Another fantastic stay at the OGH. Was really the only place to stay for such a special occasion and Andrew and the team didn't let us down. Without exception, nothing is too much trouble and the whole team treated us as if we were the most important guests they had ever had. We took dinner for the 'special day' at the Brasserie and had the most memorable of times. The food was outstanding with staff being attentive without being intrusive. We don't usually like to mention people by name especially when so many were involved in making our stay so special but......Ken, Jozef, Holly, Kristen, Dale, Castil thank you all so much and Paul, the resident pianist and singer (fantastic voice) thanks for the rendition of Dawn's favourite Simply Red track. And lastly but by no means least, huge thanks to Andrew for being in on the surprise and welcoming us back, will see you again soon. Mark & Dawn

Indeed the jewel in the crown of all the hotels I have visited. Excellent Service, good
food and delightful ambiance. It stayed true to the mission statement of the Red Carnation Group's Hotels, of which it is part, "No request is too large, no detail too small.

OGH Hotel and Restaurant turned out to be the perfect "getaway" long weekend for me as a solo traveler. The hotel is historic and charming and very convenient to the sites in attractive setting of St. Peter Port. It was within walking distance to the quay, shopping, restaurants and museums. When I first arrived at the hotel, Jaro, a member of the concierge staff, took me for a tour of the hotel. He made me feel welcomed immediately and I settled in right from the start. I had all my evening meals in the excellent restaurant, where Chris always made sure I had a table with a view! Often as a solo guest, I have been put into dark corners of restaurants, which was certainly not the case here. Ken, also part of the restaurant staff, cooked special dishes at the in-dining room trolley, so I had an amazing Steak Diane and a peach dessert that he prepared right there! Both Ken and Chris were always on top of things to be sure dinner was a treat and a memorable event! Jaro (concierge) had arranged a private taxi tour of the island for me at a set price, but the taxi driver charged me 20 pounds more for the tour. When Jaro learned about the overcharge, he found the taxi driver and had the 20 pounds returned to me. It is clear that the entire staff truly make an effort to ensure that guests enjoy their stay at the OGH Hotel! I had a wonderful time.

Stayed for a week and thoroughly enjoyed it. Let's get the negative bit over with- the standard double room was small as other travellers have said but the room was lovely, classy decor and really comfortable bed. The staff are the best ever, without exception and we were so well looked after. Went the extra mile when we had taxi problems taking us to our booked restaurant and picking us up again later, all with grace and courtesy. Breakfast was very good with every choice you could wish for. Nice pool, good spa, lovely gardens and pool seating. Lovely lounge areas and bar. Minor trauma with our safe malfunctioning quickly and professionally sorted. we will definitely be back.

This is one of the finest hotels I have ever stayed in. Not only is the property beautiful and commanding an excellent position next to St Peters Port, but the service was first rate. I was lucky enough to stay here for a week on a business trip and was given my own residence on the opposite side of the road to the hotel. The residence was extremely spacious and catered for my every need ( an iron and ironing board was provided on request and remained with me all week). The double bed was grand and very comfortable, with my own satellite television box provided in the room. Internet connection was fast and efficient and provided by my own router again in the room. The bathroom was very well equipped with everything I might have needed including nice bath salts for a relaxing soak after a hard day. Under floor heating and very modern classic style finished the look and again gave a very elegant feel. There was more than ample storage for all my clothes, it was like a home away from home! Every morning my desired newspaper was delivered to the door and freshly ground OGH blend coffee was provided for a good strong cup of coffee to wake me up! Breakfast in the dining room was both a self service for continental style and a la carte for cooked. The quality of the produce was excellent and local and to get freshly made hollandaise sauce with my eggs benedict was a welcome surprise. Service from the staff was excellent, they were efficient in getting you seated, taking your order and making sure your breakfast was delivered in a timely manner. I also had the pleasure of eating at the restaurant for an evening meal. Again the service was impeccable and the food outstanding. The fillet of beef with bone marrow jus was one of the best meals I ate that week, and the deconstructed rasberry and rhubarb trifle was both clever and very tasty, my compliments to the chef.
I can honestly say I thoroughly enjoyed my stay at this hotel, the staff were amazing, very attentive and professional. My only negative comment would be at the price of the room. Had my company not have been paying, I think the cost for the room would have been too high and would have put me off booking.

Stayed in a suite, overlooking the harbour. Fabulous views. Room was very comfortable and spacious. Enjoyed lovely afternoon tea in the suite. Service was first class. Wonderful setting in conservatory restaurant for dinner on the Saturday evening, and excellent breakfast on Sunday morning. Would definitely return again. Stayed in hotel and dined in restaurant Saturday 7th March 2015.

