Old Government House Hotel & Spa
Latest Reviews
We had the pleasure of staying at OGH for three nights in late August. The total experience was wonderful, from the attentive staff, lovely room and delicious food. The attention to detail in all areas was most commendable. An exquisite boutique hotel. We shall return.
Source: tripadvisor.co.uk
A warm welcome from the staff who are all so courteous and obliging. The room was beautifully furnished and the small things make a difference such as plenty of large, soft towels in the bathroom and a teapot and cups and saucers on the tea tray in the room. A wonderfully relaxing stay.
Source: tripadvisor.co.uk
Hotel; cannot fault it-worth the money, lovely decor, clean and welcoming,fabric lined walls,nice heated swimming pool that was well attended to with fresh towels as needed,
Staff; could not do enough for you and were very friendly
Rooms:(220) beautiful room overlooking the harbour.with lovely bay windows for sitting in and looking out to see, biscuits tea etc were .replenished each day and a choice of sparkling and still water also Huge fluffy bath towels and great pillows,bed was very comfy.
Entertainment: the bar staff were great and we took over Harry’s, the Irish bar man was very tolerant of us and even found some music to play for us.
Food; breakfast was amazing with wide choice of hot and cold; the fresh raspberries with Greek yoghurt went down well. Ate in restaurant for evening meal first night and had lobster with linguini-fab !!were well looked after, we were a slightly rowdy table of 10 women celebrating a special birthday
The island-beautiful island lots to see and there is a bus that takes you all round the island if you wish.We went over to Herm for the day where we found fab beaches, Shell beach and Belvoir beach, crystal clear water; the island was tiny but peaceful and beautiful, one pub, one hotel and two public toilets. The crossing was about 30 mins.
Weather was forecast for rain but was really warm on the weekend we went so was perfect with a little drizzle of rain while we slept.
The overall experience; We had a very enjoyable weekend and were looked after very well,thankyou to all the staff and management for a a great time.
Staff; could not do enough for you and were very friendly
Rooms:(220) beautiful room overlooking the harbour.with lovely bay windows for sitting in and looking out to see, biscuits tea etc were .replenished each day and a choice of sparkling and still water also Huge fluffy bath towels and great pillows,bed was very comfy.
Entertainment: the bar staff were great and we took over Harry’s, the Irish bar man was very tolerant of us and even found some music to play for us.
Food; breakfast was amazing with wide choice of hot and cold; the fresh raspberries with Greek yoghurt went down well. Ate in restaurant for evening meal first night and had lobster with linguini-fab !!were well looked after, we were a slightly rowdy table of 10 women celebrating a special birthday
The island-beautiful island lots to see and there is a bus that takes you all round the island if you wish.We went over to Herm for the day where we found fab beaches, Shell beach and Belvoir beach, crystal clear water; the island was tiny but peaceful and beautiful, one pub, one hotel and two public toilets. The crossing was about 30 mins.
Weather was forecast for rain but was really warm on the weekend we went so was perfect with a little drizzle of rain while we slept.
The overall experience; We had a very enjoyable weekend and were looked after very well,thankyou to all the staff and management for a a great time.
Source: tripadvisor.co.uk
The Red Carnation group rarely disappoints and the Old Government House in Guernsey is a fine example of just how good they can be. You either like this style of traditional, graciously elegant hotel or you prefer something a bit more trendily modern. The choice is strictly subjective and if, like us, you prefer the traditional you are happy to have showers in baths, rather than separate stalls and single vanity units rather than doubles. The furniture in the public rooms could be more comfortable too but nowhere will you find more obliging and efficient staff for whom nothing is too much trouble and whose prime objective is apparently to ensure the comfort and happiness of their guests. This is in keeping with the Tollman service mantra and one of the reasons why the group has such a large faithful client base. The rooms are at the same time elegant, comfortable and functional. The food services are impeccable - ranging from a fully comprehensive breakfast to fine dining at dinner time. The wine list could offer more choice, and reflects the Tollmans' South African roots, to the detriment of European and, in particular, South American alternatives , but the wines on offer are all good quality and very reasonably priced. The service in the dining rooms and bars is faultless, as indeed it is everywhere in the hotel. All in all this is a hotel which richly deserves its five stars - and one to which we look forward to returning.
Source: tripadvisor.co.uk
Stayed here for the 2nd time this year. This time for a week and once again with two young children- staff made everything we needed/wanted possible.
Anticipating our needs without having to ask! Faultless!
There is a five star feeling and service throughout the hotel from the decor, food, cleanliness and location.
- I would recommend this hotel to anyone as I feel each staff member plays their own unique part in making all guests stay a five star experience.
Anticipating our needs without having to ask! Faultless!
There is a five star feeling and service throughout the hotel from the decor, food, cleanliness and location.
- I would recommend this hotel to anyone as I feel each staff member plays their own unique part in making all guests stay a five star experience.
