Old Government House Hotel & Spa
Latest Reviews
The weekend break at the OGH was wonderful. The hotel is located within walking distance of the centre of St Peter Port. The facilities, especially around the pool in the sunshine , were great. We ate in both the Brasserie and the Curry Room and both meals where fantastic. What makes the OGH special are it's staff who are both professional and friendly. A special mention of Jeffrey and his team in the Crown Bar who were excellent.
Source: tripadvisor.co.uk
A delightful experience with a wonderfully friendly and genuine team headed up by Alessandro.
They didn't stop smiling and nothing was too much trouble!
It was evident the culture of the hotel is excellent and the staff thoroughly enjoy engaging with guests who like a bit of banter!
I am sure we'll be back.
They didn't stop smiling and nothing was too much trouble!
It was evident the culture of the hotel is excellent and the staff thoroughly enjoy engaging with guests who like a bit of banter!
I am sure we'll be back.
Source: tripadvisor.co.uk
All of the staff at The Old Government House &
Spa go above & beyond to ensure that we always have a 5 star stay. Govind, Anele, Tom & Kris in-particular always make sure that we are well looked after & any requests we may have are always catered for.
We love staying at the old Government house & will continue to stay here whenever we come to Guernsey.
Other positives for the hotel are its location, the facilities, and the lounge areas are very comfortable.
Spa go above & beyond to ensure that we always have a 5 star stay. Govind, Anele, Tom & Kris in-particular always make sure that we are well looked after & any requests we may have are always catered for.
We love staying at the old Government house & will continue to stay here whenever we come to Guernsey.
Other positives for the hotel are its location, the facilities, and the lounge areas are very comfortable.
Source: tripadvisor.co.uk
Excellent hotel for which you pay a price...
Source: google.com
Last night we went for a Gin Tasting experience and an Indian tasting platter which I had a voucher for as a Christmas present. Malcolm took our gin tasting session and he was amazing. His knowledge was vast and really opened our eyes to how we should pair our Gins with particular tonics. When we finished he then made us some amazing cocktails. Malcolm is an asset to the Red Carnation group! Thank you Malcolm we can’t wait to see you again soon for the cocktail class!!
Source: tripadvisor.co.uk
First the Bad. Sadly on arrival the front of the hotel to the left was covered in scaffolding and the first room offered had this as the view which I rejected. The second room offered was almost as we had booked but not a king twin,( a king double.) however we accepted the room as a good size with a balcony and view of the harbour. Sadly the room on inspection was tired, ragged black out curtains, bathroom door unable to close, window fittings loose and condensation within the double glazing. not a great start.! However now to the Good !
Once firmly complained ,staff sprang into action!,drapes were changed,door and windows fixed,housekeeping spruced the room, while we were treated to a glass of bubbly (to compensate for the wasted time.) we were also gifted the first nights dinner with complimentary wine. Wonderful !.(advise to management,first impressions count,prevention is better than cure,be proactive with maintenance and housekeeping, advise of any building works that may affect certain rooms and poss offer at a reduced rate.
Now the lovely, This is Guernseys only 5 star hotel and priced accordingly, all the staff are wonderful,polite and efficient. they make your stay really special. we felt really well looked after and entertained,we had breakfast every day (superb )and dinner on 2 evenings lovely food and wine. I would make special mention of all the front of house staff,the dog whisperer Govind Prathap, (for handling the hound stampede!) and all the waiting staff who were superb. A special stay, would reccomend.
Once firmly complained ,staff sprang into action!,drapes were changed,door and windows fixed,housekeeping spruced the room, while we were treated to a glass of bubbly (to compensate for the wasted time.) we were also gifted the first nights dinner with complimentary wine. Wonderful !.(advise to management,first impressions count,prevention is better than cure,be proactive with maintenance and housekeeping, advise of any building works that may affect certain rooms and poss offer at a reduced rate.
Now the lovely, This is Guernseys only 5 star hotel and priced accordingly, all the staff are wonderful,polite and efficient. they make your stay really special. we felt really well looked after and entertained,we had breakfast every day (superb )and dinner on 2 evenings lovely food and wine. I would make special mention of all the front of house staff,the dog whisperer Govind Prathap, (for handling the hound stampede!) and all the waiting staff who were superb. A special stay, would reccomend.