This is a lovely but not perfect hotel so I'll get the negatives out of the way first. As mentioned by another guest there has not been and was not any TV reception in guest rooms. It may now be there of course. We were not told about this when booking, there was no mention of it on the hotel's website when booking and we were not told on check in.
On check in, £200 is "pre authorised" from your credit card. Even if you have paid for your hotel stay in advance as we did. On check out, even if you spend nothing as we did, this is not cancelled. Or the next day. Or the next.....we are frequent travellers in hotels of this standard on a regular monthly basis for business and this is our first experience of this type of arrangement.
Our room was very small. This was almost the first thing we were told on check in, immediately offered an upgrade, at extra cost to ourselves. The rapidity of this sort of sales pitch is demeaning for a hotel such the OGH and it should cease this practice. It is not professional.
The room was beautifully decorated and clean, just the nowadays seemingly inevitable bits of mould around the bath/shower. It was quiet, windows opened, a/c worked, plenty of towels(too many really in such a small space!), L'Occitane toiletries, gowns and slippers provided. We only ate breakfast in the hotel and this varied but was mainly excellent. The view from the hotel is great, the pool is lovely although very odd that you have to walk through the restaurant to get to it! We didn't need to interact much with staff but when we did they were very helpful. The location is excellent.
We had a fabulous time in Guernsey, the weather was excellent and we would return to the OGH. But they need to sort out the TV situation, the £200 set up and the pushing the bigger room scenario.

My wife and I have recently spent four nights at this hotel and from the time of our arrival to the time of our departure we were treated like VIP's. No exaggeration, we really were. The porters, the receptionists the managers and in fact all the staff who made it their duty to remember our name and address us accordingly. The room was as requested and maintained to the highest standard. The housekeeping was exceptional with evening 'turn downs'. The breakfasts are to a high standard and to suit everyone's pallet. The outdoor heated swimming pool is a must, dependant on the weather, but is often in a sun trap until late afternoon at this time of the year. This hotel definitely gets my vote as it ticked all the boxes.

Just returned from 3 nights at The OGH. The hotel, the staff, the setting and the overall experience was fabulous. Nothing was too much trouble. Staff were extremely attentive without being in your face all the time. Will definetly be returning.

We booked this hotel on the recommendation of a friend and the good reports here. It was not cheap at over £250 a night for our room, but we thought we would give it a try for a four day relaxing break. We checked in OK and were shown to our room. It was about the size of a Premier Inn room, but with a really good bathroom. We were then phoned from reception to say that because of a new mobile phone mast nearby there was no TV reception.

We decided to move hotels as we weren't certain of the weather and wanted the option to watch TV if we wanted to. I was surprised we were not told of the TV problem when we checked in. I was surprised we were not offered help moving to another hotel.

When I have talked to people in Guernsey they say that the hotel has been better run in the past, and one taxi drive told us of £70 cocktails.

The public rooms looked wonderful and the hotel has a good location. I hope they sort their problems out soon.

This hotel has it all!
Old English charm with variety of relaxing areas/bars; excellent staff across all aspects of the hotel (reception,concierge,restaurant and room service); a great restaurant offering superb food and wine selections; lovely pool and garden terrace; and all on the fringe of St Peter Port town centre. Couldn't be better.
Only downside was we had to leave!

Nothing is too much trouble for any of the staff at this wonderful hotel. You should be able to expect beautiful,clean rooms; comfortable beds; delightful food and efficient service at this level of quality, and nothing disappointed. What made our stay especially memorable was the friendly, charming, interested and attentive service from absolutely everyone. From Ilse, our hard working, good natured chamber maid, who offered advice on places to see, to old hands and new in the brasserie, we were enchanted.
Treat yourself!

What a wonderful hotel this is! My partner and I stayed at this hotel just the weekend gone by (May 2015) and I could not have asked for a more relaxing break. I am a huge fan of this hotel group and this hotel is simply beautiful, so homely and relaxing. The decor in our room was beautiful and we had a balcony view of the port. The bed linen and towels were luxurious. The location is so convenient and walking distance to the port and shops along quaint cobbled streets. The gardens in the hotel were perfect for sitting out having a drink in the afternoons or else sitting in the library bar when it got a little chilly outside. The staff were wonderful, remembering our favorite drinks. We had afternoon tea which was delicious and I was delighted that they cater for gluten free guests.
We had a couple of hours in the spa having treatments which again was so relaxing. The hotel were more than happy to make dinner reservations for us elsewhere on the island and made all the arrangements to get us there. I could not have asked for a better weekend. Will I be back? without a doubt. I fell in love with this hotel!

We first visited the OGH at Easter 2012 and this was our second visit, again for the Easter weekend. What can you say - it's a great hotel in a convenient location, the staff are really lovely and the rooms are very comfortable. I'd really like to stay in the summer so that we can use the pool. We'll definitely be back sometime!

We also ate twice in the hotel, the meals are delicious in the Brasserie.

This hotel really is 5 star! My partner and I stayed a few nights and had a wonderful time. The room was beautiful and the staff very professional. We especially loved the crown club bar who made us some fantastic drinks and looked after us so well. We will definitely return soon!

For a truly memorable afternoon tea in Guernsey you cannot beat The Old Government House Hotel. The ambience of their lounge and the tea is to be savoured in elegant surroundings attended by staff who are superb.

We stayed here for two nights. It was recommended by a Guernsey person for the quality & location and it was a good choice for us.