Source: tripadvisor.co.uk
I don't know where to start, as this is the only 5* hotel in guernsey you know it's going to be special but where it stands alone is the level of service you receive from start to finish. I asked if my 6yr old could be accommodated and they provided a small separate bedroom for him which blew me away( mums/dads we know the pain of having to share one big room with little ones!)
Beautiful hotel with shabby elegance of old, they even surprised me with a birthday cake on arrival.
My only moan is I wanted to spend a week there not just. One night
Can't wait to return
Beautiful hotel with shabby elegance of old, they even surprised me with a birthday cake on arrival.
My only moan is I wanted to spend a week there not just. One night
Can't wait to return
Source: tripadvisor.co.uk
Having stayed before, looked forward to staying again, and it never fails to impress. Wonderful hotel,Mrs. Bea Tollman manages to have everything here that one could wish for in an hotel. Superb position overlooking St Peter Port, tasteful decor, filled with beautiful antiques, inviting restaurants and bar, delicious food, relaxing and entertaining pianist in the main restaurant, heated outdoor pool, spa, gym, and as if that weren't enough, the most attentive and kind staff one could wish for. Nothing was too much trouble, the General Manager Andrew Chantrell runs a tight ship, and MD Jonathan Porrit must take a bow. Just wonderful, can't wait for our next visit.Red Carnation Rocks !!
Source: tripadvisor.co.uk
Stayed here a few times now and loved it.The rooms come with so many nice extras e.g. L'occitane toiletries and face masks. The staff were always pleasant and helpful and the food is delicious, especially the Curry Room. Lovely pool side area to relax in, with very comfy loungers. Felt like I was abroad. I also recommend the spa! Not bad value for a five star hotel either, you'd pay more in London for a hotel not nearly as good.
Source: tripadvisor.co.uk
My sister got married last Saturday and she and my new brother-in-law had chosen the OGH for their reception and evening dance. My partner and I also stayed the night, as did other family members, and we all had breakfast together the following morning.
The reception was fantastic - amazing food and service, a beautiful setting, and nothing was too much trouble for the hotel staff. They were absolutely wonderful.
Our overnight stay was also lovely - my partner is a wheelchair user and so we had booked the accessible room, which overall was very good. The bed was a tad hard for our liking, but still comfortable, and the room was spacious, spotlessly clean and beautifully decorated. The bathroom was good for access and also spotlessly clean, spacious and with lovely toiletries! We thought that the really delicious breakfast (which included fresh strawberries, melon and blackberries) was the perfect finish to the weekend, but I was stunned to be handed a package of freshly baked flapjacks when we checked out!
I will be looking for a reason to stay here again - even if it is only 15 minutes from home! This hotel really knows how to do weddings, and their customer service is second to none. Thank you.
The reception was fantastic - amazing food and service, a beautiful setting, and nothing was too much trouble for the hotel staff. They were absolutely wonderful.
Our overnight stay was also lovely - my partner is a wheelchair user and so we had booked the accessible room, which overall was very good. The bed was a tad hard for our liking, but still comfortable, and the room was spacious, spotlessly clean and beautifully decorated. The bathroom was good for access and also spotlessly clean, spacious and with lovely toiletries! We thought that the really delicious breakfast (which included fresh strawberries, melon and blackberries) was the perfect finish to the weekend, but I was stunned to be handed a package of freshly baked flapjacks when we checked out!
I will be looking for a reason to stay here again - even if it is only 15 minutes from home! This hotel really knows how to do weddings, and their customer service is second to none. Thank you.
Source: tripadvisor.co.uk
This is a fabulous hotel. It deserves its 5 star rating in every aspect. The hotel is in a great location just above the main shopping area and just 10 minutes from the port. The presentation and quality of furnishings are second to none and the rooms very well appointed. What sets its apart however is the staff and the service. The service is first class and friendly. Every member of staff that we met were great and everyone had a smile on their face. Nothing was to much trouble and there was a definate 'yes we can' attitude. We ate in the hotels Indian restaurant one nice, it was excellent. The Crown bar is also very nice as is the pool and garden areas. If you want to relax this is the place for you. It was our wedding anniversary and the hotel left a bottle of champagne, flowers and a card in our room. A very nice touch.
Source: tripadvisor.co.uk
If there was an 6 star rating I would give it to this hotel.the standard of service was outstanding , even to handing out mini ice cream cornets on a hot day .
As soon as we entered the hotel it was very special .To all the management and staff keep up the good work . A hotel never to be overlooked .A well deserved 5 star hotel .
As soon as we entered the hotel it was very special .To all the management and staff keep up the good work . A hotel never to be overlooked .A well deserved 5 star hotel .
Source: tripadvisor.co.uk
Euphoria is probably the right word for the way we are feeling on our return home after spending 4 nights at OGH. We have stayed in many 5 star hotels around the world OGH is now No.1 in our opinion. Every member of staff were very friendly and courteous, food excellent, even creaky floorboards in room added to the character. Looking forward to visiting again.
