Stayed over for a couple of nights for a wedding and have to say the staff we’re fantastic. My daughter has autism and really struggled at points, she was brought a blanket during our meal and allowed us have breakfast in the room, even thought we didn’t arrange it prior.
We didn’t fell uncomfortable or judged when she had a meltdown, it was very refreshing. Hats off to the team, unfortunately it’s rare to receive such understanding and kindness.

Food is to die for

Lovely clean retreat, the food was excellent. The staff were polite & caring, their professionalism outstanding.

Had the most wonderful and delicious meal in the restaurant and was blown away by the staff and service. They have really got it right when it comes to customer service. In particular the restaurant Manager and Aphrodite went the extra mile. Highly recommend!

Was here for a funeral celebration. Food and service were excellent.

Helpful staff clean friendly

Good food, wine and a friendly and welcoming environment.
Excellent service from all of the staff, particularly Damien and Tieghan in the Spa, Caroline on reception, Olivia and Aphrodite in the dining area and Lorna
behind the bar. The team are a credit to this hotel.

Just go its fantastic

At a wedding reception. Friendly approachable staff, wonderful food, great relaxed atmosphere. Lovely grounds.

Excellent service in all areas. Rooms clean and well resourced. Liked the table service breakfast as it's more covid secure and avoids the waste often seen when breakfast is buffet style. Didn't use the spa this time but it looked busy and everyone looked happy. Well done to all the staff. We had a really enjoyable weekend. Thanks

Great food, really pleasant and friendly staff. Breakfast delicious and waiting staff very attentive. Not cheap but a great experience.

Great venue for friends wedding. Really special day

Food was delicious

I've just got back from a weekend here at the hotel and spa. I couldn't fault it. The spa was excellent, the treatments were excellent, the restaurant and food were excellent, the room was excellent but, most important, the staff were amazing, friendly and helpful throughout the whole stay. I would definitely stay here again.

Beautiful hotel and spa with great staff

Great break. Treatments, pool and steam room were fantastic. Food was impressive. Will definitely be back.
Thank you to all the reception and housekeeping staff for being so helpful and accommodating.

Great stay
Great Staff.....as soon as you walk thought the doors the exterior falls from your mind, checkin was swift, then booking times for breakfast and spa.....the on site restaurant was fully booked we found out when we booked over the phone, we found out on site that we could possibly eat in the bar, a-bit if miss communication....they have overflow tables I'm sure for hotel guest.
The spa is timed so not over crowded which makes it a nice environment, plus side you can order drinks while in there, the pool/steam room/sauna were great but jacuzzi was broken.
Your Rooms are massive, this hotel is set up for business men/women rather than holiday. This is great as even the standard double was massive.
The bar was really priced staff were Excellent and there glasses were so clean.
Breakfast was nice, £20 each worth it, well hard to say, 1st day we were early and can't fault it, 2nd day much later and you waited a little longer.
Other point is having a discussion about when it says toasted....and you get a warm stale muffin on your eggs Benedict....they to justify buy saying others moan it's to hard....well that's there issue as toasted is toasted!!! If you put toasted I expect it to be toasted and you can't have warm soggy muffin with eggs Benedict.
The evening meal we had there the next night was good, a few issues but mainly what we expected rather against what we got.
The rooms were clean, nice size tv with a lot of channels but the TV isn't smart.
The room is dated but it's clean and the furniture is solid wood which is why it's lasted, my favourite is the doors DON'T slam shut, they are also very well insulated from noise or we had really good Neighbours, another plus for us was you can flush the loo and not hear it at all. The description and pics are a true representation of the rooms in this place.
Car park is massive but was very busy and as we found the place is also used for meeting and at the time midwifery??? So was quiet odd with these random people roaming the corridors.
If your staying for work this is a great place, spa weekends again a nice stay once your in your room/spa or bar etc.

Absolutely amazing weekend. Friendly staff always make you feel welcome and nothing is too much trouble. Already booked for another stay 😃

I don't usually need a hotel so close to home but due to work commitments it was easier than coming home! I was very pleasantly surprised! If I was working away from home it would be the one I chose!

The staff were very helpful and friendly. The rooms were clean and facilities were very good . The food was delicious. And the spa was was well kept and had good relaxing areas.

Fantastic time throughout our stay. We regularly do spa breaks and all agreed this was the best. We WILL be returning
The staff are all outstanding, service exceptional but a special mention to JOHN who served us breakfast both mornings

Really great place to have a quiet relaxing time with a friend. Only used the bar/food facilities for lunch.

Food is always good, nice setting and attentive staff.

Lovely relaxing stay. Lovely refurbished hotel.

Amazing start to finish, no complaints