Old Government House Hotel & Spa
Latest Reviews
My sister got married last Saturday and she and my new brother-in-law had chosen the OGH for their reception and evening dance. My partner and I also stayed the night, as did other family members, and we all had breakfast together the following morning.
The reception was fantastic - amazing food and service, a beautiful setting, and nothing was too much trouble for the hotel staff. They were absolutely wonderful.
Our overnight stay was also lovely - my partner is a wheelchair user and so we had booked the accessible room, which overall was very good. The bed was a tad hard for our liking, but still comfortable, and the room was spacious, spotlessly clean and beautifully decorated. The bathroom was good for access and also spotlessly clean, spacious and with lovely toiletries! We thought that the really delicious breakfast (which included fresh strawberries, melon and blackberries) was the perfect finish to the weekend, but I was stunned to be handed a package of freshly baked flapjacks when we checked out!
I will be looking for a reason to stay here again - even if it is only 15 minutes from home! This hotel really knows how to do weddings, and their customer service is second to none. Thank you.
The reception was fantastic - amazing food and service, a beautiful setting, and nothing was too much trouble for the hotel staff. They were absolutely wonderful.
Our overnight stay was also lovely - my partner is a wheelchair user and so we had booked the accessible room, which overall was very good. The bed was a tad hard for our liking, but still comfortable, and the room was spacious, spotlessly clean and beautifully decorated. The bathroom was good for access and also spotlessly clean, spacious and with lovely toiletries! We thought that the really delicious breakfast (which included fresh strawberries, melon and blackberries) was the perfect finish to the weekend, but I was stunned to be handed a package of freshly baked flapjacks when we checked out!
I will be looking for a reason to stay here again - even if it is only 15 minutes from home! This hotel really knows how to do weddings, and their customer service is second to none. Thank you.
Source: tripadvisor.co.uk
This is a fabulous hotel. It deserves its 5 star rating in every aspect. The hotel is in a great location just above the main shopping area and just 10 minutes from the port. The presentation and quality of furnishings are second to none and the rooms very well appointed. What sets its apart however is the staff and the service. The service is first class and friendly. Every member of staff that we met were great and everyone had a smile on their face. Nothing was to much trouble and there was a definate 'yes we can' attitude. We ate in the hotels Indian restaurant one nice, it was excellent. The Crown bar is also very nice as is the pool and garden areas. If you want to relax this is the place for you. It was our wedding anniversary and the hotel left a bottle of champagne, flowers and a card in our room. A very nice touch.
Source: tripadvisor.co.uk
If there was an 6 star rating I would give it to this hotel.the standard of service was outstanding , even to handing out mini ice cream cornets on a hot day .
As soon as we entered the hotel it was very special .To all the management and staff keep up the good work . A hotel never to be overlooked .A well deserved 5 star hotel .
As soon as we entered the hotel it was very special .To all the management and staff keep up the good work . A hotel never to be overlooked .A well deserved 5 star hotel .
Source: tripadvisor.co.uk
Euphoria is probably the right word for the way we are feeling on our return home after spending 4 nights at OGH. We have stayed in many 5 star hotels around the world OGH is now No.1 in our opinion. Every member of staff were very friendly and courteous, food excellent, even creaky floorboards in room added to the character. Looking forward to visiting again.
Source: tripadvisor.co.uk
Have never written a review before but after staying at OGH felt impelled to do so. From the moment we arrived we until the moment we left we were made to feel very special. Have never stayed in a hotel where every member of staff was so friendly, happy and courteous. Wonderful atmosphere, excellent service, lovely room, delicious food! A holiday truly to remember - can't wait to return!
Source: tripadvisor.co.uk
We toughly enjoyed are 4 night stay at the Old Government House Hotel in Guernsey the hotel was superb in every way, food, service, room, facilities. When I read a review that rooms were down rambling corridors I was a little concerned but it all ads to the charm and character of this exceptional hotel were nothing is too much trouble and everyone smiles!
Source: tripadvisor.co.uk
We travelled from Weymouth via Condor with our car - but we didn't need to! We were up hill in the main town, with an easy walk down to the stunning harbour in St Peter Port. The service was incomparable; the dining room was delightful, with the option of sitting in the small beautifully laid out garden for meals. The main bar area was 'club style' and full of historical memorabilia and the new bar was stunning. The swimming pool area was a real treat.
Staff could not do too much for us and we saw this with other patrons too
The room was a real treat and the bed very comfortable. However, we could not find any drawers for our clothes and the shower cubicle was a bit small.
