Kettering Park Hotel
Latest Reviews
Have just enjoyed an evening having drinks in the bar with friends. We were served by Jake, who had wonderful manner and was exceptionally friendly and attentive. Would definately recommend.
Source: google.com
Had our golden wedding anniversary there today, lunch and service were excellent. Staff serving us were so lovely.
Source: google.com
Always deliver great service. The hotel is kept in great condition and the food is fantastic too!
Source: google.com
The staff we encountered at the hotel were friendly, yet we reckoned there might be some room to be improved in the communication part.
For instance, I emailed the hotel 4 days before our stay and asked to book our breakfasts and dinner , which I got a confirmation email on the same day, in which also agreed that I could book the spa later. However, the next morning I received an email from another staff, asking what time I'd like to book for the spa, which I replied to as well. Nevertheless, the third day I received another email from the third staff, asking me what time I'd like to book for my breakfasts, dinner and the spa.
Another instance would be that we paid for a package on Spa Breaks website and were told at check-in that £30pp allowance towards dinner was included in our package, but when we were about to pay for the dinner, we had to inform the staff of it even though we made the reservation for dinner and the information should have been passed on.
For instance, I emailed the hotel 4 days before our stay and asked to book our breakfasts and dinner , which I got a confirmation email on the same day, in which also agreed that I could book the spa later. However, the next morning I received an email from another staff, asking what time I'd like to book for the spa, which I replied to as well. Nevertheless, the third day I received another email from the third staff, asking me what time I'd like to book for my breakfasts, dinner and the spa.
Another instance would be that we paid for a package on Spa Breaks website and were told at check-in that £30pp allowance towards dinner was included in our package, but when we were about to pay for the dinner, we had to inform the staff of it even though we made the reservation for dinner and the information should have been passed on.
Source: google.com
Great rooms & amazing spa facilities! Fantastic service received from staff. Cant wait to visit again
Source: google.com
Absolutely superb . Excellent room s, very, very comfortable and a wonderful spa . Great food , excellent staff
Source: google.com
Enjoyed my birthday treat spa day with afternoon tea friendly staff. Hotel beautiful but don't leave drinks at pool side as saw several flys drinking from hot choclates that were then being drunk after.
Source: google.com
Lovely place, very comfortable and well equipped. Don't eat the evening meal if you're a vegetarian.
Source: google.com
Great value for money. Start helpful, food amazing
Source: google.com
A wonderful spar experience today. All staff really friendly and helpful, as were the other spa regulars & guests. Amazing massage from Esme too. Thank you.
Source: google.com
Great Spa but disappointing restaurant. I would rate the Spa as potentially 5* but let down by restaurant with poor service, bad food and 2 tier treatment of diners.
Source: google.com
Nice rooms and a nice breakfast.i wasn't impressed with a service charge added to my drinks bill. I could understand if I hadn't ordered at the bar and carried them away myself.
Source: google.com
Loverly place to stay. All staff very friendly. Amazing food and loverly pool. Highly recommend
Source: google.com
Great service, wonderful hotel, good value for money.
Source: google.com
Lovely hotel. Stayed for 2 nights with the family. All staff were very polite and courteous. Nice room and facilities. Good pool, jacuzzi and steam rooms. Worth a visit.
Source: google.com
It's lovely to sit down to write something positive, so here goes... We had a wonderful stay at KPH&Spa. All the staff were helpful, pleasant and sometimes just downright wonderful. The rooms (both, more later) were clean and comfortable. The manager went out of her way to help us solve a doggie issue by finding us a doggie room for our second room. Our dog LOVED staying at the hotel, the room, the dog bed, the doggie towel, welcome note, doggie bags and especially the specially baked biscuit (more of those please), were all amazing surprises. A thank you to the man who stopped hoovering as we passed by on our way back from a 3am doggie outing, and then went out of his way to say hello. Another thank you to the bar staff who kindly helped us heat the doggie pad. The spa was relaxing (what more do you need), the hot tub - fabulous, the pool very nice, the sauna and steam room smelt wonderful. Yes, no doubt about it, we will return soon.
PS: I can't resist some suggestions though - a) online booking forms for the Spa please. b) a few less emails, but please do reply to any sent, and no phone calls ;). Thank you and see you soon.
PS: I can't resist some suggestions though - a) online booking forms for the Spa please. b) a few less emails, but please do reply to any sent, and no phone calls ;). Thank you and see you soon.
Source: google.com
Overall good acceptable service but email confirmation was not received till days after booking was made and breakfast service was poor due to delay and missing breakfast items.
Source: google.com
Lovely hotel, great facilities, rooms and restaurant. The staff were all exceptionally friendly. Will definitely go back again.
Source: google.com
Lovely food, good service and nice surroundings.
Source: google.com
First class, spa, food treatments and service
Source: google.com
A very relaxing over night stay in a very nice Hotel, where the staff in all area's were very helpful, polite and very smart.
The food was very good and the Spa very clean and tidy with a very relaxed atmosphere, which you could continue outside in the garden using the loungers provided and drinks brought to your side. Thank you and we would go back.
The food was very good and the Spa very clean and tidy with a very relaxed atmosphere, which you could continue outside in the garden using the loungers provided and drinks brought to your side. Thank you and we would go back.
Source: google.com
Had a hen weekend booked, the hotel is lovely, and Saturday we had a great meal. An incident on Sunday morning, involving a complementary drink after spa treatment with a rude member of staff left us feeling very awkward. And a phone call from reception to tell us we needed to checkout now, when we had paid for late check out on our booking confirmation. Both left us feeling a bit unwelcome on Sunday, we only stayed for 1 night.
Source: google.com
We were at a wedding
Everything went very well
Food was excellent
Everything went very well
Food was excellent
Source: google.com
Absolutely fantastic wedding setting in the garden, also afternoon tea was superb.
Source: google.com
Highly recommend. Friendly staff. Clean. Nice food. Air conditioned rooms. Brilliant service and I can't forget everything Spa 🙂 Had the best weekend ever with a group of friends (19 in total). Will definitely be back!
Source: google.com
