Booked this shearing hotel on a self drive. Some confusion regarding the ability to pre book the parking but eventually sorted out and the staff were very helpful both on reception , at the bar and great staff in the restaurant.
Noted some comments re the Full English that it ought to contain mushrooms, not be charged extra 65p but to be honest the breakfast was fine and hot.
our room was a sea view and good view, we could have upgraded to a higher class room and they are doing some of the rooms up. Generally the rooms are tired and in need of a good decorate but clean and the cleaning team were very helpful.
2 Lifts, one affectionately referred to as the coffin because of its size, it says you can get 4 in but three was more than enough.
Entertainment was Bingo nearly every night and then some dancing and a guest turn or varying quality. we tended to go out and walk on the prom as the weather was great and we sat and listened to the events on in the bandstand when there was something on.
Hotel is very close to the town centre so a quick trip out after breakfast to get a paper was a 2 minute job.
Basically for what we wanted it was good,
Bar prices were probably about par for a hotel but call at the local supermarket, either ASDA or Morrisons out on the lottbridge drove road and bring your own in, they never questioned us drinking our own so cant see how they can complain.
Would go again and probably request an upgrade room.It says about £5 pppn so on a fortnight that does make a difference of 140.00 so just be aware
Car parking was £5 per day but the car is off the road and in a fairly secure place so cant complain.
Watch out for the seagulls and they did manage to steal one person's sandwich just as he was opening the packet and then they stole another persons as they just put the sandwich down on the seat, Thieving birds!!!!
The pier is opposite the hotel and apart from one night there was no rowdiness.
Breakfast finishes at 9 sharp so be there before 9 as they start to move stuff.
Dinner was a reasonable menu or think there is a la carte but we stuck to the main menu and it was OK.
Restaurant staff were good.
Good walks on the prom, about 4 miles one end to the other and hotel is about mid way so good walks either way

My husband had a mild stroke while we were staying at the Burlington. A waiter realised there was a problem, got the manager who rang an ambulance and we had help in a few minutes. Amazing but it gets better. Instead of having to leave the hotel at the end our planned stay, the hotel gave me a room to stay in. While he was in hospital the staff looked after me, all of them. Wherever I was a staff member checked on me, offered comfort and drinks or food. A special table was set up for my meals and notes of support were delivered to my room. When my husband was discharged I was stunned when there was no bill to be paid. They are truly an amazing, caring group of people and I will never be able to repay their kindness.

Stayed at the Burlington for the weekend and very disappointed with the breakfast, a full english to the best of my knowledge includes mushrooms (not to be charged an extra 65p per portion) and also one rash of very dry overcooked bacon, sausage of poor quality and under cooked, baked beans also poor quality. Whilst eating cereal the toast already served before cooked breakfast arrived (hence cold toast). Not very pleasant experience. Having been in the hotel trade ourselves, we know how things should be done. Room 236 is a health Hazard with all the pigeon droppings on the window sill (a disgrace) complained and was moved to another room (much better). Very Poor value for money £204 for 2 nights with what should have been a full english breakfast!! would not stay again unless there was an improvement in the rooms and kitchen. Waiter Carlos was very nice and polite as was Maria and receptionist believe her name was Carla/Patricia, could not have done anymore for us. View Image Below. Thank You.

just returned from the burlington hotel yesterday what a brilliant stay the weather was fantastic which makes a change for the uk ! now to the hotel the room we had was on the side so we had half a sea view which was nice it was very clean and comfortable just hard to find ! not great if you are bad on your feet you wouldnt use the lift its the smallest i have ever seen in a hotel but dont let this put you of the food was great we had a lovely waiter bruno he was so polite and very quick and efficient plenty of choice menu even for fussy eaters.we travelled with shearings didnt do any trips as its just as easy to get on a bus directly outside the hotel would return eastbourne is very flat and easy to walk around and plenty of seats on the seafront great if you dont get around easy.

