When visiting Guernsey for the weekend my husband and I decided to treat ourselves to a little luxury. We were not disappointed.
We were on an early flight and arrived at The OGH 5hours before our check in time with hope that we could leave our bags and go and explore. We had a warm greeting and was told our room was already ready. We were then asked if we would like to upgrade for an extra £50, which we did. We were offered complimentary breakfast while our new room was made ready.
Our room was plush, if on the small side which made us wonder what the lesser room would have been like. But, as with older buildings the room size was to be expected. Everything about the room was of a high standard from the cushioned walks, gigantic bed and super thick towels and robes. The bathroom was stocked up with quality toiletries too. I was a little disappointed that there was no fridge but reception did send up chilled water on request. The tea/coffee section was fully loaded with filtered coffee and cafeteria, hot chocolate and yummy biscuits.
The concierge was extremely helpful and very professional as were all the staff. Nothing was too much trouble. I can not commend them more than saying it was impeccable service.
Drinks in the bar where reasonably priced and were served with an selection of complementary nibbles.
On returning too our room late in the evening, it had been refreshed and little chocolate biscuits and a little note wishing us a pleasant sleep.
We were offered a later check out of 12 noon we we accepted and made appointments at the spa to indulge in some very beautiful treatments. I admit, I did actually fall asleep during the full body massage!
Again, the concierge explained there was no rush for our room and we could freshen up, keeping our room after our spa treatment.
Later in the afternoon after a wonder around the very empty St Peter Port on a Sunday (be advised to make plans during the winter as everything is closed) we decided to take coffee in the hotel lounge. We were still full from the amazing breakfast (decorated with fresh flowers) in our room or we would have ordered the delectable afternoon teas that were being served. These are open to non residents too.
We did decide to go to the best hotel in Guernsey and got the best service possible in decadent surroundings.
Fine, our room was expensive but if you throw in the fact that we were not charged for either the early check in or late check out and complimentary breakfast on arrival (£15.95 pp to non residents) the difference you would pay in a lesser hotel is not much.
We were even given homemade flapjacks for our journey home.
You get what you pay for and with the OGH you get that little bit more.
We will be visiting the OGH again, as will you if you ever have the pleasure of staying there yourselves.

I stayed at the old government house for one night while on a job in Guernsey. Guernsey looks great and although I arrived at dusk, I've marked it out for a longer visit to see more.

The hotel is in the centre of St. Peter Port - excellently placed. A first class welcome from a charming receptionist who made the arrival special. Less so from the porter Stewart who was asked to show me to my room. He took me to the lift and then gave me instructions, which turned out to be had to follow as the second floor is a bit of a warren.

My room, 215, a queen superior was luxuriously appointed, if a little on the compact side. A bit fussy for me, but not doubting a very comfortable and high bed, great well stocked tea tray and two easy chairs.

I didn't bring a cat, but had I done so I would have had a problem swinging it in the very compact bathroom. Great toiletries from L'occitane, but no where near the sink to unpack ones own sponge bag, and a shower that was a tight fit to get out of. No space to stand and dry oneself either.

Excellent service. A call from reception twenty minutes after check in to see if everythign was alright in my room brought a staff member with a wireless router as the interested signal in the room was not good.

First class breakfast, and a nice evening meal in the brasseries.

It's ceryaunky not cheap and at that price I could have done with more space, but no denying the service levels and quality of the place. First class

This was our second visit to this little gem of a hotel and we were not disappointed. See our previous review from two years ago. Very quaint, like stepping back in time, in a good way. From sumptuous afternoon teas, to a great bar service and the best lamb curry I have had and customer service second to none . Any request will be catered for with a smile. Great position too for little walks into town. Do not be put off by the minority of bad reviews, this is a lovely charming little hotel, you will not be disappointed .

A very nice place with helpful staff but needs dragging kicking and screaming into this century. We booked a 3 night stay with 2 friends over new year, with a New Year Dinner dance with Jazz band, a black tie do!

When we arrived we were offered an upgrade to a suite, which after looking at the first room we gladly accepted at an extra £70 per night. This gave us a bath that an adult could bathe in which was not the case in the first room.

