Old Government House Hotel & Spa
Latest Reviews
Really friendly staff, good service
Source: google.com
Beautiful hotel with old English island vibes. Extremely friendly staff, excellent breakfast and so kind to our 3 month old baby. Thank you very much to Kris & team!
Source: tripadvisor.co.uk
Premium room was not well positioned nor had enough space for a fridge to keep milk and make tea. Best bit- very comfy bed. Too colonial - conservatory side. However, very helpful staff. Friendly too. Especially Kris the duty manager & Stuart.
Source: tripadvisor.co.uk
Whilst the hotel is 5 star thanks to its excellent facilities; it is its staff that really make this hotel stand out from the crowd. We chose Guernsey as a holiday location as we’d got a dog and never having travelled with her before, wanted something easy. We all were made to feel welcome; we had a suite which was a real treat and dog bed and bowl were provided. When this hotel says ‘pets allowed’ what they mean is ‘pets are loved’ ! The dog was made to feel as welcome as we were. Food was delicious (particularly the lamb curry served up in The Curry Room which was outstanding). We will definitely be back!
Source: tripadvisor.co.uk
We held our wedding at the OGH and couldn’t fault our experience. Planning everything from abroad made it a little more difficult but the events manager, Mel, was exceptional—she made us feel completely at ease and in safe hands from the very start. In the lead-up to the big day, everything from the food tasting to the planning meetings with the team was smooth, professional, and accommodating.
On the day itself, the staff were fantastic—attentive, warm, and seamless in their service. So many of our guests commented on how great the team was. We opted for a three-course meal, which received rave reviews. Everything ran perfectly and exceeded our expectations. We would absolutely recommend the OGH to anyone looking for a beautiful, well-run wedding venue.
On the day itself, the staff were fantastic—attentive, warm, and seamless in their service. So many of our guests commented on how great the team was. We opted for a three-course meal, which received rave reviews. Everything ran perfectly and exceeded our expectations. We would absolutely recommend the OGH to anyone looking for a beautiful, well-run wedding venue.
Source: google.com
Staff is professional & super friendly
Source: google.com
Lovely beautiful old building. Went for drinks before dinner.
Be careful though - when ordering a Gordon’s gin and tonic they will charge you for a double Whedons!!! Couldn’t complain because I didn’t want to make a scene. Not impressed I must say!
Rest of the place stunning and as it should be!
Be careful though - when ordering a Gordon’s gin and tonic they will charge you for a double Whedons!!! Couldn’t complain because I didn’t want to make a scene. Not impressed I must say!
Rest of the place stunning and as it should be!
Source: google.com
We had an amazing time at the fantastic hotel. Our suite was very luxury and had everything we needed in
I cannot, in all honestly, pick out one member of staff who was outstanding because the whole of the staff team, without exception, from the cleaners to the managers were exceptional.
I cannot, in all honestly, pick out one member of staff who was outstanding because the whole of the staff team, without exception, from the cleaners to the managers were exceptional.
Source: tripadvisor.co.uk
The hotel is full of Old World charm, with beautifully decorated guest rooms and public areas.
Staff were particularly pleasant and helpful, and a special mention is due to Kris who went out of his way to make our stay memorable.
We have stayed in many hotels around the world but breakfasts at the OGH were among the best we have had anywhere.
We look forward to visiting again.
Staff were particularly pleasant and helpful, and a special mention is due to Kris who went out of his way to make our stay memorable.
We have stayed in many hotels around the world but breakfasts at the OGH were among the best we have had anywhere.
We look forward to visiting again.
Source: tripadvisor.co.uk
Wow what a lovely hotel! Spent 4 days there over our wedding anniversary and was treated to lovely treat when we returned to room along with card from staff and complimentary glass of champagne before our evening meal and then another treat from the staff in dining room .
Could not fault the food or the service from any of the staff all who were lovely from the cleaners to the management.
Alessandro in the brassiere was a joy and all the girls were lovely.special thanks to Pamile and the 2 other girls who helped me when I fell over ( and the 2 strapping great men who helped me up ).
We managed to park in disabled spot most days but when unavailable a guy from the hotel parked it for us and brought it to front of hotel when needed again.
Luggage was taken upstairs for us and brought down when we left.
I cannot say good enough things about this hotel and would recommend to anyone.
Could not fault the food or the service from any of the staff all who were lovely from the cleaners to the management.