Source: tripadvisor.co.uk
Have never written a review before but after staying at OGH felt impelled to do so. From the moment we arrived we until the moment we left we were made to feel very special. Have never stayed in a hotel where every member of staff was so friendly, happy and courteous. Wonderful atmosphere, excellent service, lovely room, delicious food! A holiday truly to remember - can't wait to return!
Source: tripadvisor.co.uk
We toughly enjoyed are 4 night stay at the Old Government House Hotel in Guernsey the hotel was superb in every way, food, service, room, facilities. When I read a review that rooms were down rambling corridors I was a little concerned but it all ads to the charm and character of this exceptional hotel were nothing is too much trouble and everyone smiles!
Source: tripadvisor.co.uk
We travelled from Weymouth via Condor with our car - but we didn't need to! We were up hill in the main town, with an easy walk down to the stunning harbour in St Peter Port. The service was incomparable; the dining room was delightful, with the option of sitting in the small beautifully laid out garden for meals. The main bar area was 'club style' and full of historical memorabilia and the new bar was stunning. The swimming pool area was a real treat.
Staff could not do too much for us and we saw this with other patrons too
The room was a real treat and the bed very comfortable. However, we could not find any drawers for our clothes and the shower cubicle was a bit small.
However, we shall go again!
Staff could not do too much for us and we saw this with other patrons too
The room was a real treat and the bed very comfortable. However, we could not find any drawers for our clothes and the shower cubicle was a bit small.
However, we shall go again!
Source: tripadvisor.co.uk
Had an excellent stay here on holiday.Nothing to fault apart from the aircon in our room which was hit or miss.
Staff were wonderful and friendly, restaurants and bars were all good and it is a great location to walk into town.
The Hotel itself is quirky in that the room corridors are up , down and winding which all adds to the overall atmosphere.
it is not cheap , but you definetly get great value for your money.
Staff were wonderful and friendly, restaurants and bars were all good and it is a great location to walk into town.
The Hotel itself is quirky in that the room corridors are up , down and winding which all adds to the overall atmosphere.
it is not cheap , but you definetly get great value for your money.
Source: tripadvisor.co.uk
the management and staff obviously know what is required of a first rate hotel
the service is polite,friendly and efficient,the rooms are carefully and expertly
prepared and the whole hotel feels inviting and cared for which creates a
wonderful and relaxing atmosphere.
the service is polite,friendly and efficient,the rooms are carefully and expertly
prepared and the whole hotel feels inviting and cared for which creates a
wonderful and relaxing atmosphere.
Source: tripadvisor.co.uk
We have just spent eight wonderful days at this, our favourite and very special hotel. The warmth, courtesy and kindness of all the staff , together with the outstanding facilities,service and meals,which were all of the highest quality, have once again made this a memorable holiday..
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
Source: tripadvisor.co.uk
We have just returned from a very relaxing 2 night stay at the Old Government House Hotel. I totally loved this hotel! The location is perfect - just a 10 minute walk from the harbour, the staff were extremely friendly and helpful, the food was excellent and the hotel was spotlessly clean and well maintained.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
Source: tripadvisor.co.uk
What a fantastic place to stay from walking into hotel to leaving outstanding service rooms food garding swimming pool fantastic views its a must if you visiting guernsey well done every one will be going back
Source: tripadvisor.co.uk
Just returned from a 4 night stay at this beautifully kept hotel. We were embraced by the feeling of cosiness from the surroundings & always greeted with a pleasant smile from the staff. It's certainly the place to be for relaxation. And to ignite the day in the gym/spar..... Lovely. Peter & Brenda. :-)
Source: tripadvisor.co.uk
Spent a great week at the Old Government House Hotel. The Staff were excellent and two minor problems were dealt with swiftly and efficiently. The Rooms are slightly small but this did not detract from the overall satisfaction of the stay.The food was excellent and the afternoon tea to die for.
Source: tripadvisor.co.uk
Wonderful few days spent at the OGH! Situated in an ideal location with lovely facilities. Very friendly, relaxing atmosphere with incredibly helpful staff - Norbert, waiter in the Brasserie Restaurant, was exceptional!! Will definitely recommend this hotel to friends and family! Look forward to returning to this impeccable hotel. Thank you very much to everyone who helped us, from the Holt and Evans family.
Source: tripadvisor.co.uk
Have just returned from an excellent 6 night stay at The OGH. Lovely room, excellent Staff & super food. The breakfast was the best we've enjoyed anywhere in the world. We were even able to breakfast in the garden on several mornings. We had lunch by the pool on two occasions; also excellent.
Source: tripadvisor.co.uk
My "Average" rating is not strictly accurate, as stays at this hotel can range from Poor to Excellent. The hotel need to address two issues.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
Source: tripadvisor.co.uk
