What Is Business Internet Access And Why Is It So Important? Digicomm Answers This Important Question
20th June 2012
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If your business relies on the internet, then you need to ensure you have a broadband service that is not just dependable and trustworthy, but that helps you get the most out of your internet use.

This is where business broadband comes in. A good business broadband deal can help your business grow in a number of ways:

'¢Communication ' A good business broadband deal will allow you to interact between offices. If you only have one office, business broadband should still assist you with communication to your clients and customers.

'¢Enhance processes ' Reliable internet opens numerous opportunities to businesses. Not only does the internet itself allow you to use email and surf the web, but it is tailor made for business use as you can use it to set up your own website as a promotional tool or even to make cheaper phone calls over the internet via voice over internet protocol (VoIP).

'¢Improves security ' A good business internet package will offer you enhanced security. Possibilities include backing up your files online so that if you suffered PC or laptop problems you would not lose backlogged data. There should also be enhanced anti-virus and spyware protection.

'¢Priority service ' Business internet should offer you prioritised technical support. Being offline for a lengthy period of time could cost you serious amounts of money. As a consequence, most business internet  providers offer their clients a priority service so you can be sure your provider will do its best to get you back on track as soon as possible.

You should think about how important the web is to your business. Could you cope without it? What would happen if you were offline for a period of days or even just hours?

Although business level internet service is usually more expensive than those for regular home use, they are considered to be an essential tool for business.

What you require from a business internet is for you to decide, as each business has varying needs. However, here are some aspects you should consider before making your choice:

'¢Speeds ' You will want to be able to complete downloads as quickly as possible and so you should look for fast speeds (probably 2Mb as a minimum, 8Mb for typical use, though speeds up to 24Mb are available). However, you should also consider upload speeds too as you may need to place information online, such as on to a company website.  

'¢Contention ratios ' Internet speeds can vary and are dependent on a number of factors including the volume of traffic being carried when you are logged on.  EFM and leased lines internet services offer exclusive use for your business.

'¢Security ' Nearly every business internet package on the market will offer enhanced levels of security such as anti-virus and spyware protection. Also look for additional elements such as firewalls and the ability to back-up your data online.

'¢Support ' Is there a dedicated 24hr helpline and will your call be prioritised? Is there a guarantee to fix services within a set period of time?

'¢Networking ' Does the business broadband package allow for networking ' which is two or more computers sharing information and resources. If so, how many computers will it support and is there room for growth? Also, is wireless networking available?

'¢Static IP address ' Receiving a static IP address as part of your package will allow you to enjoy remote access, pick up emails direct to your PC and more. Most business broadband deals include at least one static IP address.

'¢VoIP services ' VoIP allows you to make calls over the internet as a cheaper alternative to a regular landline or mobile phone. See if you can get VoIP software from your broadband provider and are there a range of services available? VoIP is particularly useful for businesses with customers overseas as international calls are free to select countries.

At Digicomm, they would be delighted to help you with any questions that you may have about the internet needs of your business. Call them on 0370 444 6540, or visit their feature page here.

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