Burlington Hotel

4.1/5 based on 2007 reviews
Latest Reviews
Booked independently through late rooms.com. For three night break. We opted for bed and breakfast but did book dinner on our last evening. The hotel is a little tired in places, but the hotel is exceptionally clean. The staff are hard working and all were cheery. The position of the hotel was very good. On sea front, near to town centre and opposite pier. I agree with previous comments that the wind whistles off the seafront and in through the sash windows, but living in a Victorian house with sash windows we find this rather healthy, rather than having a stuffy overheated room. The breakfasts were good and dinner on our last night was hot, tasty and plentiful. There was evening entertainment but we were not there to see the first two nights but on Sunday, the magician and all round entertainer was very good. The only negative for us was a lack of WiFi - we are silver surfers and believe all hotels should offer free WiFi. Some people found the parking rather expensive at £5 per day, but there is plenty of on street parking. We enjoyed our stay and will return.
tripadvisor.co.uk
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Just got back from eastbourne, a weekend break with shearings,always very good value,
Nice staff, adequate food,the only downside is they always play bingo at their hotels ,and if you don't want to play you have to sit silence as your afraid to talk,
Not the best entertainment,but ok.met a lovely couple from Wolverhampton who made our stay even better, will continue to use shearings as you get a great deal,
tripadvisor.co.uk
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We knew what to expect when we visited the Burlington - lots of people (5 Coaches) and a slightly worn hotel - nothing wrong with that when you considered the price paid.We went in a bitterley cold few days in February - many hotels wern't even a quarter full. We prefered to stay somewhere with a little bit of life. Breakfasts were good, good choice and the standard was surprisingly high.We did not have evening meals there as they were so busy the couldn't fit us in - no problem dozens of places to eat.The bedroom was however not so good. Large room obviously refurbished not so long ago - but extremely cold,the bathroom was huge - no form of heating whatsoever.The wind whistled through the windows of the bathroom and the bedroom - no putty,ill-fitting and at the mercy of the bitterly cold wind.We asked for a heater and were given a small oil filled radiator - it made little impression.

I know the price is good but avoid the hotel in cold Winter months.
tripadvisor.co.uk
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Yes we had a cheapie break at the seaside. Poor old hotel is showing its age and is cold in the Reception and Lounge areas. It was positively freezing in the bedrooms on the front. The wind was blowing a gale on Thursday but the windows are sash and don't fit well and ALL the guests were complaining about being cold. There is no heating at all in the bathrooms. There are only bath towels, not sheets which are very small and thin and we had blankets on the bed!!! The food was good though, the company fun and our waitress, Rebecca (daughter of the restaurant manager) was excellent. All the staff were good but the cold rooms put a bit of a damper on the break.
tripadvisor.co.uk
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We have just returned from 5 days 4 nights at the Burlington Hotel. The hotel is situated opposite the pier in a very good location to the shopping centre..The hotel its self is like a number of Shearing hotels where parts need to be refurbished but at the end of the day for what we paid you get value for money. The food was adequate the hotel clean and staff hardworking and helpful.If you are self drive there is a multi storey car park nearby or the hotel has its own at the rear wwhich there is a charge.The entertainment is good each night and Mark works hard to ensure you have a good time. All told very enjoyable holiday.
tripadvisor.co.uk
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My husband and I have just returned from 5 days in Eastbourne with National Holidays, the cost of the holiday was £99 which was good value as it included coach travel, dinner, bed and breakfast and two excursion. The hotel was situated on the sea front and was just a short walk to the shopping centre. The rooms were tired and old, every floor board creaked in the bedroom and the bathroom, I thought the people in the room above were going to come through the ceiling. The decor made the room look dirty, the ceiling looked as if it had a recent coat of paint. Traveling down in the coach took all day as, we left Bradford Interchange at 7-20 Monday morning and arrived at the hotel at 16-00, we picked up at Halifax then Huddersfield and Barnsley. We then went on to Woodhall Services where we all changed coaches one to Torquay, one to Newquay and ours to Eastbourne, that was 3 hours to just outside Sheffield!!!! And we did the same in reverse coming back!!! It just added hours onto the trip and I think National Holidays should get their act together and try and come up with something better than that. The driver of the coach was called Tony and he did a good job and was very pleasant.
tripadvisor.co.uk
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Travelled with Shearing's coach holidays to the Burlington hotel eastbourne for a party weekend 1st to 4th of February.We consider we had brilliant value for money.Our sea view bedroom was clean,warm,comfortable.and quiet (room 307 3rd floor) All the staff were helpful pleasant and efficient. The dining room and food was good as was entertainment and bar staff.and thank you to our coach drivers JOHN and STEVE for making our coach journey and interesting and enjoyable.i
tripadvisor.co.uk
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Good value for money for a short break in winter.The food is of reasonable quality and the location is great.The hotel is very much in need of renovation in public areas apart from the front conservitory which has been renovated. Parking in the hotel Car Park can be difficult when the hotel is busy.
tripadvisor.co.uk
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The entertainment was great with the bar staff going the extra mile to make it alot of fun!
Generally a good weekend!
Food is good value and enjoyable and plentiful. The hotel is well decorated for the Christmas season.
tripadvisor.co.uk
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We had booked a 3 night week-end break but due to bad weather forcast, phoned and arrived the evening before. The reception staff were really helpfull and efficient.
The break was advertised as a party week-end and that's exactly what it was.The food and entertainment was really good, all staff were excellent, from the waitresses/waiters to bar staff all happy and eager to make it a very enjoyable stay. We all had a great time. For a budget weekend break you couldn't fault it, they even gave vouchers for 4 free drinks each.
tripadvisor.co.uk
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Had a fabulous time at this hotel, couldnt fault anything,the staff,the food,and entertainment,something for everyone,plenty of bingo for the hoards,a couple of very good comediens & a lovely young lady singer &dancer,topped off with a giant of a compare.A really good 5 days
tripadvisor.co.uk
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If you want gourmet cuisine and sophisticated entertainment then this is not the place for you but we had a great time on an extremely cheap weekend break with friends. The bedrooms are clean, comfortable, quiet and look as if they have been recently refurbished. The bathroom was rather dated and unusually down a flight of steps from the bedroom.

