Old Government House Hotel & Spa
Latest Reviews
I attended an event yesterday at the OGH and it was fab, loved the staff particularly Harry and Philip - they were really helpful and supported us for the whole event - very grand and i would love to stay there as a guest next time!
Source: thebestof.co.uk
Stayed 4 nights in a harbour view with balcony which was lovely. Very roomy but couldn't get over the amount of furniture in the room! Bathroom a bit on the small size but all the amenities required were there.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Source: tripadvisor.co.uk
A bit too British. Staff is friendly and courteous. Great location on top of hill providing a great view of the port. My room oversees Castle Cornet. Walking distance to shopping street and esplanade. Wonderful. Just lovely hotel.
Source: tripadvisor.co.uk
Absolutely fantastic hotel with service second to none. We'd not heard of the Red Carnation group of hotels before but now look forward to staying as guests at other hotels in the group and will most definitely be returning to the OGH next year. It was the attention to detail that made our stay so special. Being asked for our choice of extras including our preferred choice of pillows and even hair straighteners prior to our visit made life easier as the requested extras were already in our room upon arrival. There are so many staff we'd like to thank but the names that we remember are Keith the barman from Dublin, Paul the pianist, Ken the chef and the Night Duty Manager. We were a little concerned about having to rely on Valet Parking but not for long as we never had to wait more than 5 minutes for our car to be brought to us. We normally have a rule of not dining in an evening in the hotel that we are sleeping in but we couldn't resist and certainly weren't disappointed! The rooms are spacious and comfortable and the towels are much fluffier than any we have at home! I did mention the purpose of our visit was to treat my husband for his birthday so he was thrilled when a delicious tray of tempting home made sweet treats arrived in our room complete with a birthday card - nice touch!!
J & T, Worcester
J & T, Worcester
Source: tripadvisor.co.uk
Wonderful staff who always treat their customers with respect and courtesy. I particularly enjoy afternoon tea at the OGH.. lovely range of sandwiches, cakes and treats.
Source: thebestof.co.uk
The Old Government House Hotel never fails to deliver. Superb food, stylish rooms and traditional values with impeccable service.
Source: thebestof.co.uk
I have attended many events at the OGH, from business conferences and weddings to dinner for two, drinks in the Crown Club or tea and cake in the lounge. The service of the staff is always faultless. They fully deserve their five star status. More recently I had a hen party pamper package with a full afternoon tea, use of the beautiful outdoor swimming pool (you would never believe you were in the centre of town) and a wonderful relaxing time in the spa. Again, all the staff were polite, helpful, and friendly. I have now booked the Regency Room for our next business event and am really looking forward to enjoying the evening at this top quality venue.
Source: thebestof.co.uk
We chose this hotel for a break to Guernsey because it offered the comfort and ambiance that we look for when we travel. It did not disappoint and although arriving too early for our room to be ready, we took a tour of the hotel and left our bags and explored the town. Our room was ready on our return after lunch. We had booked into the Sark Suite which was lovely and spacious - two bathrooms, separate lounge, large bedroom and plenty of storage space for our clothes. Thick fluffy towels and beautifully embroidered sheets were spotless. We had two balconies and it was lovely to sit in the sunshine looking out over the harbour to Herm and Sark. The breakfasts were excellent with plenty of variety (the biggest and juiciest blackberries I have ever eaten) and the hot breakfasts cooked to perfection. We had a lovely dinner there on the first evening. The staff were immaculately dressed, very courteous and always helpful. They gave the impression they enjoyed working at OGH and were proud to be part of its heritage. The hotel is a little like a rabbit warren and there are lots of little nooks and crannies you can tuck yourself away to read etc. We used the services of the concierge to book a trip to Sark and several taxis. It is very rare that we go away and don't have one or two niggles about something wrong with either the staff or the hotel but on this occasion I can honestly say OGH was perfection. Just wish we could have stayed a little longer. But there is always the next time!!
Source: tripadvisor.co.uk
Spent four days on business ,and Two days with my wife the receptionist I found extremely helpful ,and should get an award from the Guernsey tourist board ,room was very clean and good size , I found the breakfast to much for me ,from the barman to the waitress I found them very friendly ,the brassiere I found compared to the over priced London Brassieres very good value ,my wife had the lamb which she found very over cooked ,and it did take a while to rectify ,I had to wait for my wife to receive her replacement lamb, it took a waitress a good Five minutes to realise I had stopped eating ,so my meal was replaced ,we did receive two glasses of wine.