Check-in was quick & friendly, with staff on hand to help us with our bags etc. The hotel is well situated a few minutes walk from St Peter Port's main shopping high street, and within easy reach of all the town's tourist attractions (& probably business offices too, if you are coming for work).

The room was not huge but was very comfortable and nicely furnished. I did consider an upgrade but actually preferred the decor of the smaller rooms (which was a bit more minimalist and less fancy). There was plenty of wardrobe space for a multi-day stay & a dressing table with adequate power supply for laptops etc. The bathroom was a decent size with a good shower as well as a bath. The bed was very comfortable with good-quality bed-linen and plenty of pillows.

We only took breakfast in the hotel so I can't comment on the dinner, but the breakfast was very nice with a good range of choices including traditional 'Full English', kippers and eggs Benedict as well as continental if you don't need a hot meal first thing in the morning, and of course the ubiquitous buffet for the grazers. The full breakfast was about £15 per person if you don't have B&B.

There is a lovely spa which sadly we didn't have a chance to make use of. The swimming pool is out-door but supposedly heated and the terrace looked like a bit of a sun-trap so I think it would be a nice place to swim when the weather warms up a bit.

All the staff went out of their way to be helpful -- to the extent that one of the porters chased us down the street to give us a map he thought we'd find useful!

Would definitely stay here again.

We chose a great sea view room in this characterful hotel. It was large, bright, and felt thoroughly 'special'.

The sea was a few yards away over the town, but certainly visible. And one cannot fault any hotel for where the sea chooses to be.

A great patio area, with a brilliant atmosphere, adjacent to the truly top notch dining area. We didn't get chance to eat there, which owes more to the Island's great choice of eateries rather than the great OGH offering, which looked superb. Brilliant breakfast tho!

Brilliantly designed, with lots of nooks and crannies and a hint of South Africa, this is a great hotel to explore. And the adjoining spa and bad facilities are enviable too,

What is running though is the service level. Every single person is brilliantly recruited. They know the real goal is not doing their job, but ensuring every customer enjoys a gay experience.

I cannot fault this hotel - and would not wish to,

We stayed for three nights and had a great time, we had dinner one night, which was suitably lovely and the breakfasts were spectacular. Staff were polite and helpful, arranging a tour guide for us and giving advice about local attractions. Wi-fi was good and valet parking was a relief given the lack of parking in the surrounding area.

The Queen room turned out to be quite small, everything perfect and in its place, but cramped for a three night stay. I tried to upgrade, but all the bigger rooms were booked. Only reason that I did not give this review five stars was that the double bed that I specified was two quite hard singles pushed together. Not a big deal in the grand scheme of things, but the poor sleep just took the edge off what would otherwise have been a flawless stay.

What a wonderful 2 days we spent at the Old Government House Hotel in great luxury and with superb staff - nothing too much trouble and the service was first class, Will definitely go back in the future.

We booked this hotel at quite short notice for the May bank holiday weekend, after viewing the reports on Trip Advisor and we were not disappointed. It is indeed a wonderful hotel, the staff are amazing, from the first moment they all appeared to know our names and little things like this make for a fantastic experience. Nothing is too much trouble. the food in the restaurant is just delicious - the sea bass is quite the best I have ever had.
We upgraded our room to one with a harbour view, looking out across the sea and it was well worth it. Our room was lovely and again the little touches such as the L'occitane toiletries provided and thick fluffy towels made our stay even better than expected. The gym is small but well equipped and the spa very clean and peaceful.
We ate out at Pier 17 one evening and don't be put off by the look from the outside of this wonderful restaurant, the inside is very tasteful and well decorated it is well worth a visit but you need to book.
A fabulous stay in a beautiful place - we certainly hope to return.

My wife and I recently stayed at the OGH in St Peter Port. It is a wonderful hotel that preserves the best of the old while embracing the comfort that one expects from a luxury property. Dale Scholtz, Guest Experience Manager, was particularly helpful in assisting us with every request we made. The lodging and dining were both excellent. We have no reservations recommending this hotel to other travelers.

just spent a week at OGH and find the staff to be absolutely first rate, all the way from reception to room maids. Just arrived in France from Guernsey to Saint Malo, at the hotel des thermes where the staff is a joke in comparison, an absolute joke. My room was extremely well furnished and decorated, all ameneties were perfect at OGM. My room in this Saint Malo hotel (more expensive) is the size of the bathroom of OGH.

We recently stayed at the Old Government House for a long weekend away. It really is a fantastic choice on the island - the staff are incredibly welcoming and friendly and nothing at all seemed to be too much. There is a certain old fashioned charm to both the service and decor and the view from our bedroom was nothing short of spectacular. The location right in town is perfect and nothing is more than a short (hilly) walk away. The bar in the hotel is very nice for a pre-dinner drink also and the addition of a nightly pianist adds a very warm atmosphere to this excellent property. We will certainly return.

Stayed for three nights for a friends birthday and it was perfect. The staff were friendly and helpful. The rooms lovely. Just a few minutes walk from shops and marina. The restaurants were fantastic with delicious food that could not be faulted. The Spa was brilliant and the staff excellent. A fantastic hotel that had the luxury for a special occasion.