Old Government House Hotel & Spa
Latest Reviews
My wife and I have recently spent four nights at this hotel and from the time of our arrival to the time of our departure we were treated like VIP's. No exaggeration, we really were. The porters, the receptionists the managers and in fact all the staff who made it their duty to remember our name and address us accordingly. The room was as requested and maintained to the highest standard. The housekeeping was exceptional with evening 'turn downs'. The breakfasts are to a high standard and to suit everyone's pallet. The outdoor heated swimming pool is a must, dependant on the weather, but is often in a sun trap until late afternoon at this time of the year. This hotel definitely gets my vote as it ticked all the boxes.
Source: tripadvisor.co.uk
Just returned from 3 nights at The OGH. The hotel, the staff, the setting and the overall experience was fabulous. Nothing was too much trouble. Staff were extremely attentive without being in your face all the time. Will definetly be returning.
Source: tripadvisor.co.uk
We booked this hotel on the recommendation of a friend and the good reports here. It was not cheap at over £250 a night for our room, but we thought we would give it a try for a four day relaxing break. We checked in OK and were shown to our room. It was about the size of a Premier Inn room, but with a really good bathroom. We were then phoned from reception to say that because of a new mobile phone mast nearby there was no TV reception.
We decided to move hotels as we weren't certain of the weather and wanted the option to watch TV if we wanted to. I was surprised we were not told of the TV problem when we checked in. I was surprised we were not offered help moving to another hotel.
When I have talked to people in Guernsey they say that the hotel has been better run in the past, and one taxi drive told us of £70 cocktails.
The public rooms looked wonderful and the hotel has a good location. I hope they sort their problems out soon.
We decided to move hotels as we weren't certain of the weather and wanted the option to watch TV if we wanted to. I was surprised we were not told of the TV problem when we checked in. I was surprised we were not offered help moving to another hotel.
When I have talked to people in Guernsey they say that the hotel has been better run in the past, and one taxi drive told us of £70 cocktails.
The public rooms looked wonderful and the hotel has a good location. I hope they sort their problems out soon.
Source: tripadvisor.co.uk
This hotel has it all!
Old English charm with variety of relaxing areas/bars; excellent staff across all aspects of the hotel (reception,concierge,restaurant and room service); a great restaurant offering superb food and wine selections; lovely pool and garden terrace; and all on the fringe of St Peter Port town centre. Couldn't be better.
Only downside was we had to leave!
Old English charm with variety of relaxing areas/bars; excellent staff across all aspects of the hotel (reception,concierge,restaurant and room service); a great restaurant offering superb food and wine selections; lovely pool and garden terrace; and all on the fringe of St Peter Port town centre. Couldn't be better.
Only downside was we had to leave!
Source: tripadvisor.co.uk
Nothing is too much trouble for any of the staff at this wonderful hotel. You should be able to expect beautiful,clean rooms; comfortable beds; delightful food and efficient service at this level of quality, and nothing disappointed. What made our stay especially memorable was the friendly, charming, interested and attentive service from absolutely everyone. From Ilse, our hard working, good natured chamber maid, who offered advice on places to see, to old hands and new in the brasserie, we were enchanted.
Treat yourself!
Treat yourself!
Source: tripadvisor.co.uk
What a wonderful hotel this is! My partner and I stayed at this hotel just the weekend gone by (May 2015) and I could not have asked for a more relaxing break. I am a huge fan of this hotel group and this hotel is simply beautiful, so homely and relaxing. The decor in our room was beautiful and we had a balcony view of the port. The bed linen and towels were luxurious. The location is so convenient and walking distance to the port and shops along quaint cobbled streets. The gardens in the hotel were perfect for sitting out having a drink in the afternoons or else sitting in the library bar when it got a little chilly outside. The staff were wonderful, remembering our favorite drinks. We had afternoon tea which was delicious and I was delighted that they cater for gluten free guests.
We had a couple of hours in the spa having treatments which again was so relaxing. The hotel were more than happy to make dinner reservations for us elsewhere on the island and made all the arrangements to get us there. I could not have asked for a better weekend. Will I be back? without a doubt. I fell in love with this hotel!
We had a couple of hours in the spa having treatments which again was so relaxing. The hotel were more than happy to make dinner reservations for us elsewhere on the island and made all the arrangements to get us there. I could not have asked for a better weekend. Will I be back? without a doubt. I fell in love with this hotel!
