Old Government House Hotel & Spa

4.8/5 based on 1619 reviews
Latest Reviews
This is what all hotels should be like! The staff are very helpful and there little extras dotted around that you don't notice until you have been there a few days. It is ideally located and the food excellent. BUT you pay for what you get. Could be a little strained if full I guess but it wasn't when we were staying. I would stay again - once I have saved up enough cash.
tripadvisor.co.uk
Source: tripadvisor.co.uk
There was a slight mix up at the original hotel we were booked into so I was a little stressed when we arrived at this hotel for one night. From the moment we arrived the staff made us feel relaxed and at home - nothing was a problem. Our room was front facing and was neat and very nicely decorated. Water was provided as was a turn down service. What a comfy bed we had also! Dinner was very nice and we stopped in the delightfully furnished lounge area for a drink before heading back the the room for bed. I must admit I don't like a shower over a bath but it seems many hotels still hold onto it - do yourself a favour and ditch them unless customers want to pay for a bath. Think of the saving on your water bill.

The hotel in smack in the centre of town. Their is valet service of you have driven.

Great hotel, great service - well done.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Amazing service, food, friendly staff. It's the little touches that you notice - they have them covered. The best.
thebestof.co.uk
Source: thebestof.co.uk
To us The Old Government House is a home from home. Perfect ambience and service.
thebestof.co.uk
Source: thebestof.co.uk
Warm welcome. Fantastic, dedicated staff. Beautiful decor and all for a ridiculously low price.
thebestof.co.uk
Source: thebestof.co.uk
Thank you for a high-end experience with outstanding service of Jozef and delicious food in your brasserie.
thebestof.co.uk
Source: thebestof.co.uk
The hotel is located with 5-10 minute walking distance of the harbor and offers easy access to all of St Peter Port and all the attendant tours to other islands and the initiation of any bus tours.

The hotel itself is beautifully decorated and recently added some additional dining and drinking venues, all done in a extremely tasteful decor. The rooms are all serenely decorated to reflect the islands past and culture, but with all the modern features one would expect. All the hues are hush toned and reflect the elegance of the hotel.

As for service, the staff could not be more helpful. We have a penchant for fresh air, which means open windows during the sleeping hours. When we first checked into our room we noted that it faced an active side of the building where there was a higher than we desired level of noise. It merely took a brief call to the front desk and we were promptly moved to another, much larger room with a quiet fronting. There was not the least bit of reluctance to accommodate. This carried over with reservations for a tour and suggested activities. Everyone was very friendly.

We experienced the Brasserie restaurant, which has beautiful ambiance and had very enjoyable dinner. While we did not avail ourselves to their afternoon tea it looked exceptionally attractive and is served in an elegant lounge.

The free wi-fi works flawlessly and the fitness center is well outfitted. The only nit about the fitness center is its opening hours which vary between 8-9 AM which doesn't accommodate early rising exercisers.

I would also like to note that upon returning home I relayed a couple of minor annoyances to the General Manager, Allen Chartwell, who responded immediately, totally on point, and gracious. This is truly exceptional in today's form letter, impersonal world. We will definitely be back.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here with my husband and two friends for a special birthday. We had the most amazing time every! The hotel itself is wonderful in every way. The staff are so professional, helpful and friendly. No request is too big, no detail too small is what they say and they are absolutely correct. Everybody should have this type of experience at least once in their lifetime. The food was just fantastic, the rooms were superb and I am running out of superlatives to fully describe this gorgeous place. Just go there!

