Old Government House Hotel & Spa
Latest Reviews
Spa Day for two with treatment:
When booking this 5 star spa experience I hoped for a lovely spa, which was up to date and easy to enjoy/ get to!
Unfortunately, it did not live up to this expectation!
My boyfriend and I travel around spas as a hobby and this one did not cut it facility wise.
However, Sarah, who did my hour facial, was unbelievably great! Met us with a beaming smile , shook hands and made me feel very comfortable throughout !
The facial was perfect- she listened to my requirements and even adapted the treatment when my skin became sensitive !
She is a real asset to the team and is worth 5 stars reading customer service and welfare ! This needs to be noticed and rewarded
Sadly, I was very disappointed that the swimming pool (outdoors) is only accessible thought the hotel itself - including the restaurant!!?? Or outside on the street. I was extremely uncomfortable at this and hope to see changes.
Sadly I did not have the flip flops - nor offered any- so I walked outside bare foot in my robe!
The food was okay- but not amazing- had the cheese toasty- needs to be much smaller in portion !.
However, yet again, your staff save you!
They are so kind, not judgement even though we are young and very polite ! Everyone who was working in the restaurant at 12:30 on the 9/8/18 must be rewarded immensely !!
When booking this 5 star spa experience I hoped for a lovely spa, which was up to date and easy to enjoy/ get to!
Unfortunately, it did not live up to this expectation!
My boyfriend and I travel around spas as a hobby and this one did not cut it facility wise.
However, Sarah, who did my hour facial, was unbelievably great! Met us with a beaming smile , shook hands and made me feel very comfortable throughout !
The facial was perfect- she listened to my requirements and even adapted the treatment when my skin became sensitive !
She is a real asset to the team and is worth 5 stars reading customer service and welfare ! This needs to be noticed and rewarded
Sadly, I was very disappointed that the swimming pool (outdoors) is only accessible thought the hotel itself - including the restaurant!!?? Or outside on the street. I was extremely uncomfortable at this and hope to see changes.
Sadly I did not have the flip flops - nor offered any- so I walked outside bare foot in my robe!
The food was okay- but not amazing- had the cheese toasty- needs to be much smaller in portion !.
However, yet again, your staff save you!
They are so kind, not judgement even though we are young and very polite ! Everyone who was working in the restaurant at 12:30 on the 9/8/18 must be rewarded immensely !!
Source: google.com
Gym, the people at the gym are very helpful and it is a lovely little set up! I have just joined this week and already enjoying going and I don't really enjoy fitness any more so that's new for me. The staff have really helped me understand what I need to be doing and how to get started and I feel confident they will help me along my journey. :)
Source: google.com
Came for a spa day with afternoon tea included. Spa staff could not have been more attentive. Only dropped a point for the cakes in the afternoon tea. Most of it was great but the cupcake was awful and the carrot cake was very dry. Other than that, really enjoyed it
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Super meal by Indian specialist Bronwent was first class and the restaurant service the same. Extremely good value considering the quality, the ambiance of the surroundings and the courtesy shown. If you think £15 is expensive don't order it.
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Just visited on Yorkshire Pudding Day. Wonderful meal, starter of smoked haddock on Yorkshire with poached egg was a real highlight. Roast sirloin of beef served with roasted potatoes another Yorkshire and plenty of vegetables and a rich gravy. I chose the famous cheesecake on the menu, a generous portion served with strawberry and coulis. Combined with fantasticly hospitalable team consisting of Andre and Mario who should have his name badge changed to Super Mario as he was so polite and courteous: Really added to our experience. We will most definitely re visit.
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It's a great hotel with excellent service and very good breakfast, in a very central location... But it's very expensive and that makes it not the best value. The staff were faultless throughout the stay and the rooms were comfortable. You do get what you pay for but it still felt overpriced, which is a shame as it's a very good hotel indeed.
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Great service with proper tea served on the terrace. The views are somewhat blocked by a ivy covered low stone wall, but this adds to the intimate feel of the venue.
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Our 13th year at this fantastic hotel. It's central location makes exploring St Peter Port easy. The staff are always polite and nothing is to much trouble.
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This is a very good hotel with helpful corteous staff in all areas.not the easiest place to find as guernsey is no best signposted and access and parking are a bit iffy.but the location is handy for st peter port front.it is billed as a 5 star hotel and for the most part it lives up to the billing.as such of course it is not the cheapest place you will find.but ambience and general efficiency make it worth while
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One of the best hotels I’ve ever stayed in. Friendly and welcoming staff, a lovely pool area and a superb breakfast 👌👍🏻
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This place is wonderful. Service is beyond great. Everything about it is very very good. Can't speak to highly. We had a wonderful time & can't wait to return.
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Wonderful aftetnoon tea. Fantastic service in beautiful surrounding. Food was delicious eith impeccable service. I would highly recommend this.
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Very nice, comfy bed, luxurious decor through the whole building, very helpful and patient staff
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A return to our honeymoon island 50 years later. Fantastic time , the hotel was most excellent.
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Convenient place and near to town centre. Good food and breakfast. Recommended
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I have been staying here for over 30 years. Always v good, sometimes excellent.
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Fantastic traditional hotel, good food, 1st class service.
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Good terrace with lovely views out towards Herm. Pretty decent g&ts.
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Great hospitality and very well located for making the most of a Guernsey holiday
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1st class meal, top notch service this is the only 5* I have ever given
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Decent hotel if you can afford the ridiculously high prices
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Excellent service, good food, poor air conditioning!
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Wonderful luxury afternoon tea. Attentive staff were a delight.
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An excellent city hotel with a very good restaurant and fine rooms.
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really good and centrally located. very helpful staff
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