My wife and I booked this as a last-minute break having never been to Guernsey before. Because it was last-minute we could only have a sea-view room for the first three nights of our stay and had to move into a side room for the last night. However the staff were very accommodating and the move was not a problem. In both rooms the beds were enormous and comfortable but did take up a lot of space as the rooms, which were labelled King, were not huge and quite full of furniture. Bathrooms are also quite small but very modern with good quality fittings.
The location is good being less thanten minutes walk down the hill to the centre of St. Peter Port (and a couple of minutes longer back up the hill) in a quiet road.
As the building is an old one converted to a hotel with more recent extensions, the layout is more higgledy-piggledy than a purpose built hotel. But we liked that and it was very interestingly decorated with period furniture and 1920's/30's cartoons and posters.
We had intended to have dinner at some of the restaurants in the town but actually ate all four nights in the Brasserie where the food was very good. If we had stayed much longer we would probably have wanted a little more choice as the menu is not over-long (the fish of the day was the same every night)
Breakfasts were excellent with lots of choice. The fresh fruit was very tasty (some apparently grown in the hotel's own garden) and there was a buffet for cold meats and pastries. Items off the menu such as kippers, haddock and the Full English, were cooked to order. A huge improvement on the chain hotels' hot buffets.
The outstanding feature of this hotel is the staff. All the ones we met, Reception, Concierge, Bar, Restaurant and Housekeeping, were, without fail. friendly, helpful and cheerful. We were more than pleased with the service we had from all of them and feel that they contributed a lot to how much we enjoyed our stay.
We highly recommend this hotel.

An excellent stay in a quality venue that manages to balance great service, relaxation, customer service, all at a fair price. This was a bank holiday 3 might break we thoroughly enjoyed. The staffs attittude was always positive and indicates to me a well led and happy team.2 weddings happened over the weekend but our stay was not disturbed and we never felt ignored. Finally highly recommend the curry room.

This was our second visit to the The OGH. There was a slight reluctance as its not easy to repeat the same fantastic experience twice but Andrew and his team managed it. I also had a spa treatment this time which was so lovely I went back again the next day. Our children who had begged us to rebook this year were absolutely delighted to see Ken who manages the restaurant again. He has the intuition to make sure their stay as special as ours. See you all next year.

My wife and I were celebrating our 30th Wedding Anniversary spending 4 nights in the hotel. We we were greeted royally by a wonderful smiling Czech doorman who gave us a tour of the hotel, parked our car and showed us to our room. This was both opulent and extremely comfortable. Nothing was too much trouble and were we presented with a bottle of sparkling wine on our first night. We had been contacted a week or so prior to our stay to explain that there would be a wedding over the weekend and there would possibly be some loud music. However the staff placed us in a room on the other side of the building away from the celebrations and we not aware of any disturbances. We were extremely impressed by this excellent and considerate service.

We cannot praise the staff enough; they were friendly, charming and extremely helpful throughout our stay. The brasserie served excellent food and everyone was absolutely delightful.The staff seemed genuinely happy and shared a common determination to provide high quality service. Brilliant! We have already recommended it to our five grown up children and their partners and to our friends.

Arthur & Polly Robson, Bognor Regis

Found the bedroom a little small for a couple which made it rather warm at night but that said it was still most acceptable. Hence my rating .
All staff were most courteous, polite, professional & helpful at all times. Nothing was too much trouble. The food was delicious and abundant served in the conservatory restaurant with views over St Peters Port and beyond to a Herm Island- wonderfully relaxing.
The hotel is comfortable yet palatial at the same time.

I won't repeat all the good comments others have made but I totally agree with them. My wife & I stayed from the 20th to 27th August and from the moment we were met on the steps to when we left nothing was too much trouble. Our grandchildren were also in Guernsey and when they came for afternoon tea with our daughter they were treated as they were residents and Ken treated them to 'special' cookies to ice themselves.
I've stayed in hotels all over the world when on business but the service, atmosphere and decour at OGH was way above anything I've had before. Attentive service without being intrusive and a guarantee of a return stay.

My husband and I stayed in this hotel for a special birthday back in July. We have travelled all over the world with work and on vacation from NYC to Singapore, from Dubai to Barcelona....and this is the best hotel we have stayed in. Not just the hotel (which is luxury) but the service was impeccable. Really first class touches. All staff were so personable. We loved our stay and will be back!!