A suite, with no fridge? We had to ask for a fridge for cold drinks, but the thermostat was broken so it froze all our drinks overnight! Popped coke bottles make a right mess!

The main restaurant is an Indian with limited choice and awful, expensive food. Breakfast was ok but the service was slow and without leadership or organisation with no one knowing if anyone else has asked us for our order or drinks, and a long wait for very small helpings.

The New Years Eve Ball was like a wedding do, with badly behaved children running riot on the dance floor and a pushy waiter trying to sell his wine and champagne for all he was worth (I would be happy if he worked for me!). We retired to a lounge area 30 mins before midnight but were never approached with an offer of drinks so had no way to toast in the new year!

The new bar area is nice and a very helpful bar man reserved us an area for the evening to have snacks and drinks and watch TV, the snacks were very good too.

I have spent less for 2 weeks in the Caribbean but you live and learn!

I think this place just needs to attend to the details, change the Indian restaurant entirely and buy some supportive pillows for all the rooms, improve the room facilities to justify the prices and they could be back in business. But as it is, it's well below modern travellers realistic expectations at these prices.

My wife and I have just returned home from a five day Christmas break at this hotel. The whole experience was just about perfect. The standard of the rooms and public areas exceeding our expectations by far. The hotel staff were extremely attentive and professional and saw to our every need. The food and service in both the Brasserie and Curry Room restaurants was exemplary as was the afternoon tea in the Sir John Coward Lounge. The spa, which has a well equipped gymnasium, steam room, sauna and chill out room, was outstanding. I cannot praise this establishment enough. A credit to the owners!

We just stopped off here for a drink so I am only commenting on the bar area. We had a coffee and brandy in the bar. It has lovely views of St Peter Port and the bay. Well worth a visit. Lovely friendly staff too. I'll definitely come back next time I'm in Guernsey.

The Old Government House Hotel is exactly what I expected -- old and charming. I booked the hotel on a business trip because it was the hotel with the highest star rating and it did not disappoint. Of course, there are the typical old hotel problems (creaky, uneven floors, old building smell), but they have done a good job of keeping the place up while maintaining its charm. And the bathroom was very modern looking and surprisingly nice. I would definitely stay here again if I returned to Guernsey.

We have just spent 5 nights at the OGH for our 40th anniversary.
Our room was comfortable and came with the nice touch of a bottle of champagne.
From the initial warm welcome, the staff were friendly throughout and being addressed by name was again a nice touch.
Another was a chocolate cake suddenly appearing in our room, as the staff had picked up that my wife was also celebrating her birthday during our stay.
We really cannot fault the service, which was attentive and, as you can see from the above, personalised and thoughtful.
This was one of our best hotel experiences and when we return, which we will, we will definitely be staying at the OGH.

We just spent two nights in a suite at the OGH. With a couple of exceptions, everything I have to say about the place is highly, highly complimentary. To be honest, it reminds me of a laid back version of the Ritz, in London. The same off-the-charts service (if not even better), the same atmosphere of being somewhere really special. Perhaps the OGH is a bit less grand, but it is also quite sensibly priced. Meals, room service, drinks, etc are all quite reasonable, despite the almost overwhelming level of quality and service.

There ARE a few quirks. A doorman who never smiles or makes eye contact.....almost a character from the Adams Family, lol. A front desk clerk who didn't speak English well enough to be readily intelligible. Ok, hire Spanish people (notoriously difficult to understand when they attempt to speak English) anywhere else in the hotel....but please, NOT at the reception desk....'my first point of contact. The poor girl is so far from being fluent that she really shouldn't be interacting with customers.

Our suite was a BIT tired....the carpets and furnishings could probably do with a change, though part of the OGH's charm is it's "Old World" character and service.

But these things really pale when juxtaposed with the undeniable charm of the place. The many nooks and crannies that look like parts of a film set of a film about a 19th century luxury retreat. Little bars....reading rooms....they seem to be everywhere. The food is top notch, and the bars and service therein are faultless.

Yes, it's more expensive than the other Guernsey hotels, but there is no other place like it, and what you pay is pretty fair really, considering the experience you get.

In short......I loved the place.