However, we shall go again!
Staff could not do too much for us and we saw this with other patrons too
The room was a real treat and the bed very comfortable. However, we could not find any drawers for our clothes and the shower cubicle was a bit small.
However, we shall go again!
Source: tripadvisor.co.uk
Had an excellent stay here on holiday.Nothing to fault apart from the aircon in our room which was hit or miss.
Staff were wonderful and friendly, restaurants and bars were all good and it is a great location to walk into town.
The Hotel itself is quirky in that the room corridors are up , down and winding which all adds to the overall atmosphere.
it is not cheap , but you definetly get great value for your money.
Staff were wonderful and friendly, restaurants and bars were all good and it is a great location to walk into town.
The Hotel itself is quirky in that the room corridors are up , down and winding which all adds to the overall atmosphere.
it is not cheap , but you definetly get great value for your money.
Source: tripadvisor.co.uk
the management and staff obviously know what is required of a first rate hotel
the service is polite,friendly and efficient,the rooms are carefully and expertly
prepared and the whole hotel feels inviting and cared for which creates a
wonderful and relaxing atmosphere.
the service is polite,friendly and efficient,the rooms are carefully and expertly
prepared and the whole hotel feels inviting and cared for which creates a
wonderful and relaxing atmosphere.
Source: tripadvisor.co.uk
We have just spent eight wonderful days at this, our favourite and very special hotel. The warmth, courtesy and kindness of all the staff , together with the outstanding facilities,service and meals,which were all of the highest quality, have once again made this a memorable holiday..
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
Source: tripadvisor.co.uk
We have just returned from a very relaxing 2 night stay at the Old Government House Hotel. I totally loved this hotel! The location is perfect - just a 10 minute walk from the harbour, the staff were extremely friendly and helpful, the food was excellent and the hotel was spotlessly clean and well maintained.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
Source: tripadvisor.co.uk
What a fantastic place to stay from walking into hotel to leaving outstanding service rooms food garding swimming pool fantastic views its a must if you visiting guernsey well done every one will be going back
Source: tripadvisor.co.uk
Just returned from a 4 night stay at this beautifully kept hotel. We were embraced by the feeling of cosiness from the surroundings & always greeted with a pleasant smile from the staff. It's certainly the place to be for relaxation. And to ignite the day in the gym/spar..... Lovely. Peter & Brenda. :-)
Source: tripadvisor.co.uk
Spent a great week at the Old Government House Hotel. The Staff were excellent and two minor problems were dealt with swiftly and efficiently. The Rooms are slightly small but this did not detract from the overall satisfaction of the stay.The food was excellent and the afternoon tea to die for.
Source: tripadvisor.co.uk
Wonderful few days spent at the OGH! Situated in an ideal location with lovely facilities. Very friendly, relaxing atmosphere with incredibly helpful staff - Norbert, waiter in the Brasserie Restaurant, was exceptional!! Will definitely recommend this hotel to friends and family! Look forward to returning to this impeccable hotel. Thank you very much to everyone who helped us, from the Holt and Evans family.
Source: tripadvisor.co.uk
Have just returned from an excellent 6 night stay at The OGH. Lovely room, excellent Staff & super food. The breakfast was the best we've enjoyed anywhere in the world. We were even able to breakfast in the garden on several mornings. We had lunch by the pool on two occasions; also excellent.
Source: tripadvisor.co.uk
My "Average" rating is not strictly accurate, as stays at this hotel can range from Poor to Excellent. The hotel need to address two issues.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
Source: tripadvisor.co.uk
Having stayed at OGH over the last 9 Years, I was pleased to see the level of maintenance this year was high with the exterior and public rooms looking refreshed. I was also impressed with the latest addition of the Crown Club and its facilities and the exceptionally good and reasonably priced Curry Room (formerly the Governors Restaurant). The staff were welcoming, charming and helpful. The hotel has raised its game and is exceptional. For its position, amenities and quality of food and service, I wouldn't consider staying anywhere else.