Alessandro in the brassiere was a joy and all the girls were lovely.special thanks to Pamile and the 2 other girls who helped me when I fell over ( and the 2 strapping great men who helped me up ).
We managed to park in disabled spot most days but when unavailable a guy from the hotel parked it for us and brought it to front of hotel when needed again.
Luggage was taken upstairs for us and brought down when we left.
I cannot say good enough things about this hotel and would recommend to anyone.
Source: tripadvisor.co.uk
Lovely hotel
Great staff
Very clean
Exceptional breakfast
Beautiful main restaurant
Great valet parking
The only negative is this isn’t the best hotel for anyone with mobility problems
I have rheumatoid arthritis in my hands and ankle which made some of the amenities difficult for me. The lift is limited only going to some rooms
The swimming pool has no steps so need to use ladder to enter impossible for me.
Great staff
Very clean
Exceptional breakfast
Beautiful main restaurant
Great valet parking
The only negative is this isn’t the best hotel for anyone with mobility problems
I have rheumatoid arthritis in my hands and ankle which made some of the amenities difficult for me. The lift is limited only going to some rooms
The swimming pool has no steps so need to use ladder to enter impossible for me.
Source: tripadvisor.co.uk
We don’t usually leave reviews, but our 5day stay end of May 2025 at your OGH was exceptional to stay the least, all the staff that we encountered are kind, helpful and always attentive .We must also point out a certain member of staff in particular being Kris ( front duty manager) who was very helpful in relocating us to another room due to couple of issues with our 1st room, nothing was a problem, he’s certainly an asset to your hotel group .
The food from breakfast to dinners was also very good , room service was very attentive , all the staff are always greeting you with a smile .
Should we return to Guernsey , the OGH will certainly be our choice.
Regards
Mr & Mrs Duggan
The food from breakfast to dinners was also very good , room service was very attentive , all the staff are always greeting you with a smile .
Should we return to Guernsey , the OGH will certainly be our choice.
Regards
Mr & Mrs Duggan
Source: tripadvisor.co.uk
I highly recommend this hotel. Everything is of very high quality. The welcome is great thanks to the entire hotel team, especially Pamela and Kris. In addition, this hotel is conveniently located in Saint Peter port in Guernsey. We liked Guernsey a lot.
Source: tripadvisor.co.uk
We only spent one night at OGH which is a massive pity! Everything about the hotel was superb-the staff, the room, the restaurant were above amazing.
The bed was extremely comfortable, the room was a little dated but perfectly clean and relaxing.
We had dinner in the restaurant and both agreed it was the best meal we have eaten in a long time, and at a very reasonable price. The breakfast was also amazing.
Many thanks to everyone who made the stay so special
The bed was extremely comfortable, the room was a little dated but perfectly clean and relaxing.
We had dinner in the restaurant and both agreed it was the best meal we have eaten in a long time, and at a very reasonable price. The breakfast was also amazing.
Many thanks to everyone who made the stay so special
Source: tripadvisor.co.uk
Very nice hotel in the heart of Saint Peter.
Staff attentive and with little care while remaining discreet. An old-fashioned atmosphere worthy of a novel by Agatha Christie. Very nice experience out of time.
Special signing for manager Kris Raggoo very attentive and extremely pleasant.
We'll probably go back.
Staff attentive and with little care while remaining discreet. An old-fashioned atmosphere worthy of a novel by Agatha Christie. Very nice experience out of time.
Special signing for manager Kris Raggoo very attentive and extremely pleasant.
We'll probably go back.
Source: tripadvisor.co.uk
What a fantastic stay, Kriss could not have been any more amazing. We were treated like royalty from the moment we arrived. All the staff are incredible and very attentive to detail. Roberto, Pamela and the rest of the staff will make your stay as perfect as possible. The stark suite had amazing views of the port and was ideal for our stay. The small details like a snack in the evening at turn down, a sweetie corner (for those with a sweet tooth) and remembering what you like to drink etc just tops it off. The food is amazing. We thank you, and we hope to see you again next year ❤️❤️
Source: tripadvisor.co.uk
Remarkable establishment, well located, excellent food.
Very comfortable rooms.
The staff is very welcoming and available with special mention for Kris, responsible for reception, very efficient, speaking French, very available to respond very quickly to our requests, always with a smile.
We express our sincere thanks to him.
Very comfortable rooms.
The staff is very welcoming and available with special mention for Kris, responsible for reception, very efficient, speaking French, very available to respond very quickly to our requests, always with a smile.
