Old Government House Hotel & Spa

4.8/5 based on 1936 reviews
Latest Reviews
A superb 4 night stay at the OGH Hotel. Everything was spot on and the hotel, service, staff, and food were truly 5*. Lovely welcoming greeting from Reception on arrival. and whilst completing check in, a welcome glass of fizz was brought to us.

The bedroom was lovely, comfortable and with a nice view. The included evening meal was excellent, the deluxe afternoon tea the next day was sumptuous. The lounges, restaurant and facilities were decorated and furnished to a high standard. But the true accolade must go to the people who make it a 5* experience - the staff. Very professional, excellently trained, friendly yet respectful, they made the stay very pleasant - all were fantastic but credit to Pamela who served us in the restaurant our first night and who supervised our afternoon tea. Alessandro was also very attentive in the restaurant too, but all of them were great.

Really enjoyed our stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had an amazing 4 night stay. I can't say enough about the staff here. Every single member of staff are so friendly, welcoming and can't do enough for you.
Food great, a wonderful choice at breakfast and a delicious afternoon tea.
Thank you for making our stay so special
google.com
Source: google.com
We have been here for 5 days and had an amazing stay. Although on arrival we had a blip with our room it was a queen room and not big enough bed so we were shown to another room which was much better but after an hour we realised the heating wasn’t working and despite the engineer attending it wasn’t able to be fixed! So we moved to another room which sadly didn’t have a sea view, it overlooked scaffolding but was warm and comfortable, it was on the 3rd floor an had no lift to our room. However, the staff are all very attentive, helpful and friendly the Food was amazing with the best breakfast ever! Evening dinner had plenty of choice and was presented as a feast for the eyes and tasted Devine. This trip was to celebrate our 52nd anniversary and was our first trip to the island but we will most definitely be returning to stay here again.
A special mention to one of the dinning managers Allcssandro who really made us feel so special and a fountain of info of everything on the Island thank you for such excellent service.
google.com
Source: google.com
The welcome glass of bubbles, the virws and the sumptuous setting are all that you would expect from a 5 star hotel. The restaurants were relaxed and food stylish. Most memorable however is the genuine and professional staff, OGH you should be proud of the amazing team you have created, they do you credit. All wonderful but special thanks to Byron, Mercy and Dan.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Enjoyed a fabulous afternoon tea with Fizz. A lovely treat
google.com
Source: google.com
We had made a reservation for cocktails and chef’s bites at the OGH Crown Club. The Crown Club turned out to be closed, but the fantastic cocktails made in front of us at the bar with fresh raspberries and passion fruit more than compensated. Special thanks to Satish, who probably makes the best cocktails in Guernsey and whose friendliness made the whole occasion really enjoyable.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We LOVE the OGH and have done for years. We have stayed as a couple in their gorgeous rooms, eaten in all their restaurants and had afternoon tea in the sitting room. I’ve also just popped in for a coffee in the sitting room or a drink in the bar.

We have found the food amazing and the service flawless. We are never rushed. We are made to feel so at home. We usually book once a trip in their Indian restaurant (the Curry Room) and if our flight is late or we suddenly want an impromptu dinner out, we have always been lucky to find a table in the brasserie.

Thank you OGH team!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just returned from 4 nights staying at this beautiful hotel,some would say old fashioned but I loved everything about it,comfortable rooms and communal area,the staff were so friendly and nothing was too much trouble,we had a package deal that included one evening meal and a deluxe afternoon tea,the food was exemplary and served with friendly efficiency,little touches like a glass of sparkling wine on arrival and bucks fizz on our last breakfast table was a nice touch and very appreciated, every evening our bed was turned down and a sweet treat awaited us.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed at the hotel overnight as part of our Golden Wedding Anniversary celebrations.
We had an absolutely fabulous time. The staff were incredible and made our visit all the more memorable.
We will definitely go back and experience more of their excellent hospitality.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a great experience in The Governor’s Curry Room. Fabulous food, nice atmosphere and superb wine made all the better by the knowledgable and friendly service from Siya. We highly recommend the OGH for a touch of luxury in beautiful surroundings
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a lovely stay. The hotel is very old school. The staff are all delightful. The food is tasty and delicious. The breakfast spread and choice is plenty. The spa is small but well appointed. The room very comfy and clean. We had a two night stay. Wish it had been longer. Well placed for easy access to town and port area. Close to many restaurants and bars. Breakfast area has beautiful views across to Sark. I was spoiled on my birthday too!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Following our visit to the wonderful Old Government House Hotel, we felt compelled to write a review. The hotel is ideally situated in the heart of St. Peter Port. We received a very warm welcome, the service was impeccable and the staff were extremely attentive.
The cuisine was exceptional with a fabulous and varied menu. This was a truly great find, we’ll definitely be returning.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just spent 4 nights here and have had an excellent break. The hotel is warm and welcoming and the staff really make it a truly exceptional experience. They are courteous and friendly, seeming to enjoy giving you a first class service.
To quote MacArthur."We shall return".
tripadvisor.co.uk
Source: tripadvisor.co.uk
Beautiful hotel very friendly and helpful staffs from reception nice welcoming food was great spa gym every facility up to standard. Simply the best in guensey island. Definitely recommend it and I would stay there again.had couple of night there from the 26 Jan ton28 Jan 2024 excellent service.
tripadvisor.co.uk
Source: tripadvisor.co.uk
From the warm welcome to the fond farewell our stay at the OGH was five star from start to finish. We were lucky enough to have obtained a great deal that included four nights, a meal in the restaurant and an afternoon tea. Although it was Winter and off-season, the hotel was still very welcoming.