Source: tripadvisor.co.uk
I am fortunate enough to stay in many so called top hotels in different parts of the world: London, North America and Asia - and the OGH outshines them all. Quite superb. The manager, Andrew Chantrell, has created a world class hotel. The combination of quality of decor, the thought that has gone into rooms and their design and presentation, the restaurants and bars, the pleasing variety of styles and above all the staff - for example, Dave, Ken and Jozef are outstanding, as are all the reception desk staff, housekeeping and bar staff - are brilliant, they make the stay as good as it is. There is a wonderful restaurant called the Brasserie which is outstanding - there is a recurring theme here - in both food and service. Try lunch and breakfast overlooking the pool, drinks in the library - wonderful. For a stay of any sort - family, couples or business, I have not seen better, certainly not in London. The hotel is on the edge of St Peter Port, but you may not feel the need or wish to leave the hotel to go into town (although I have to say that it is a very pleasant walk). This hotel is very special. If you get a chance to go, take it. We can't wait to go back.
Source: tripadvisor.co.uk
We had a lovely stay in the hotel. We think it is overpriced for what it is, but is the best in town. The hotel is a bit of a warren and rooms are variable quality so choose carefully. Spa seems a little detached from the main hotel, almost as if operated by another company. Would return.
Source: tripadvisor.co.uk
Another loverly stay at the OGH Our fourth stay and just as enjoyable as our first
The hotel deserves its 5 star rating and all the staff are all so welcoming and
friendly the house keeping is exellent nothing not to much trouble an exmaple
being a comment to Andrew Chantrell the manager,we would prefer fillet steak,as soon as we returned home Andrew emailed to say a view to include fillet steak on the menue when it
changes in autumn.The food in the Brasserie is superb and a loverly atmosphere The new bar
Harrys bar, is fantastic and not long been built We"d recommend the hotel highly
and will be returning again and again
The hotel deserves its 5 star rating and all the staff are all so welcoming and
friendly the house keeping is exellent nothing not to much trouble an exmaple
being a comment to Andrew Chantrell the manager,we would prefer fillet steak,as soon as we returned home Andrew emailed to say a view to include fillet steak on the menue when it
changes in autumn.The food in the Brasserie is superb and a loverly atmosphere The new bar
Harrys bar, is fantastic and not long been built We"d recommend the hotel highly
and will be returning again and again
Source: tripadvisor.co.uk
Stayed at the OGH for three nights and have nothng but positive things to say about it.
Great location a few hundred meters up the hill from St Peter port, quiet garden with pool.
Rooms are a bit Small but more than big enough for two people who doesn't intend to spend all their time in there.
Great breakfast wih a buffet and a range of choices from the kitchen.
Great location a few hundred meters up the hill from St Peter port, quiet garden with pool.
Rooms are a bit Small but more than big enough for two people who doesn't intend to spend all their time in there.
Great breakfast wih a buffet and a range of choices from the kitchen.
Source: tripadvisor.co.uk
My wife and myself had a very enjoyable, six night stay at the OGH. We found all the staff to be friendly and excellent at their jobs, in particular Stewart , P J, joseph,and Katya. We took with us our cocker spaniel Mabel , she was made to feel as welcome as any human in the hotel and received the full five star service, providing a bed, towel,treats, bowls, etc, all at no extra cost.
We booked a "king "room with a balcony overlooking Herme and Sark and wasn't disappointed , the view was fabulous. All the food we ate in the hotel was superb, in the main restaurant, the sea bass was so tasty. The curry room provided excellent indian food with a great choice of wines for each course. The champagne afternoon tea was equally as good and plentifull,as was all the breakfasts.
Overall we had a very enjoyable experience and will certainly look to stay at the OGH again in the future.
We booked a "king "room with a balcony overlooking Herme and Sark and wasn't disappointed , the view was fabulous. All the food we ate in the hotel was superb, in the main restaurant, the sea bass was so tasty. The curry room provided excellent indian food with a great choice of wines for each course. The champagne afternoon tea was equally as good and plentifull,as was all the breakfasts.
Overall we had a very enjoyable experience and will certainly look to stay at the OGH again in the future.
Source: tripadvisor.co.uk
I would highly recommend this hotel in Guernsey. My stay for four nights was made very welcoming by the staff of the hotel. They had a professional approach to everything. The breakfast choice was superb. There was a great choice of evening meals too. The hotel is situated in an ideal location and most destinations are in walking distance.
Very good hotel for the price too.
Very good hotel for the price too.
Source: tripadvisor.co.uk
Our three day stay in Guernsey was exceptional thanks to the OGH. The hotel, facilities, rooms, service and food are all excellent, and far exceeded any expectations. The staff could not have been more helpful and polite, and this renovated colonial retreat is a gem. We would defintiely return.
Source: tripadvisor.co.uk
