Old Government House Hotel & Spa
Latest Reviews
Had a beautiful cream tea here 14 August, absolutely gorgeous
Source: google.com
Superb service. Every interaction with staff was 10/10. Alesandro and Satish especially were uniquely helpful. Location also good for port. Taxis an issue generally in Guernsey. Rooms dated. Seaview was limited by roof. 1st floor rooms ++noisy if events in ballroom below till 23:30. Breakfast also great.
Source: google.com
Had lunch on the terrace. Lovely food, charming building, great views. Highly recommend. Didn’t stay at the hotel so can’t rate the bedrooms but the bar area was lovely. Food was very reasonable for the quality. Staff were very friendly and helpful.
Source: google.com
Kris Raggoo, the Manager, went above & beyond to make sure we had a good time. The staff were all very polite and friendly. The hotel offers everything you need and more. The location is very good, if at the top of a short hill but in the main town. Highly recommended. Will go back!
Source: tripadvisor.co.uk
This hotel is excellent.We had a short 3 night break with them and despite the changeable weather and the steep hill to climb to reach it from the town centre ( neither of which was the hotel’s fault....!)we couldn’t recommend it higher. The staff were so kind and helpful,especially Kris Raggoo who really went the extra mile to make our stay so comfortable and enjoyable. We were lucky enough to have a gorgeous room with a balcony and sea views which was icing on the cake!Food wise- breakfast was extremely good as was the light lunch menu served in the very pleasant olive grove garden Sadly dinner was disappointing though- pricey and not great.That said-To sum up- this hotel is gorgeous - we would definitely go back and highly recommend it.
Source: google.com
Malcolm at the Crown Club couldn’t be more helpful or more fun - and most of all is an amazingly good mixologist. Definitely worth a visit to enjoy the atmosphere and Malcolm’s cocktails………….. do make the time to go there and sip some delicious drinks in elegant surroundings.
Source: tripadvisor.co.uk
We ate in the Brasserie, where the choice of food was extensive, looked amazing and had wonderful flavours.
Staff where extremely attentive and nothing was too much trouble. Small changes and ingredient swaps were easily completed which made the lovely meal for us both magical and left us wanting more.
The best fine dining food in St Peter’s port Guernsey.
Staff where extremely attentive and nothing was too much trouble. Small changes and ingredient swaps were easily completed which made the lovely meal for us both magical and left us wanting more.
The best fine dining food in St Peter’s port Guernsey.
Source: tripadvisor.co.uk
Keine Übernachtung, deshalb ist für das Zimmer keine Bewertung möglich.
Nachtessen vorzüglich. Leider nicht alles fotografiert, aber auch optisch ein Genuss.
Über den Service wären eigentlich mehr als 5 Sterne zu vergeben. Sehr herzlich und zu unserem 35. Hochzeitstag gab es eine Überraschung. Ein Cheesecake im Sinne von Mrs. T. mit Prosecco und dazu eine Schachtel mit Schokolade. Zudem eine Umarmung unserer Lieblingsserviertochter. Wir waren sehr berührt.
Nachtessen vorzüglich. Leider nicht alles fotografiert, aber auch optisch ein Genuss.
Über den Service wären eigentlich mehr als 5 Sterne zu vergeben. Sehr herzlich und zu unserem 35. Hochzeitstag gab es eine Überraschung. Ein Cheesecake im Sinne von Mrs. T. mit Prosecco und dazu eine Schachtel mit Schokolade. Zudem eine Umarmung unserer Lieblingsserviertochter. Wir waren sehr berührt.
Source: google.com
If five stars are awarded in hospitality management for making guests feel special and totally cared for during their stay, then Andrew and his wonderful team are fully deserving of that accolade. From glass of fizz on arrival to warm words at departure, you cannot help but be impressed and want to return for more. Breakfasts of the highest quality and tasteful public areas of real character, history and charm were two of the highlights. My wife and I have rarely been greeted so politely and by so many highly professional, experienced and enthusiastic staff as we have here. A huge thank you to you all for working so hard to create an experience which is more akin to being part of a family rather than just another customer.
Source: tripadvisor.co.uk
This hotel is so worthy of its 5 star rating. The staff are so kind and friendly, and nothing is too much trouble. I would really encourage you to go there and enjoy their fabulous breakfasts, elegant surroundings and wonderful ambiance. It is true that you arrive as a guest, leave as a friend and come back as family. Many thanks to all the staff for making our stay so memorable.
