Old Government House Hotel & Spa
Latest Reviews
I liked that on the video welcome it said; "come as a guest, leave as a friend, return as family." But actually I was greeted as family and nothing was too much for anyone in the hotel. Shout-outs to Kris, Roberto, Thanusha, Siya, Devon, Jose, Mario, Christina and Fatima.... and heck, I may be biased but Abigail is also great!
I liked my room, as with Guernsey in general you do feel that you are going back in time but the bed was very comfortable and if something wasn't in the room, you could always ask for it. All the food was delicious and everywhere was warm and cosy. I thoroughly enjoyed my stay and can heartily recommend the hotel.
I liked my room, as with Guernsey in general you do feel that you are going back in time but the bed was very comfortable and if something wasn't in the room, you could always ask for it. All the food was delicious and everywhere was warm and cosy. I thoroughly enjoyed my stay and can heartily recommend the hotel.
Source: tripadvisor.co.uk
It is such a beautiful hotel. The breakfast room is all green, the rooms are lovely and comfortable, the view is gorgeous, great location, service is good. I couldn't fault anything here. The cushions have little dogs embroidered..it is just too charming!
Source: tripadvisor.co.uk
A superb hotel rooms where clean and very comfortable the staff were amazing we were met with a glass of prosecco while they parked our car the concierge was just the nicest and all the staff were just outstanding they even went to the trouble of leaving us a little birthday treat in our room .facilities were outstanding 👏 and the food really was some the best I've ever eaten .I cannot wait to return there I will book for our honeymoon 😍
Source: tripadvisor.co.uk
The staff at the hotel are exceptional everyone was polite and helpful.
We experienced one problem with the room that was dealt with very quickly.
The whole experience was very very good
Special mention to Kris he was exceptional with his knowledge and help.
If visiting Guernsey this is where to stay.
We experienced one problem with the room that was dealt with very quickly.
The whole experience was very very good
Special mention to Kris he was exceptional with his knowledge and help.
If visiting Guernsey this is where to stay.
Source: tripadvisor.co.uk
We had booked to stay for 4 nights at the Duke of Normandy, where we were attending a New Years Eve event. We were contacted a few days before, explaining they would be closing the day after the event, so they had upgraded us to their sister hotel the OGH.
They had arranged everything for us. We had a beautiful room with a balcony as we had 2 small dogs. They were provided with beds and bowls and were treated like VIPs.
On the evening of the event at the D of N, we were transported to and from the event by the OGH. The D of N had also prepared a suite where our dogs could stay during the evening so we could check on them.
All staff at both hotels were amazing. The rooms were beautiful and attention was paid to the smallest of details. I could not recommend them more.
We look forward to returning in the summer for a dip in the pool.
They had arranged everything for us. We had a beautiful room with a balcony as we had 2 small dogs. They were provided with beds and bowls and were treated like VIPs.
On the evening of the event at the D of N, we were transported to and from the event by the OGH. The D of N had also prepared a suite where our dogs could stay during the evening so we could check on them.
All staff at both hotels were amazing. The rooms were beautiful and attention was paid to the smallest of details. I could not recommend them more.
We look forward to returning in the summer for a dip in the pool.
Source: tripadvisor.co.uk
Wonderful four nights at the Old Government Hotel. Exceptional service throughout, the staff couldn't do enough for you. Special mention to Kris and Roberto. Breakfast was lovely with an extensive menu. Our king size room was really comfortable. We will be back.
Source: tripadvisor.co.uk
My husband, our dog and I decided to spend Christmas away this year.
We have been to Guernsey before and always loved it. We had not stayed at The Old Government House before, however.
It was an excellent choice. We could not have been made to feel more welcome. The staff go out of their way to make their guests feel special. The hotel was beautifully decorated for the season, and we had the best curry ever in the Governors Room
We very much look forward to returning.
We have been to Guernsey before and always loved it. We had not stayed at The Old Government House before, however.
It was an excellent choice. We could not have been made to feel more welcome. The staff go out of their way to make their guests feel special. The hotel was beautifully decorated for the season, and we had the best curry ever in the Governors Room
We very much look forward to returning.
