The Burlington Hotel
Latest Reviews
Enjoyable couple of days away
Everything!
Very friendly and chatty reception staff.
Breakfast staff very efficient and happy! Breakfast much improved from last visit.Plenty of choice.
Comfy beds
Everything we needed for a 2 night stay Sealant in bathroom could do with replacing.
Very friendly and chatty reception staff.
Breakfast staff very efficient and happy! Breakfast much improved from last visit.Plenty of choice.
Comfy beds
Everything we needed for a 2 night stay Sealant in bathroom could do with replacing.
Source: booking.com
Proffesional welcome,
No sales pressure
Excellent decor evoking thoughts of the good old days.
Excellent sea view(unexpected)
Nice car park
Central to everything by foot The rain
No sales pressure
Excellent decor evoking thoughts of the good old days.
Excellent sea view(unexpected)
Nice car park
Central to everything by foot The rain
Source: booking.com
Staff were helpful and accommodated my gluten free resident
When arriving at the hotel there was no clear sign to say where the ramp was. I had to leave my resident outside the front of the hotel to ask staff where the ramp was, staff was very helpful in showing us where it was and offering us help. The first rooms that where given to us, we couldn't find it and there was little steps all around which my resident with a four wheeled rollator couldn't go down. The staff were very helpful in swapping there rooms over and still making sure that the rooms were still together.
I would have preferred if one set of the steps at the front of the hotel would have been a ramp instead of having to walk through the hotel restaurant, however the staff were very helpful.
Source: booking.com
Great value
Location for us was perfect for the tennis. Staff were excellent.
Nothing
Source: booking.com
Location good Food good
As a terminally ill 87 year old I found the walk to the lift very tiring .I suggest you request a room near to lift when you book
Source: booking.com
The hotel seemed a bit tired,but had a lovely view from our window. The curtains were torn and the carpet was dirty, but the bed was comfortable.
Source: expedia.co.uk
Perfect location and good value.
Didn't eat in the hotel. Location is excellent. Our room was a good size.
In our room (443) the bathroom door wouldn't shut properly and the cold water tap for the bath/shower didn't work so shower was very hot.
Source: booking.com
Wonderful hotel, staff lovely
Room was great, disabled room perfect. Breakfast lovely great variety, the thing that makes this hotel is the staff they are all so wonderful and helpful, kind and caring. Being disabled was able to park for free in their car park. Entertainment on Saturday night was fun.
Source: booking.com
Breakfast was ok
Condition of the bathroom
Source: booking.com
Good value for money. Didn’t try meals but room comfortable.
Good value, good location.
Source: booking.com
Brilliant sea view!
The view was amazing! We had a good view of the sea and pier.
So close to the high street with many good places to eat.
The beds were very comfortable and the room was spacious.
It's my second stay at the Burlington and would definitely stay again! Unfortunately, the radiator in the bathroom could not be turned off as it's got stuck over the years. I must mention it was also very hot weather as well at that time.
But the staff did help by opening the window as much as possible. There was a fan in the room, so this helped.
The staff were all lovely, which to us is very important. They are all friendly and helpful!
So close to the high street with many good places to eat.
The beds were very comfortable and the room was spacious.
It's my second stay at the Burlington and would definitely stay again! Unfortunately, the radiator in the bathroom could not be turned off as it's got stuck over the years. I must mention it was also very hot weather as well at that time.
But the staff did help by opening the window as much as possible. There was a fan in the room, so this helped.
The staff were all lovely, which to us is very important. They are all friendly and helpful!
Source: booking.com
Staff lovely and polite. Good tea coffee hot chocolate facilities in room bed comfortable.
Could have been cleaner but very comfortable stay. No mushrooms at breakfast .
