Old Government House Hotel & Spa

4.8/5 based on 1611 reviews
Latest Reviews
We have stayed at OGH for a number of years and have always enjoyed our stay there. It is the perfect venue to relax and enjoy a break and it will always be our preferred choice. There is nothing that can be improved on as every detail is taken care of by the OGH team who ensure every lives up to our expectations.
The accommodation reflects the exceptional standards OGH maintains.
The location is ideal being near to the town for shopping and the harbour for tours around and off the Island.
tripadvisor.co.uk
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We stayed here for a long weekend Friday to Monday every member of staff could not do enough for us. Bianca in reception, Stewart at the concierge to Ken in the restaurant even Paul the pianist made our stay enjoyable. The hotel is Old (Old Government House) but the standards are high food is good Very good especially the full English breakfast we will stay here again. We stayed in a room overlooking the harbour as we were given an upgrade at a reduced cost but we did look at other rooms which we would not have been disappointed with and next time we are likely to go for a room overlooking the pool/courtyard. Thank you OGH see you again soon.
tripadvisor.co.uk
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Yes, I like this place. The rooms are clean and comfy and the hotel is possibly the best on the island.
Yes, the rooms are expensive, but I felt we got value for money. The staff are also excellent and no request is too much trouble
One small gripe concerned our room key/card - it kept on requiring re-programming., but again, the staff sorted the issue as soon as possible.
The restaurant (Brasserie) is pretty good too. We didn't try the curry restaurant as we didn't want to be the only people in the room!
I would return to this establishment
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for a week at the end of June 2015 and enjoyed every moment of our stay. This really is a superbly run hotel which lives up to its 5 star rating. Particularly well located in the heart of St Peter Port, our room overlooked the harbour so that every morning we awoke to lovely views over the town and harbour. The staff, without exception, were engaging and helpful and their happy demeanour added significantly to the quality of our holiday. It would be invidious to select individuals - but the Brasserie staff and the Concierge team excelled. We will certainly consider a return visit. M & D Cole
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Visited here a few times before but never been able to secure a room for the length of stay.BOOK EARLY.This hotel is a gem.Staff are brilliant and go the extra mile.The toilets are fantastic,the food is great and the service second to none.I will return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We were booked in for a single night at the 'OGH' - as, we were told by the taxi driver, the locals call - and we weren't disappointed.
You enter into a stunning entrance lobby with extremely welcoming and friendly reception staff.
Our Queen room was delightful with plenty of space in the room as a whole, a comfortable seating area and a lovely bathroom to one side. Plenty of storage and an unexpected turn-down service.
On the Saturday we took tea on the patio and evening drinks in the lounge....all of which were served by very cheerful and attentive staff.....we especially liked our Dutch waiter who took the time to describe the hotel's facilities should we decide to hold meetings at the establishment in the future.
After an extremely tasty breakfast on the Sunday morning the hotel's concierge, Robbie, was extremely helpful when we suddenly decided to go for a coastal walk before our flight home on the Sunday.
All in all a very lovely couple of relaxing days were had in beautiful surroundings...both at the hotel and on the island in general.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I popped into this hotel for a coffee one very rainy Monday afternoon. We explained that we were looking for a restaurant in which to celebrate my birthday on the Wednesday. The member of staff, Tony, was extremely helpful in telling us about the hotel, its restaurants, the surrounding area etc.. We were so impressed by his professional but warm customer service, in addition to the fabulous views from the hotel, that we returned to the hotel to lunch on the terrace over looking St. Peter's Port and the sea, for my birthday lunch. Lunch was great - we had some South African dishes washed down with bubbly - sitting in the sunshine looking at the wonderful view - a perfect way to spend a birthday lunch. Definitely worth a visit to this lovely hotel. Thank you to Tony for his great customer care.
tripadvisor.co.uk
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Breakfasts were a highlight. Copious supplies of freshest fruit were available with cooked breakfasts. Service very attentive but unobtrusive.

King sized room very spacious. King size bed was 'imperial' size and got lost in it.

Great central location.

Unfortunately, neither heated pool nor TV in room were operational during our stay but staff tried to compensate for this by complementary drinks etc.

Great variety of teas, coffees, hot chocolate in room.

Hotel quite busy, so plenty of buzz around but not too busy either. Hotel seems to be used both for holiday and business purposes.