Source: tripadvisor.co.uk
We first visited the OGH at Easter 2012 and this was our second visit, again for the Easter weekend. What can you say - it's a great hotel in a convenient location, the staff are really lovely and the rooms are very comfortable. I'd really like to stay in the summer so that we can use the pool. We'll definitely be back sometime!
We also ate twice in the hotel, the meals are delicious in the Brasserie.
We also ate twice in the hotel, the meals are delicious in the Brasserie.
Source: tripadvisor.co.uk
This hotel really is 5 star! My partner and I stayed a few nights and had a wonderful time. The room was beautiful and the staff very professional. We especially loved the crown club bar who made us some fantastic drinks and looked after us so well. We will definitely return soon!
Source: tripadvisor.co.uk
For a truly memorable afternoon tea in Guernsey you cannot beat The Old Government House Hotel. The ambience of their lounge and the tea is to be savoured in elegant surroundings attended by staff who are superb.
Source: tripadvisor.co.uk
We stayed here for two nights. It was recommended by a Guernsey person for the quality & location and it was a good choice for us.
Check-in was quick & friendly, with staff on hand to help us with our bags etc. The hotel is well situated a few minutes walk from St Peter Port's main shopping high street, and within easy reach of all the town's tourist attractions (& probably business offices too, if you are coming for work).
The room was not huge but was very comfortable and nicely furnished. I did consider an upgrade but actually preferred the decor of the smaller rooms (which was a bit more minimalist and less fancy). There was plenty of wardrobe space for a multi-day stay & a dressing table with adequate power supply for laptops etc. The bathroom was a decent size with a good shower as well as a bath. The bed was very comfortable with good-quality bed-linen and plenty of pillows.
We only took breakfast in the hotel so I can't comment on the dinner, but the breakfast was very nice with a good range of choices including traditional 'Full English', kippers and eggs Benedict as well as continental if you don't need a hot meal first thing in the morning, and of course the ubiquitous buffet for the grazers. The full breakfast was about £15 per person if you don't have B&B.
There is a lovely spa which sadly we didn't have a chance to make use of. The swimming pool is out-door but supposedly heated and the terrace looked like a bit of a sun-trap so I think it would be a nice place to swim when the weather warms up a bit.
All the staff went out of their way to be helpful -- to the extent that one of the porters chased us down the street to give us a map he thought we'd find useful!
Would definitely stay here again.
Check-in was quick & friendly, with staff on hand to help us with our bags etc. The hotel is well situated a few minutes walk from St Peter Port's main shopping high street, and within easy reach of all the town's tourist attractions (& probably business offices too, if you are coming for work).
The room was not huge but was very comfortable and nicely furnished. I did consider an upgrade but actually preferred the decor of the smaller rooms (which was a bit more minimalist and less fancy). There was plenty of wardrobe space for a multi-day stay & a dressing table with adequate power supply for laptops etc. The bathroom was a decent size with a good shower as well as a bath. The bed was very comfortable with good-quality bed-linen and plenty of pillows.
We only took breakfast in the hotel so I can't comment on the dinner, but the breakfast was very nice with a good range of choices including traditional 'Full English', kippers and eggs Benedict as well as continental if you don't need a hot meal first thing in the morning, and of course the ubiquitous buffet for the grazers. The full breakfast was about £15 per person if you don't have B&B.
There is a lovely spa which sadly we didn't have a chance to make use of. The swimming pool is out-door but supposedly heated and the terrace looked like a bit of a sun-trap so I think it would be a nice place to swim when the weather warms up a bit.
All the staff went out of their way to be helpful -- to the extent that one of the porters chased us down the street to give us a map he thought we'd find useful!
Would definitely stay here again.
Source: tripadvisor.co.uk
We chose a great sea view room in this characterful hotel. It was large, bright, and felt thoroughly 'special'.
The sea was a few yards away over the town, but certainly visible. And one cannot fault any hotel for where the sea chooses to be.
A great patio area, with a brilliant atmosphere, adjacent to the truly top notch dining area. We didn't get chance to eat there, which owes more to the Island's great choice of eateries rather than the great OGH offering, which looked superb. Brilliant breakfast tho!
Brilliantly designed, with lots of nooks and crannies and a hint of South Africa, this is a great hotel to explore. And the adjoining spa and bad facilities are enviable too,
What is running though is the service level. Every single person is brilliantly recruited. They know the real goal is not doing their job, but ensuring every customer enjoys a gay experience.
I cannot fault this hotel - and would not wish to,
The sea was a few yards away over the town, but certainly visible. And one cannot fault any hotel for where the sea chooses to be.