I forgot to mention the spa facilities. Also top marks scored there.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed at the Old Goverment House over the Easter wend for our honeymoon, the hotel is faultless, they really couldn't do enough for us and really made our honeymoon extra special.
The food is to die for, I would go back for the eggs Benedict just alone!! Breakfast, afternoon tea, and dinner were all outstanding prepare to put on a few pounds, though there is a very good gym, and heated outside pool to burn off some of the calories.
We found the pool extremely warm and the grounds are very well kept.
If you have time you must visit the spa, I experienced the best head and back massage I have ever had and I've had a few!!
The hotel really got into the Easter theme and there were bowls of eggs and chocolate dotted around the hotel, there was also a bag of chocolates on our pillow for our Saturday night turn down service and we was presented with a bag of Easter eggs for breakfast on Easter Sunday, which I found to be lovely touches.
I would thoroughly recommend the ogh for a romantic stay, I personally didn't think it would be suitable for young children but I was told younger guests do visit in the summer.
Not a cheap break but worth every penny, we will def return
tripadvisor.co.uk
Source: tripadvisor.co.uk
Recently stayed at this hotel on business - extremely efficient, warm & friendly front desk staff, nothing was too much trouble and everything has been thought of and anticipated.

I have stayed here a few times on business and leisure and each time I have had a different room, all have been lovely. Try and get a sea view if you can, as the views over the port and over to the outlying islands is lovely especially first thing in the morning.Great bedding and the BEST pillows.

There's a great selection at breakfast and the food in the brasserie at lunch and dinner was yummy too.

It's great not to have to pay for wifi in a 5* hotel!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was looked after by excellent staff who were always willing to go the extra mile.
thebestof.co.uk
Source: thebestof.co.uk
I recently stayed at the 'OGH' for 3 nights. Its a wonderful traditional hotel, with warm and welcoming staff, my room card was ready on check in and the free wi-fi works very well. The rooms are big and very comfortable, fanatastic bedding !!! Breakfast was wonderful, with a great choice, its not buffet service, which I really appreciated. I recommend afternoon tea, its seems to be a location tradition ! and its delicious.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 3 nights-warm welcome,car taken and parked for us, room with sea view was lovely. Ate in restaurant one night and breakfast every day-quality of food was top notch. Not cheap but we felt we got value for money. Would recommend
tripadvisor.co.uk
Source: tripadvisor.co.uk
Almost gave this 3 blobs rather than 4 on account of the steep cost of this hotel. In reality, the staff are good and attentive and the bedroom although small was fairly opulent. Breakfast was excellent - great eggs benedict and the orange juice was freshly pressed and tasted great. So lots of good things. Just seems an extraordinary price - almost London rates - for the five star rating.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Very impressed with the welcome we received at this hotel. Service was excellent and the staff very friendly. Everywhere in the hotel was spotlessly clean which all added up to a most enjoyable weekend break for my wife and myself. Would have no hesitation in recommending this hotel. Beryl & Colin Murray Bournemouth
tripadvisor.co.uk
Source: tripadvisor.co.uk
I had the pleasure of staying here for two nights.

Lots of old fashioned luxury, with a modern twist. So nice to have the room key ready and the free Wifi code waiting for me.