Source: tripadvisor.co.uk
I stay at the hotel frequently. It’s always a pleasure. Staff are fantastic, rooms are great. Gym is well equipped.
Lovely sheltered outdoor pool area.
Food is wonderful.
Spa is also very good, what more could you ask for. I will without doubt continue staying at the OGH whenever I visit Guernsey.
Lovely sheltered outdoor pool area.
Food is wonderful.
Spa is also very good, what more could you ask for. I will without doubt continue staying at the OGH whenever I visit Guernsey.
Source: tripadvisor.co.uk
We visited for the weekend to run the GU36 Ultra marathon. The staff couldn't have been any more kind and helpful during our stay. Managment, reception, concierge, restaurant, bar staff & housekeeping were all outstanding.
Great sea view, comfy bed, pillows, tea & coffee, fruit in our room on arrival.
I left early Sunday morning before breakfast service and was offered a smoothie as a replacement & some protein snacks after the race.
Had a quick dip in the heated outside pool which was lovely.
Love the evening turndown service, slippers in the room and even a good luck card on the Saturday night.
Breakfast was superb with a great selection. We also enjoyed a lamb & prawn curry from the Curry Room.
I highly recommend a stay at The OGH. A real home from home in a very historical building.
Great sea view, comfy bed, pillows, tea & coffee, fruit in our room on arrival.
I left early Sunday morning before breakfast service and was offered a smoothie as a replacement & some protein snacks after the race.
Had a quick dip in the heated outside pool which was lovely.
Love the evening turndown service, slippers in the room and even a good luck card on the Saturday night.
Breakfast was superb with a great selection. We also enjoyed a lamb & prawn curry from the Curry Room.
I highly recommend a stay at The OGH. A real home from home in a very historical building.
Source: tripadvisor.co.uk
Excellent hotel. Great location and would recommend this hotel to anyone for a short break away. All the staff could not have been nicer and nothing was a bother to them. The only thing I would ask is that they get an Irish barman in to train their staff how to pour a pint of Guinness.
Source: tripadvisor.co.uk
Good service from friendly staff. Lovely building. The room was lovely with a good sized comfortable bed & good facilities. Great service provided by staff. The dining hall so wasn't great. Chipped crockery views of plants growing out of the gutters. Needs a bit of TLC and good few repairs. Felt uncomfortable and rushed.
Source: tripadvisor.co.uk
A nice afternoon learning how to make cocktails in the cocktail masterclass hosted by Malcolm, who was fun, knowledgeable and a great host! Our cocktails were carefully selected to match our tastes and were served with light bites and nibbles.
Cocktails were served up in the cozy crown club which has plenty of character.
Cocktails were served up in the cozy crown club which has plenty of character.
Source: tripadvisor.co.uk
We had a very happy visit. Exceptional service from a team of charming, efficient and caring people. Nothing was too much trouble. It is ver well placed looking over the harbour and islands. We look forward very much to our next visit.
Source: tripadvisor.co.uk
Very friendly and attentive staff, and in nice weather the pool is an amazingly sheltered haven. Very welcoming of cyclists. If you’re going for an anniversary, be sure to tell them for a special treat.
Source: google.com
Alessandro in the restaurant is exceptional! We were very lucky to have him look after us for our Coronation day lunch and the other staff were also so attentive! we had the most amazing lunch and lovely cocktails. We will be back! Thank you so much for making our day so memorable ⭐️⭐️⭐️⭐️⭐️
Source: tripadvisor.co.uk
The stay at the hotel was faultless, nothing was to much trouble. The staff go out off their way to make sure you have a great experience and make you feel at home, friendly and helpful. The hotel was spotless with well furnished rooms, a full choice of breakfast selection. And we must praise Govind Prathap for all his help.
Source: tripadvisor.co.uk
Excellent service and good ambiance
Source: google.com
Best hotel on the island in my opinion. Been here for events, gym and to stay the night I couldn't fault them. Rooms could use a bit of tlc and upgrading but otherwise an incredible spot.
Source: google.com
Amazing hotel, such elegant rooms. The staff are so helpful and friendly, nothing is too much trouble. Love staying here, especially in the summer with the outside pool.
Source: thebestof.co.uk
Absolutely fantastic service. The staff are very attentive and obliging.