As I was in Guernsey to buy property's , I will be staying in hotels ,will I be staying here yes ,for the food in the brassiere no .
As I was in Guernsey to buy property's , I will be staying in hotels ,will I be staying here yes ,for the food in the brassiere no .
Source: tripadvisor.co.uk
The OGH Hotel was the best place I stayed on my recent tour of Scotland, Guernsey, and London.
Members of the staff were courteous and friendly at all times and extremely helpful, even remembering to bring a slice of lemon the second night I had the crab salad; my room was beautiful and spacious; the food at breakfast and dinner was fresh and delicious; the hotel's location is good for making small excursions on foot into town and to nearby attractions such as the Candie Gardens.
Members of the staff were courteous and friendly at all times and extremely helpful, even remembering to bring a slice of lemon the second night I had the crab salad; my room was beautiful and spacious; the food at breakfast and dinner was fresh and delicious; the hotel's location is good for making small excursions on foot into town and to nearby attractions such as the Candie Gardens.
Source: tripadvisor.co.uk
Stayed for two nights here in a sea view room which was very spacious. Bed was very comfortable as we're the chairs. Would have liked some cushions for the balcony chairs but it was nice to have a small outside area. Ate in the Brasserie which was good. I had a crab salad to start which was huge but the other half had the scallops which was a very small portion even for a starter. We both had the rack of lamb for main which although very tasty local lamb was overcooked. We did make a point about this to the waiter who agreed that it was overcooked. Despite this we were charged full price for it, perhap a complimentary drink might have been a nice touch. Breakfast was good smoked salmon and scrambled eggs were delicious. I need to have gluten free food and the staff were knowledgeable and helpful with gluten free bread available at meals. The only strange thing was that we were given a voucher for complimentary drinks at the bar, double room you would have thought a drink each, no only one drink. It is a very comfortable hotel but that is what you are paying for and the staff are courteous and helpful. Would certainly look forward to staying again.
Source: tripadvisor.co.uk
Our first visit to this marvellous hotel will not be our last. In fact we are planning on making this a place to return to two or three times a year. The service from making initial enquiries, to the warmest welcome on arrival, the care received in every department during our visit to our departure was beyond expectation. Every meal was a delight, the menu was imaginative. and the quality of the ingredients were first class. We thoroughly recommend this hotel to anyone who wants to be made to feel that they are a welcome guest for the whole of their stay. It is extremely difficult to choose members of staff to highlight for their service as each and everyone made us feel that nothing was too much trouble. But in fairness we would give a special mention to Ula in reservations, who was the one in patiently helped us get to the hotel despite bouts of illnesses which made us cancel our reservations twice.
Source: tripadvisor.co.uk
We had a Deluxe Afternoon Tea here yesterday. It was superb. Large choice of tea to drink ( I had a keemum type, strong and gorgeous ), sandwiches, scones and cakes. We ate in the garden on a beautiful day which added to the enjoyment.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
Source: tripadvisor.co.uk
Absolutely nothing but praise for this hotel. they get it all right. Staff are attentive and skilled. The breakfast is a joy. Spa superb, Nikki the masseuse was super talented. Amenities are all first class, great pool area. Whilst I did not have the afternoon tea it looked awesome.
Source: tripadvisor.co.uk
We organised with the OGH to hold our evening function with them. They were extremely professional and made everything easy and straight forward for us.
On the night, the staff and food were excellent.
We had an amazing night thanks to all involved with our event.
Thank you Andrew, Samatha and all your staff!
On the night, the staff and food were excellent.
We had an amazing night thanks to all involved with our event.
Thank you Andrew, Samatha and all your staff!
Source: tripadvisor.co.uk
This was everything you want a five-star hotel to be. Everything was done in the right way without you having to ask. How often does that happen these days? Not very! The hotel is in a great location in St Peter's Port. It is done up in a homely, but stylish way with pleasant communal area, garden and pool. We stayed in a King Double, which will a decent sized room with space for our ten month old daughter's travel cot (which the hotel set up and provided for us by prior request as well as providing a baby towel and a complimentary teddy bear for her, which was lovely). The staff really went the extra mile wherever possible. We we never made to feel a nuisance and our needs were met without fuss (e.g. a fridge was brought up so we could put our baby's milk in it within 3 minutes of asking!). Breakfast was delicious and after we had eaten, with our baby in her highchair loving all the fresh fruit, her special bowl and spoon were taken away and cleaned for us, which was really considerate of staff. Gorgeously comfortable bed, great shower with plenty of L'Occitane goodies in the bathroom, a decent TV, excellent concierge service and valet parking. All just great, but rounded off with a delicious afternoon tea on our last day, taken in the gardens with the last of the September sunshine.
