Old Government House Hotel & Spa
Latest Reviews
Myself and my sister visited the SPA as not long ago she celebrated her Birthday and I have not been feeling well. We decided to treat ourselves with Full Body Hot Stone Massage.
We had a wonderful experience that started from the moment we made the booking. We were greeted and looked after by the gentleman at reception ( apologies I didn’t get your name). Service was very efficient and professional. Very friendly and helpful with an eye for detail.
And big thank you to both ladies ( massage therapists). You left us feeling renewed.
Thank you for all you effort and we definitely will be visiting the SPA again very soon.
We had a wonderful experience that started from the moment we made the booking. We were greeted and looked after by the gentleman at reception ( apologies I didn’t get your name). Service was very efficient and professional. Very friendly and helpful with an eye for detail.
And big thank you to both ladies ( massage therapists). You left us feeling renewed.
Thank you for all you effort and we definitely will be visiting the SPA again very soon.
Source: tripadvisor.co.uk
This hotel is possibly one of try e best hotels we have ever stayed in. From start to finish the staff go the extra mile to ensure the perfect stay. The reception we received was exemplary. The rooms are top notch. The food is fantastic especially the afternoon tea and the curry room.
Source: tripadvisor.co.uk
Our 4 day break at the OGH was perfect - the staff were welcoming, friendly and helpful. Breakfast each morning was the highlight, so many choices and beautifully presented. We had dinner in the restaurant one evening and the meal was superb and unhurried; my son was presented with a special dessert as they found out it was his birthday - a lovely touch and much appreciated. We also had afternoon tea which was delicious. The gym and spa facilities are very good, my son used the gym a couple of times and we used the jacuzzi, steam room and sauna and were lucky enough to have it to ourselves. The rooms are very comfortable with complimentary water every day and a choice of pillows to suit everyone.
We had a lovely family break and would definitely recommend this hotel for anyone looking for something a bit special.
We had a lovely family break and would definitely recommend this hotel for anyone looking for something a bit special.
Source: tripadvisor.co.uk
Our stay at the ogh was excellent! Our room was great with fantastic views over the harbour.
We found a bottle of bubbly and a cake in the room to mark our celebration! The food was wonderful, endless choices at breakfast! The atmosphere in the hotel was calm and peaceful. Special thanks to all the staff who were very friendly and pleasant. A big shout out to kris who went out of his way to make our stay especially enjoyable.
We found a bottle of bubbly and a cake in the room to mark our celebration! The food was wonderful, endless choices at breakfast! The atmosphere in the hotel was calm and peaceful. Special thanks to all the staff who were very friendly and pleasant. A big shout out to kris who went out of his way to make our stay especially enjoyable.
Source: tripadvisor.co.uk
This is a fine hotel in the classical sense. The decor is traditional and comfortable with a layout that has evolved not planned. We only ate dinner in the restaurant once during our stay, the food was beautifully prepared and presented. The cold duck parfait starter was disappointing but the main courses excellent. Sadly the restaurant was empty so lacked atmosphere but it was February and we were staying on a special offer deal. The bedroom was a queen room cozily furnished with a super king bed and walk-in rain shower in the en-suite that was easy to operate and worked perfectly. No sea view, but we did not expect one at the price paid. The breakfasts are very good with a buffet and menu choice, the coffee is ‘hotel coffee’. All the staff in reception, bar, restaurant and chamber are lovely and professional in what they do. Definitely stay again when we can get back to this super island.
Source: tripadvisor.co.uk
First time in Guernsey. Like time travelling to a world where there was no litter no graffiti no potholes no grumpy people, and hotels like the OGH existed.
What a beautiful hotel. The interior suitably old-fashioned, but stylish and lovingly maintained. Cosy lounge, with a fire.
Our room was comfortable, huge bed. A thoughtful touch is that the television sound cannot be turned up too high, so no noise from next door.
Some rooms have a bath.
Room 220 is particularly good if you want to be away from occasional street noise, and has a view of the harbour, but no bath.
The staff... what can one say. What a nice bunch of friendly, highly professional people, not least the GM who is very visible and doesn't need a GM badge to keep things ticking along.
The breakfast buffet is both decorative and dangerous. Take an elastic belt! Dinner, we ate in every evening and were never disappointed, both in the bistro and the curry room where this curry newbie enjoyed a mild but very tasty meal.
Unlike some restaurants where the emphasis is on presentation, here one has both the presentation and the quantity. Take an elastic belt! Oh, I already said that.
It was our 50th wedding anniversary. We were made to feel quite special, culminating in a surprise celebration cake one evening.
All in all, hard to imagine a better holiday or a better place to stay.
What a beautiful hotel. The interior suitably old-fashioned, but stylish and lovingly maintained. Cosy lounge, with a fire.
Our room was comfortable, huge bed. A thoughtful touch is that the television sound cannot be turned up too high, so no noise from next door.
Some rooms have a bath.
Room 220 is particularly good if you want to be away from occasional street noise, and has a view of the harbour, but no bath.
The staff... what can one say. What a nice bunch of friendly, highly professional people, not least the GM who is very visible and doesn't need a GM badge to keep things ticking along.
