Booth Heating Solutions have tested and serviced my Darwen home's gas boiler every autumn for a number of years now. The engineer always arrives on time and is very efficient issuing a Gas Appliance Safety Certificate which is useful for my records, for insurance purposes and if I ever need to let my property. Their charges are very reasonable and payment is easy. I didn't realise until this year they also do ordinary plumbing jobs. This year I got them to solve three plumbing issues and have found them just as efficient and reasonable as plumbers too.
I have booked with Sarah twice for large family holidays Thailand and Maldives.
Sarah Heduan takes true care of her clients following through every acute detail of the holiday experience as well as helping to navigate around post pandemic world to make what seemed impossible - possible. It’s probably first time I have realised how important it is to have personal and dedicated travel agent simply when very expensive flights for 5 people get cancelled by the airlines at last minute the third time and Sarah was able to rebook new ones in the same day whilst managing the refunds afterwards - if I would be booking myself, I would have just maxed out credit card and wouldn’t be able to go.
Absolutely invaluable advice on right travel insurance, pandemic situation in a country of connecting flight and PCR testing requirements is something that makes this experience complete. Certainly will book again as I don’t believe any big travel agencies will be able to provide this level of personal service.
Robertsons Travel @ Not Just Travel were absolutely fantastic in organising our last minute honeymoon, following a cancellation due to COVID just one week before we were due to fly, and a few days before the wedding day. We panicked as we had so much to do for the wedding, and wondered how we would we ever find the time to arrange a full honeymoon at such short notice.
We had a recommendation for Robertsons Travel specifically, so reached out to see if they could help. And boy … did they help! After discussing what we were hoping to find, and where we might find it, Nicole sent over 10 options for us to pick from which at such short notice was really encouraging – we genuinely thought there was no chance we were going to go on honeymoon. Once we had selected the hotel and location from the options, she did absolutely everything to make it happen. This included not only booking the hotel and our preferable flight times & airport, but finding us airport parking and a room at the Hilton to stay at prior to our flight, which is something we had never done before, but will now be doing every time we go away. Nicole supported us with our passenger locator forms, advised us on all of the COVID testing we would need both in the UK and Croatia, and even guided us through (and booked!) our travel insurance.
Nicole essentially arranged everything for us, and we can honestly say we will not be booking another summer holiday through anyone else. The holiday was incredible, and something we had both been looking forward for such a long time. The customer service and expert knowledge from Nicole was the best we have ever received – She actually made us feel like celebrities and something we will never forget. Looking forward to booking our next trip away with you, and would happily advise anyone else looking to book a trip, to use Nicole and the team above any other booking website or agent – 10 stars out of 5 – Fantastic.
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