Old Government House Hotel & Spa

4.8/5 based on 1611 reviews
Latest Reviews
This our third time staying at the OGH hotel . . . and it was the best stay so far. We stayed three nights as a belated anniversary treat and the hotel treated us with a marvellous sea view room that was clean and spacious. As on other occasions, the staff were very helpful and nothing was too much trouble. As we arrived early on a flight from London, our room wasn't ready. We had expected this, but were so pleased by the helpful responses of the reception staff who took care of our bags and parked our car, so allowing us to make the most of the day. We only ate breakfast in the hotel, as we wanted to explore other restaurants in the town. The breakfasts were good and had plenty of choice - the kippers were wonderful! The waiting staff were attentive, but not too much so . . . just right for that time in the morning!
We also visited the spa which appears to be well used by the community. Again, the gentleman on the spa reception was marvellous, showing us were to go and offering all we needed. He was so helpful. On reflection, it was refreshing to see a more 'senior' employee engaged in this role within the gym.
The hotel is not cheap, but it is worth every penny spent and we will certainly visit again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We recently spent 3 nights at the OGH. This hotel can only be described as splendid. The rooms, furnishings, restaurants and facilities are first class as is the attention to detail and care taken in every area.
All this and superbly located just a few minutes walk from the centre of St Peter Port.
Thoroughly recommended
tripadvisor.co.uk
Source: tripadvisor.co.uk
I guess this has to be our favourite hotel in the many that we have stayed at. The staff are simply marvellous, nothing is too much trouble for them to make you feel at home. The rooms are brilliant with every need catered for. We tend to eat in the Brasserie on our first night and this trip was no exception however, the food was so good we ate in just as much as we ate out.
We can't praise the Hotel highly enough and we are already looking forward to our next visit.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The OGH is what you would expect from a 5* hotel - excellent rooms, very good food indeed, very friendly and obliging staff. The hotel is two or three minutes walk from the harbour, which it overlooks, so it is very conveniently located for exploring the pretty town of St Peter Port. We considered the hotel prices to be very reasonable.

A good bus service operates throughout the island, and the main bus station is 5-10 minues walk from the hotel. There is also a useful Tourist Information Centre nearby.

We booked a double room with a balcony and sea view, which was delightful and had all the amenities that are required including a tea tray!

We learned however that Guernsey is very often windy, so for our next visit we will probably choose one of the rooms with an enclosed balcony.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Huge and comfortable bed, toiletries and ample towels, turn down service with chocolates or biscuits, even a note on the bed warning us of the possibility of live music that might drift up through the corridors. Lovely sauna and pool. Breakfast was excellent, however on the 2nd and 3rd morning the service was not quite as good as it might have been - waiting 20 minutes to give our order and waiting just as long for toast is not quite 5 star. BUT, the cream tea on Sunday was delightful. All in all it was a delightful 3 night stay, but if you are not a good walker be aware it is a short uphill walk from town.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Sadly we only had one night at this lovely hotel.
from the moment we arrived, we felt very welcome. The staff are friendly and very professional. They take a keen interest in you as guests and are most helpful. The hotel is in a perfect location with sea views. It is such a shame we were not spending more time there.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A short business trip to Guernsey accompanied by the missus and a stay at OGH courtesy of my clients, thank you. Have passed it before but never stayed there and found it be completely top notch. Warm, courteous, under-stated and efficient welcome.

We were offered an executive queen room, well appointed with good view of the harbour. The missus rates hotels on bathrooms - and she was completely satisfied, so I was satisfied.

Very centrally located with just a few hundred yards or so down to the port. Unfortunately, we didn't eat there (more about where we went in another review), but the restaurant looked very good indeed and we had breakfast there the next day. Very polite and helpful staff. Nothing special at breakfast, but a decent cold buffet and a good range of hot dishes; porridge, salmon scrambled eggs,full English etc.

thoroughly enjoyed our short stay and will certainly return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Been coming to Guernsey for several years and thought we,entreat ourselves. And what a treat it was.A lovely quaint,historic building with everything on hand ,nothing too much trouble from staff that are bubbely ,intelligent and have good memories. Certainly five star but not stuffily so with lovely bars and Restuarant ,great food and spa. They upgraded our room for our stay so we were not troubled by noise from the wedding party on Saturday night that wasn't even noisy..Parked our car and remembered our names at all times. Nothing to much trouble .The manager really cares about the island as he helped organise the food festival val in town. Will defiantly go back there and highly recommend the place.
tripadvisor.co.uk
Source: tripadvisor.co.uk
In Guernsey for a short business truip and had the Old Government House Hotel recommended. Unfortunate that the viisit was so short -- this is an attractive hotel, in a quiet street and a short walking distance from the sea front, and offices for meetings. Very comfortable and well managed, with excellent facilities. To be returned to ...
tripadvisor.co.uk
Source: tripadvisor.co.uk
I spent a night here on business and found the hotel to be great. The building is steeped in history, there are plenty of excellent dining options, and the gym downstairs is very good.

