Lots of dust behind doors, on top of doors and window frames
Source: booking.com
Location, staff very helpful, food, excellent value,
Decor but they are slowly having a refurbishment
Source: booking.com
Lovely stay
Nice room
Friendly staff
Opposite the beach and very central N/A
Friendly staff
Opposite the beach and very central N/A
Source: booking.com
Joe in the bar was exceptional
Location was great
Nothing
Source: booking.com
Lovely weather. Catered well for our dog. We were visiting my sister at a nearby care home. The hotel was an ideal situa
Location. Value for money. Friendly staff. Pet friendly.
Creaky floorboards at night!
Source: booking.com
From arrival everything was straight toward reception staff very friendly, first come first served parking at the rear for ÂŁ6 a day.
The room was a little tired looking in places, the carpet wasnt too clean hairgrip on.floor dust in corners and someones vitamin tablets on the bedside table all things we dealt with ourselves but should have been cleaned prior. The bed was comfortable and very clean with clean towels.
The upkeep on a place this size and age must have its challenges and think some understanding on reviews due to this wouldn't hurt. Though this doesn't make up for unclean areas in bedrooms.
The view was amazing great sunrises and appreciated the room fan in a heatwave.
Breakfast was buffet style ond continental or cooked so choices for everyone. Room dated bur tables and crockery were clean. Very organised and restaurant staff attentive and chatty.
Bar staff great banter amongst staff and the public really nice ladies. The evening entertainment lady singer was brilliant and sung a variety of tunes spanning different eras to suit different ages of folk.cleaners friendly too.
Well situated for the pier, the shops, open top bus tour, the beach, band stand music events.
Would we return ... yes (hopefully to a cleaner room as that was disappointing on a much needed break and 1st visit) but to have a whole team of staff chatty and.friendly is an asset to the place they made everyone feel welcome and nothing too much trouble so that and a clean bed would make us return again one day.
The room was a little tired looking in places, the carpet wasnt too clean hairgrip on.floor dust in corners and someones vitamin tablets on the bedside table all things we dealt with ourselves but should have been cleaned prior. The bed was comfortable and very clean with clean towels.
The upkeep on a place this size and age must have its challenges and think some understanding on reviews due to this wouldn't hurt. Though this doesn't make up for unclean areas in bedrooms.
The view was amazing great sunrises and appreciated the room fan in a heatwave.
Breakfast was buffet style ond continental or cooked so choices for everyone. Room dated bur tables and crockery were clean. Very organised and restaurant staff attentive and chatty.
Bar staff great banter amongst staff and the public really nice ladies. The evening entertainment lady singer was brilliant and sung a variety of tunes spanning different eras to suit different ages of folk.cleaners friendly too.
Well situated for the pier, the shops, open top bus tour, the beach, band stand music events.
Would we return ... yes (hopefully to a cleaner room as that was disappointing on a much needed break and 1st visit) but to have a whole team of staff chatty and.friendly is an asset to the place they made everyone feel welcome and nothing too much trouble so that and a clean bed would make us return again one day.
Source: tripadvisor.co.uk
