OGH has an enviable location looking out to sea in St Peter Port. The building is something of a labryinth but is tastefully decorated and furnished- and a sea view room is worth the extra cost. The food served in the Braserie was really excellent with "Arthur's Curry" and "Hand chopped salad" worthy of special mention. However all this is secondary to the multi-lingual staff who were excellent in every respect. They went the extra mile to ensure we were well looked after for the four days we stayed at OGH. The service made this comfortable hotel feel special. We will now try other hotels in the Red Carnation group!

From the minute we arrived the standard of care was amazing. It is hard to decide if it is the Hotel or the Staff that should get 5 stars, and after our first visit I can confirm it is both! If I could give an extra star to the staff I would. On our last day my husband was poorly .. but he was made to feel better by their genuine concern and thoughtfullness - they even went to the chemist for him to collect his medication, way over and above expectations. I have come home feeling thoroughly spoilt, thankyou. New Year 2015 has started off with magic in the air thanks to the Hotel and staff. We are already planning a return journey to the OGH, hopefully with friends. Thankyou !

Best place to be in Guernsey. ...

We have just returned reinvigorated and energised from our superb short Christmas break. The three nights we spent at the OGH passed too quickly! We were pampered by the staff who really looked after my other half who is pregnant. The Christmas lunch was excellent and our free room upgrade upon arrival was a lovely surprise - Our room had an Art Pop theme with original art work! The OGH parent group Red Carnation mention in their brochure a commitment to installing original art in their hotels; having owned a Contemporary Art Gallery I could see the success of this brief by the lovely eclectic theme throughout the hotel. We will be visiting again and next time hopefully a child in tow ! Many thanks from Christopher Guillochon.

Just spent Christmas at the OGH Hotel with my elderly mother and had a wonderful 5 days. We were sad to leave and can`t wait to go back. The hotel`s elegance, warmth and comfort is far superior to anywhere else we have ever been.The service is second to none -- this team really go that extra mile and more for their guests. Guernsey is a beautiful island with the OGH Hotel as its crowning glory.

Ms L Law

My wife and I booked The Magical Christmas package. The trouble was that on arrival it became clear that hardly anybody else had. However, Christmas day lunch was a joy and was well patronized, but for the rest of our 3 day stay we were almost on our own. The waiters did a splendid job and were very attentive. Considering the package on offer we were disappointed that the people of Guernsey had not seen fit to take more advantage of the superb accommodation which would have added a bit more festive ambience. Thanks to all the staff for their efforts.

Our second time in Guernsey this year, and yet again the OGH is proven to be a world-class hotel with the best local influences. It's run efficiently and professionally by Red Carnation, with a well-trained staff and everything you'd expect from a luxury boutique hotel. The two bars are the highlight: this is one of the places that Oliver Reed used to get sloshed, and where Guernsey's upper crust come in for a tipple after work. The restaurants are excellent too: good service is a rarity on Guernsey, so the hotel has wisely imported a few French waiters to set an example.

I have stayed at the OGH a number of times and it never disappoints. Room, service and quality of food. Excellent location for the court (which I needed to attend) and town. I want to come for pleasure.

This was our first visit to Guernsey and we were visiting a close friend of ours who has just moved to the area. Knowing my obsession with five star hotels she recommended we stay at Old Government House - well this really was my kind of hotel in every way.

The hotel is very "old world" fabric covered walls, exceptionally comfortable lounges, bars, sitting rooms and restaurants. Open log burning fires in the reception areas (we visited in November) plenty of staff who were all extremely attentive and friendly. We were greeted at reception and our room allocated. We were escorted to our room by the bellboy who showed us around the hotel and our room.

I booked a sea view king bed room with balcony and was given room 111. The room was stacked with "comfort". Fabric covered walls, huge bed which was extremely comfortable and in this hotel they have got the pillows right (huge and very comfortable), premium quality signature linen and on the bed were two swans made out of towels. You may find this tacky but I love those little touches, to me it says that somebody cares what you think of the hotel's attention to detail. Flat screen TV which was small for the size of room and a limited number of channels but we don't spend time watching TV in hotels - just an observation. Tea and coffee (very good "real"coffee!) on a tray with lovely china cups, kettle and cafetiere with a note to order "real" milk if preferred. A huge comfortable sofa which turned into an extra bed too. There was a chest of drawers, desk and small table. The balcony was small but big enough for a round table and chairs. The bathroom had a large walk in shower, toilet, bathtub, single basin, heated towel rail and loads of large fluffy towells. Quality toiletries (Loccitane), the bathroom is small but everything is smart. The room has air conditioning but as we always love fresh air, we had the balcony doors open. We stayed at the hotel for 3 nights and thoroughly enjoyed the room.