Source: tripadvisor.co.uk
Such a lovely hotel with very pleasant staff. On arrival at the hotel we were made to feel so welcome, with a welcome drink. The rooms were of a good size and comfortable. Prior to our stay we completed a pre arrival form and all requests were met. We had to extend our visit due to storm Bert, this was arranged with little effort by reception. Hope to be able to visit again in the near future.
Source: tripadvisor.co.uk
I stayed at the hotel on a recent business trip. What a beautiful hotel, well situated with friendly and helpful staff who do their utmost to make your stay memorable. Just to mention Owethu at the reception desk was an absolute delight upon arrival.
She was friendly, engaging, very helpful and efficient. The first impression of her was her genuine, larger than life smile which was absolutely priceless. I will definitely be back!
She was friendly, engaging, very helpful and efficient. The first impression of her was her genuine, larger than life smile which was absolutely priceless. I will definitely be back!
Source: tripadvisor.co.uk
I wanted to take the time to confirm that our recent stay at OGH, certainly exceeded our expectations. We were originally booked to stay at the Duke of Richmond and were advised, that we had been moved to OGH as they were undertaking reburbishments. We stayed at OGH for our wedding anniversary a couple of years ago and that stay was great.
This time we travelled with my daughter and her boyfriend and it was his first visit to Guernsey. From us entering and being offered a glass of fizz, the service has been exemplary. Particularly Stuart, always with a bit of information on where to visit. We were lucky enough to be upgraded to sea view King rooms. As part of the package we undertook a cocktail masterclass. We were taught by David, his wife (apologies but I did not get her name) and Jeffrey. This class was amazing and I would certainly consider booking a follow up as they advised, not something I would have originally thought of. We will be using the skills and information we learned at home. The samples were plentiful, with canapés also. The choice of breakfast is lovely and all of our meals used top notch produce. I used the gym briefly and can confirm there being a lot of choice in equipment. I also had a treatment in the spa, which again is a lovely setting. The location of the hotel is so convenient, being only just off the main shopping area, however it is uphill coming back, but then that is Guernsey.
I did not take the names of all the staff, but everyone from the person servicing our room, reception, concierge and restaurant staff, were fantastic and made us all feel very special.
I had already been recommending OGH to friends and colleagues, but now even more so.
This time we travelled with my daughter and her boyfriend and it was his first visit to Guernsey. From us entering and being offered a glass of fizz, the service has been exemplary. Particularly Stuart, always with a bit of information on where to visit. We were lucky enough to be upgraded to sea view King rooms. As part of the package we undertook a cocktail masterclass. We were taught by David, his wife (apologies but I did not get her name) and Jeffrey. This class was amazing and I would certainly consider booking a follow up as they advised, not something I would have originally thought of. We will be using the skills and information we learned at home. The samples were plentiful, with canapés also. The choice of breakfast is lovely and all of our meals used top notch produce. I used the gym briefly and can confirm there being a lot of choice in equipment. I also had a treatment in the spa, which again is a lovely setting. The location of the hotel is so convenient, being only just off the main shopping area, however it is uphill coming back, but then that is Guernsey.
I did not take the names of all the staff, but everyone from the person servicing our room, reception, concierge and restaurant staff, were fantastic and made us all feel very special.
I had already been recommending OGH to friends and colleagues, but now even more so.
Source: tripadvisor.co.uk
A truly excellent 5 star hotel with superb staff . We had an upgrade to a King Room as we went out of the main season . The bed had an excellent mattress and the temperature of the room was just right for us ( 18 C ). We stayed for a week and had dinner every night except one . The cooked food was of a uniformly very high standard and was reasonably priced for the quality . The hotel is also very convenient for the shopping centre and buses.
Source: tripadvisor.co.uk
A cocktail masterclass in the Crown bar was a part of the deal when staying at the sister hotel and we were not disappointed. Over the course of two hours plus Jeffery took us from the basics of making a Daiquiri through to more advanced cocktails, techniques and shortcuts. Jeffery was extremely flexible adapting to the preferences of the class and kept up a regular supply of samples which were supported by some excellent canapés. The session was hugely enjoyable, educational and a great way to spend a wet and windy Sunday afternoon. I just hope I can remember it all.
