Old Government House Hotel & Spa
Latest Reviews
Spa Day for two with treatment:
When booking this 5 star spa experience I hoped for a lovely spa, which was up to date and easy to enjoy/ get to!
Unfortunately, it did not live up to this expectation!
My boyfriend and I travel around spas as a hobby and this one did not cut it facility wise.
However, Sarah, who did my hour facial, was unbelievably great! Met us with a beaming smile , shook hands and made me feel very comfortable throughout !
The facial was perfect- she listened to my requirements and even adapted the treatment when my skin became sensitive !
She is a real asset to the team and is worth 5 stars reading customer service and welfare ! This needs to be noticed and rewarded
Sadly, I was very disappointed that the swimming pool (outdoors) is only accessible thought the hotel itself - including the restaurant!!?? Or outside on the street. I was extremely uncomfortable at this and hope to see changes.
Sadly I did not have the flip flops - nor offered any- so I walked outside bare foot in my robe!
The food was okay- but not amazing- had the cheese toasty- needs to be much smaller in portion !.
However, yet again, your staff save you!
They are so kind, not judgement even though we are young and very polite ! Everyone who was working in the restaurant at 12:30 on the 9/8/18 must be rewarded immensely !!
When booking this 5 star spa experience I hoped for a lovely spa, which was up to date and easy to enjoy/ get to!
Unfortunately, it did not live up to this expectation!
My boyfriend and I travel around spas as a hobby and this one did not cut it facility wise.
However, Sarah, who did my hour facial, was unbelievably great! Met us with a beaming smile , shook hands and made me feel very comfortable throughout !
The facial was perfect- she listened to my requirements and even adapted the treatment when my skin became sensitive !
She is a real asset to the team and is worth 5 stars reading customer service and welfare ! This needs to be noticed and rewarded
Sadly, I was very disappointed that the swimming pool (outdoors) is only accessible thought the hotel itself - including the restaurant!!?? Or outside on the street. I was extremely uncomfortable at this and hope to see changes.
Sadly I did not have the flip flops - nor offered any- so I walked outside bare foot in my robe!
The food was okay- but not amazing- had the cheese toasty- needs to be much smaller in portion !.
However, yet again, your staff save you!
They are so kind, not judgement even though we are young and very polite ! Everyone who was working in the restaurant at 12:30 on the 9/8/18 must be rewarded immensely !!
Source: google.com
We're told it's the best hotel in Guernsey and I'm sure it is but as we fell in love with OGH from day one we've not been elsewhere to stay on the island. From arrival to departure your every need is anticipated and supplied by wonderful staff who never fail to smile and for whom nothing is too much bother. Everyone is greeted like an old friend ( and many are just that) and like us return year after year. Great accommodation, dining and leisure.Easy walk downhill into town and if you can't face the climb back it's only a couple of minutes by taxi.
Source: google.com
Without doubt my favourite hotel in the world. I love going back here everytime, though its mostly with work. The staff are utterly amazing and this alone makes you want to come back again and again.. there is nothing that they wont or cant do for you. The hotel is beautifully decorated as are the rooms which ooze decadence and charm..and wonderfully appointed. Its ideally situated to explore St Peter Port. The restaurants are wonderful especially the Indian and breakfast is a tour de force. The only sad thing is when i have to leave.. but then you count the days till when you come back.. just simply wonderful.
Source: google.com
Gym, the people at the gym are very helpful and it is a lovely little set up! I have just joined this week and already enjoying going and I don't really enjoy fitness any more so that's new for me. The staff have really helped me understand what I need to be doing and how to get started and I feel confident they will help me along my journey. :)
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Super meal by Indian specialist Bronwent was first class and the restaurant service the same. Extremely good value considering the quality, the ambiance of the surroundings and the courtesy shown. If you think £15 is expensive don't order it.
Source: google.com
Just visited on Yorkshire Pudding Day. Wonderful meal, starter of smoked haddock on Yorkshire with poached egg was a real highlight. Roast sirloin of beef served with roasted potatoes another Yorkshire and plenty of vegetables and a rich gravy. I chose the famous cheesecake on the menu, a generous portion served with strawberry and coulis. Combined with fantasticly hospitalable team consisting of Andre and Mario who should have his name badge changed to Super Mario as he was so polite and courteous: Really added to our experience. We will most definitely re visit.
Source: google.com
It's a great hotel with excellent service and very good breakfast, in a very central location... But it's very expensive and that makes it not the best value. The staff were faultless throughout the stay and the rooms were comfortable. You do get what you pay for but it still felt overpriced, which is a shame as it's a very good hotel indeed.
Source: google.com
Great service with proper tea served on the terrace. The views are somewhat blocked by a ivy covered low stone wall, but this adds to the intimate feel of the venue.
Source: google.com
Lovely hotel and clean. Staff lovely and will do anything for you. We have been to this hotel 4 times and are planning are next visit.
Source: google.com
Our 13th year at this fantastic hotel. It's central location makes exploring St Peter Port easy. The staff are always polite and nothing is to much trouble.
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Wonderful aftetnoon tea. Fantastic service in beautiful surrounding. Food was delicious eith impeccable service. I would highly recommend this.
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Very nice, comfy bed, luxurious decor through the whole building, very helpful and patient staff
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A lovely old hotel, very attentive staff. Would definitely come again.
Source: google.com
Convenient place and near to town centre. Good food and breakfast. Recommended
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I have been staying here for over 30 years. Always v good, sometimes excellent.
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Attractive and quiet. Food acceptable but not quite up to prices.
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Fantastic traditional hotel, good food, 1st class service.
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Good terrace with lovely views out towards Herm. Pretty decent g&ts.
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Great hospitality and very well located for making the most of a Guernsey holiday
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1st class meal, top notch service this is the only 5* I have ever given
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Wonderful luxury afternoon tea. Attentive staff were a delight.
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An excellent city hotel with a very good restaurant and fine rooms.
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You will not find a better hotel.. And the staff are amazing
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really good and centrally located. very helpful staff
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Exceptional service. Great breakfast.
Source: google.com