Good location for shops, on sea front we were fortunate to have a sea view.
Restaurant service was very good. Enjoyed the food. Lifts very small for large hotel.
All staff were friendly and helpfull
Would go again

We had a long road trip before we got to this hotel almost 12 hours with Sheerings Coaches so a lot of people were not in the best of moods on arrival however the warmth, efficiency and helpfulness of the staff soon had people starting to feel better. Our cases were taken to our room so we had a quick wash and went down for our evening meal. Our waiter for the 5 days was Dan who was friendly and served us well at each mealtime. Later we enjoyed reasonable entertainment the biggest problem was the layout of the entertainment room but what can you expect in an old hotel. The hotel stands on the seafront near the pier and within walking distance of Beachy Head if you’re fit enough for the climb.

The rooms were clean and comfortable and again the cleaning staff were friendly and efficient we could have upgraded to a sea view but to me rooms are for sleeping in and just require a good standard of comfort. All in all we had an enjoyable few days and would return.

Just what we need for a weekend away from the four walls at home close enough to drive to and parking very good. Food was very good considering how many people are catered for and how cheap a weekend costs .we go at least a couple of times a year and are pleased with the service of all staff including the entertainment. The rooms are clean and comfortable although a little dated but again you get what you pay for and overall it is fantastic value

A very good hotel for the price we paid. (It was a good deal). The location is fantastic, directly on the seafront opposite the pier. The staff in the bar and the drinks waiters in the restaurant were excellent and we had a good laugh. The food is mass produced but was edible. Obviously not haute cuisine but perfectly acceptable. Our server, Timi, was very good and she looked after us. Unlike Miriam, who was surly and not at all customer centric. We were short of one spoon and although she was stood right next to us with a cutlery drawer, she said we had to ask our own server.

We went to this hotel on a self-drive Shearing's break. Our room was upgraded to a sea view, but I have to say the room and bathroom were both extremely tired. The floors creaked like an old Spanish galleon, the carpets were stained, the paintwork chipped and a battered old wardrobe sulked in the corner of the room. On the plus side, we did have the sea view, which was lovely and it was surprisingly quiet at night and we did not have problems sleeping. The bedding and towels were clean and the beds comfortable. Entertainment ranged from iffy to excellent over the four nights. Food was perfectly edible and good temperature and the service was efficient and friendly. Some were complaining about the quantity of food, but this is a bargain break and we considered it to be, all in all, extremely good value. The only big disappointment for me was to find the price of a bottle of Pinot Grigio (basic quality) has risen to £20 per bottle! So we just went down the road and tried out the local pubs and other hotels, where the maximum we paid was £14.50... It won't bother those only drinking one glass a night, but, if you are into bottles (...!!), it makes a big difference over 4 nights. We would definitely go again, but the hotel really does need an awful lot of money spent on it, especially on the bedrooms, which, as I said above, are very tired and in need of a complete overhaul.

We stayed here over Easter with our son and daughter-in-law. I cannot fault the staff as everyone was very friendly and helpful. The meals were good and the menu quite varied. Our bedroom was fine with the exception of a very old television with snowy picture to go with it! The bed was super comfortable and I slept extremely well. Sadly the bathroom was very tired with a cracked sink which is not acceptable even with the good value rates which we paid. The water was always hot and the room cleaned and made up very efficiently each day. I would not want to stay in this room, number 336, in Summer as it was over the kitchen and extremely hot. We opened the window and this did help. Overall we had a nice time and I am sure renovations are underway at The Burlington to bring it up to standard throughout