The hotel has a lovely restaurant, breakfast is a cold buffet and hot à la carte everything is served fresh by excellent friendly staff. The bar has an open log fire as does the sitting rooms where they serve afternoon tea - Lovely!!

There is an outside small pool which was closed on this visit in the winter, a fully equipped gym and large communal spa area consisting of steam rooms, sauna and two hot tubs.

All the staff here are wonderful, they all wear a carnation behind their name badge (the name and logo of the hotel group) clearly everybody enjoys working here and are proud of the hotel and certainly add to the tranquil efficient comfortable welcoming atmosphere.

I thoroughly recommend this only 5 star hotel in Guernsey.

The rooms are a bit small, everything else is top drawer luxury, service is very attentive and personal. It is old world England at its best.
Not ideal for children
Breakfast was always excellent as was the cream tea.

Very central AND car parking. But very rambling to find rooms. Some double rooms not too big. We complained and were given a larger one. Breakfast very good. Stay there again-it is a yes or no. Not the ambience I expected.

This hotel has commanding views over St Peter Port and over to Herm and Sark, but only some of the bedrooms share that view. It is an old building which has been well maintained and is tastefully furnished. It has a warm and welcoming feeling like good hotels should in the autumn. It is a rambling place with a rabbit-warren of stairs and corridors but its public rooms are spacious and impressive. There is a small gym with sauna and Jacuzzi but no swimming pool. The bedroom was large and well furnished and equipped, as was he bathroom, and the bed was wonderfully comfortable. We went out to dinner to a favourite restaurant but when we returned late there was a welcome in the bar and seats around the log fire as we enjoyed a nightcap. Breakfast was stunningly good as regards choice, quality and service. - this is the standard of breakfast that all hotels should aspire to!

Every aspect of this hotel is superb. We stayed in a classic room and even though the room was very small it did not detract from our stay.
Linens and towels are luxurious. Even the in room slippers were in a class of their own!!

The hotel is super quiet as all the walls of the hotel and bedrooms are covered in sound insulating fabric.

The staff were great and so attentive without being obtrusive. Breakfasts were superb served by delightful staff.

There are several cosy areas and I think my favourite was by the bar looking out on to the gardens and sea.

A lovely hotel with so much to commend it. Expensive yes but well worth it.

Definately a 5 star experience.

From start to finish we had the best service from friendly, efficient and caring staff, nothing a problem, excellent service, excellent quality of food and beverage, except for not having any of the two Tawny Ports on there drinks list.

The only minor issue we had was the first room (Number 132) was noisy, you can hear the constant noise from an extract fan. But on mentioning to the staff we were immediately offered an alternative room, slept like a baby :-) Just a suggestion, but secondary glazing is a quick remedy to the noise.

In summary, absolutely brilliant stay and looking forward to returning in the New Year.

From the moment we arrived by ferry and met by Dale, we felt thoroughly spoilt and nothing was too much trouble. Loved The Curry Room, the breakfast was perfect, our champagne picnic on Herm was the best ever and cannot wait to repeat it. Surprise birthday cake was a lovely touch.
We loved our room. We just loved the whole three nights. The location was perfect.
We have never stayed in hotel where all the staff had such big smiles all the time. We cannot wait to go back again.
A huge thank you to all at The Old Government House Hotel for making every penny spent feel worth it.
Don't think about it, just book a stay now.
X

Other reviewers have said it all. Excellent personal service throughout our week long stay with all the comforts you would expect from a 5 star hotel. Ate every night in the hotel either in the main restaurant or the small intimate Indian restaurant and the food was delicious. Only slight disappointment was the quite limited menu choice of the Indian dishes available on the menu as we would have liked to have tried more. Booked a room overlooking the harbour and this was on the first floor, which did mean the view was slightly affected by the extended roof of the building below but that didn't detract from the beautiful sunrise and sunset. The staff cannot be praised highly enough.

Had the most lovely nights sleep in the most comfy bed ever. The hotel is just gorgeous. Clean, cosy, classy, friendly and it felt like the staff genuinely wanted you to enjoy your stay. They catered for everything and proactively thought ahead for every eventuality. A 2minute walk from the pier and the shops. Absolutely loved it

a 5-star hotel but without all the aloofness of traditional business- class hotels. We were there on a private visit but, despite the presence of various business conferences, we felt very welcomed with personal service and attention to detail. Recommended.

If you are looking to stay in a hotel where nothing is too much trouble for its staff, this hotel is the one for you. From the silent air conditioning in the luxurious bedroom to the sheltered pool area , you'll enjoy every moment of being looked after.
The hotel is perfectly situated five minutes from the ferry and buses nearby.Nice touches were the birthday cake delivered to our room just after our arrival and the hand made biscuits on departure. The hotel is part of the red carnation chain and we shall certainly look to stay at another of their hotels in the future.