The staff are friendly, helpful and efficient.

The food is pretty dire and the front door of the hotel often blocked by smokers.

I would rather pay a little more and have a better standard of food but this would not stop me returning as apart of a group.
tripadvisor.co.uk
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Travelled with Shearings by coach to Eastbourne on Sunday 30th December 2012. We were there for New Year Celebrations. We had a fantastic time the rooms were a little tierd but you only sleep in them. The food was excellant plenty of choice for all courses and the plates were hot. All the staff were good not one sour face among them all very happy to do anything you asked. We even had afternoon tea on two afternoons which weren't on the itinery tea or coffee, mince pies or shortbread and a couple of quizzes. The entertainment was good on all nights the best being on New Years Day it was one of the drifters he was very good sang all the classic's from the 60/70's. Would certainly go back for New Year. In Feburary we are going to Lake Como with Shearings will let you know how that was.
tripadvisor.co.uk
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My friend and I have just returned from this fantastic weekend in Eastbourne. Malcolm our driver was a mine of information on so many subjects. On arrival the girls on reception were so friendly, as they were the whole weekend. Bruno our waiter was so helpful, nothing too much trouble for him, the lady next to us was on a gluten free diet and he was great with her requirements. Mark Snow the entertainments manager is a really lovely guy, with a lovely singing voice. Fri nights entertainment was brilliant, Christopher Gee, impressionist and comedians, he was so funny, better than a lot of impressionists on tv, his Eric Morecambe, Benny Hill and Del Boy to mention a few were spot on. Sat night was singer and saxophinist Rick Bonner, brilliant, also the bar staff danced to Music Man, so funny, so brave, on both these nights Mark also had people on their feet dancing, I have never seen so many people on the dance floor on these Party weekends, usually after the bingo people disappear, not at the Burlington. Marco the magician was also excellent on Sunday. Jo and I agreed this is the best entertainment to date in a Shearings hotel. Malcolm took us on an excursion to Battle and Rye, I was so pleased we had time in Battle, fulfilled one of my wishes to visit the Abbey, and see the 1066 site of the Battle of Hastings, even the driving rain did not deter us, and then a lovely lunch in Rye. Bedrooms were really comfortable and warm (select your own temperature on radiator)
Breakfasts excellent, something for everyone, the only down side on evening meals were the vegetables, quantity and overcooked. 4 drinks vouchers each on Sat evening, made this the perfect weekend . Great location opposite the Pier and a short walk into town. Well done Shearings
tripadvisor.co.uk
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Returned yesterday from the Burlington, our second visit. Would highly recommend this hotel. Tony two teds, what a driver, a true gentleman through and through, nothing is too much trouble for him, always jolly and pleasant, very caring and his knowledge of the local area is superb. Trips out are lovely especially day trip to Brighton and a tour of Brighton Pavilion was included, wonderful experience and a must. The hotel location on the sea front is wonderful especially if you are lucky to get a sea front room, you can hear the waves from the room and see the pier all lit up. The Manager Christine is really friendly and so lucky to have such wonderful staff working for her. Mark Snow entertainer is one in a million, lovely personality, has the place in an uproar and a lovely singer, Mathew from the coffee shop is an asset to the team, full of life and really looks after you, bar staff work really hard and are quick and efficient whilst maintaining a sense of humour. This is a big hotel with plenty of seating in various areas both lively and quiet.. The food was excellent lots of choices with a varied menu, staff quick and efficient, our waiter was Bruno who always greeted us with a friendly smile. You arrive not knowing anyone and leave as friends. Will return again.
tripadvisor.co.uk
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Our second Shearings trip ! I was a bit worried about the hotel as the last trip we did to the Dilchusa hotel in infracome was very disappointing ....but just the opposite we had a lovely stay our room 104 was lovely a sea view and kept very clean the meals were excellent our driver Chris made sure we learnt all about the area when he took us all out on a tour ... Well done Chris ! Lets hope ths will be a first of many enjoyable weekends with Shearins .
tripadvisor.co.uk
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Arrived home today after a three day "party weekend", had a such a lovely time that I wanted to post a review straight away. We had a huge room on the third floor, neat, clean and tidy with nice size bathroom and plentiful hot water.The hotel is ideally situated opposite the pier and gardens and is also very close to town. Food was good, friendly service in dining room from Bruno, nice to have same waiter for every meal.The bar staff are lovely, entertainment was varied and good. The only minor criticism was that the bedroom was stifling even with the window open, but on mentioning this the lovely reception staff left a fan in our room!. All this for a very basic price, 3 nights for the price of 2 AND four free drinks thrown in too! Can't wait to go back.
tripadvisor.co.uk
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This is our 2nd Christmas at the Burlington hotel and have already booked for next Christmas
They will look after you. The staff are very nice on all levels. The food is good plenty of it, good entertainment and excellent entertainment host Mark. Thank you Burlington for another great Christmas
tripadvisor.co.uk
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Just had Christmas at The Burlington, Eastbourne and I have nothing but praise for the staff there and the general organisation.

