Old Government House Hotel & Spa
Latest Reviews
Overpriced curry, but still very nice. Excellent surroundings it is 5 star hotel, very efficient and very polite....but it us still just a curry.
Source: google.com
We have had a great week during island games staff are exceptionally friendly helpful and the facilities stunning. OK personally we had a wofi problem but I cannot let that detract from an otherwise amazing experience and I'd love to come.again. thank you to all the staff 🙏 you've been exceptionally kind.
Source: google.com
A great Hotel, staff that goes above and beyond and the most comfortable bed ever!
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
Source: tripadvisor.co.uk
One of the best experiece I had. Exceptional breakfast
Source: google.com
An incredible experience! Such luxury - never seen so many mirrors and chandeliers! - wonderful, happy, efficient staff - great breakfasts. A wonderful introduction to Guernsey. Super pool too!|. What else could you need?
Source: tripadvisor.co.uk
Just returned from a business trip, arrived very early at 9am , and asked, but did not expect an early check in, was told by Kris at reception he would try his best, very pleased to be handed the key at 12pm , instead of 3pm, room was very nice and comfortable , waiting staff during the day and night were fantastic, especially Mario, who could not do enough, breakfast was also great, overall very pleased with the hotel and its staff.
Source: tripadvisor.co.uk
This is an excellent hotel, comfortable, homely and very well managed by the GM (who takes an active interest throughout) and every member of his clearly happy and well motivated team. (Red Carnation Hotels are reknowned as "investors in people" so staff are loyal and tend to stay with the employer to everyones benefit).
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
Source: tripadvisor.co.uk
As good as it gets. Best hotel on the island.
Source: google.com
Enjoyed breakfast in the garden, must do it again.
Source: google.com
Gin tasting…highly recommend! Malcom our host was so knowledgeable and friendly. The gins we tried were delicious and he had hand picked herbs etc from the OGH garden to accompany the drink. The environment is gorgeous too as it takes place in the crown club
Source: tripadvisor.co.uk
One night only, such a pity, could have stayed for a month. The friendliest but most professional staff you could wish to find. The food is out of this world. The location has wonderful views and only a short walk downhill into the port coming back up is not a problem as you can choose various lanes that are not too steep. Bed was huge and extremely comfortable and the enitre hotel is interesting and has a wonderful ambience.
Source: tripadvisor.co.uk
My husband and I had a fabulous time here. Guernsey is a wonderful destination and I can't imagine a more perfect place on the island to stay. We pulled up in our car from the ferry, unsure of what to do, then had the car immediately taken off our hands for valet parking and were greeted with sparkling wine and a wonderful, warm welcome. The hotel is luxurious and the food is superb, but it really was, for us, the staff who made our stay so special. Everyone working there whom we encountered was engaging, interesting, and such a pleasure to get to know a little bit. There is loads to see in Guernsey, as well as Herm and Sark islands, easily accessible by ferry. We were at the OGH for 5 nights in June for my birthday and had such a fantastic stay that we came home and immediately booked a shorter say for February for my husband's birthday. The OGH really is an exquisite experience.
Source: tripadvisor.co.uk
Having enjoyed a previous visit we selected a sea facing room this time and had great views onto the harbour and the Castle from the bay windows.
The room was nice and the bathroom had an excellent walk in shower, just what we like. Furnishings are in keeping with the mature style and age of the hotel and comfortable. The only really strange thing occurred on our first night. The housekeeper lowered the Roman blinds while we were at dinner: in the morning I couldn’t get them up, just couldn’t find any mechanism or electric control so when I went down to breakfast I saw reception to ask what I had not understood. Returning to the room after breakfast we found a maintenance crew taking the blinds out as the mechanism simply wasn’t there on the blinds: we were promised they would be completely fixed during the day and indeed at 2 pm the maintenance crew refitted them , this time with the little chain pulley systems in place. How on earth did this situation arise…..did the previous room occupants leave the blinds up all the time? How did the housekeeper get them down on the first night when the mechanism wasn’t there? Totally weird but quickly fixed and this was an example of the excellent service we experienced throughout our stay.
The sandwiches in the conservatory were very good indeed, the breakfasts were excellent, large range of things to eat and top quality, and again always great service.
