Old Government House Hotel & Spa

4.8/5 based on 1936 reviews
Latest Reviews
From the moment we first arrived, we were transported back to when hospitality at five star level was an art form.

All of the staff here are devoted to ensuring their guest's stay is both perfect and memorable.

The properties decor and ambience simply oozes luxury.

The decor throughout is simply extraordinary. Carpeting everywhere is deep and soft. Walls are not papered but covered in fabrics. Good taste and care is in evidence everywhere. There are magnificent oil paintings, excellent prints, interesting posters and amazing guilded mirrors.

Beds are perfect, bathrooms marble, the very finest monogrammed bedding, and thick and fluffy monogrammed towels.

Two fine restaurants, a spa, and an outside complete the package.

That and the location, five minutes walk from St Peter Port's central shopping area.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Five star, total luxury, exceptional service from a team of truly dedicated staff who fully understand the real meaning of hospitality. A joy to stay in this exceptional property
google.com
Source: google.com
Great hotel with amazing staff, especially Siya who served us breakfast every day with a smile. The rooms are clean and comfortable and the local is perfect. The grounds are beautiful and the common areas are clean and welcoming. The food was amazing
tripadvisor.co.uk
Source: tripadvisor.co.uk
Fabulous food, staff, service, atmosphere, decor, couldn't ask for more.
google.com
Source: google.com
Wonderful hotel lovely rooms very friendly helpful staff who went above and beyond. The breakfast choice and food were first class will definitely stay again.
google.com
Source: google.com
the rooms are clean and spacious, good ambiance and amazing staff. best place for a month or a week stay in guernsey.. food in the restaurant and amazing as well. kudos
google.com
Source: google.com
We wanted to go somewhere memorable for our honeymoon and definitely made the right choice! From the moment we walked in to the establishment we were made to feel special. Govind gave us a terrific tour of the premises and ensured we started our break with a glass of champagne.
All the hotel staff were friendly and went out their way to be helpful and to ensure our stay was a happy one.
Our room was comfortable, the breakfast was tremendous (we didn't need much lunch!), and we can attest that both the brasserie and curry room served excellent food.
We were within 5 minutes walk of the High Street and 10 minutes from the esplanade. Though not cheap, if you're looking for a 5-star experience then you will not be disappointed!
We would like to thank everyone who looked after us!
google.com
Source: google.com
Beutiful hotel with amazing staff. The room was excellent and a nice bathroom. The only thing I could mention was the shower was on the small side,
google.com
Source: google.com
Just returned from a lovely stay in Guernsey to celebrate our Golden Wedding. We stayed at the Old Government House or as all the islanders call it The OGH. It is a lovely high quality hotel, we wanted everything to be great for our special occasion and it was. Best of all were the staff who were all so helpful and friendly nothing was any trouble for them. We were given a glass of bubbly on arrival and a cake they made on our anniversary day. Memorable meal in the lovely restaurant made it a time to recall with much happiness. We can really recommend The OGH for anyone wanting a lovely relaxing break in such a beautiful setting, so thanks again to all the wonderful staff well done.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is 5 stars and felt it. The service was impeccable but really friendly. Everyone was great but the chap on reception (Tom, I think) made us feel both at home and like nothing was too much trouble from minute one. He was great. We soon met Noks when we had curry. Again gave you the all the service you could ask for but was personalble. She would ask after each course if the food was enjoyable. Noks, your service with a smile was enjoyable. Malcolm in the bar was also brilliant. He really knows how to make a cocktail. We did the cocktail making course and that was great way to find out the basics so I can experiement. Again he was super friendly. The food was brilliant the curry was great, the afternoon tea was wonderful, the breakfast was lovely. Litterally no complaints, it was all enjoyable. The room has excellent air con, the pool was really relaxing and the kiddies pool.was great for lounging in. Honestly it was about as good a as gets. OGH is not a cheap place to stay. But feels costly rather than expensive. By that I mean it was worth the money. I would absolutely return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had a fantastic afternoon tea here, highly recommended, staff delightful and helpful
google.com
Source: google.com
We loved our short stay at OGH. It is a delightful hotel with a touch of class. The staff were terrific, offering excellent service. Breakfasts was especially good. Highly recommended, we will return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
OGH is a real find. Staff are super professional and nothing is too much trouble with Guest Services Manager, Govind Prathap and Restaurant Manager Alessandro being absolutely on top of their game.
Quite the best Lobster Thermidor I have ever tasted.
Comfortable beds and well fitted bathrooms.
Return visit already in the diary.
Highly recommended.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Professional and friendly staff from Reception to Housekeeping to Concierge to Restaurant. Nothing was too much trouble.

Will definitely book again.

