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Beautiful gardens but not easy to get service as staff seem limited or absent from the bar/ terrace for long periods. When they do service is good. The terrace is …
I had a very pleasant stay at the hotel. Everything was clean, comfortable, and well maintained. A special thanks to Shabnam from housekeeping for her excellent work, kindness, and attention …
Afternoon tea for 3 - was a birthday treat and it was lovely. The waiting staff were brilliant! The room we were in was very warm and it did get …
ABSOLUTELY PERFECT in every way. We were having a weekend in Guernsey, booked this place for one reason only ... they advertised as being 'Dog Friendly'. An understatement! They treated …
This place is pure class. Barmen are superb and do some great cocktails. The atmosphere inside, on the balcony, at the bar or outside on the terrace are all great. …
i’m a member here and the gym is great - well equipped and staff always greet you when you walk in, they are also very helpful.
I greatly appreciated Zoe Cousens’ expertise and creativity in transforming a part of my garden that had been badly affected by Storm Goretti. From the outset, Zoe demonstrated not only …
We had a fantastic week at this hotel and treated ourselves to the Alderney Suite. Staff were fantastic. Special thanks to Navjot who serviced our room; Abi and Pamela serving …
Great hotel, rooms comfortable and quiet great nights sleep. Bar is relaxing. Spa facilities are fantastic. Rooms with garden view are nice, maybe ask for a bigger balcony in summer …
We've been lucky enough to travel to some wonderful places in the world, but very rarely have we stayed in a hotel with so many wonderful staff members. Our first …
Enjoyed my stay here in March. Friendly staff, excellent food,clean rooms
The staff really make this 5* hotel exceptional!
We stayed 5 nights for a birthday weekend, with lots of friends joining us for part of the stay. The staff make the place, very friendly and a very special …
Brilliant! Helpful. Nothing too much trouble
Lovely and helpful lady who knows her stuff. Highly recommend!
Black Pineapple Travel have been helping and arranging my travel since their inception and they are excellent to deal with in every aspect of what need. Vanessa is always super …
Black Pineapple were recommended to us as we were going to travel for two months and booking this ourselves would have been difficult. During our trip, we needed to rearrange …
I initially went to Amy as I know she’s an expert in Dubai and she had insights on which hotels would be best for families and advised which flights would …
Excellent service and communication with Michelle from payroll who helped setup secondary pension, made life so much easier and stress free. 5 star service
Love the new Doctors surgery in the Grange Plenty parking ,good positioned Disabled bays Lovely reception staff Different colour codes for waiting rooms Lift or stairs Lovely medical staff ,much …
A comfortable hotel in stunning grounds, but the best feature are the staff members who are super friendly at all times. Having been to this hotel several times, I can’t …
Some great staff that make you feel like royalty! Shout outs to Freya, Ben, Pamela, Patricia, Ralph and Brian. The only criticisms are the walls between rooms are quite thin, …
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