The OGH is a first rate hotel a real home from home all the usual facilities you would
expect from a hotel of this standard plus genuinely pleasant and helpful staff.The atmosphere
is relaxed but attentive our few days break were wonderful.

A terrific establishment with many old fashioned values translated into contemporary style and comforts. Everything has been considered for supreme comfort and elegance bit a certain informality is also achieved with completely outstanding staff in every department, although we did feel the reception team were not quite so organised and impressive, and the Terrace Bar slow in terms of service. The rooms are superb and The Brasserie a perfect dining room again with excellent staff who go the extra mile to serve wonderful food. Main problem is the road access and parking; staff valet park your car safely but there is no on site car park as the hotel is in the old part of St Peter Port on a narrow hilly street. The gardens and pool are surrounded by the property which is beautifully decorated and preserved. This hotel is the perfect oasis in Guernsey.

Perfect hotel for relaxation. Situated in a quiet location but very close to the shops, cafés and restaurants in and around the St Peter Port harbour. We enjoyed an excellent champagne cream tea in the Brasserie on our arrival, and I was treated to a wonderful Swedish massage at the Spa. Rooms were spacious and very clean and comfortable. The full English breakfast lived up to our expectations. But best of all were all the friendly, helpful hotel staff. I look forward to staying here again on my next visit.

My husband and I have recently returned from an excellent and memorable stay at the hotel..the attention to detail and to the overall attention we received from all the team was first class. We were celebrating our 45th Wedding Anniversary and the lovely touch of receiving a bottle of Sparkling wine in our room was much appreciated...I would recommend this hotel highly and would like to add a special thank you to Catalin,Oliver ,Stewart and Ken for making our stay all the more enjoyable.

My husband and I spent one night at the OGH on the occasion of our daughter's wedding. The reception was held in the hotel Regency Room. I was most impressed with the efficiency of the staff, their helpful attitude and the overall attention to detail. The quality of food served to 120 people was exceptional and I have no hesitation in recommending this hotel.

Our stay here began with a tour of the hotel, which I have never had at a hotel before, and this was very useful, as we were shown where the different rooms were and how to access them. Jaro's welcome immediately made us feel we were going to like this place. The room was comfortable, Jaro showed us how to get the internet on the TV screen and how to get the weather forecast. We liked the bathroom, the monogrammed towels, the L'Occitane toiletries, and the shower was great to operate. The one by the pool, sadly, was a wet room, with emphasis on the "wet", as the water didn't drain away quickly. The pool was lovely, with comfortable loungers all around, supplied with towels, and bar service. The restaurant was first class. Breakfasts were excellent, huge selection of fresh fruit, delicious variety of cooked meals too, and you could eat outside in warm weather. The evening meals in the restaurant were good too, but my advice to anyone eating there would be not to be put off by the rather bland descriptions of the food on the menu, the chef is an artiste, so choose whatever you fancy and it will be fantastic. All the staff were very attentive, and made you feel that nothing was too much trouble. The location of the hotel was good for the town centre and the port, St Peter Port is hilly, so you don't want to be too far from the main attractions. The staff book boat trips, etc. and give good advice to make your holiday just the way you want it. If you want a real five star experience, this is the hotel for you.

Bea Tollman (the founder and president of Red Carnation Hotels) promotes "no request is too large, no detail too small" and her manager and staff maintain this throughout the hotel. The furniture and fittings are wonderfully tasteful, the service, rooms and food are outstanding. The facilities are fabulous and we look forward to booking room 107 which over looks the harbour next year. It was a fantastic experience staying at the OGH!

We stayed for my brothers wedding, fantastic service from start to finish, very helpful staff. Room was comfortable with lovely decor. Dinner and breakfast was very good. Also a great location if you are visiting the island as it's right in the centre of town.

We loved everything about The Old Government House Hotel: our beautiful room with a balcony and sea view, the lovely public spaces and gardens, tea in the garden, piano music in the evening. What makes the hotel a stand-out, though, is the service. It is perfect. Special kudos to the concierge staff, especially Jaro, for making OGH and Guernsey a place we hope to return to! Not only is no request too much trouble but you are made to feel as if helping you gives the staff real pleasure. It's clear that the staff loves Guernsey and wants their guests to love it too. OGH is part of the Red Carnation group. I will definitely seek out their other hotels in my travels based on our stay at OGH.

we stayed here in the herm suite for our wedding and had our reception here. Firstly all I can say is positive things about the OGH.