Source: tripadvisor.co.uk
We used this for a long weekend admittedly a while back but had a simply wonderful time. Everything from the room with the views to breakfasts to the staff was simply wonderful. The staff had a maturity which meant there was absolutely no difficulty communication, they almost second guest what we were going to say. Swimming and sitting by the pool one unusually warm Friday afternoon and sipping G&T's was exactly what was required. Will definitely return and soon!
Source: tripadvisor.co.uk
My wife and I stayed for a few days at the OGH in St Peter Port to include the 1st September for our 30th wedding anniversary. From the time we walked in the front door to the time we left, the staff were brilliant! Nothing was too much trouble, we had swans and hearts made out of towels (and red carnations of course) on the bed each evening which my wife very much appreciated. Our suite was lovely though the shower was small and the walls a bit thin, however it is an old building and these small issues didn't detract from a wonderful stay assisted by the hotel's outstanding staff. It was a great choice of hotel for our 30th and one we will definitely return to, absolutely loved it!!
Source: tripadvisor.co.uk
We booked this hotel for our 10 year anniversary. We arrived at the hotel at 8.30am and were able to check in immediately. The room was beautiful and we had an amazing view of the harbour. The hotel is centrally located in the town and therefore ideally located for sightseeing. The staff were very friendly and I could not fault the customer service.
The spa facilities are amazing and its a great place to relax after walking round St. Peters Port. The night of our anniversary we returned to our room to find rose petals scattered on the bed and complementary strawberries dipped in chocolate, and champagne. This was wonderful, unexpected touch by the hotel. We had breakfast brought to our room - which was outstanding and the next morning and they were happy for us to store our bags at the hotel after we checked out. They also arranged a taxi for us back to the hotel.
At the airport I realised that I had left my coat at the hotel. I rung them immediately and told them that I was about to board the aeroplane. They found my coat and have arranged for it to be posted back to me.
Wonderful hotel and we will definitely be returning! Great find!
The spa facilities are amazing and its a great place to relax after walking round St. Peters Port. The night of our anniversary we returned to our room to find rose petals scattered on the bed and complementary strawberries dipped in chocolate, and champagne. This was wonderful, unexpected touch by the hotel. We had breakfast brought to our room - which was outstanding and the next morning and they were happy for us to store our bags at the hotel after we checked out. They also arranged a taxi for us back to the hotel.
At the airport I realised that I had left my coat at the hotel. I rung them immediately and told them that I was about to board the aeroplane. They found my coat and have arranged for it to be posted back to me.
Wonderful hotel and we will definitely be returning! Great find!
Source: tripadvisor.co.uk
Back to OGH for a short break (Golden Wedding celebration for wife and self) - what a lovely (Red Carnation) place it is. Blue Island from Southampton (much quicker check in than Flybe), loaded with Wasps Legends - noisy and huge - to play a charity match for Wooden Spoon and another local charity. Hotel Reception impeccable - welcoming us back as old friends (always appreciated, even if they had no doubt only just looked us up). Champagne in the room to celebrate. Down for tea (only blip - scones stodgy and revolting). Later, drink in the bar and into dinner. The bedrooms are fine - Five Star quality - but the most delightful Dining Room is the real heart of this hotel. Presided over by the commanding (6 ft 3 in)and unflappable Maitre d' Ken (his flambed steak Diane to die for) the food at OGH is just brilliant - and not pretentious. Three days of this - then back to beans on toast before a Mr Creosote incident. Quite honestly there is not a lot to do on Guernsey (so of course we watched the rugby match), but for a short stay and real pampering there are few places like OGH.
Source: tripadvisor.co.uk
I can't understand why the OGH isn't no.1 for Guernsey on TripAdvisor - it is head and shoulders above the other hotels on the island, fantastic though many of them are.