The swimming pool was warm, clean and not very much used as it was chilly weather and only sunny in the afternoon but that’s British weather.
A most enjoyable stay from which we take away such good memories of all the team working in the hotel and their welcoming faultless service.
The room was nice and the bathroom had an excellent walk in shower, just what we like. Furnishings are in keeping with the mature style and age of the hotel and comfortable. The only really strange thing occurred on our first night. The housekeeper lowered the Roman blinds while we were at dinner: in the morning I couldn’t get them up, just couldn’t find any mechanism or electric control so when I went down to breakfast I saw reception to ask what I had not understood. Returning to the room after breakfast we found a maintenance crew taking the blinds out as the mechanism simply wasn’t there on the blinds: we were promised they would be completely fixed during the day and indeed at 2 pm the maintenance crew refitted them , this time with the little chain pulley systems in place. How on earth did this situation arise…..did the previous room occupants leave the blinds up all the time? How did the housekeeper get them down on the first night when the mechanism wasn’t there? Totally weird but quickly fixed and this was an example of the excellent service we experienced throughout our stay.
The sandwiches in the conservatory were very good indeed, the breakfasts were excellent, large range of things to eat and top quality, and again always great service.
The swimming pool was warm, clean and not very much used as it was chilly weather and only sunny in the afternoon but that’s British weather.
A most enjoyable stay from which we take away such good memories of all the team working in the hotel and their welcoming faultless service.
Source: tripadvisor.co.uk
Friendly staff and their coffee is pretty good!
Source: google.com
Excellent location and a wonderful, warm welcome at this elegant, traditional hotel, steeped in interesting history. Room was ‘snug’ but comfortable and we had a lovely view overlooking gardens and Castle Cornet. Breakfast was top notch! Kris at front of house was exceptionally helpful, knowledgeable and always on hand to assist with a cheerful smile. The service was first class overall. Thank you for a perfect stay.
Source: tripadvisor.co.uk
The weekend break at the OGH was wonderful. The hotel is located within walking distance of the centre of St Peter Port. The facilities, especially around the pool in the sunshine , were great. We ate in both the Brasserie and the Curry Room and both meals where fantastic. What makes the OGH special are it's staff who are both professional and friendly. A special mention of Jeffrey and his team in the Crown Bar who were excellent.
Source: tripadvisor.co.uk
A delightful experience with a wonderfully friendly and genuine team headed up by Alessandro.
They didn't stop smiling and nothing was too much trouble!
It was evident the culture of the hotel is excellent and the staff thoroughly enjoy engaging with guests who like a bit of banter!
I am sure we'll be back.
They didn't stop smiling and nothing was too much trouble!
It was evident the culture of the hotel is excellent and the staff thoroughly enjoy engaging with guests who like a bit of banter!
I am sure we'll be back.
Source: tripadvisor.co.uk
All of the staff at The Old Government House &
Spa go above & beyond to ensure that we always have a 5 star stay. Govind, Anele, Tom & Kris in-particular always make sure that we are well looked after & any requests we may have are always catered for.
We love staying at the old Government house & will continue to stay here whenever we come to Guernsey.
Other positives for the hotel are its location, the facilities, and the lounge areas are very comfortable.
Spa go above & beyond to ensure that we always have a 5 star stay. Govind, Anele, Tom & Kris in-particular always make sure that we are well looked after & any requests we may have are always catered for.
We love staying at the old Government house & will continue to stay here whenever we come to Guernsey.
Other positives for the hotel are its location, the facilities, and the lounge areas are very comfortable.
Source: tripadvisor.co.uk
Excellent hotel for which you pay a price...
Source: google.com
Last night we went for a Gin Tasting experience and an Indian tasting platter which I had a voucher for as a Christmas present. Malcolm took our gin tasting session and he was amazing. His knowledge was vast and really opened our eyes to how we should pair our Gins with particular tonics. When we finished he then made us some amazing cocktails. Malcolm is an asset to the Red Carnation group! Thank you Malcolm we can’t wait to see you again soon for the cocktail class!!
Source: tripadvisor.co.uk
First the Bad. Sadly on arrival the front of the hotel to the left was covered in scaffolding and the first room offered had this as the view which I rejected. The second room offered was almost as we had booked but not a king twin,( a king double.) however we accepted the room as a good size with a balcony and view of the harbour. Sadly the room on inspection was tired, ragged black out curtains, bathroom door unable to close, window fittings loose and condensation within the double glazing. not a great start.! However now to the Good !