Stayed at the Burlington hotel over the Easer 18-21 April 2014. As usual, staff all very friendly and helpful, food good, nicely appointed dining room but, once again let down by the room. We have been travelling with Shearing for several years now combining coach holidays with some self-drives and have always found the rooms to be 'tired, but clean and comfortable until this one. Room 236 is in a recess at the back of the hotel over the kitchens (which is fine as we do not often book a sea view so we are usually round the back). New wardrobes and table had been added along with a nice new fixed headboard, the bead was clean and comfortable (as usual) and then we looked around. The carpet was badly stained in places as was the upright chair for the table. I don't even want to think how the stain on the armchair was caused but it was disgusting and we have to put a towel over it to sit on. there was mould on the bathroom ceiling and in the grout around the bath and when outside of the window was painted last time, it looks like no-one bothered to remove the net curtains and they were covered in paint splashed. The TV was an on stand that was to unstable, you could not touch it to move it around for better viewing but the worst bit was to come, as we were over the kitchen the room got very hot at time so we looked at opening the windown and imagine our surprise to see that on the adjoining window ledge just some 3-4 feet away was a nesting pidgeon with young chicks. The window ledge was covered in bird dropping and who know what else so we did not want to open the window because of the health hazard (and in case the bird decided it wanted to explore. So many good things spoiled by lack of care and attention in rooms and not looking what is going on just outside the rooms.

had short stay at the Burlington the service was a1+ .Maggie was our waitress and she was very good. the bed room was clean and water piping hot worth the extra for a sea view.we will return for another stay.

We have just returned from a 5 day stay at the Burlington hotel. It was one of the best holidays we have had. The room we had (although it was at the back of the hotel) was freshly decorated, clean and comfortable. The restaurant was very pleasant and the food very enjoyable, always hot and plenty of choice. Our waitress was Maggie, she was very helpful and could'nt do enough for us. The entertainment was also very good. We shall certainly return.

Good hotel, on main street across from Pier. Older Hotel, and was once a beauty!. Could do with a little update, but overall very comfortable. Went there with Sherrings Holidays. Mostly older couples there. Food was very good!

The hotel is in a very good position overlooking the sea and right by the pier. The public rooms are of a good standard and we found the meals and the attention from the staff were excellent. As we booked at the last minute there were no upgraded rooms available. Our standard room was comfortable enough but fairly dated and tired, but considering the very reasonable price we paid we felt very satisfied. The lifts are pretty small so if you have mobility difficulties it might be best to ask for a low floor. We would definitely visit again.

Travelling by coach with WA Shearings, this hotels ambiance and the excellent professionaliasm of the Hotels reception staff is top class. The rooms are spacious and clean and the House Keeping is reliable. The Entertainment is good although the resident host seems to have is regular and favourites. He doesnot move too far from the stage as other acts did in taking their performance to the guests. Excellent arrangements for those that are diabetics, and need refrigeration for their medicines. The worst of the Hotel is the Dinning Room. we did not get breakfast one morning because a member of staff failed to show for work and although a profound apology was given by the General Manager and the dinning Manager , the waiter was rude and obstructive because we dare complain of his poor service and attitude. Regretfully WA Shearings and the Hotel General manager condone this as they think this guy is the BEES KNEES. No offer of any compensation from the company or the Hotel a letter of apology that they regret this type of service is all you get. Good Hotel, but beware of the poor service in the Dinning Room

Well positioned Hotel overlooking the sea.A large old Hotel that has been renovated to a good standard for the rating,
We had a large side room with a view of the sea.Clean and comfortable beds.
Nice bathroom with constant hot water,
Towel rail could have been positioned better as it was over the toilet so a need to keep the toilet lid down. also TV not really in a good position in the room with a long cable which could be dangerous. Food very good.

Have just returned from our third visit to the Burlington and once again found it good value for money. We stayed in a basic room which had recently been refurbished, with a comforable bed and en-suite. We didn't have the best of views but knew we had only booked a basic room. The staff were excellent and very helpful at all times. The restaurant staff were equally efficicent and the choice of menu good. The entertainment was very good especially Ray Campbell who kept everyone laughing with his jokes and anecdotes, and his skill on the keyboard was amazing. We enjoyed him last year so it was good to see him again. We can only say well done the Burlington - we hope to come back again.