The eggs benedict for breakfast were fabulous, with proper waiter service and no buffet.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have been coming here every month for 3 years. It has been a consistently excellent experience. The hotel and the staff / service could not be better. The food and wine are also excellent!
thebestof.co.uk
Source: thebestof.co.uk
The OGH serve the best crab sandwich ever! Great service and a lovely location.
thebestof.co.uk
Source: thebestof.co.uk
Stayed for four nights in a suite with a balcony. The suite we were in was comfy, spotlessly clean and well appointed, as was the rest of the hotel. The view from the balcony was spectacular and caught most of the harbour. All the staff were very pleasant and helpful and provided service that was second to none. We never actually ate in the hotel at night but the breakfast was delicious. Thank you OGH Hotel and all the staff that work there for making our stay so pleasant. We will be back sooner rather than later.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for 3 nights, attentive staff, beautiful room with a beautiful view, room service and upkeep is second to none.
Situated close to the high street, St Peter Port and local attractions. Would highly recommend!
The staff went beyond the call of duty to ensure we had the perfect stay, and they succeeded :)
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for two nights in one of the rooms with a balcony, and sea views. The room was beautifully decorated, and we liked the extra touches, real orchids, and freshly cut flowers. The vast selection of tea and coffee etc.
We ate at the hotel restaurant the first evening, and the service, attention to detail, In fact the whole ambiance of the room was delightful. The food was delicious, do try their chicken liver pate, it's scrumptious. The steak was cooked to perfection, the crab salad and new potatoes were tasty and as fresh as you could get. We sadly couldn't fit a dessert in, but their Irish coffee is the biz!
We would have scored this hotel with 5 stars, but for the fact that it doesn't have an indoor pool, and the public areas are not big, so although, at this time of the year, it was ideal, I would not enjoy staying here so much in the high season.
Having said that, all the public rooms were beautifully furnished and intriguing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Since the OGH changed their fine dining restaurant into a "Curry Room" the diner now only has Hobsons choice of eating in the Brassiere, unless you want curry. The room itself is very well laid out and the service is excellent. Unfortunately the food is very mediocre. You know the sort of thing. Not poor enough to ellicit a complaint but totally unmemorable. After an absence of nealy 12 months for just that reason, my Wife and I decided to give it anoher try and went for Dinner Saturday evening. The restaurant was less than 10% full, which did not bode well for the evening and unfortunately the food had not changed. A very limited menu (For a 5* Hotel) and still not poor enough to complain but not very good either. Shame, it should be one of the best in Guernsey.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is very central but I feel for the price you should get slightly larger rooms. The bedroom (Room 202) was very small as was the bathroom. When you spend these kind of prices you are paying because you are planning to spent time in your room and use its facilities. To use the kettle you had to fill it from the bath and then find room on the table as it was kept in the wardrobe. Also the television signal was not good at all.

The staff were very friendly and helpful and the food was great. The spa was fully booked on the day we visited which was a shame but our own fault for not booking before arrival.

I just feel that for a 5 star hotel and the prices that they charge the bedrooms need to be bigger I am afraid.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed at OGH for 3 nights from 15th February. We were really impressed with the advance notification form we were asked to complete so we could make special requests and insodoing advised of an early arrival with the result that our room being available on arrival (as well as the flowers and champagne I had requested). We booked a suite for a few days of luxury and the room did not disappoint. Staff on arrival were really helpful and welcoming, and this was a common theme for our 4 days at the hotel; nothing was too much trouble. We ate in the Brasserie on the first night and had a wonderful meal, followed by a fantastic curry in The Curry Room. We were the only couple eating in the curry room that night and the waiter gave us an excellent personal "butler" service, happy to chat and also advise on the wine flight my wife opted for. We ate out on Tuesday night and the hotel were happy to give us the benefit of their advice, and we closed off our few days away with a lovely afternoon tea at the hotel. We made use of the gym and spa and if we had a niggle it was that the steam room was closed and the gym was quite busy with (I suspect) local members. This didn't in anyway detract from our break and we would thoroughly recomend the OGH for a short (or longer) break on a lovely quiet island where we walked and walked and walked enjoying the peace and quite, wonderful scenary and the chance to get away from the normal busy-ness of life. Thank you so much
tripadvisor.co.uk
Source: tripadvisor.co.uk
Myself and my wife got married last year and we chose the OGH for the reception. What can i say the Hotel is fantastic and the staff even more so. We were looked after during the build up by Sam who was the events manager and she did a fantastic job of making us feel welcome and catering for our every need. The hotel is beautiful and when we arrived in the afternoon the sun was shining and everything was laid out as we had planned the staff were all top notch and nobody was left waiting for drinks or food. On the day Harry took us through the proceedings and he did an excellent job and really made the occasion a special one. I cannot rate this hotel highly enough and would strongly recommend to anyone visiting Guernsey its location is perfect and the rooms are stunning. Defiantly the best hotel in Guernsey without a doubt
tripadvisor.co.uk
Source: tripadvisor.co.uk
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