The breakfast buffet is both decorative and dangerous. Take an elastic belt! Dinner, we ate in every evening and were never disappointed, both in the bistro and the curry room where this curry newbie enjoyed a mild but very tasty meal.
Unlike some restaurants where the emphasis is on presentation, here one has both the presentation and the quantity. Take an elastic belt! Oh, I already said that.
It was our 50th wedding anniversary. We were made to feel quite special, culminating in a surprise celebration cake one evening.
All in all, hard to imagine a better holiday or a better place to stay.
Source: tripadvisor.co.uk
A truly classic hotel old fashioned superb service where the staff were amazing 👏
Source: google.com
The staff went the extra mile with a glass of fizz on check-in. Then we were upgraded to a sea view room and when we had an additional request nothing was too much trouble. Lovely cocktails in the bar and the breakfast was fab too. Friendly service by ever member of their team.
Source: tripadvisor.co.uk
I liked that on the video welcome it said; "come as a guest, leave as a friend, return as family." But actually I was greeted as family and nothing was too much for anyone in the hotel. Shout-outs to Kris, Roberto, Thanusha, Siya, Devon, Jose, Mario, Christina and Fatima.... and heck, I may be biased but Abigail is also great!
I liked my room, as with Guernsey in general you do feel that you are going back in time but the bed was very comfortable and if something wasn't in the room, you could always ask for it. All the food was delicious and everywhere was warm and cosy. I thoroughly enjoyed my stay and can heartily recommend the hotel.
I liked my room, as with Guernsey in general you do feel that you are going back in time but the bed was very comfortable and if something wasn't in the room, you could always ask for it. All the food was delicious and everywhere was warm and cosy. I thoroughly enjoyed my stay and can heartily recommend the hotel.
Source: tripadvisor.co.uk
It is such a beautiful hotel. The breakfast room is all green, the rooms are lovely and comfortable, the view is gorgeous, great location, service is good. I couldn't fault anything here. The cushions have little dogs embroidered..it is just too charming!
Source: tripadvisor.co.uk
A superb hotel rooms where clean and very comfortable the staff were amazing we were met with a glass of prosecco while they parked our car the concierge was just the nicest and all the staff were just outstanding they even went to the trouble of leaving us a little birthday treat in our room .facilities were outstanding 👏 and the food really was some the best I've ever eaten .I cannot wait to return there I will book for our honeymoon 😍
Source: tripadvisor.co.uk
The staff at the hotel are exceptional everyone was polite and helpful.
We experienced one problem with the room that was dealt with very quickly.
The whole experience was very very good
Special mention to Kris he was exceptional with his knowledge and help.
If visiting Guernsey this is where to stay.
We experienced one problem with the room that was dealt with very quickly.
The whole experience was very very good
Special mention to Kris he was exceptional with his knowledge and help.
If visiting Guernsey this is where to stay.
Source: tripadvisor.co.uk
We had booked to stay for 4 nights at the Duke of Normandy, where we were attending a New Years Eve event. We were contacted a few days before, explaining they would be closing the day after the event, so they had upgraded us to their sister hotel the OGH.
They had arranged everything for us. We had a beautiful room with a balcony as we had 2 small dogs. They were provided with beds and bowls and were treated like VIPs.
On the evening of the event at the D of N, we were transported to and from the event by the OGH. The D of N had also prepared a suite where our dogs could stay during the evening so we could check on them.
All staff at both hotels were amazing. The rooms were beautiful and attention was paid to the smallest of details. I could not recommend them more.
We look forward to returning in the summer for a dip in the pool.
They had arranged everything for us. We had a beautiful room with a balcony as we had 2 small dogs. They were provided with beds and bowls and were treated like VIPs.
On the evening of the event at the D of N, we were transported to and from the event by the OGH. The D of N had also prepared a suite where our dogs could stay during the evening so we could check on them.
All staff at both hotels were amazing. The rooms were beautiful and attention was paid to the smallest of details. I could not recommend them more.
We look forward to returning in the summer for a dip in the pool.
Source: tripadvisor.co.uk
Wonderful four nights at the Old Government Hotel. Exceptional service throughout, the staff couldn't do enough for you. Special mention to Kris and Roberto. Breakfast was lovely with an extensive menu. Our king size room was really comfortable. We will be back.
Source: tripadvisor.co.uk
My husband, our dog and I decided to spend Christmas away this year.
We have been to Guernsey before and always loved it. We had not stayed at The Old Government House before, however.
It was an excellent choice. We could not have been made to feel more welcome. The staff go out of their way to make their guests feel special. The hotel was beautifully decorated for the season, and we had the best curry ever in the Governors Room
We very much look forward to returning.
We have been to Guernsey before and always loved it. We had not stayed at The Old Government House before, however.
It was an excellent choice. We could not have been made to feel more welcome. The staff go out of their way to make their guests feel special. The hotel was beautifully decorated for the season, and we had the best curry ever in the Governors Room
We very much look forward to returning.