Once firmly complained ,staff sprang into action!,drapes were changed,door and windows fixed,housekeeping spruced the room, while we were treated to a glass of bubbly (to compensate for the wasted time.) we were also gifted the first nights dinner with complimentary wine. Wonderful !.(advise to management,first impressions count,prevention is better than cure,be proactive with maintenance and housekeeping, advise of any building works that may affect certain rooms and poss offer at a reduced rate.
Now the lovely, This is Guernseys only 5 star hotel and priced accordingly, all the staff are wonderful,polite and efficient. they make your stay really special. we felt really well looked after and entertained,we had breakfast every day (superb )and dinner on 2 evenings lovely food and wine. I would make special mention of all the front of house staff,the dog whisperer Govind Prathap, (for handling the hound stampede!) and all the waiting staff who were superb. A special stay, would reccomend.
Once firmly complained ,staff sprang into action!,drapes were changed,door and windows fixed,housekeeping spruced the room, while we were treated to a glass of bubbly (to compensate for the wasted time.) we were also gifted the first nights dinner with complimentary wine. Wonderful !.(advise to management,first impressions count,prevention is better than cure,be proactive with maintenance and housekeeping, advise of any building works that may affect certain rooms and poss offer at a reduced rate.
Now the lovely, This is Guernseys only 5 star hotel and priced accordingly, all the staff are wonderful,polite and efficient. they make your stay really special. we felt really well looked after and entertained,we had breakfast every day (superb )and dinner on 2 evenings lovely food and wine. I would make special mention of all the front of house staff,the dog whisperer Govind Prathap, (for handling the hound stampede!) and all the waiting staff who were superb. A special stay, would reccomend.
Source: tripadvisor.co.uk
I stay at the hotel frequently. It’s always a pleasure. Staff are fantastic, rooms are great. Gym is well equipped.
Lovely sheltered outdoor pool area.
Food is wonderful.
Spa is also very good, what more could you ask for. I will without doubt continue staying at the OGH whenever I visit Guernsey.
Lovely sheltered outdoor pool area.
Food is wonderful.
Spa is also very good, what more could you ask for. I will without doubt continue staying at the OGH whenever I visit Guernsey.
Source: tripadvisor.co.uk
We visited for the weekend to run the GU36 Ultra marathon. The staff couldn't have been any more kind and helpful during our stay. Managment, reception, concierge, restaurant, bar staff & housekeeping were all outstanding.
Great sea view, comfy bed, pillows, tea & coffee, fruit in our room on arrival.
I left early Sunday morning before breakfast service and was offered a smoothie as a replacement & some protein snacks after the race.
Had a quick dip in the heated outside pool which was lovely.
Love the evening turndown service, slippers in the room and even a good luck card on the Saturday night.
Breakfast was superb with a great selection. We also enjoyed a lamb & prawn curry from the Curry Room.
I highly recommend a stay at The OGH. A real home from home in a very historical building.
Great sea view, comfy bed, pillows, tea & coffee, fruit in our room on arrival.
I left early Sunday morning before breakfast service and was offered a smoothie as a replacement & some protein snacks after the race.
Had a quick dip in the heated outside pool which was lovely.
Love the evening turndown service, slippers in the room and even a good luck card on the Saturday night.
Breakfast was superb with a great selection. We also enjoyed a lamb & prawn curry from the Curry Room.
I highly recommend a stay at The OGH. A real home from home in a very historical building.
Source: tripadvisor.co.uk
Excellent hotel. Great location and would recommend this hotel to anyone for a short break away. All the staff could not have been nicer and nothing was a bother to them. The only thing I would ask is that they get an Irish barman in to train their staff how to pour a pint of Guinness.
Source: tripadvisor.co.uk
Good service from friendly staff. Lovely building. The room was lovely with a good sized comfortable bed & good facilities. Great service provided by staff. The dining hall so wasn't great. Chipped crockery views of plants growing out of the gutters. Needs a bit of TLC and good few repairs. Felt uncomfortable and rushed.
Source: tripadvisor.co.uk