It was our wedding anniversary and on arrival there was a delicious cake and good wishes from the hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just returned from 4 nights at this nice hotel. The USP of this hotel is their staff and their attention to detail is outstanding. The restaurant serves food of the highest quality with service to match. Where we struggle to offer equal praise is on a few fronts. The room we had (201) was very tired and needs some attention. The carpet had some very dodgy stains and the windows were very difficult to open or shut particularly in the toilet where we couldn’t shut the upper part of the window. The walk-in shower was reasonably ok but my wife who has mobility problems due to MS found it very difficult to get in and out due to a large step. When we book a hotel we always insist on a ground level wet room/shower and we thought we made this known prior to arrival. The hotel offers a nice turn down service but that never happened on our final night! Finally, always check with this hotel if they’re hosting a wedding reception as the priority seemed to lean towards the wedding as opposed to residents, we we’re actually asked to leave the garden to make way for pre-wedding drinks for the wedding party! To be fair to the manager, he notified us of increased noise until midnight and get to breakfast early to avoid having to wait at peak times. The irony of this notification is that we couldn’t avoid the loud music as we couldn’t shut the window; see early references!

Finally, when we arrived at the airport and picked a taxi from the rank the price was always metered and the charge was perfectly acceptable. When we booked a taxi for the return trip to the airport through the OGH reception after leaving the hotel the meter was turned off and the cost was double to that of our inward journey! Our advice is tread carefully and agree costs before leaving. We felt we were well and truly shafted!!

We hope you find these points constructive and are expressed with honesty.

Joe and Marilyn O’Connor,
High Wycombe, Bucks.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a fantastic long weekend break here and could not fault the hotel, the staff are brilliant throughout, from Breakfast which was superb to housekeeping and the bar staff, it was always service with a smile,
Govind and the team here have a real can do attitude and leave you feeling nothing could be to much trouble.
all I can add is we cant wait to return! and we will be soon.
many thanks for a superb break. Paul and Elaine.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is a historic treasure. The athmosphere is like in a dream. Very, i mean, very nice staff and the service is topclass all the way. My best breakfast ever. The old hotel with those many stairs make this place something very special
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is superb.
We asked to change room as the shower room only facility wasn’t to our liking.
Kris sorted an alternative room out extremely quickly and we were more than satisfied with the new accommodation.
All the staff made us feel special and nothing was too much trouble.
The breakfasts were exceptional but the evening meals were even better.
My friend who recommended the Old Government House has been thanked (i have even gone as far a promising him a meal out on me next week).
If you want a relaxing break with five star treatment. Look no further.
Many thanks to the hotel and staff.
Michael and Angela
tripadvisor.co.uk
Source: tripadvisor.co.uk
From the time we arrived until we left, the service was top-notch. The staff were so gracious!! The place is gorgeous and the food was delicious, including the nightly sweet treat. Not sure if I will ever be back, but staying here was one of the highlights of visiting St Peter Port!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
What a great stay. From the pick up and drop off from and to the airport with andrew the team couldn’t have been better. The manager kris was so attentive and his attention to detail before and during our stay was superb. All the hotel team were amazing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed at Old Government house as part of a package . Very traditional hotel with tasteful period decor. Our room was very small but adequate as we were staying only 5 nights and had excursions booked for the day times. The majority of guests were of retirement age +. Our bathroom had a bath and the smallest show cubicle possible. One could not bend down in it. We are retired but not incapacitated but, a large walk in shower would be much more practical for the small bathroom area and more user friendly.
The food was excellent as was the service from the lovely welcoming and friendly staff. There is limited valet parking which requires cars to be moved around by hotel staff in one’s absence.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great place.Friendly polite staff..
google.com
Source: google.com
The rather less than grand entrance to the hotel is mitigated by the interior reception hall and lobby which indicates this may well be a 5 star hotel. Good furnishings and a quirky network of staircases and corridors lend a curious desire to explore. The restaurant is on 2 levels and divided into linked sections which again makes for an interesting and pleasing atmosphere. The food is excellent and if South African wine is your thing, you’re in for a treat. The pool is on the small side but well located and designed. The staff are wonderfully attentive and friendly if sometimes having to hand over your request to another. The only downside was a less than expected quality of bathroom shower in an otherwise very comfortable king room. A return visit is a must-do.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A very enjoyable and relaxing stay at this lovely hotel. The service, room, food and the general ambiance were exceptional. The staff were very polite and couldn't do enough for you. The location of the hotel was in prime position with only a few minutes walk from the sea front. We did book a table for the curry room during the week and I'm sorry to say that it was a little disappointing with the quality of food compared to the brasserie. I do believe that there has been some staff changes regarding the chef for the curry room and that might explain why it was not what I expected.
tripadvisor.co.uk
Source: tripadvisor.co.uk
What a lovely hotel well worthy of its 5 stars, the staff are really nice and couldn’t do enough for you, breakfast was fantastic, if it’s not on the menu they will go out of their way to help, after noon tea was really nice, I think the weather helped as it was great week, I do think that the table in the room was a little too large and took up to much space, on down side is the steep hill to walk up after a night out, I would highly recommend this hotel it was a great experience
tripadvisor.co.uk
Source: tripadvisor.co.uk
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