Source: tripadvisor.co.uk
Attended a cocktail masterclass while on holiday at sister hotel. The session was brilliant. The 3 bar staff were all so lovely-friendly, excellent teachers and made it a great evening. Took us from complete amateurs to having some skill!
Source: tripadvisor.co.uk
Great hotel great staff very friendly
Source: google.com
We had dinner at the curry room. Coming from South Africa we were expecting it to be good.....but oh my word! It was heavenly! Our waitress was lovely and so helpful! Thank you to Shaminee and Krysta wo also helped make an effort to make sure me and mom would love it!
I will be back at least once a week for a curry now!
I will be back at least once a week for a curry now!
Source: google.com
We had a wonderful stay at the OGH. The staff here were all incredible and absolutely nothing was too much trouble. The staff are a massive credit to this beautiful hotel and we would definitely stay here again should we ever return to Guernsey.
Source: tripadvisor.co.uk
This rare hotel is full of old world charm and with incredibly special personal service with a lovely dining experience. The staff were incredibly kind to my elderly parents and went out of their way to discretely care for their particular needs
Source: tripadvisor.co.uk
Really enjoyed our stay at this beautiful hotel. Really lovely big rooms. Comfortable lounge and bar area. Very pretty restaurant with an excellent breakfast. Nice heated pool for a dip, even in inclement weather. Although the hotel is atop a hill, the 71 bus service drops you just round the corner if you cannot face the walk up. Very near to shops and the harbour. The 71 bus is also handy coming from the airport. The service at the hotel from the lovely staff was excellent. Lots of nice little touches and cannot wait to stay again.
Source: tripadvisor.co.uk
An outstanding hotel stay. The staff were incredibly helpful, the service was the best we’ve ever experienced anywhere! Our Queen double room was very comfortable, everything you’d expect at a high quality hotel. The food in the restaurant was outstanding, favourites were the hot and cold seafood platter and fillet steak, which was cooked to perfection. We also had afternoon tea which we thoroughly enjoyed. The wine list is extensive but it is expensive.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
Source: google.com
We have just returned from a 4 night stay at The Old Government House Hotel, celebrating our recent 80th birthdays. We have nothing but praise and appreciation for the fantastic staff throughout the hotel, all of whom were totally focused on providing excellent service. We would particularly like to mention Kriss (Reception Manager), Roberto (Concierge), Alessandro, Pamela and Tenjye (Restaurant) and Sukiyaki (Housekeeping) all of whom went 'above and beyond' to make our stay comfortable and enjoyable.
The delightful chocolate birthday cake, left in our room on our first day, was a lovely surprise, and very much appreciated. We ate two evening meals and an Afternoon Tea at the hotel, all of which were delicious and very well presented and served. The breakfast menu was exceptional, and the Continental Selection extensive.
The hotel decor, furniture and furnishings were attractive and absolutely in character with the building, and the bed was very comfortable. It must be a constant challenge to maintain such a beautiful old building and we feel this was generally in very good order.
Our stay at the OGH was wonderful and has provided us with many happy memories. We hope to be able to return to this lovely hotel and beautiful Island one day.
The delightful chocolate birthday cake, left in our room on our first day, was a lovely surprise, and very much appreciated. We ate two evening meals and an Afternoon Tea at the hotel, all of which were delicious and very well presented and served. The breakfast menu was exceptional, and the Continental Selection extensive.
The hotel decor, furniture and furnishings were attractive and absolutely in character with the building, and the bed was very comfortable. It must be a constant challenge to maintain such a beautiful old building and we feel this was generally in very good order.
Our stay at the OGH was wonderful and has provided us with many happy memories. We hope to be able to return to this lovely hotel and beautiful Island one day.
Source: tripadvisor.co.uk
Beautiful hotel in a convenient location in St Peter Port. We went to celebrate my wife's 70th birthday and we had the most wonderful time, The staff were so welcoming, helpful and professional. The food was excellent. We would love to return.
