Old Government House Hotel & Spa
Latest Reviews
Back to Guernsey on business and to the solid OGH - hasn't changed a bit - apart from a decoration upgrade. Everything is just right here - only one complaint, my room was incredibly warm even with the window open.
Source: tripadvisor.co.uk
Probably the best hotel I've ever stayed in, certainly the best I've paid for myself. Staff were unbelievably attentive and universally excellent. Breakfast was outstanding with huge choice and fine quality. Stay there, you will not regret it
Source: tripadvisor.co.uk
It was lovely to be greeted with smiles and positive reactions to all requests. From parking our car to helping with directions. Everything was a pleasure. The hotel is an oasis in the middle of town, within walking distance of shops and restaurants should you want to venture outside at all! The staff are charming and polite. Immaculately dressed and always there when needed. It was a delight and we will be back.
Source: tripadvisor.co.uk
It is not hard to see why this hotel commands good reviews. We have just stayed for 4 nights and cannot fault it. The room was very comfortable. Attention to detail is consistent . Staff can not do enough for you. The outdoor pool is warm and well maintained. The food in the brasserie for breakfast and dinner is excellent. As another reviewer commented it was a nice touch that staff took the time to remember and greet us by our name. This is not though a cheap break. However the hotel does live up to its five star rating
Source: tripadvisor.co.uk
Just back from a 3 night stay at OGH with my elderly mother. The rooms and overall ambience definitely deserve the 5 stars awarded and the food was so good that we had no desire to eat elsewhere, but it was the staff who made our stay more than pampered. I'd particularly like to thank the concierge JARO who was so understanding about my mother's disability and made sure that we were able to go and explore/enjoy the area without a care in the world.
I told JARO where I wanted to visit and as any good concierge he sorted every step of our trip, from the moment we left the hotel to the moment we arrived back. But it was the fact that JARO was so attentive to our needs. Even when we travelled to Sark, the driver of the horse and cart that met us commented out of the blue about how friendly and respectful JARO was whenever he spoke to him (even though he hadn't met him in person). The rest of the staff were all friendly and very helpful and couldn't do enough for us. So thank you OGH for the fantastic memories we have of our holiday.
I told JARO where I wanted to visit and as any good concierge he sorted every step of our trip, from the moment we left the hotel to the moment we arrived back. But it was the fact that JARO was so attentive to our needs. Even when we travelled to Sark, the driver of the horse and cart that met us commented out of the blue about how friendly and respectful JARO was whenever he spoke to him (even though he hadn't met him in person). The rest of the staff were all friendly and very helpful and couldn't do enough for us. So thank you OGH for the fantastic memories we have of our holiday.
Source: tripadvisor.co.uk
Lovely friendly staff to greet you on your arrival, nothing is too much trouble. Homely and beautifully furnished bedroom - faultless. Breakfast was delicious and relaxing. Lots of lovely places to sit and relax - again with friendly attentive staff. 2 minutes walk to the High Street and other restaurants. Fantastic spa facilities. Did not want to leave and would only ever return to this hotel and would recommend to everyone. All hotels should be run like this.
Source: tripadvisor.co.uk
We have stayed at the OGH seven times over the last 13 years, the last time in June 2014. It is a lovely hotel, perfectly situated to walk the charming town of St. Peter Port. The staff is amazing! After our first time staying there in 2001, we have never even considered another hotel on Guernsey. Since the Red Carnation Group took control a few years ago, the hotel has gotten even better. You won't regret booking at this hotel.
Source: tripadvisor.co.uk
From the moment one arrives until departure this hotel lives up to every expectatiom, the breakfast choice and quality is superb, the staff are attemtive, the management are on the ball amd the building itself if a wonderful colonial building that makes one fee the Governer is still in residence. Great relaxing areas both indoors and outdoors and the swimming pool area is a real sun trap even if you dont want to actually brave the water!