A great patio area, with a brilliant atmosphere, adjacent to the truly top notch dining area. We didn't get chance to eat there, which owes more to the Island's great choice of eateries rather than the great OGH offering, which looked superb. Brilliant breakfast tho!
Brilliantly designed, with lots of nooks and crannies and a hint of South Africa, this is a great hotel to explore. And the adjoining spa and bad facilities are enviable too,
What is running though is the service level. Every single person is brilliantly recruited. They know the real goal is not doing their job, but ensuring every customer enjoys a gay experience.
I cannot fault this hotel - and would not wish to,
Source: tripadvisor.co.uk
We stayed for three nights and had a great time, we had dinner one night, which was suitably lovely and the breakfasts were spectacular. Staff were polite and helpful, arranging a tour guide for us and giving advice about local attractions. Wi-fi was good and valet parking was a relief given the lack of parking in the surrounding area.
The Queen room turned out to be quite small, everything perfect and in its place, but cramped for a three night stay. I tried to upgrade, but all the bigger rooms were booked. Only reason that I did not give this review five stars was that the double bed that I specified was two quite hard singles pushed together. Not a big deal in the grand scheme of things, but the poor sleep just took the edge off what would otherwise have been a flawless stay.
The Queen room turned out to be quite small, everything perfect and in its place, but cramped for a three night stay. I tried to upgrade, but all the bigger rooms were booked. Only reason that I did not give this review five stars was that the double bed that I specified was two quite hard singles pushed together. Not a big deal in the grand scheme of things, but the poor sleep just took the edge off what would otherwise have been a flawless stay.
Source: tripadvisor.co.uk
What a wonderful 2 days we spent at the Old Government House Hotel in great luxury and with superb staff - nothing too much trouble and the service was first class, Will definitely go back in the future.
Source: tripadvisor.co.uk
We booked this hotel at quite short notice for the May bank holiday weekend, after viewing the reports on Trip Advisor and we were not disappointed. It is indeed a wonderful hotel, the staff are amazing, from the first moment they all appeared to know our names and little things like this make for a fantastic experience. Nothing is too much trouble. the food in the restaurant is just delicious - the sea bass is quite the best I have ever had.
We upgraded our room to one with a harbour view, looking out across the sea and it was well worth it. Our room was lovely and again the little touches such as the L'occitane toiletries provided and thick fluffy towels made our stay even better than expected. The gym is small but well equipped and the spa very clean and peaceful.
We ate out at Pier 17 one evening and don't be put off by the look from the outside of this wonderful restaurant, the inside is very tasteful and well decorated it is well worth a visit but you need to book.
A fabulous stay in a beautiful place - we certainly hope to return.
We upgraded our room to one with a harbour view, looking out across the sea and it was well worth it. Our room was lovely and again the little touches such as the L'occitane toiletries provided and thick fluffy towels made our stay even better than expected. The gym is small but well equipped and the spa very clean and peaceful.
We ate out at Pier 17 one evening and don't be put off by the look from the outside of this wonderful restaurant, the inside is very tasteful and well decorated it is well worth a visit but you need to book.
A fabulous stay in a beautiful place - we certainly hope to return.
Source: tripadvisor.co.uk
My wife and I recently stayed at the OGH in St Peter Port. It is a wonderful hotel that preserves the best of the old while embracing the comfort that one expects from a luxury property. Dale Scholtz, Guest Experience Manager, was particularly helpful in assisting us with every request we made. The lodging and dining were both excellent. We have no reservations recommending this hotel to other travelers.
Source: tripadvisor.co.uk
just spent a week at OGH and find the staff to be absolutely first rate, all the way from reception to room maids. Just arrived in France from Guernsey to Saint Malo, at the hotel des thermes where the staff is a joke in comparison, an absolute joke. My room was extremely well furnished and decorated, all ameneties were perfect at OGM. My room in this Saint Malo hotel (more expensive) is the size of the bathroom of OGH.
Source: tripadvisor.co.uk
We recently stayed at the Old Government House for a long weekend away. It really is a fantastic choice on the island - the staff are incredibly welcoming and friendly and nothing at all seemed to be too much. There is a certain old fashioned charm to both the service and decor and the view from our bedroom was nothing short of spectacular. The location right in town is perfect and nothing is more than a short (hilly) walk away. The bar in the hotel is very nice for a pre-dinner drink also and the addition of a nightly pianist adds a very warm atmosphere to this excellent property. We will certainly return.