Source: tripadvisor.co.uk
Our 6 day stay at the OGH was arranged via channelescapes, to celebrate our 'ruby' wedding anniversary. To begin with we so impressed with the initial welcome by the front of house staff. Our room was very adequate for us and all the facilities were much appreciated. Everyone of the staff were very attentive and always customer focused. We really enjoyed the sumptuous breakfasts on offer which set us up for the day! We had 3 evening meals at the hotel [the other 2 we were out on trips] which were all excellent and well prepared. On the actual anniversary day, after the meal, we were treated to a celebration cake which was a great surprise [I expect our cards on the dressing table gave it away!]. Amazingly, another couple on the next table to us were also celebrating their 'ruby' and were presented with a similar cake too. Overall, we were treated so very well, it felt like we were part of a family, only better!!
Source: tripadvisor.co.uk
We found this a very classy and yet informal and modern facilities hotel. The location is good, just a short walk from the main shopping and sea front and with great views. The Brasserie restaurant was excellent (we ate breakfast, one dinner and one afternoon tea there and all were great.
What really made this superb though is the staff. All were very friendly, helpful and effective and there were always plenty of staff on hand for us even when they were also hosting formal event dinners.
And a big thanks for how well they coped with out arrival being delayed by 24 hours by weather
What really made this superb though is the staff. All were very friendly, helpful and effective and there were always plenty of staff on hand for us even when they were also hosting formal event dinners.
And a big thanks for how well they coped with out arrival being delayed by 24 hours by weather
Source: tripadvisor.co.uk
We have stayed in OGH couple of times over 10 years ago but the rooms were not convenient, too many steps and some distance. Being a little older I asked the hotel for a more convenient room with the same facilities in advance. They responded immediately confirming they have taken my request in hand. On our arrival we were very pleased to be taken to 138 as it was much more convenient, a bright room with excellent sea views and a welcoming card and anniversary treats.
The curtains could to with rope ties as opposed chairs the hold them back. Facilities in the room were excellent and my wife really enjoyed the bath, the right size etc, but for me the shower is too small. I think it is possible to make it a little bigger from the space in the bathroom. Nevertheless all the other facilities of the shower were good.
We were impressed with all the staff, particularly the multicultural aspect. It was refreshing to see the staff from so many countries abroad enjoying their work in Guernsey.
Breakfast excellent choice, and restaurant/bar good too.
A small point when checking out there was a £10 daily service for tips, for other staff etc, but we were told they could remove if we want. Personally that helped me a I wanted to leave something extra but perhaps this should have been mentioned beforehand.
The curtains could to with rope ties as opposed chairs the hold them back. Facilities in the room were excellent and my wife really enjoyed the bath, the right size etc, but for me the shower is too small. I think it is possible to make it a little bigger from the space in the bathroom. Nevertheless all the other facilities of the shower were good.
We were impressed with all the staff, particularly the multicultural aspect. It was refreshing to see the staff from so many countries abroad enjoying their work in Guernsey.
Breakfast excellent choice, and restaurant/bar good too.
A small point when checking out there was a £10 daily service for tips, for other staff etc, but we were told they could remove if we want. Personally that helped me a I wanted to leave something extra but perhaps this should have been mentioned beforehand.
Source: tripadvisor.co.uk
The staff were outstanding throughout our four day stay. Although not to my taste, the decor was cohesive and appropriate throughout. Breakfast was brilliant with a range of menu items including healthy options ( the Greek yoghurt and berries were fantastic). Our room was small with too much furniture in my opinion. A couple of drawers couldn’t open because the chairs were in the way. The bed was very comfortable and I slept well. Sometimes I was woken by the noise of bottles being recycled, presumably into a lorry? The evening turn down service was welcome and the in-room tea and coffee facilities were good. The bathroom was clean and functional, if showing its age a bit. However, there wasn’t an obvious place for personal toiletries, so used the window sill by the bath. Generally the decor in the room was on the verge of becoming a bit tired, but nothing to complain about. The ornate headboard could have done with a deeper dust and the art work was horrible…again, personal taste! Overall, we had a lovely time. The staff made it for me; very hard working and professional. Thank you.
Source: tripadvisor.co.uk
