Buy Local is especially important to thebestofbolton, we really place emphasis and value on our great local businesses and want local people to easily find fantastic local products and services without going elsewhere. The bestofbolton maintains a continuous 'Buy Local' campaign within our town, look out for our 'Buy Local' stickers in shop windows where you know the business you are visiting supports 'Buy Local' too.
According to a new survey commissioned by thebestof.co.uk – the UK’s leading marketer for great local businesses – the majority of Brits believe their local high street is in decline and Supermarkets are responsible.
A further 60 per cent of those that took the survey agree that the Government isn’t doing enough to encourage and support small retailers.
The survey comes in contrast to the latest CBI figures which actually suggest high street sales are up, with 58% of retailers saying that the volume of sales rose during October.
‘thebestofbolton’ owner and local business expert, David Ramsden, said that “It’s interesting that there is still a strong perception that the high street is in decline – especially when it comes to local retailers and small businesses. With the rise in VAT next year this could become an even bigger issue.’
‘What shop owners need to understand is there are many ways that they can compete with major chains. For example, by setting up special offers specific to the local area, and by building a reputation as a local champion you can really capture the imagination of the community’.
Unsurprisingly the survey reflects what we are hearing locally in Bolton on a daily basis from consumers and business owners alike. For example when asked:-
Has your local high street improved or declined in the last 3 years?
What would make you shop more regularly on your local high street?
55.1% believe national chain stores are causing local shops to close
62.7% said local high streets are in peril – something needs to be done
74% said It’s the local independent stores that give our town its personality
Which of the following would best describe the state of your local high street?
According to David Ramsden there are many things local high street shops can do to boost revenue’s and footfall:
1.Build and nurture your database of customers so you can keep in touch with them in creative ways. Email, text and social media are all powerful tools that most local retailers don’t utilise properly, if at all;
2.Provide really fantastic service to create ambassadors for your business amongst local customers;
3.Reward loyalty. So few local businesses do this but it’s easy and it’s core to the strategies of all the big chains like Tesco, Sainsbury’s and Boots. Learn from them;
4.Position your business as one of the best, by shouting about accreditations, certificates and showing off all the great testimonials from your customers. Turning your customers into ‘local celebrities’ can work wonders;
5.Take responsibility. If there are not enough customers coming into your shop then it’s your job to make it happen. Find a way to make yourself interesting and enticing to local people. Sitting back and waiting for government or councils to do something is a surefire recipe for failure.
For more information on the full statistics of the survey please contact
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Member since: 10th July 2012
Hi I am Faz and am passionate about all things Bolton. I hope you enjoy reading my blogs and find them to be interesting and thought provoking. I would love you to add your personal comments to them. Dont...