Source: tripadvisor.co.uk
Stayed for three nights for a friends birthday and it was perfect. The staff were friendly and helpful. The rooms lovely. Just a few minutes walk from shops and marina. The restaurants were fantastic with delicious food that could not be faulted. The Spa was brilliant and the staff excellent. A fantastic hotel that had the luxury for a special occasion.
Source: tripadvisor.co.uk
Have just spent a weekend at this hotel and it was excellent. The environment, the staff, everything was as it should be. We will be back, thank you for a great weekend. Only downside is the room we had, had secondary double glazing so suffered from condensation.
Source: tripadvisor.co.uk
We stayed for 3 nights over the Easter Weekend in a King Bedded Sea View room with balcony, room 125, the room was luxuriously appointed and the balcony had an amazing view across St Peter Port harbour to Herm and Sark. What makes this hotel truly 5 star is the staff, they are all friendly, attentive and very professional, we were referred to by our names by every member of staff. The difference between a good hotel and a great hotel can be measured on how things are handled when things go wrong, during our stay we had two small problems, one was with the TV signal in the bedroom, the way the staff handled this issue and kept us uptodate on resolving it was nothing short of fantastic. The hotel Brasserie restaurant gave a great fine dining experience, we highly recommend this to everyone.The hotel is situated a 10 minute downhill walk to St Peter Port centre. We will definitely stay at the OGH again when we next visit the beautiful island of Guernsey.
Source: tripadvisor.co.uk
What a lovely hotel! Location is great a couple of minutes walk down to the seafront and town. We had upgraded to a sea view room which had a gorgeous balcony with stunning views across to Herm. Staff were lovely - breakfast was fabulous all in all a wonderful weekend. Definitely going back to OGH
Source: tripadvisor.co.uk
Splendid view. Lovely location, tasteful deoration and above all outstanding personnel. They will remember every detail and preernce you may have. Try the resturant and enjoy great dishes such asthe chicken soup or the cheese cake.
Source: tripadvisor.co.uk
My husband booked this hotel as a birthday surprise for myself. The building is just so beautiful and the decor was very stylish with a traditional theme. I just loved it! However what was even more special is how great all the staff in this hotel are. Actually I've never had this standard of service nowhere else in the world. It really made me feel special. They were so helpful and they all looked genuinely happy and proud of their job. We will definitely be back and it will hopefully be very soon.
Source: tripadvisor.co.uk
I had not intended to spend the night in Guernsey but I noticed fog rapidly descending whilst I waited for my flight. Not being sure if would be able to leave I telephoned the hotel, explained the situation and they were happy to reserve a room, WITHOUT any penalty should my flight actually leave. What a refreshing attitude...
The fog closed the airport so I took up the reservation and was greeted warmly and shown to my room. Sevewral minutes later the reception rang to see if the room was to my liking!
I had dinner at the Brasserie in the hotel, excellent, innovative cuisine and wonderful service.
On check in they offered to arrange an early morning taxi to the airport which I accepted. During dinner, I was approached and told that due to the aiprot closure that night taxis are in short supply the next morning and would I mind sharing my ride with another guest who was unable to book a taxi. Of course, I was more thna happy to do so but the point of this is that they REALLY care about their clients.
I have nothing but praise for this delightful establishment
The fog closed the airport so I took up the reservation and was greeted warmly and shown to my room. Sevewral minutes later the reception rang to see if the room was to my liking!
I had dinner at the Brasserie in the hotel, excellent, innovative cuisine and wonderful service.
On check in they offered to arrange an early morning taxi to the airport which I accepted. During dinner, I was approached and told that due to the aiprot closure that night taxis are in short supply the next morning and would I mind sharing my ride with another guest who was unable to book a taxi. Of course, I was more thna happy to do so but the point of this is that they REALLY care about their clients.
I have nothing but praise for this delightful establishment
Source: tripadvisor.co.uk
We stayed here forty years ago on our honeymoon and decided to return. The staff made us very welcome and could not have been more helpful, arranging car hire, printing off boarding cards etc. Parking and fetching car everyone so very helpful.
The hotel is stylishly decorated and all the rooms individually furnished. Our room was at the front but very quiet, light and airy and again beautifully furnished. Our OGH experience was nothing but positive. Thanks to all concerned who assisted withe the various surprise I arranged for my wife.!!
The hotel is stylishly decorated and all the rooms individually furnished. Our room was at the front but very quiet, light and airy and again beautifully furnished. Our OGH experience was nothing but positive. Thanks to all concerned who assisted withe the various surprise I arranged for my wife.!!
Source: tripadvisor.co.uk