The staff are wonderful and ensured our stay was comfortable and harry is a real credit to the hotel. He really made our day so special as he constantly asked if there was anything he could do for us and was more than happy to show us what the hotel had to offer.

The food was perfect and all of our guests really enjoyed their meals, everything was made to perfection and the whole day ran ever so smoothly. The staff were so attentive throughout the meal and remembered our names which really made our day.

The suite is beautiful with superb views from the balcony and flower petals on the bed, we were greeted with champagne and chocolates and a courtesy call making sure we were comfortable. our stay really was made so special. Again harry asked if we wanted to be shown where the heath club was and personally took us round the hotel for photographs.

our guests and I were really impressed with how friendly and welcoming the staff are and this really shone through our stay!!! The OGH definitely lives up to its slogan.

we will be certainly coming back!!!!

Rhiannon & Tony

We didn't stay here, we attended a wedding. What a fantastic wedding it was. The food was lovely, the staff professional but friendly, the views were breath taking. A fabulous venue and a brilliant day.

We stayed here for 5 nights and the hotel is excellent and the service definitely 5 star, nothing is too much trouble, you are really made to feel welcome. The location is good although nothing is far away in this small island. The only criticism I would have, is that the beds are too hard. In a hotel of this standard I would expect to sink into a lovely soft but firm bed and this only had the firm aspect.

What a superb hotel and location. Heated outdoor pool. Met at the airport. Champagne chocs and flowers in room. Very comfortable. The staff were chatty, friendly but always slick and professional. Dale seemed to do a bit of everything, remembered our names and was a wonderful ambassador for the hotel. Thank you all for a wonderful anniversary weekend.

A nice mini break in Guernsey, the weather was good to help. The hotel was excellent, as was the food and accommodation . We found it to be located well in St. Peter s Port also, as there are quite a few things to see.
We could not use the spa unfortunately as it was fully booked, so this needs to be booked beforehand.

Stay one midweek night as we were meeting friends off a cruise ship. Our room was ready earlier than excepted so we changed and went around the small quiet pool which is in a bit of a sun trap. The staff were some of the most friendly I have come across in hotels and all wanting to go that extra mile to help and make your stay an enjoyable one. Room very quiet and comfortable. Breakfast the following morning was very good as well. This has to be the only place to stay in Guernsey.

We have sailing this year in England and then went to Channel islands. I have been there for a first time. On Guernsey We were walking and looking for a place for diner. I have noticed a lovely hotel and we came in. We have had diner at the brasserie Everything was perfect there, interior,
lovely terrace, food and the excellent service. The member of the staff Marius was very kind to tell us more about the second hotel on Guernsey of the Red Carnation hotel chain and next day we went for diner there. It was the same nice ambiance. I highly recommend everyone to go at least for diner to these hotels while visiting Guernsey. They are for sure best places on the island!

We decided to for go lunch and have afternoon tea instead at the Old Government House as a treat for my parents whilst on a shirt break in Guernsey. After spending the day touring around the island, we were all ready for a cup of tea and some delicious food. And that's just what we got! The men also indulged in a glass of excellent champagne. We opted for the deluxe afternoon tea package, sandwiches, scones with jam and cream and a selection of cakes. All prepared that day and the scones freshly cooked and still warm when they arrived. Heaven, especially when sitting in the fine surroundings of the OGH. We all left happy, if slightly full and were restrained enough to decline the offer of a doggy box for our leftovers (we did manage to leave a couple of cakes un eaten!). Would definitely come back.

We spent a week in this fabulous hotel and were truly sad to leave. The property itself is beautiful and the staff were so friendly, efficient and really seemed to enjoy making our stay one to remember.
On our second night we celebrated my husbands birthday in the Brasserie restaurant. The food was great & at the end of the meal we were presented with a special dessert and a hand writen birthday card.
The one and only negative thing about staying at this hotel is that it has spoiled us for everywhere else. We will definately be returning next year.