Frances Hunt, Strathblane and Jeff Hunt, Strathblane
tripadvisor.co.uk
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From the moment we arrived at the hotel entrance the reception staff made us feel very welcome, porter removed our luggage to our room and then parked my car in a secure parking area.
We had a very nice room overlooking the garden and pool area with a nice
view of the sea, all the usual 5 star service came with room.
the lunches were superb sitting outside in a beautiful Olive tree area enjoying the superb Sottish Smoked Salmon and excellent Chilled Chenin Blanc, Sunshine and shade as you want.
The hotel is set in a very nice area that gives a short walk to the harbour and town centre with all the shops you want.
The restaurant food is excellent served on roomy tables with superb service, the excellent breakfast starts off with a superb selection of fresh fruit, fresh juices and
various muesli
.Walking in the morning, lunch in the Patio sunbathing in the afternoon on the hotel poolside , so soo sooo easy.
We stayed a week and loved this hotel, staff are very efficient, with a very relaxing and happy atmosphere .

We will be back, Thank you very much for a faultless stay in Old Government House.

George and Geraldina Cragg from Glasgow.
tripadvisor.co.uk
Source: tripadvisor.co.uk
It was my first business trip to Guernsey and I was delighted with the hotel chosen for my stay. The Old Government House Hotel is a beautiful classic hotel. I had a room with a closed terrace overlooking the east with amazing views of the sea and the sunrise.
Breakfast was very good and so was the dinner I had at the Brasserie.
A word of advice - pay close attention to the way leading to your room , Being a real old government house the corridors reminds me of a maze but if you follow the signs you won't get lost.
I'll be back
tripadvisor.co.uk
Source: tripadvisor.co.uk
Our first visit to OGH (and Guernsey in fact) and loved it.

The hotel lived up to all expectations.

Good service from pre booking enquiries until we left. Hotel is ideally situated with no more than a 2 minute walk into the centre.

We ate in the brasserie twice and were impressed both times - we would have liked to have tried the Governors club (curry), but have saved this to next time. Breakfast is also excellent with a good choice of fresh fruit, fresh juices, homemade jam and a la carte hot items.

All the hotel facilities are 5 star and we liked all the different bars and public areas.

All staff were exceptional.

We had a king double and thought the room was excellent providing everything we needed including quality toiletries, complimentary tea, coffee & mineral water and a very comfy bed.

We love to try new places and don't often return - this isn't the case with OGH and we are already considering an autumn break.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My Mum and I stayed at OGH at the start of June, on our first visit to Guernsey. It was her first holiday in 5 years, for lots of reasons I was hoping it would be a good break for her - and Guernsey is lovely but this brilliant hotel made it a truly wonderful experience for both of us.

OGH is simply the best hotel either of us have ever stayed at. It's located in a quiet little street about 20 mins drive from the airport and a 10 min dawdle down to the marina at St Peter Port. The building is architecturally quirky which makes it look and feel completely unlike the usual hotel experience, with rooms scattered around many little corridors and various charming lounges and side-rooms on the main floor to sit back and relax in. It's fabulously well maintained throughout, the decor is immaculate and everything is spotlessly clean (it doesn't even smell like the average hotel!) We ate a lot in the brasserie and bar - lovely airy rooms, super-fresh ingredients and a kitchen who were happy to put together menu variations on request.

The garden is beautiful and lush with some great views over the harbour and town: the pool was crystal-clear and we loved both swimming in it and lounging about by it (weather was great throughout our stay). We had excellent queen rooms with balconies overlooking the harbour - well worth it, with beautiful sunny views out to Hern and Sark. I slept every night with the balcony door open, and it was so peaceful and restful - even the local seagulls seem too stylish to make a lot of noise!

Everything about OGH was delightful, but the staff are the icing on the cake - they are a superb team. The Red Carnation mantra is all about excellent service, and they embody it perfectly. Everyone was friendly, helpful, efficient and with an unfussy style that made us both feel really relaxed and at-home. They have the knack of making you feel they really are enjoying helping you with anything you might ask for, from specific guides to Guernsey's ancient sights to shifting that terrifyingly heavy parasol base by the pool.