Source: tripadvisor.co.uk
This hotel was fabulous. The staff were excellent,friendly and professional. We were made very welcome as was our little Jack Russell dog! Our room overlooked the islands of Herm and Jethou and was very comfortable and tastefully decorated.We did have a problem one night with a loud television in the room next to ours but this was dealt with efficiently by the night concierge. The food was delicious and we particularly enjoyed our Indian meal in an additional atmospheric Indian dining room. All food in the main dining room was also delicious. We loved the heated outdoor pool and having had a massage in the spa I can thoroughly recommend that too. This a five star hotel but with a relaxed,though very professional,country house feel. Nothing is too much trouble for the staff and there are many thoughtful and extra touches. We can't wait to return.
Source: tripadvisor.co.uk
Lovely hotel, excellent staff and mouthwatering food.
They even picked up on the fact it was our wedding anniversary and when we got back to our room that night we had a tray of decorated fruit and a bottle of pink bubbly waiting for us and the bed was decorated with white Rose petals.
Ok it has been 40 years since my last visit somehow I don't think it will be that long before we return.
They even picked up on the fact it was our wedding anniversary and when we got back to our room that night we had a tray of decorated fruit and a bottle of pink bubbly waiting for us and the bed was decorated with white Rose petals.
Ok it has been 40 years since my last visit somehow I don't think it will be that long before we return.
Source: tripadvisor.co.uk
We came to Guernsey to celebrate my husband's 65th birthday and OGH gave us all an experience we will not forget. My son, his girlfriend, my husband and I were made so welcome and the complementary birthday cake and candle was such a lovely surprise. The food was excellent, pool area superb and gym and spa facilities. Our rooms, with sea views, were so comfortable and well maintained we could not fault anything at all. We can all recommend this hotel and look forward to returning again in (hopefuilly) the not too distant future.
Source: tripadvisor.co.uk
Enjoyed a week of utter luxury, with breakfast and dinner. Food top notch, staff are so welcoming and efficient. Wonderful location. Fully equipped gym and the most relaxing pool area. Room a little small. We were so looked after and will definitely be back.
Source: tripadvisor.co.uk
We came to Guernsey for one day via the ferry from Poole to see whether it is somewhere we could come for a long weekend. We had Sunday lunch at OGH and it was great. I am pretty sure the sunshine helped, as did the pleasure of sitting outside in the olive grove, and the great service from Naru, but most of all the food was really quite special. And the set £25 menu is just excellent. We will likely come back at stay at the OGH.
Source: tripadvisor.co.uk
we stayed the eve before the wedding .the staff are amazing and the bedroom was great nothing was too much trouble fab time x from checking in to checking out we were treated as if we were really important !!
Source: tripadvisor.co.uk
I go to Guernsey three times a year, on business. The only benefit is being able to stay at this hotel. I cannot rate this hotel highly enough. Staff are great, with some remembering my name from previous visits. Certain rooms can be a bit small, but so very comfortable and clean.
If only all towns and cities on the mainland had a Red Carnation hotel! I also stay in a sister hotel in London, again very good.
Stay here!
If only all towns and cities on the mainland had a Red Carnation hotel! I also stay in a sister hotel in London, again very good.
Stay here!
Source: tripadvisor.co.uk
Just spent the weekend at this hotel as part of a break which included taking part in the round the island walk.It was just the place to relax after walking for eleven hours .The staff were really attentive and the food in the Indian Restaurant was absolute quality.
The room was very comfortable with loads of towels and nice thick robes,filter coffee various teas and hot chocolate.We had a sea view overlooking the outside pool which was heated to just the right temperature which was just the place for my wife to unwind with a glass of champagne.
We had a really good time and will definitely visit again.
The room was very comfortable with loads of towels and nice thick robes,filter coffee various teas and hot chocolate.We had a sea view overlooking the outside pool which was heated to just the right temperature which was just the place for my wife to unwind with a glass of champagne.
We had a really good time and will definitely visit again.