The only downside, which is largely uncontrollable by management, is that the rooms are extremely small.

I will definitely stay again, although I would upgrade my room to something larger!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent hotel in keeping with its 5 star rating. Service was excellent and the staff were friendly and helpful. Great views from the rooms (pics enclosed). Breakfast was very good. In a central location about 10 minutes walk to the promenade and a couple of minutes to shops, pubs and restaurants. Recommended.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for two nights last week, it was great. The hotel is full of old world charm and the level of service is just what you expect from a five star establishment. We ate in both restaurants, the food was very, very good. The staff were very friendly and helpful. The room was excellently decorated, but a little small and not sure why there needed to be so many telephones - three. The WiFi worked and was free.
tripadvisor.co.uk
Source: tripadvisor.co.uk
If anyone comes to Guernsey The Health club in the Hotel is of Top Quality
I regularly have a 75 minute there at a reasonable price
Charming Staff and Excellent Service
There is an excellent restaurant and an outside swimming pool
The hot Tub is in The Health Club
tripadvisor.co.uk
Source: tripadvisor.co.uk
My partner and I spent five nights here and we both agreed that it is one of the best hotels we have stayed in.

The decor is immaculate, the staff extremely friendly and attentive, and the housekeeping efficient.

We enjoyed all the meals we had at the hotel (particularly the Indian on the Sunday night when most other restaurants on the island are closed, and the afternoon cream tea), and service was always exemplary.

We made good use of the pool (clean and very warm) and the jacuzzis in the small but well-maintained Spa.

The location is hard to beat, just a few minutes walk away from the town with plenty of shopping and sightseeing opportunities. We didn't need a car for the whole of our stay, apart from taxi's to and from the airport. Highly recommend the short ferry trip to beautiful Herm Island which can be seen from the hotel.

As the hotel is built on one of Guernsey's many steep slopes, there are several floors and flights of steps to navigate throughout various areas of the building. There is a lift provided for part of the building, so if you have any mobility concerns you may wish to check first if your room is easily accessible (my partner had recently had a knee operation and I wished we had checked as our room was at the very top of the hotel with four flights of stairs to navigate!).

Apart from that, my only minor criticism is that from our room it was hard to find a discreet way to access the outdoor pool without having to walk through the hotel dining areas and past other guests whilst wearing a robe (we did find a way into the hotel directly from the pool, but it was via several accommodation corridors and wasn't signposted from within the hotel). If there were changing areas by the pool, we didn't see them but it would have been nice to feel a little less conspicuous!

We would definitely recommend this hotel to anyone considering a relaxing break in Guernsey, and will be investigating other Red Carnation hotels to try elsewhere.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My wife and I have just returned from Guernsey visiting friends. We were advised that the Old Government House or OGH as it is known was the best hotel on the island. They were not wrong. It is a true delight, elegant and beautifully presented and the service could not be bettered. It has all the amenities that you would wish including a gym, spa and an outdoor swimming pool. The bars are elegant and it is worth noting the most excellent cocktails made by Giuseppe. The moment you enter the hotel you are made to feel at home and I compliment Maria on her most excellent service. We intend to return to Guernsey once a year I will make sure that we are booked into the OGH.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I stayed here for 3 nights last weekend. First impressions were of a very well kept and well run hotel. Our first night was spent in a double room (having asked for a king size on the online booking form) which was very small for a hotel of this size and we were at the start of a corridor so were disturbed by people coming and going. Then at 3 in the morning some guests decided to finish their evening outside in the garden, directly under our room. So very little sleep and a visit to the reception the next day to ask to move rooms. I also pointed out that we should have had a king size room as per the booking form but was told this was just a request not a given! The receptionist initially offered to move us at an extra cost but having already spent a great deal of money on the room I declined at which point she offered to "comp" us the upgrade - I still think it is what we should have had in the first place but either way we packed up our belongings and the hotel moved them into a much quieter, bigger room with a King size bed as requested, tucked away right by the gardens and swimming pool.
The gardens and pool are lovely and secluded and the pool is heated.
We only had breakfast in the hotel but it was fabulous, great selection, well presented and the dining room looks out across the port.
The valet parking was a bonus as the car park is very tight to get in and out of but our car appeared each time we needed it within minutes.
The gym is packed with equipment and the staff in there very friendly and accommodating.
I used the Spa twice for different treatments and it was lovely and relaxing to the point where I fell asleep during my facial!!
All in all a lovely hotel, great staff, great position in the town and I would recommend a stay to all (just go for a room bigger than a standard double).
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have been visiting with our family for the last 5 years, it continues to excel in every aspect.
We have a young family of 4 children ranging from 6 weeks to 7 years.we are well travelled and have been to some of the world and UK's best hotel, for example Gleneagles, Scotland. OGH is arguably one of them, with its own special way.
We continue to return several times per year, each year just gets better.
All the staff make us feel welcome, especially Ken going the extra mile- thank you.
Food, atmosphere , accommodation and views fantastic. The children are made so welcome, and make's it feel home from home.
A hidden gem!
Thank you for making our holidays so special
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great hotel service and location, nothing was too much trouble and amazing breakfast. Special thanks to reception, as we made a mistake with our booking and they still squeezed us in and even gave us an upgrade. Faultless and a great bank holiday venue.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Hotel location in St Peter Port, staff and accommodation were excellent. The staff in particular all went the extra mile to help. When Condor ferries created a problem in returning home the staff looked after us and extended our room booking for the day. Food was high standard breakfast and evenings. The only negative was the Indian restaurant within the hotel which although the food was good the atmosphere was almost church or library like.
Spa and pool were well maintained and very well run.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just had a 3 night stay here, and everything was absolutely first class, breakfast was great and the staff superb, cannot fault anything here. It truly is five star, will certainly come back again.
Also Europcar was best car hire company.
We visited the International food festival over the weekend, really great
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is fantastic, and this is due to the well trained friendly staff. No request is to small and nothing is overlooked. The in-hotel restaurants are of the highest quality, especially the Indian, I don't think I have ever had better. Breakfast is a treat, a good selection of freshly prepared fare. The rooms are sumptuous and spotlessly clean, with high quality useful sized toiletries in the bathroom. A lovely touch is the 'turn down' and gift every evening. My mother is disabled and she found this hotel to be very accessible for an old building, and again, the staff were very helpful. There are a variety of public rooms and bars, very nicely furnished with comfortable seating, it has a country house (slightly colonial as well) feel about it. Don't miss out on a champagne cream tea. I will be highly recommending this hotel to my friends and family, not only will I be back, but I will also seek out other red carnation hotels to try. We enjoyed the gin experience on the first evening, a guided tour around 3 gins, accompanied by a delicious curry, the pairing worked well and I would recommend trying this experience for yourselves. The location of this hotel is excellent, quite central to St Peter Port, with valet parking. This hotel delivers a WOW factor.
tripadvisor.co.uk
Source: tripadvisor.co.uk
An exceptionally well-appointed hotel in the centre of St Peter Port, within comfortable walking distance of all the amenities offered by the town.