Great staff very helpful and accommodating. The whole 3 night experience was let down completely on the last morning breakfast, the previous 2 breakfasts were 5 star plus, eggs Benedicte to die for, last one the "chefs" had 3 attempts at the Benedicte before I gave up in disgust. Not sure why they thought the plate it was served on should be scalding hot and the hollandaise sauce "cooked" on top of the eggs like a pancake with the eggs being hard, thought maybe the name "sauce" may have given it away. If this had been other than a 5* hotel charging best part of £200 per night b&b I may have understood their complete lack of culinary skills.
Be careful if they have a conference or large party on in the evening as the restaurant service deteriorates dramatically, as we found out one evening, again at £150 a couple for dinner that isn't really acceptable. That said the previous evening the dinner service was 5* +.
Poor room size and that with an upgrade to. Queen room. Double bed made with 2 single mattresses not the most comfortable.
Was it worth over £800 for 3 nights stay? Emphatically NO.

We booked an Expedia special offer that included flights from Southampton plus 2 nights and 3 days at OGH. Went October 1st to 3rd. Our first visit to Guernsey and we had no particular expectations and just went to enjoy ourselves. The hotel was lovely, very clean, friendly helpful staff and excellent breakfasts. Our room (209) was very comfortable and beautifully decorated with a very nice bathroom. The public rooms were gracious and it was a pleasure to sit in the various rooms and on the terrace to enjoy the ambiance. Great central location and altogether a very positive experience. Highlight of our trip was walking around Herm in lovely sunny weather.

The title is taken directly from the hotel mantra on our room access card. We can assure you that this is what you can expect from your stay at this wonderful hotel. We were met at the airport by a warm and welcoming ‘Guernseyman’ and driven through the beautiful countryside by the private hire car arranged by the hotel. On arrival we were welcomed by name and upgraded, without request to sea view rooms. What a blissful start to our two short nights in this wonderful hotel. The hotel employees work as a team and made us feel so welcome, as if we spent two days every week with them. The effortless ambiance created by the staff are exemplary and could be down to excellent training, a faultless recruitment department or perhaps it is the personalities of the warm and quietly efficient lovely people who have chosen to work in this beautiful hotel. I don’t know, but I can assure you it works. ‘Generous hospitality and passionate service’ is what we had the pleasure of enjoying during our short stay. We will certainly return.

We carefully chose our room via the website hoping for something special, for our first mummy and daddy only break away without children for quite some time. We opted for a seaview king room. We felt badly let down by its 'generous' size and that of the accompanying bathroom. It was almost impossible to use the toilet without first moving the toilet roll holder, and it all felt rather small and squashed in. Not what I expect when paying GBP275 per night.

We ate one night at La Nautica in St Peter Port - great fish restaurant and fabulous puddings. And another night we ate in the Curry Club. We had great and attentive service but the food was a let down. The lamb curry was tough and chewy and really didn't taste of much.

The people working in the hotel are all friendly and greeted us every time we saw one of them. We were pretty self sufficient in terms of concierge services as we were visiting relatives on the island, but the staff were happy to help with umbrellas when there was a downpour etc.

Breakfast was delicious and we were able to have an lovely lunch outside in the October sun.

We'd probably go back as we have relatives living on Guernsey and it is one of the best hotels on the island. However I'd check first on the size of room in context of the price being paid.

We have just returned from our anniversary weekend at the OGH. It was a 5 star experience from start to finish. We booked the Tennefest weekend break and it was amazing. We were picked up from the airport, enjoyed a delicious three course meal, with wine on our first evening.
The breakfast was outstanding, superb choice and extremely tasty.
It was our wedding anniversary and the hotel surprised us with a bottle of bubbly, chocolate dipped strawberries and chocolates. What really stands out in this hotel is the staff, nothing is to much trouble and the service is the best we have ever had on our travels.
We have no hesitation in highly recommending this hotel, you will not be disappointed.

We were delighted by the welcome received at this hotel. The staff were friendly, courteous and helpful. As we arrived fairly early in the morning, the car was parked by the valet service (something we were most grateful for) our bags stored and we were given a tour of the hotel as it was our first visit. We were telephoned later in the day when the room was ready for occupation.
We ate in the Brasserie one evening and were delighted with both the meal and the service. There was a wonderful choice of fresh fruit to accompany breakfast but on a couple of occasions the cooked breakfast did not quite meet my expectations. One day it was not very hot and on another occasion there was a heap of streaky bacon instead of the back bacon as described on the menu. When this was pointed out, the same food was returned to me on a fresh plate, needless to say it was not eaten. I have been assured since, that this matter has been taken seriously and efforts will be taken to ensure the highest standards are maintained.
The bathroom was good with a fog free mirror which was most welcome. The toiletries, towels and robes and slippers were all of excellent quality.
It is a lovely hotel which I would have no hesitation in choosing for another stay in this beautiful island.