Source: booking.com
We had two weekends at the Burlington. Booked a Superior Sea View room - 218. Lovely room, but completely spoilt by poor housekeeping. The carpet was absolutely filthy, could not have been vacuumed for weeks. There were empty coffee sachets on the floor, two lots of tablets scattered, obviously somebody's medication, and also in the bedside drawer, the previous occupants ID card. The second weekend, we had room 307. Once again, lovely room, but spoilt by poor housekeeping. Once again, the carpet needed a good clean. We let the housekeeping go in once to "tidy"!! The bed, well, that was hilarious, the bottom sheet had not been touched and the duvet literally just pulled over the bed. The tea tray had not been replenished. As it was a superior room, I think too, we should have had replacement water and biscuits, which we did not get. The bins were absolutely filthy. In the bathroom were cobwebs and black mould over the window, The housekeeper must have been in the room, literally, 2 minutes, at the most. There is obviously no senior management to check on these "housekeepers".
It's such a shame because we found the Reception staff so nice and helpful, all credit to them. The food was excellent, breakfast being tested each morning for correct temperature. Very convenient position, right on the front. Car park - well, we managed just to find a space both times, but there are so many cars in there, I wonder if they are all connected to the Burlington?
We shall certainly not be returning to the Burlington again, I was glad to get home to our clean house!!
It's such a shame because we found the Reception staff so nice and helpful, all credit to them. The food was excellent, breakfast being tested each morning for correct temperature. Very convenient position, right on the front. Car park - well, we managed just to find a space both times, but there are so many cars in there, I wonder if they are all connected to the Burlington?
We shall certainly not be returning to the Burlington again, I was glad to get home to our clean house!!
Source: tripadvisor.co.uk
Really lovely stay. Brought our dog with us and booked into a superior seaview room. Huge room with everything we needed.
Lovely friendly staff and car park right behind hotel with lots of spaces for only £6 per night.
Lovely friendly staff and car park right behind hotel with lots of spaces for only £6 per night.
Source: expedia.co.uk
Hotel in need of refurbishment. Very tatty in places. One pillow provided on bed. The room was ok in size. However, there were areas that were not clean.
Source: expedia.co.uk
Good location and accommodation was fine
The spacious room we had having asked for a room change and the full English breakfast and location.
There were roadworks outside the hotel which made it harder to cross the road and would be ideal if the hotel had thought about making it easier for guests to cross the road to get to the other side. The decor is a little dated with run down carpets and quite a warm corridor both near the entrance and upper floors so fresh air is preferred.
Source: booking.com
The breakfast was good and the location was good.
The lack of cleanliness in the room and lifts.
Source: booking.com
Pleasant stay,
Room. View
Dinner menu. Drinks not served at dinner. Leaky windows.
Source: booking.com
Value for money, but it's budget
Breakfast was great, staff were very friendly, bar prices were very goo
The rooms were very tired looking and could do with a refurb - especially the bathroom. Shower was pathetic
Source: booking.com
Great place to stay
Breakfast was excellent and the staff were extremely helpful. I injured my ankle badly while out walking along the coastal route and they did everything they could to help and make things more comfortable for me.
Nothing.
Source: booking.com
Great for the airshow
Spacious room, with sea views. Everything you need is available. Good facilities including bar and food. Friendly staff throughout.
N/a
Source: booking.com
The stay was above expectations for what we paid.
Breakfast was very good. Mushrooms would have made it better.
Location was excellent. Close to pier, bus stops and town. The rubbish outside the dining room windows needs sweeping up.
Location was excellent. Close to pier, bus stops and town. The rubbish outside the dining room windows needs sweeping up.
Source: booking.com
Affordable & comfortable.
Source: expedia.co.uk
5 wonderful days
Firstly the location was perfect.. Right on the sea front with a view of the pier and so close to the town. It was a very nice breakfast. Staff were all friendly and helpful .And the entertainment was brilliant.
I will certainly come back.
See you again next year.
Michael No negatives
I will certainly come back.
See you again next year.
Michael No negatives
Source: booking.com
The property is rather run down but the staff ware excellent
The location
The staff
Source: booking.com