I took my mother to the Burlington Hotel on a Shearings four day break for Mothers Day and her Birthday, and we had a lovely time. It is on the sea front, close to the pier and a short walk to the shopping centre and bus stops. I booked two singles, they were very nice rooms, refurbished and as they were on the corner they had sea views. Check in was quick and efficient with a porter taking you luggage to your room. The food was very good, a choice of menu and ample servings for breakfast and dinner, if you wanted more it was available. Our waiter, Dan, was very helpful and polite, he worked very hard to serve us all as the dining room was very busy, thank you Dan! The reception staff were very helpful, even getting the maintenance man to re-tune my mothers T.V. on Sunday morning, what service! I would definitely stay there again, excellent value.

My wife and I have just spent a very enjoyable weekend At the Burlington in Eastbourne. The hotel is very well situated on the sea front opposite the pier. It is a very easy walk to the shops and the buses to Brighton go from the pier. The room we had was warm, clean and very comfortable and we both slept very well. There was a good choice of food and we certainly had enough. All the staff were very friendly and helpful and were always cheerful. There is plenty of room to relax in the hotel and the entertainment was good. We would certainly go back to this hotel again. Excellent value for money.

Just returned from a 3 night weekend break with my wife at the Burlington Hotel Eastbourne. Very good Shearings coach with a direct pick up from Croydon which made the journey so much beter than having to go via the London Gateway interchange. The Reception staff were very efficient on our arrival and we were soon in our splendid seaview room on the 4th floor. The room had clearly been refurbished with good decor and quality beds and a good bathroom. Also a flat screen TV. Sash windows (one with duck tape around it) could have received more attention in the makeover. However, this did not detract from the general comfort of this spacious room.

The restaurant was well laid out and certainly well organised. The waiting staff were highly efficient and friendly and the quality and variety of food was very good when the cost of the vacation is taken into account.

Mark the entertainments manager works so hard to ensure the evenings entertainment is seamless. His personality shines through and he certainly ensures all guests have a great time. He is certainly an asset to this Hotel and moreover Shearings.

We had a splendid break at the Burlington Hotel which is ideally located on the seafront and we would have no hesitation in returning there in the future.

I have just returned from a five day Shearings Break at the Burlington Eastbourne. I feel relaxed and rested.
Our driver Tony made the journey most interesting and enjoyable he knew the Eastbourne area well. The hotel staff were good and the food good for the cost of the holiday.
The entertainment was of a very high standard and we certainly laughed along with Mark the entertainments manager.
Our coach journey was handled well by Shearing despite horrendous traffic and our time of transfer was much shorter than in the past.

Stayed for 3 nights Friday to Monday. This hotel is in a wonderful position with lovely sea views and yet near to good shops.My room was big clean and airy.The bathroom was large but dated. plenty of hot water and white fluffy towels.However the big plus points for me were the trips out. our driver TONY was brilliant with his expert knowledge of the area . Nothing was to much trouble and a safe confident driver. Factor in the free drinks on sat night an whats not to like?

It is not exactly a 5 star hotel so dont expect a 5 star hotel. The staff were very good at all times and always supplied what we needed. The food was excellent, always served quick and was always hot. I can not see why people are complaining about this hotel.

Evening entertainment was varied and funny. Mark the entertainment manager was first class and made us laugh all week. Well done.

we stayed here a week ago Monday to Friday with Shearings coach holidays ,we had a lovely time as the facilities were good ,lovely entertainment ,and staff were very friendly and helpful ,food could have been better but you get what you pay for and the price of the holiday was really cheap £144 for bed breakfast and evening meal plus two trips out the only complaint was the TV kept going off but got told this was due to the change in the weather and the bedrooms could do with updateing but it was clean and we had clean towels and tea and coffee supplied every day ,if ever we are in Eastbourne again would not hesitate to stay at this hotel