I've stayed at the OGH twice now - once a few years ago and once for a weekend in September 2014. Hotel, staff and food were perfect both times.
It feels like such a privilege to stay at the OGH. It manages to combine an old world charm with modern luxury and decor, particularly in the bedrooms.
We stayed in a superior sea view room both times. Both rooms were stunning and well worth it.
Breakfast was delicious: an excellent choice of hot and cold food in the lovely Brasserie with sea views.
The OGH has a heated outdoor pool surrounded by sun loungers. It is quite deep, though is a separate shallow section too. A lovely crystal ball fountain. Lots of fresh towels by the pool. The bar staff still make the best Pimms too (bring back the morello cherries though!)
I love the OGH and will certainly be back one day.
Anyone who is looking for ideas for activities on the island, I'd recommend:
1. Sea kayaking with Outdoor Guernsey if the weather is good/sea is calm.
2. Walking from St Peter Port to Fermain Bay (a glorious cliff walk).
3. Taking a boat to Herm and walking to Shell Beach.
There's plenty to do on Guernsey but I'd rate those as my top three favourites.
I've stayed at the OGH twice now - once a few years ago and once for a weekend in September 2014. Hotel, staff and food were perfect both times.
It feels like such a privilege to stay at the OGH. It manages to combine an old world charm with modern luxury and decor, particularly in the bedrooms.
We stayed in a superior sea view room both times. Both rooms were stunning and well worth it.
Breakfast was delicious: an excellent choice of hot and cold food in the lovely Brasserie with sea views.
The OGH has a heated outdoor pool surrounded by sun loungers. It is quite deep, though is a separate shallow section too. A lovely crystal ball fountain. Lots of fresh towels by the pool. The bar staff still make the best Pimms too (bring back the morello cherries though!)
I love the OGH and will certainly be back one day.
Anyone who is looking for ideas for activities on the island, I'd recommend:
1. Sea kayaking with Outdoor Guernsey if the weather is good/sea is calm.
2. Walking from St Peter Port to Fermain Bay (a glorious cliff walk).
3. Taking a boat to Herm and walking to Shell Beach.
There's plenty to do on Guernsey but I'd rate those as my top three favourites.
Source: tripadvisor.co.uk
If you can cope with going up and down the steep hill from the centre of St Peter Port to the OGH, you will be rewarded with the best accommodation on the island. One of the Red Carnation group of hotels. Outstanding staff, a charming dining room, comfortable rooms: a classic.
Source: tripadvisor.co.uk
The Old Government House Hotel was the best hotel we have ever been to: very friendly staff, delicious food, outstanding service and gorgeous interior design; simply a perfect place to be!!!!!!!!!!!!!
Source: tripadvisor.co.uk
The OGH as it is known is a little gem. Not the easiest place to find but the assistance of a helpful local soon fixed that problem. The setting and general ambience is lovely with very attentive staff and all conducted in a relaxed and informal way whilst maintaining a five star standard.
The food was lovely and we would definitely recommend as a great getaway destination
The food was lovely and we would definitely recommend as a great getaway destination
Source: tripadvisor.co.uk
This is a very comfortable hotel. We had a nice suite on the top floor (room 325). We liked that the bedroom did not have shared walls with any neighbours. The bed was huge, I'm guessing super kingsize or perhaps even bigger. This meant we had very restful, uninterrupted sleeps.
Unfortunately I cannot give this hotel 5 stars because of the very poor internet access it offers. While there is wifi throughout, the access speeds were dismal. Even in the public areas, speeds were between 0.1-0.3mbps. However, if you travel with an unlocked phone, it is easy and inexpensive to purchase a sim-only data plan.
We had food at the hotel several times and it was excellent. We especially liked the room service cheesecake and the afternoon tea. However, the restaurants in the hotel serve minimal, if any, vegetarian fare, which was disappointing.
Unfortunately I cannot give this hotel 5 stars because of the very poor internet access it offers. While there is wifi throughout, the access speeds were dismal. Even in the public areas, speeds were between 0.1-0.3mbps. However, if you travel with an unlocked phone, it is easy and inexpensive to purchase a sim-only data plan.
We had food at the hotel several times and it was excellent. We especially liked the room service cheesecake and the afternoon tea. However, the restaurants in the hotel serve minimal, if any, vegetarian fare, which was disappointing.
Source: tripadvisor.co.uk