Having tried a number of hotels on the island over the past few years, I find that the OGH is by far the best option. It's location is perfect with meetings usually just a short stroll from the hotel. The addition of the new bar is a great idea as the old one was too small. The staff are genuinely friendly, very professional and willing to help guests no matter how minor the issue may be.

About a month ago we stayed here for a special Anniversary. We chose it without knowing anything about it other than having read favourable reports on several websites. We agree that we could not have chosen better anywhere. It was perfect from beginning to end, from collection at the airport to being returned there. All the staff were friendly and helpful throughout our five day stay. Our room, complete with champagne and flowers on arrival, was sumptuous, with a private balcony overlooking the harbour. The food is first-class and beautifully presented in a dining-room that is light and welcoming. The building itself is old with many rooms, each decorated in its own style; outside, the gardens surround the swimming-pool. We have stayed in many hotels world-wide but this is, in our estimation, exceptional. Personal service, marvellous location, superb staff. We will have to return!

Spent four nights at the OGH. Welcoming and friendly staff, comfortable rooms and nice location. Ate one night in The Brasserie (very good) and one at the Curry House in the hotel (OK - not brilliant). Hotel is in nice location. All the staff are excellent.

Great hotel where you get what you pay for! Very characterful, and very close to the centre of town and port. Would definitely recommend to the wife. Nicest place I've ever stayed in the Channel islands.

What can one say about perfection! We booked on line and had a delightful e mail from the hotel asking what our preferences were for a variety of things such as the pillows etc. Marvelous and this before we arrived!
We were told of a potentially noisy function in the hotel and the staff did their utmost to make sure our seaview room was well away from any sort of noise. In the event, even with our windows open, we didn't hear a thing.
There have been many changes since our last visit two years ago. The Governors has now become a fine dining Indian and fine dining indeed. I had fish curry and brother it was as good as any I have had on the sub continent. There is a new bar which is a superb addition. We used it most evenings after a night out, then we would sit on the balcnony with a pleasant drink before retiring.
The staff were simply brilliant. We can't heap sufficient praise on each and every one of them. How many hotels do you stay in where the staff call you by name. In this hotel you are treated as a human being and not as a room number - very refreshing indeed.
We really enjoyed our stay in our home away from home and can't wait to go back

We booked the hotel on line, and we then got an e-mail from them to ask about our preferences. What sort of pillows we liked, when we would we arrive, would we like any additional items and all in all it made the booking seem more personal. We arrived at the hotel, and as it is in the town of St Peter Port parking is limited, and so the hotel staff were able to take the car and park it for us. The reception staff were most helpful, and checking in was fast and efficient. We were at a function in the hotel, and the meal was excellent. The dining room staff were all very polite and courteous. They were attentive to our needs, and the meal was great. The bar staff were amazing, and so helpful. The room was excellent, and we had a view over the harbour and adjacent islands. There was a bath and separate shower. Breakfast was delicious and the staff were again most helpful. I would be very happy to stay here again. The hotel is an old converted building, so it has a lot of charm and character, but of course was not purpose built. It is well located for walking to town, has a swimming pool (outdoor) and spa. It is part of the Red Carnation Group. They also do a very good afternoon tea, but I would recommend that you book for that in advance as it can get very busy.

I really like this hotel. Rooms are not huge but they are comfortable and well furnished with a comfy day bed, enormous and very comfortable bed, and old-fashioned comfy armchairs plus all the mod cons of TV, phone, internet etc. The spa is excellent, lounges are comfortable and welcoming, and the food is great - particularly breakfast. But what really makes this a lovely place to stay is the quality of the service. Nothing is too much trouble for the well trained but affable staff. Throughout the hotel, from concierge to chambermaid, it was service with a smile, which makes a wonderful change from the often surly or condescending approach of so many hotel staff in 5 star hotels on the mainland. Well done OGH. The only drawback is the location on a hill in St Peter Port, giving great views, but making access difficult for anyone with any physical disability.

What a superb hotel. Great staff and so helpful. Nothing was too much trouble. Our first time on Guernsey but it will not be our last and we will definitely go back to the OGH. If ever we needed any help it guidance the staff at reception and concierge could resolve the issue. A great placed to visit whether in or out of season and a great base go explore Guernsey.