All in all, I could not have hoped for a better holiday for either of us. We loved Guernsey and staying at OGH made our break there just heavenly. I know this sounds gushy but it really was a special place and I want to congratulate OGH and all its lovely people for treating us so well. Our only problem now is planning how soon we can go back!
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was my first visit to Guernsey and I would go again. OGH is in a perfect location if you are in town. The hotel is perfect for service - every single employee is on the same page and goes out of their way to be charming to all the guests which was really impressive. I loved having lunch and a glass of wine in the pretty garden over looking the sea. The pool is small but just fine to sit around and the sun beds are very decent, clean and comfortable. The food was excellent at every meal and just loved the "churns" of sweets you could help yourself too. Some parts of the hotel look fine - some look a bit cluttered and like your Nan's living room. A bit of a clear out and some modern refurbishment to compliment the beautiful old building would be my choice. However overall - I would recommend this hotel to everyone.
tripadvisor.co.uk
Source: tripadvisor.co.uk
we stayed at the ogh st peter port from the 6th june to the 13th june this year , we travelled outward from Portsmouth on CONDOR Ferries which was the start of a great holiday. The journey was great we where looked after on the ferry , had a free cabin and the food on board was great. We arrived at the hotel and from then on we had a fantastic time, the reception was fast and efficient we had a beautiful room overlooking the port, the team all looked after us when where at meals or in the bars, the decor is outstanding, we also met some outstanding people , St Peter Port is a very relaxing and happy place to see als full of history, we will be going again asap
tripadvisor.co.uk
Source: tripadvisor.co.uk
The OGH is a fab hotel, very friendly and helpful staff.
The hotel itself is very well kept, clean and the room facilities are very good.
If you have any mobility issues make sure you ask ask for an easily accessible room as there are lots of little stair cases and only one lift.
Over all this is a great hotel and we definitely stay again if we visited Guernsey.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just spent 3 nights at OGH and will certainly go back. The hotel is ideally situated close to the centre of town and the ferries across to the islands, yet it is a peaceful oasis. The food in the restaurant was amazing and I don't think I have ever experienced better service. This really is what a hotel should be like.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My wife and I recently stayed at the Old Government House Hotel and enjoyed every minute of it. I cannot remember better service almost anywhere. The staff are all young, enthusiastic and eager to help. A simple call to reception, even for the most outlandish request and there will be a knock on your door in around a minute or less. The bar and gardens are a wonderful place to relax and enjoy the view. There is also a very fine Indian restaurant that makes you feel back in the last days of the Raj. Our favourite though was the bar with a long balcony overlooking the street where you can observe the passers by of this busy town. Our only puzzlement was why the streets were so full of Germans given the history of the island. My brother-in-law claimed it was the bi-product of a flourishing crop of wartime babies, but he is always prone to exaggerate. Anyway, try the OGHH for a most pleasant experience when you want to get away from it all and be treated as a true guest
tripadvisor.co.uk
Source: tripadvisor.co.uk
On a recommendation from a friend my partner and I changed bookings and stayed at the OGH for six nights. The location, sitting above St Peter Port Harbour looking out to sea was delightful, moreover, very convenient for walking around the streets of this old town. The hotel itself suggested times past but in a traditional way never old fashioned. The service throughout the hotel reflected the inherent values of this establishment, smiley, helpful, professional, with just the right touch of the personal. The staff were never intrusive but always there when needed - a difficult balance to achieve. The food, especially the fish was excellent and once again the staff in the restaurant were always 'on the spot '. A special mention to the most charming of receptionists who 'fronted' most of our stay. If you could bottle her approach I do not know many businesses who would not purchase it - a real asset.

