The Burlington Hotel
Latest Reviews
The feeling all was nice
Staff friendly
Good breakfast No daily room service
Staff friendly
Good breakfast No daily room service
Source: booking.com
The room was clean and comfortable..location is good..
The hotel is partly refurbished so certain areas are rsther dated and chipped..outside the hotel is a lot of roadworks so the town is also being updated..it will be lovely once completed
Source: booking.com
The staff made the stay.
Staff were excellent. Both before and during stay. As 2 90 year olds we appreciated the consideration shown.
Food good. The windows were difficult to open/close
The lock into the room was problematic and is apparently going to be replaced.
The bathroom door got stuck when shut
The coffee maker instructions were on line, I don't have a smart phone. Although a staff member did show me how to use it, a reference guide would have been useful.
Had to move the ironing board to hang up clothes.
Food good. The windows were difficult to open/close
The lock into the room was problematic and is apparently going to be replaced.
The bathroom door got stuck when shut
The coffee maker instructions were on line, I don't have a smart phone. Although a staff member did show me how to use it, a reference guide would have been useful.
Had to move the ironing board to hang up clothes.
Source: booking.com
Spacious room with nice sized TV. Big comfortable hotel.
Source: expedia.co.uk
Well-placed - right on the seafront - but the building is in need of a bit of maintenance
Source: expedia.co.uk
Nice location and very friendly and helpful staff
Rooms were far too hot and plug sockets didn't charge phones very well
Source: booking.com
Exactly what we were looking for.
Everything was fine. We would like to compliment Phoebe at the reception as she really helped us get a suitable room for my father, who is an OAP, on two visits in a row. She went the extra mile on both occasions, with a smile and enthusiasm to accommodate my father's needs. She is the exact sort of employee you would want to greet you at any hotel you visit. Thank you!
All good on this occasion.
Source: booking.com
Great location
Good size comfortable guest room. Happy Staff and super location
Room a little bit dusty. Didn't use fan as looked old and dirty.
Source: booking.com
Good location great value easy to book
Location great
Sea view from room
Bed comfortable Lift was hard to find
Stair carpets dirty
Sea view from room
Bed comfortable Lift was hard to find
Stair carpets dirty
Source: booking.com
Perfect place for a weekend away and definitely worth it for the sea view and pier
It’s the best location right by the seafront and still retains much of that grand Victorian look which is hard to find. Very welcoming staff and beautiful ballroom with evening entertainment on the Saturday.
Our only downside was that the bathroom was quite small so a tight fit between the shower and toilet.
Source: booking.com
Great location but shabby room
Great location close to the Pier and room had lovely sea view. Very good breakfast and friendly staff.
Room was shabby with tired decor and was also dusty. Would have been nice to have bedside lamps. Furthermore, an oil filled radiator had been left switched on at its maximum temperature setting which we didn't notice till the small hours of the morning after suffering discomfort and sleeplessness due to the heat.
Source: booking.com
In need of refurbishment and much better cleaning, friendly staff, excellent location.
Location is amazing, breakfast was good and staff were very friendly. Though no AC fans were already provided in the room without needing to request them.
The room hadn’t been properly cleaned and the lifts felt quite dodgy. There was no air conditioning and the bathroom window didn’t open.
Source: booking.com
Really enjoyed our stay, we will definitely return. The photograph was taken from our bedroom window
The location was great, the staff very friendly and helpful. The food was tasty and reasonably priced.
Carpets in reception were very worn and thread bare in places
Source: booking.com
Great location, breakfast is good and staff are very friendly. Parking only £6 a day which is a bonus for a seaside town
Location and cleanliness
It’s a bit dated and could do with a refurbishment
Source: booking.com
Great
Great location and friendly staff!
All fine
Source: booking.com
Value for money and great location
Great
Nothing
Source: booking.com
I absolutely love the Burlington Hotel. It's bang smack on the seafront, everything works, the beds are comfortable and it's at a very affordable price. Thank you Burlington, lovely.
Source: expedia.co.uk
Stay was very pleasant. A lot of noise in the morning due to on going road works at the side of the hotel. Nice spaceshe rooms
Source: expedia.co.uk
Very good customer service and pleasant stay in general, this hotel needs good renovation.
Location
No air-condition in the room
Source: booking.com
Staf very friendly, thank you
Source: booking.com
Burlington - good location
Location. Car park behind hotel. Breakfast was quite good. Dog friendly.
Door latch in room doesn't feel safe, no night latch if I was staying on my own I would feel uneasy. On the Friday night there was a large group of teenagers being very noisy, swearing, threatening to fight each other, obviously drinking, this went on until 5am which didn't allow us a good night's sleep. Sarurday night was fine.
Source: booking.com
Overall pretty disappointing, but in their defence the are having a total makeover next.year.
Location
Run down,beds
Source: booking.com
This is a very comfortable hotel. Whilst a little dated in places, this in no way spoilt the visit.
Breakfast
Room comfort
Staff communication
Bar foods The room carpet could be slightly cleaner but since I own a carpet cleaning business I'm bound to say this !!
Room comfort
Staff communication
Bar foods The room carpet could be slightly cleaner but since I own a carpet cleaning business I'm bound to say this !!
Source: booking.com
Honestly couldn’t fault the hotel, well positioned, rooms clean, good breakfast and superb sea view. Yes it’s dated but for us it was a great nights sleep and base for our days in Eastbourne
Source: tripadvisor.co.uk
Staff were friendly, parking on the premises was good, room was comfortable and spacious, bar was good, breakfast was good.
We booked a superior sea view twin room, and bathroom window didn't open and extractor fan didn't work, and therefore, in a narrow bathroom, was very hot. Also there was no blind in the bathroom.
Not being over fussy, but when a superior room was booked, we would expect better quality toilet rolls and toileteries. This let down the standard of room, as apart from that it was good.
Not being over fussy, but when a superior room was booked, we would expect better quality toilet rolls and toileteries. This let down the standard of room, as apart from that it was good.
Source: booking.com
