Comms Consult are a telecommunications company based in Bolton and are a valued and recommended business with thebestof bolton are really pleased to announce they are to be a sponsor at the Bolton and Bury Business Awards this year.
Comms Consult recently were main sponsors at the ‘In Business In Bolton’ Expo which saw over 60 local businesses exhibiting and have now gone on to become the sponsor in the SME Category for the Bolton and Bury Business Awards 2012.
Comms Consult themselves are an award winning telecommunications company which specialises in the design, supply and installation of a wide range of communication products and services for businesses across the UK.
Based at The Courtyard, Calvin Street, The Valley, the business was set up in 2003 by partners Matt Tomkin and Geoff Bateson who are both from Bolton. Between them they have over 15 years of experience in the telecommunications industry and have managed to build a thriving telecoms business.
Comms Consult work with a variety of businesses across the UK including WeBuyAnyCar.com and No1 Accident Claims they are also really pleased to announce that they have just completed a full telephone upgrade for personal injury firm Bott & Co in Wilmslow who deal with more than 10,000 inbound calls every month and needed a more efficient system than all calls being fielded by a receptionist. The new systems benefits have meant that over 70% of calls are now diverted to the right person without the need for the receptionist to field the calls and call answering has reduced from 30 seconds to just 2 seconds. There are many other features and benefits of this new system that Bott & Co are enjoying and the system will now be able to evolve and develop with the company.
If you would like further detailas about the work of Comms Consult and how they can work with you and your business to improve customer communication and retention, call 01204 684086 or visit their thebestof bolton feature for more information about their products and services.
