Sykes Chemist, Bolton, received a 94% positive rating from customers.
16th January 2014
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At Sykes Chemist they’re always looking for ways to improve their service. Which is why last year,  Sykes asked their customers to fill in a questionnaire on their experience with them.

Some of the nice comments they received were

“Friendly, helpful and polite. Been coming for years and will continue to do so.”

“Just good.”

Sykes best area of performance in the survey was the professionalism of their staff.

The survey concluded that the area Sykes need to improve on is providing advice on healthy exercise and therefore this is what they plan to do to improve their performance by the time the date of the next questionnaire comes around.

Overall

  • 100% of people were either very satisfied or fairly satisfied with the time it took to provide their prescription and/or any other NHS services they required.
  • 100% of people rated the pharmacists who work at Sykes as very good or fairly good.

 

Overall, 94% of people rated Sykes as excellent or very good. This was taking into account the staff, shop and service provided.

If you want to experience this superb Sykes Chemist service for yourself, visit one of their 16 branches across the North West. They have a photocopying service, weight management, repeat prescription, flu jabs, stopping smoking service and much more. Call them on 01204 684731  

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