The staff are absolutely wonderful there, SO very friendly and helpful. From the moment we arrived, we were looked after.

MATT in the tea /coffee bar always found a few minutes in between serving customers to have a little chat with guests and make them feel at home. Also, helped any infirm, older guests.

MARK on the entertainment team was always friendly, good fun, jolly and extremely kindly too. He always found time to sit with guests for a friendly chat. MARK also has a fabulous singing voice and entertained us. Hope these two lads never leave, because they're so very friendly and fun loving and are a great asset to the hotel.

MATT the bar manager was always helpful and helped with anything and everything that needed doing.

RECEPTION STAFF were absolutely fantastic and nothing was ever too much trouble for them. I asked for some help in opening our window and they sent someone within five minutes. Also, my hubby left something behind when we left and they went out of their way to help find it for us ...and they did and are posting it to us.

REBECCA, our waitress was the most efficient girl ever. Always had a huge smile and greeting when we went to the dining room. She made meal times such a pleasure.

CATERING.....the food was absolutely first class, well cooked and well presented. Sooooo much wonderful food over the Christmas break.....so much attention to every single detail......excellent value for money.

ALL STAFF at the Burlington were so very polite and helpful and their main concern was always to be pleasing to the guests and make sure they enjoyed their stay.

All of this was due to an excellent GENERAL MANAGERESS, who "ran a good team". The MANAGERESS was always "hands on", helping out her staff when ever and if ever needed. She always made herself available if a guest needed to speak with her and was a lovely friendly lady.