I visited this hotel with my elderly parents and we all agreed it was a hotel with standards.
All the staff were tidy in dress and extremely attentive to your every need. The decor was lovely and everywhere was very clean.
It has a great location in St Peter port, short walk to the harbour and shops.
Obviously all the luxury has to be paid for so it is pricey but well worth a visit.

Thoroughly enjoyed our stay here for a four night Autumn break, not cheap but good value for money. Service was superb; inconspicuous until the second you needed it. We had a harbour view room with balcony, extremely quiet and great views especially at sunrise and after sunset. Breakfast was always so memorable, cooked to order and the great variety of choice was delicious and certainly set you up for the day. Great pianist in the bar/ restaurant.

We stayed here for a short break over the first May Bank Holiday. It certainly deserves its 5 stars and from the moment our taxi pulled up outside we were given VIP treatment. The rooms were plush and we had a rooftop and sea view. The breakfast was plentiful and set us up for a day exploring the island. I enjoyed a hot shell massage in the spa.

We would thoroughly recommend OGH and would like to visit again.

The OGH was my introduction to a 'Red Carnation Hotel'. It was interesting to learn of the history and ethos of this select group of hotels. The hotel is immaculately appointed in a unique, rather elaborate style. There is a total attention to detail and the service faultless.
We particularly enjoyed the exceptional food, the beautiful, warm swimming pool, and perfect gin and tonics.
The hotel is well situated close to the centre of town and with lovely sea views. It is quite pricey but for a special occasion worth every penny. I will certainly be searching out another Red Carnation Hotel; once I've saved up!

My wife and I stayed at the OGH recently and enjoyed our stay. In general, the hotel is excellent as is the service and the rooms are very nice. We stayed in a King Room and it had everything we wanted and was very well appointed. The only reasons I cannot give the hotel the full 5 star rating are the noise and some of the furniture in the rooms, which looks great but is not comfortable. I have been to Guernsey quite a few times but have always stayed outside of St Peter Port and had nice quiet nights conducive to a good sleep. At the OGH we had to sleep with our windows open as the A/C is now switched off for the year and it was too warm without the windows open. However our windows opened out to the back of the hotel and every morning between 02:30 and 03:00 the rubbish is picked up by a large noisy truck which woke us like clockwork every night. There is also quite a lot of road noise in general. The hotel cannot help where it is located so the noise I accept is unavoidable, but I will not stay in the center of St Peter Port again but will return to quieter areas. We also had some chairs in our room, which fit in very nicely with the overall decor of the hotel, but they were terrible to sit on so ended up just being coat racks.

While this review sounds more negative than positive, I want to qualify this and must add that the OGH truly is a fantastic hotel with many, many good attributes although you definitely pay for these privileges. There is a wide selection of places to eat and drink, great outdoor areas to sit weather permitting, and the quality of food and service is excellent. But for the noise in our case we would have been happy to give the OGH a five star rating.

We took a discovery package, including dinner, breakfast, picnic pack and car hire. Although a bit pricey it was good value. The hotel is beautiful in the old English style, staff overly attentive at times, food excellent and location good( don' t try dragging suitcases uphill from ferry unless very fit). A friend had recommended this hotel and I am pleased she did- we had a lovely stay, in a grand manner.

OGH as it is known was once a down at heel hotel. However over the last 10 years vast amounts of money have been spent on refurbishing. It is now a Red Carnation Hotel. Long may it remain. The bedrooms, service, food and spa facilities, as well as the heated outdoor pool, are excellent. If you are lucky enough to have a sea view room the stay is complete.
2 mins walk (down hill) from the main shopping area of St. Peter Port with it's staggeringly beautiful harbour side.
The recently added Crown Bar is the icing on the icing on the cake.

We made our first visit to Guernsey and chose, upon recommendation from a friend, to stay at the OGH (as it is known). What a superb hotel - welcoming and friendly helpful staff, spotlessly clean, lovely rooms with good facilities with a first class restaurant - what more do you want to complement a short break on a beautiful island? The management (Red Carnation Group) clearly believe in what their publicity says - they pay 'close attention to every detail' in every respect and deserve continued success. We cannot wait to make a second visit.