Source: tripadvisor.co.uk
Such a lovely hotel with very pleasant staff. On arrival at the hotel we were made to feel so welcome, with a welcome drink. The rooms were of a good size and comfortable. Prior to our stay we completed a pre arrival form and all requests were met. We had to extend our visit due to storm Bert, this was arranged with little effort by reception. Hope to be able to visit again in the near future.
Source: tripadvisor.co.uk
I stayed at the hotel on a recent business trip. What a beautiful hotel, well situated with friendly and helpful staff who do their utmost to make your stay memorable. Just to mention Owethu at the reception desk was an absolute delight upon arrival.
She was friendly, engaging, very helpful and efficient. The first impression of her was her genuine, larger than life smile which was absolutely priceless. I will definitely be back!
She was friendly, engaging, very helpful and efficient. The first impression of her was her genuine, larger than life smile which was absolutely priceless. I will definitely be back!
Source: tripadvisor.co.uk
I wanted to take the time to confirm that our recent stay at OGH, certainly exceeded our expectations. We were originally booked to stay at the Duke of Richmond and were advised, that we had been moved to OGH as they were undertaking reburbishments. We stayed at OGH for our wedding anniversary a couple of years ago and that stay was great.
This time we travelled with my daughter and her boyfriend and it was his first visit to Guernsey. From us entering and being offered a glass of fizz, the service has been exemplary. Particularly Stuart, always with a bit of information on where to visit. We were lucky enough to be upgraded to sea view King rooms. As part of the package we undertook a cocktail masterclass. We were taught by David, his wife (apologies but I did not get her name) and Jeffrey. This class was amazing and I would certainly consider booking a follow up as they advised, not something I would have originally thought of. We will be using the skills and information we learned at home. The samples were plentiful, with canapés also. The choice of breakfast is lovely and all of our meals used top notch produce. I used the gym briefly and can confirm there being a lot of choice in equipment. I also had a treatment in the spa, which again is a lovely setting. The location of the hotel is so convenient, being only just off the main shopping area, however it is uphill coming back, but then that is Guernsey.
I did not take the names of all the staff, but everyone from the person servicing our room, reception, concierge and restaurant staff, were fantastic and made us all feel very special.
I had already been recommending OGH to friends and colleagues, but now even more so.
This time we travelled with my daughter and her boyfriend and it was his first visit to Guernsey. From us entering and being offered a glass of fizz, the service has been exemplary. Particularly Stuart, always with a bit of information on where to visit. We were lucky enough to be upgraded to sea view King rooms. As part of the package we undertook a cocktail masterclass. We were taught by David, his wife (apologies but I did not get her name) and Jeffrey. This class was amazing and I would certainly consider booking a follow up as they advised, not something I would have originally thought of. We will be using the skills and information we learned at home. The samples were plentiful, with canapés also. The choice of breakfast is lovely and all of our meals used top notch produce. I used the gym briefly and can confirm there being a lot of choice in equipment. I also had a treatment in the spa, which again is a lovely setting. The location of the hotel is so convenient, being only just off the main shopping area, however it is uphill coming back, but then that is Guernsey.
I did not take the names of all the staff, but everyone from the person servicing our room, reception, concierge and restaurant staff, were fantastic and made us all feel very special.
I had already been recommending OGH to friends and colleagues, but now even more so.
Source: tripadvisor.co.uk
A truly excellent 5 star hotel with superb staff . We had an upgrade to a King Room as we went out of the main season . The bed had an excellent mattress and the temperature of the room was just right for us ( 18 C ). We stayed for a week and had dinner every night except one . The cooked food was of a uniformly very high standard and was reasonably priced for the quality . The hotel is also very convenient for the shopping centre and buses.
Source: tripadvisor.co.uk
A cocktail masterclass in the Crown bar was a part of the deal when staying at the sister hotel and we were not disappointed. Over the course of two hours plus Jeffery took us from the basics of making a Daiquiri through to more advanced cocktails, techniques and shortcuts. Jeffery was extremely flexible adapting to the preferences of the class and kept up a regular supply of samples which were supported by some excellent canapés. The session was hugely enjoyable, educational and a great way to spend a wet and windy Sunday afternoon. I just hope I can remember it all.
Source: tripadvisor.co.uk
Attended a cocktail masterclass while on holiday at sister hotel. The session was brilliant. The 3 bar staff were all so lovely-friendly, excellent teachers and made it a great evening. Took us from complete amateurs to having some skill!
Source: tripadvisor.co.uk
Great hotel great staff very friendly
Source: google.com
We had dinner at the curry room. Coming from South Africa we were expecting it to be good.....but oh my word! It was heavenly! Our waitress was lovely and so helpful! Thank you to Shaminee and Krysta wo also helped make an effort to make sure me and mom would love it!
I will be back at least once a week for a curry now!
I will be back at least once a week for a curry now!
Source: google.com
We had a wonderful stay at the OGH. The staff here were all incredible and absolutely nothing was too much trouble. The staff are a massive credit to this beautiful hotel and we would definitely stay here again should we ever return to Guernsey.
Source: tripadvisor.co.uk
This rare hotel is full of old world charm and with incredibly special personal service with a lovely dining experience. The staff were incredibly kind to my elderly parents and went out of their way to discretely care for their particular needs
Source: tripadvisor.co.uk