Source: tripadvisor.co.uk
From the moment we arrived at this establishment we felt special. My husband and our 7 year old daughter spent a week here in August last year. For a five star hotel one expects the best, but the staff here went that little bit further to be helpful and kind. One of the Red Carnation hotels, dotted around the world, it was not a chain hotel but very individual. It had the atmosphere of a country residence retreat, we were surrounded by antiques and little touches that made one feel very comfortable. Our family room was large, with a lovely bathroom, small touches such as the fruit on arrival, gifts and toiletries were thoughtful. The grounds were pretty and overlooked the sea, the pool was nicely placed and relaxing and well attended by staff to pamper to your every whim. The dining room was quaint and elegant, and the service the same - nothing was too much trouble. The food was tasty and didn't over-face you. The staff spoilt my daughter, with large jars of sweets on the sideboard to help yourself to. We walked into the centre of St Peter Port, which was small and very pleasant. My daughter needed a non emergency appointment with a GP, she was seen in 30 mins by a Doctor on the top floor of Boots, it cost £50 but my daughter was looked after well. A point to remember that although the Channel Islands are in the UK they are not in the NHS, so its worth checking your holiday insurance if you are covered, we were with Natwest and weren't!! So please check before you go.
We plan to return here for absolute comfort and relaxation!
We plan to return here for absolute comfort and relaxation!
Source: tripadvisor.co.uk
Beautiful hotel with stunning views. As in other reviews the service is wonderful.The food was excellent and the range of decent quality wines available by the glass much appreciated. We wish we had more time and could have tried the wine tasting offer, next time a must!
Source: tripadvisor.co.uk
This is quite frankly one of the best hotels we have stayed in, notable for the excellence of the service. tasteful decor and outstanding food. We thoroughly enjoyed our stay and would recommend it to anybody. We will certainly return there if we get the opportunity
Source: tripadvisor.co.uk
We flew over to Guernsey for lunch on Saturday and hired a private room. The hotel couldn't have been more accommodating even though they were hosting a large wedding that day. It is a magnificent place, very close to the centre of St Peter Port. The food was excellent, but the staff and service we received really shone through. They must have excellent management and must also invest in their staff as it definitely shows. Thank you to everybody for making our day so special.
Source: tripadvisor.co.uk
We stayed for two nights and had a thoroughly wonderful stay. The service was impeccable and the food was excellent. As a vegetarian I was very well looked after and nothing was too much trouble. The staff booked us a trip to Sake which was a lovely a lovely day out. They even provided me with some carrots to feed the horses. I can not praise this hotel enough. I felt relaxed from the moment we arrived and can not wait to come back again. Thank you to all the staff for looking after us so well.
Source: tripadvisor.co.uk
After having stayed several times at the group's sister hotel, The Chesterfield in London, I had high hopes for the OGH - I was not disappointed. Very high service levels including a tour of the hotel on arrival and staff greeting me by name throughout my 3 night stay - all nice touches. Beautiful location above St Peter Port with extremely well kept gardens overlooking a very warm outdoor pool. Brasserie dining was a pleasure, I would agree with earlier TA comments about how good the Eggs Benedict breakfast dish is. My one criticism is in the guest bedrooms - I am all for antique furnishings, but in my room (105) some of the pieces were looking a little worn out - knocked white paint marks on the desk and the bed mirrors is dire need of re-silvering - hence 4 rather than 5 stars. A shame as the rest of the hotel was exceptionally well maintained and presented.
Source: tripadvisor.co.uk
I spent 4 days for a meeting in the OGH. The staff is very friendly and makes every effort for the customers. I had a room with a stunning view on the sea. The breakfast is fantastic. Enjoy this hotel and visit Guernsey.
Source: tripadvisor.co.uk
We just stayed for one night but the Hotel is really beautiful, our room had a balcony and was overlooking the sea, really spacious with lovely bathroom. The staff are really fantastic at this hotel, nothing is too much trouble and their customer service is amazing. I had a minor issue with one of our courses for our evening meal and it was dealt with superbly with mimimum fuss. When we checked out we were given handmade flapjacks for our journey home, I thought that was a really nice gesture. We look forward to coming back very soon!
Source: tripadvisor.co.uk
The hotel has an excellent central location and the welcome is warm and genuine. Almost every member of staff seems to have the guests' comfort and convenience as his or her priority. Ask and you will receive - with a smile! My wife and I enjoyed our short stay.
Source: tripadvisor.co.uk