In summary......excellent manageress, running an "excellent ship". Would I recommend a stay at the Burlington, YOU BET I WOULD ! You won't find nicer staff at any other hotel like you will at this hotel.
tripadvisor.co.uk
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We have just revisited the Bay Burlington and stayed in the same room as last time,
The bathroom still sloped to the sink but we have noticed that the sink had been changed,
The glass shelf was still loose and dangerous, and the loo was still on a tilt,
The tv needs to be updated to incorporate freeview and fixed to the wall to prevent tripping over it.
Apart from that We had a lovely anniversary weekend with Tinsel and Turkey and Mark Snow being his usual excellent self , the rest of the entertainment needs updating.
More staff should be available in the resturant as Adrianne had a difficult time keeping up.
Next time we go we will try for a seaview room.
It was also a pleasure to have a parking space allocated in the car park even though we had to pay for it.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A few days away with Shearings. Good value holiday. The bedroom could do with being spruced up and was a bit cold. The bathroom radiator never got warm even after being reported as not working. Restaurant service was excellent and food was good.
tripadvisor.co.uk
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our stay at this hotel, was very nice! the room we stayed in was very basic standard room, very clean, butin some need of re-decoration, and the windows desperatly need maintaining, but over all it was a very pleasant stay very quiet in the rooms, no disturbance and we were on 3rd floor. the maids service was excellent, very pleasant to the guests. the food was excellent with 5 or 6 choices each day. the waiting staff work very hard to make sure everyone has what they want. the bar staff very friendly, especially mathew, the entertainer went all out mark snow, was excellent, the hotel are very lucky to have him( hes the only man i know that can multi-task successfully) ha ha. the reception staff were very helpful. everyone at the hotel was very pleasant and friendly and we would definatley stay there again, almost opposite the pier oin the front, fantastic views and plenty of shops just round the corner, a very delightful place, thanks everyone for making our stay happy ***** jackie burgess
tripadvisor.co.uk
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My wife and I together with my sister in law and her husband have just had a wonderful long weekend Turkey and Tinsel break at The Burlington Hotel in Eastbourne.
This hotel is situated on the seafront and overlooks the pier and beach. I would recommend that any one going there should book a room with a seaview as the view of the pier, gardens and beach is wonderful. Especially in the evenings when the pier is covered in lights and also in the mornings watching the sun come up.
Although the hotel is old (it dates back to the 1850's) and is a little dated you can see what an impressive building it has been and rooms are currently being refurbished.
We had a very large room on the third floor, the beds were fine and the bathroom had a shower over the bath and there was always plenty of hot water. The room came with tea and coffee making items and the towels were changed every day. There was a television in the room which just showed the main five channels and unfortunately the hotel does not have Wi Fi at the present time.
The food at breakfast was very good, a good variety of cereals and porridge followed by a full English. Evening meals also very good, with nice soups and on Saturday we had Christmas dinner and a very good beef meal on Sunday. Special mention must be given to our waitress Goscia who worked really hard and always had a smile and was very pleasant.
With 300 people there last weekend there was not enough seating or tables in the entertainment area but we found that with mainly elderly residences a number of people went to their rooms after bingo was played and seats then became available.
The resident host in the evenings Mark Snow who did the bingo, told jokes and sang was brilliant, very funny and great entertainment. The bar staff also came out from behind the bar and joined in with the entertainment to ensure that every one had a good time. It was a shame that Sunday was Marks night off as the entertainment was not quite so good.
The hotel is situated about a ten minute walk to Eastbournes town center which has a great number of shops and cafes / restaurants and the Arndale Shopping Mall had a wonderful selection of shops which would spoil any shopper.
A great weekend spent at a lovely hotel, we would love to return again soon.
tripadvisor.co.uk
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My wife and I spent a turkey and tinsel weekend booked through our over 55s club. Our room was 124 on the first floor. It is in need of refurbishment eg, a very poor quality mattress, poor bathroom facilities wth a plastic sink circa 1980s and a small toilet at an impossible angle to go reminiscent of trying to go sitting on a doughnut, the tv was an early samung on a floor mount so low that you could not watch it in bed,the carpet needed a good clean. Plus points were the food which was excellent even if our waitress forgot to introduce herself and did not smile until it was time to go home and lashings of hot water. I feel that I must give a special mention to Mark Snow who kept the entertainment going on his own. I am afraid that this turkey and tinsel holiday with shearings was very unchristmassy and needs a total rethink. I can not for the life of me understand why the hotel does not close a room down at a time and refirbish it as to keep selling that room/holiday in that state makes bad customer relations instead of people wishing to book again or pass on recomendation to others. My wife and I understand fully that you only get what you pay for but we as world travellers expect certain standards that unfortunatley the great British public seem to put up with. Come on the Burlington and Shearings sort it all out and we will visit again.....
tripadvisor.co.uk
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I would recommend Turkey and Tinsel at the Burlington to everyone. I went to support the residents I work for, in total there was 24 of us, 15 residents and 9 staff and the staff at the Burlington bent over backwards for us and made our break. The evening entertainment as great and we all had such fun.We would like to say a special Thank you to the bar staff ( Matt, Matthew and JC ) our waitress ( name not know ) and the girls on reception.
The only things that could be improved on is the main course and the main toilets could do with being up-dated but saying that it hasn't stopped us from booking for next year already.
Loved it and can not wait till next year.
tripadvisor.co.uk
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