If you wish a break away from the stress of modern life and be extremely, extremely well looked after look no further - The very best of stays.
tripadvisor.co.uk
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Another fantastic stay at the OGH. Was really the only place to stay for such a special occasion and Andrew and the team didn't let us down. Without exception, nothing is too much trouble and the whole team treated us as if we were the most important guests they had ever had. We took dinner for the 'special day' at the Brasserie and had the most memorable of times. The food was outstanding with staff being attentive without being intrusive. We don't usually like to mention people by name especially when so many were involved in making our stay so special but......Ken, Jozef, Holly, Kristen, Dale, Castil thank you all so much and Paul, the resident pianist and singer (fantastic voice) thanks for the rendition of Dawn's favourite Simply Red track. And lastly but by no means least, huge thanks to Andrew for being in on the surprise and welcoming us back, will see you again soon. Mark & Dawn
tripadvisor.co.uk
Source: tripadvisor.co.uk
Indeed the jewel in the crown of all the hotels I have visited. Excellent Service, good
food and delightful ambiance. It stayed true to the mission statement of the Red Carnation Group's Hotels, of which it is part, "No request is too large, no detail too small.
tripadvisor.co.uk
Source: tripadvisor.co.uk
OGH Hotel and Restaurant turned out to be the perfect "getaway" long weekend for me as a solo traveler. The hotel is historic and charming and very convenient to the sites in attractive setting of St. Peter Port. It was within walking distance to the quay, shopping, restaurants and museums. When I first arrived at the hotel, Jaro, a member of the concierge staff, took me for a tour of the hotel. He made me feel welcomed immediately and I settled in right from the start. I had all my evening meals in the excellent restaurant, where Chris always made sure I had a table with a view! Often as a solo guest, I have been put into dark corners of restaurants, which was certainly not the case here. Ken, also part of the restaurant staff, cooked special dishes at the in-dining room trolley, so I had an amazing Steak Diane and a peach dessert that he prepared right there! Both Ken and Chris were always on top of things to be sure dinner was a treat and a memorable event! Jaro (concierge) had arranged a private taxi tour of the island for me at a set price, but the taxi driver charged me 20 pounds more for the tour. When Jaro learned about the overcharge, he found the taxi driver and had the 20 pounds returned to me. It is clear that the entire staff truly make an effort to ensure that guests enjoy their stay at the OGH Hotel! I had a wonderful time.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for a week and thoroughly enjoyed it. Let's get the negative bit over with- the standard double room was small as other travellers have said but the room was lovely, classy decor and really comfortable bed. The staff are the best ever, without exception and we were so well looked after. Went the extra mile when we had taxi problems taking us to our booked restaurant and picking us up again later, all with grace and courtesy. Breakfast was very good with every choice you could wish for. Nice pool, good spa, lovely gardens and pool seating. Lovely lounge areas and bar. Minor trauma with our safe malfunctioning quickly and professionally sorted. we will definitely be back.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is one of the finest hotels I have ever stayed in. Not only is the property beautiful and commanding an excellent position next to St Peters Port, but the service was first rate. I was lucky enough to stay here for a week on a business trip and was given my own residence on the opposite side of the road to the hotel. The residence was extremely spacious and catered for my every need ( an iron and ironing board was provided on request and remained with me all week). The double bed was grand and very comfortable, with my own satellite television box provided in the room. Internet connection was fast and efficient and provided by my own router again in the room. The bathroom was very well equipped with everything I might have needed including nice bath salts for a relaxing soak after a hard day. Under floor heating and very modern classic style finished the look and again gave a very elegant feel. There was more than ample storage for all my clothes, it was like a home away from home! Every morning my desired newspaper was delivered to the door and freshly ground OGH blend coffee was provided for a good strong cup of coffee to wake me up! Breakfast in the dining room was both a self service for continental style and a la carte for cooked. The quality of the produce was excellent and local and to get freshly made hollandaise sauce with my eggs benedict was a welcome surprise. Service from the staff was excellent, they were efficient in getting you seated, taking your order and making sure your breakfast was delivered in a timely manner. I also had the pleasure of eating at the restaurant for an evening meal. Again the service was impeccable and the food outstanding. The fillet of beef with bone marrow jus was one of the best meals I ate that week, and the deconstructed rasberry and rhubarb trifle was both clever and very tasty, my compliments to the chef.
I can honestly say I thoroughly enjoyed my stay at this hotel, the staff were amazing, very attentive and professional. My only negative comment would be at the price of the room. Had my company not have been paying, I think the cost for the room would have been too high and would have put me off booking.
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Stayed in a suite, overlooking the harbour. Fabulous views. Room was very comfortable and spacious. Enjoyed lovely afternoon tea in the suite. Service was first class. Wonderful setting in conservatory restaurant for dinner on the Saturday evening, and excellent breakfast on Sunday morning. Would definitely return again. Stayed in hotel and dined in restaurant Saturday 7th March 2015.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a lovely but not perfect hotel so I'll get the negatives out of the way first. As mentioned by another guest there has not been and was not any TV reception in guest rooms. It may now be there of course. We were not told about this when booking, there was no mention of it on the hotel's website when booking and we were not told on check in.
On check in, £200 is "pre authorised" from your credit card. Even if you have paid for your hotel stay in advance as we did. On check out, even if you spend nothing as we did, this is not cancelled. Or the next day. Or the next.....we are frequent travellers in hotels of this standard on a regular monthly basis for business and this is our first experience of this type of arrangement.
Our room was very small. This was almost the first thing we were told on check in, immediately offered an upgrade, at extra cost to ourselves. The rapidity of this sort of sales pitch is demeaning for a hotel such the OGH and it should cease this practice. It is not professional.
The room was beautifully decorated and clean, just the nowadays seemingly inevitable bits of mould around the bath/shower. It was quiet, windows opened, a/c worked, plenty of towels(too many really in such a small space!), L'Occitane toiletries, gowns and slippers provided. We only ate breakfast in the hotel and this varied but was mainly excellent. The view from the hotel is great, the pool is lovely although very odd that you have to walk through the restaurant to get to it! We didn't need to interact much with staff but when we did they were very helpful. The location is excellent.
We had a fabulous time in Guernsey, the weather was excellent and we would return to the OGH. But they need to sort out the TV situation, the £200 set up and the pushing the bigger room scenario.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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