We express our sincere thanks to him.
Source: tripadvisor.co.uk
A particularly neat and warm welcome, with a constant concern to bring the best service to the customer, all with a smile, discretion and very great availability. Very pleasant atmosphere, in impeccable and luxurious English decoration, with very comfortable rooms. Very close to the port and tourist areas. Great place to stay in Guernsey. We highly recommend it!
Source: tripadvisor.co.uk
We enjoyed another four night stay at this wonderful hotel. The hotel is ideally situated for St Peter Port, with its own outdoor pool area. A special mention has to be made of Pamela, Tendayi and Shamanee, who made the most wonderful cappuccino. Kris on reception was excellent and how he remembered my name is a complete mystery. It just shows how professional he was.
Our room was overlooking the pool area and was very pleasant but on the small side. Everything we had used was replaced daily, which was good. I asked for fresh milk as I don’t enjoy the milk in cartons.
Breakfast is always a highlight of the day and the choice was always amazing. The selection of fresh fruit was amazing.
Would recommend without hesitation.
Our room was overlooking the pool area and was very pleasant but on the small side. Everything we had used was replaced daily, which was good. I asked for fresh milk as I don’t enjoy the milk in cartons.
Breakfast is always a highlight of the day and the choice was always amazing. The selection of fresh fruit was amazing.
Would recommend without hesitation.
Source: tripadvisor.co.uk
Exceptional service
Source: google.com
Our third visit and each time the hotel has been superb. Facilities are perfect, rooms incredibly comfortable, bar and restaurant relaxing and serving fine food be it the bar menu or restaurant. BUT the overall winner is the staff - they are all so attentive qand pleasant without being pompous, they make you feel so comfortable and relaxed. Nothing is too much trouble. I am particularly impressed by the fact that any of the staff will undertake any tasks tomake the guests stay comfortable, if you would like something you can ask any of them.
Source: tripadvisor.co.uk
My Husband and I celebrated our Wedding Anniversary whilst staying at the OGH over Easter. This was our first stay, from the moment we arrived we were warmly welcomed and treated with the utmost care and attention. Throughout our stay the Hotel's staff were consistently attentive and ready to help with genuine kindness and thoughtfulness. The Hotel was beautiful and we took advantage of the spa facilities. We had amazing food and each area of the Hotel was meticulously maintained and we felt very comfortable here.
The combination of outstanding service, beautiful accommodation and amenities made it a memorable experience, the location was perfect right in the centre of town. I highly recommend this Hotel to anyone seeking a remarkable and relaxing getaway -where staff go above and beyond to ensure you have a wonderful experience. There's not many Hotels like this left - thank you for making our time here a fabulous experience
The combination of outstanding service, beautiful accommodation and amenities made it a memorable experience, the location was perfect right in the centre of town. I highly recommend this Hotel to anyone seeking a remarkable and relaxing getaway -where staff go above and beyond to ensure you have a wonderful experience. There's not many Hotels like this left - thank you for making our time here a fabulous experience
Source: tripadvisor.co.uk
We had a fabulous Spring break at the OGH. I would go as far as to say that this was probably one of our best hotel experiences ever. The staff couldn't have been more friendly and professional from the moment we arrived until our departure. The room was super with views of the harbour and sea beyond. The food was of a high standard and came as sensible portions, and we found the gym a useful facility. The biggest plus was the location of the hotel, just a short walk away from the shops and harbour. Thank you, OGH, for a fab few days!
Source: tripadvisor.co.uk
Quatre jours de rêve passés dans cet hôtel où chacun contribue à vous donner le meilleur de l’accueil. Chaque souhait est exaucé grâce à Krys qui sait se mettre en quatre pour vous.
Les lieux sont magnifiques et confortables.
Essayez le tea-time, une jolie parenthèse dans un décor feutré. Nous reviendrons assurément dans cet hôtel bienveillant pour poursuivre la visite de l’île.
Les lieux sont magnifiques et confortables.
Essayez le tea-time, une jolie parenthèse dans un décor feutré. Nous reviendrons assurément dans cet hôtel bienveillant pour poursuivre la visite de l’île.
Source: google.com
Under NEW management and great April 2025. Could not fault it, bars and restaurant good, clean accommodation. Above all ALL staff were very professional and genuinely friendly. I joked they put me on the top floor and I was a cardio patient. They offered to move us which I declined and the guy insisted on taking my luggage upstairs. Best place I’ve stayed at ever.
Source: google.com