The facilities and service are very high quality. The room we occupied was very comfortable, light and airy and had a panoramic view of St Peter Port harbour.

The catering is excellent: afternoon tea in the garden is generous and well presented; a wide choice of dishes, all well prepared and presented, is available for evening dinner, and breakfast is very satisfying.

Stellar performance by all the staff who are very helpful and very knowledgeable.

The OGH (as this hotel has become known) is truly worthy of its five star rating - note this is the only hotel in Guernsey to have been awarded this accolade.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just returned from another very successful trip to OGH. We have been coming here since 1992. Not every year, but there has never been an instance where we were disappointed. That's itself says a great deal about the staff at OGH.

It could probably do with some updating at some point, but we would rather a hotel be little tired and have a great welcome and service.

From the moment you walk into reception, most times Harry the Guest Manager, being there to give you a warm welcome, to the receptionists who are cheerful and helpful.

The pool is like being in a warm bath, so even on cooler days it's great to be in there. We could not think of anything we did not enjoy there.

A special mention to Ken who manages the restaurants perfectly. He is so good at customer service. These things really matter, and sadly there are many hotels that do not have good management to train staff correctly. We so love Guernsey, and can't wait to return. Ĺ´e can even take our two dogs. They would not be banished to the rooms but can enjoy the hotel. Of course they would behave as well as children would!

On our return, we received a postcard from OGH, welcoming us back. Yes we will be back.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I and my colleague visited Guernsey again recently, in my case 36th years and my colleague 28 years of visiting Guernsey and stayed at the O.G.H as usual. As normal we made our hotel arrangements initially through General Manage,r Andrew Chantrell and asked for and received the rooms we had requested at a reduced cost - no doubt as we are 'old stagers'. From then the arrangements we made were perfectly adhered to and it was great to see some of the staff again who have been at the O.G.H. for many years including Harry Seepaul, Client Services Director and Ken, Restaurant Manager, to name a few. This speaks volumes in itself because the hotel & restaurant business has a well known regular turn over of staff, so obviously they must be contented in their lot. The service was as usual friendly, efficient and caring without being over fussy, from the kind and courteous lady Receptionists and beyond. We were well looked after and in a personal kind of way. God willing we will return next year at least once.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Loverly hotel in good location walk to shops restraunts and harbour beautiful setting loverly grounds lots of indoor and outdoor sitting areas. Set high in town so small hill to come back up from town but has far reaching views from the terraces
tripadvisor.co.uk
Source: tripadvisor.co.uk
Displaying page 36 of 65
Latest Reviews
Social Interaction
Latest News & Updates

Win four adult passes to The Alpine Lodge
25/10/2024

Enter our latest competition to win four passes to The Alpine Lodge at The OGH. Read article
Accreditations
Latest Events

Wellness and Self Care Retreat
26/07/2025

This rejuvenating one-day experience is designed to nourish the mind, body, and spirit through a comprehensive, holistic approach. See event