Source: google.com
To find a hotel of this comfort, quality and standard is rare indeed. We enjoyed our 3 night stay so much because every member of the team were so courteous, kind and professional. The ambiance was calm, peaceful and relaxing, the service spot on and always with a smile. Every meal was a complete delight. The food quite beautifully presented, hot, fresh, varied and very flavoursome. Each meal was paced to perfection. The lounges, bars and gardens were elegant, beautifully furnished in a traditional way with every modern convenience. The spa, gym, sauna, steam room and jacuzzis were immaculate, efficiently run with massages to die for!
General manager Andrew and his deputy Govind really set the tone with kindness, professionalism and attention to detail. They have a wonderful team and must take credit for the training and attitude of their team.
Red Carnation group and founder Beatrice can be hugely proud of such a strong and well run enterprise. Look after them all - they are such an asset to your group and many in the hospitality sector would dearly love to have a set up like yours. We'll done everybody and thank you for all you did for us. We feel refreshed and relaxed.....and are missing the OGH already!
General manager Andrew and his deputy Govind really set the tone with kindness, professionalism and attention to detail. They have a wonderful team and must take credit for the training and attitude of their team.
Red Carnation group and founder Beatrice can be hugely proud of such a strong and well run enterprise. Look after them all - they are such an asset to your group and many in the hospitality sector would dearly love to have a set up like yours. We'll done everybody and thank you for all you did for us. We feel refreshed and relaxed.....and are missing the OGH already!
Source: tripadvisor.co.uk
From the moment we arrived at the hotel we were given a warm and caring welcome.
We wish to extend our thanks to all the staff at the hotel but especially Tom and Stuart from reception who went over and beyond in ensuring our stay was memorable. Their knowledge about the history of the hotel was incredibly interesting and informative .
The rooms are very comfortable and the views from the room was breath taking .
The breakfast each morning was beautifully presented with many interesting options to choose from. The staff in the restaurant were attentive and most professional ensuring a wonderful experience.
We had afternoon tea during our visit which was beautifully presented and substantial, providing a great choice.
The evening meal provided an excellent choice and again was most enjoyable .
We are so looking forward to a return visit .
Thank you once again to all the staff at this mist beautiful hotel .
We wish to extend our thanks to all the staff at the hotel but especially Tom and Stuart from reception who went over and beyond in ensuring our stay was memorable. Their knowledge about the history of the hotel was incredibly interesting and informative .
The rooms are very comfortable and the views from the room was breath taking .
The breakfast each morning was beautifully presented with many interesting options to choose from. The staff in the restaurant were attentive and most professional ensuring a wonderful experience.
We had afternoon tea during our visit which was beautifully presented and substantial, providing a great choice.
The evening meal provided an excellent choice and again was most enjoyable .
We are so looking forward to a return visit .
Thank you once again to all the staff at this mist beautiful hotel .
Source: tripadvisor.co.uk
The entrance isn't impressive, but the hotel public areas certainly are. You get a really warm and friendly greeting in reception. Menu isn't extensive but the food is exceptional and the waiting staff, especially Nicolas, are exceptional. They really can't do enough for you, so friendly and polite.
Rooms are tired and need a refit, don't expect a 32ins TV and only an overbath shower in a 5 star, but all towels & bedlinen are monogrammed and towels are soft. Did have difficulty getting a good nights sleep as no support in duck down pillows, wasn't until morning that noticed they have a very extensive pillow menu - unfortunately we were only on the island for 1 night...
Rooms are tired and need a refit, don't expect a 32ins TV and only an overbath shower in a 5 star, but all towels & bedlinen are monogrammed and towels are soft. Did have difficulty getting a good nights sleep as no support in duck down pillows, wasn't until morning that noticed they have a very extensive pillow menu - unfortunately we were only on the island for 1 night...
Source: tripadvisor.co.uk
Brilliant afternoon tea served in the lounge. Service was excellent, tea choices good, and sandwiches, scones and cakes all fresh and slightly different from elsewhere, even had an Easter theme for Good Friday. Recommend
Source: google.com
Really great staff. Very helpful. Accommodation was excellent
Source: google.com
We booked an overnight to celebrate our 25th wedding anniversary and were treated like royalty from the moment we checked in. Being greeted with a glass of fizz, given an upgrade to a sea view queen room and offered the Curry Room menu when it was closed for the evening. I had the most amazing massage in the Spa. Nothing was too much trouble - 24 hours of luxurious relaxation - thank you 🙏
Source: tripadvisor.co.uk