Source: tripadvisor.co.uk
We stayed for 4 nights at The OGH and had a great experience. The service across the whole hotel was exceptional with the staff very friendly and nothing was too much trouble. Breakfast and Brasserie meals were excellent. Parking was offsite but valet parking available and perfectly located for St Peter’s Port and 4 minutes from the ferries. Gym is excellent and a nice outdoor pool. Would totally recommend this Red Carnation Hotel
Source: google.com
A beautiful hotel matched by the staff who are approachable professional and look after you extremely well. Stayed for a weekend, unfortunately our first room a Queen room no 314 was not what we expected at the rear of the hotel with a pretty dire view small and could do with updating. Once we contacted reception we were moved to a lovely room 218 with great views of the pool sea and harbour at a cost. Breakfasts were well presented cooked to order plus plenty of choice with the most wonderful and friendly staff. We dined in the specialist curry restaurant, the menu is slightly limited but the food was amazing again coupled with a terrific manager and staff. The only downside was our last night which was a birthday treat which unfortunately was not up to standard in the Trattoria restaurant, short staffed long waits even though it was not full until the manager intervened and sorted for us not before we has to complain about the service. This did ruin what would have been a perfect stay. Order your taxis at reception if your going to the port or airport. The hotel is at the top of a hill so not best for elderly people with limited walking abilities.
Source: tripadvisor.co.uk
We had a wonderful stay in this charming, elegant hotel. Whilst the hotel is obviously beautiful, steeped in history, it's the team of people who seem to work harmoniously together who made our stay so very memorable. Always happy to help with a smile, impeccable manners, engaging and friendly, always had a little time to pass the time of day with laughter and so very attentive their guests. They created a warm, relaxed, welcoming atmosphere unlike anywhere we've stayed before and this must very much reflect on the hotel's ethos. I know you shouldn't have your favourites but Govind & Keiran were exceptional. We were sorry to leave. Our sincere thanks to everyone for making our stay a very happy one!
Source: tripadvisor.co.uk
I've stayed here before but this stay was definitely inferior to previous excellent experiences. Post-Covid and in a recession, my expensive room, particularly the carpet, looked a bit shabby. Service and food in the restaurant is still high quality though. Reception was a bit monosyllabic and just not interested which contrasted completely with my previous two visits.
Source: google.com
Just been to the Curry House at OGH, what a fab experience. The staff, the food, all tasted so wonderful. Siya, our host is from Durban so it was fun reminiscing with him. Lovejoy the sommelier was very knowledgeable but We just had such a lovely time and as we live on the island we shall be back!!!
Source: tripadvisor.co.uk
The staff are excellent. We only ate in one evening and the meal was very good. The morning layout for breakfast was more than you wanted, also an excellent cooked breakfast menu.
Comfortable beds and I loved the soft pillows, perfect for me.
The hotel is based in St. Peter Port so extremely central to town but not too near to any noise. In all very relaxing.
Guernsey is a lovely island but I'm biased as my Grandmother lived there for many years and I stayed at her place for quite a while. Sark and Herm a short boat trip away. GO you'll enjoy the island very much.
Comfortable beds and I loved the soft pillows, perfect for me.
The hotel is based in St. Peter Port so extremely central to town but not too near to any noise. In all very relaxing.
Guernsey is a lovely island but I'm biased as my Grandmother lived there for many years and I stayed at her place for quite a while. Sark and Herm a short boat trip away. GO you'll enjoy the island very much.
Source: google.com
We didn't stay here but my wife gave a talk in one of the meeting rooms on Adhd. The staff were helpful. The room was large and bright and the AV equipment worked 💪
Source: google.com
We stayed for one week 1st to 8th July. It is a fantastic hotel and well deserving of its 5 star status. From when we arrived, greeted with a glass of proccesco, to when we checked out, we could not fault the hotel, staff or food. Room was beautiful, and breakfasts amazing with a huge choice for continental and cooked. Location was great, very central, and no trouble with car parking as usually there was someone available to park for us.
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
Source: tripadvisor.co.uk
Overpriced curry, but still very nice. Excellent surroundings it is 5 star hotel, very efficient and very polite....but it us still just a curry.
Source: google.com
We have had a great week during island games staff are exceptionally friendly helpful and the facilities stunning. OK personally we had a wofi problem but I cannot let that detract from an otherwise amazing experience and I'd love to come.again. thank you to all the staff 🙏 you've been exceptionally kind.
Source: google.com
A great Hotel, staff that goes above and beyond and the most comfortable bed ever!
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
Source: tripadvisor.co.uk
One of the best experiece I had. Exceptional breakfast
Source: google.com
An incredible experience! Such luxury - never seen so many mirrors and chandeliers! - wonderful, happy, efficient staff - great breakfasts. A wonderful introduction to Guernsey. Super pool too!|. What else could you need?
Source: tripadvisor.co.uk
Just returned from a business trip, arrived very early at 9am , and asked, but did not expect an early check in, was told by Kris at reception he would try his best, very pleased to be handed the key at 12pm , instead of 3pm, room was very nice and comfortable , waiting staff during the day and night were fantastic, especially Mario, who could not do enough, breakfast was also great, overall very pleased with the hotel and its staff.
Source: tripadvisor.co.uk
This is an excellent hotel, comfortable, homely and very well managed by the GM (who takes an active interest throughout) and every member of his clearly happy and well motivated team. (Red Carnation Hotels are reknowned as "investors in people" so staff are loyal and tend to stay with the employer to everyones benefit).
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
Source: tripadvisor.co.uk