The whole hotel was very accessible for my wife in a wheelchair with lifts and ramps throughout. We stayed in Room 211 which had a walk in shower and plenty of room to manoeuvre a chair. The only shame was it came at the price of a poor view! However, the bed was so comfortable and the room came with full tea/coffee making facilities (including a cafetière), still and sparkling water and a tv with all the channels.

The meal and afternoon tea were beautiful. The settings in the restaurant and the Coward Room felt five star and that you were in a stately home. In fact, the whole hotel was beautifully furnished. Service was amazing and so attentive without being obtrusive. We were left to enjoy our meal and tea with space to talk.

Breakfast had everything you could wish for. The chilled freshly squeezed orange juice was just juicy and we loved the berry smoothie. We also enjoyed milky porridge, full English, omelettes and eggs Benedict amongst other buffet treats. The real test of a good kitchen- poached eggs. Each one came perfectly cooked, golden yolky in the centre and perfect to cut through.

The real stars of the hotel were the staff who without exception were warm, friendly and helpful. In particular our table and breakfast was made perfect by the attention of Alessandro and his staff. He quickly learned our likes and dislikes, even bringing a separate portion of Demerara sugar for our porridge. Five star attention.

We even enjoyed an evening in the hotel’s Alpine Lodge with the full ski lodge vibe - choc fountain, great food, drinks and cosy blankets. We would highly recommend this hotel if in Guernsey. Only five minutes away from the centre of town. It is a five star hotel without doubt.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Didn't stay, attended a wedding reception. For a 5 star hotel it's a bit shabby. Staff great.
google.com
Source: google.com
Excellent service, really nice staff. Tea and cakes first class
google.com
Source: google.com
Stunning Hotel . We stayed in Room 119 which has a lovely sea view. Breakfast was excellent and the staff were lovely. Very comfortable throughout. Close to shops and the port. Perfect for a few nights away. Looking forward to our next stay all ready . .
google.com
Source: google.com
Had a lovely stay again at this hotel approximately 48 years after the last one.
The atmosphere, rooms and staff are excellent and nothing is too much trouble. Alessandro the Restaurant Manager is real credit to the hotel, not only is he on top of the breakfast and restaurant service he helped my elderly father and I carry our luggage to reception when he saw us struggling.
We enjoyed the Festive Afternoon tea in the lounge on our first day, which was an excellent standard and well worth the money in fact we enjoyed it so much we were still sat there 4 hours later and the staff were still very attentive.
Sadly there was one little niggle that spoilt the experience which was the room allocation. My father and I had 2 separate rooms which were on separate floor. When we asked to change so we could be nearer to each other the reception staff were very accommodating and arranged for us to be next to each other. However what they didn’t explain was that the room was above the function room which was holding a Christmas party the first night and a wedding reception the second night of our stay. As much as I love party music to be able to clearly hear the songs and party goers word for word was a bit too much. This was brought to the attention of the reception staff the next day who advised that we should have been told that functions were happening when we booked with the tour operator. That really was irrelevant as although the room we changed to was more convenient, she could have advised of the function and perhaps given us the choice to stay put. Having said all that I did ask for ear plugs which they didn’t have but did offer cotton wool as an alternative but that didn’t work.
In summary if you want a decent sleep check where your room is located, bring earplugs or avoid the Christmas party season, as for everything else I couldn’t find a fault and hope to return in the future.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just spent 4 nights at this superb hotel, fantastic atmosphere good location, rooms were amazing and spotlessly clean, food was excellent with plenty of choice, all the staff made you feel really welcome and nothing was to much trouble for them. Allesandro in the restaurant was very accommodating and professional at all times and it was nice chatting to Andrew at the front door most days but didn’t manage to say goodbye when we left ! Would not hesitate to return to this wonderful hotel.
google.com
Source: google.com
We had afternoon tea this afternoon. The service was excellent as were the tea, sandwiches, scones & cakes. I especially want to thank the Chef for providing one of us with a Diabetic afternoon tea. I would not have expected anyone to be able to produce such an excellent low sugar afternoon menu. Excellent value, lovely setting and a great start to early Christmas celebrations. A very special thanks to the Chef.
google.com
Source: google.com
The OGH is the best hotel in the Channel Islands. We stay two or three times a year. Last week we were in the Sark Suite; it was gorgeous.
google.com
Source: google.com
We visited as two couples on 16 to 20 November 2023 on a Travelzoo deal. We were warmly greeted by reception staff and shown around the hotel before being shown to our rooms. The hotel itself is classic in style, reminiscent of days gone by, which may not suit those with a contemporary preference, but we really liked the character and plush decor. The rooms themselves (203/204) gave an overall impression of luxury although they are small. The bathroom was extremely compact but had everything you would need, but there is only sufficient space for one person at a time! The bed was very comfortable and we were rarely disturbed by any noise. The housekeeping service was very good and there was a turn-down service each evening which included some small treats - a nice touch.
We ate in both the Brasserie and South African curry restaurants and enjoyed the meals in each. We particularly liked the traditional and classic and intimate ambience in the curry restaurant, which was reminiscent of an old gentleman's club!
The breakfasts were very good and provided everything you could reasonably want and I am sure they would have done their best to provide anything that was not on the menu.
We really enjoyed the afternoon tea which was served on beautiful bone china crockery.
What made our stay so enjoyable was the exceptional service. All the staff, without exception, were courteous, polite and accommodating and took an interest in the guests. There was great attention to detail in respect of everything, for example, crisp white linen napkins and changing cups when asking for more tea/coffee.
Whilst all the staff were excellent we were particularly impressed with Tandayi in the restaurant. She was attentive without being overbearing, was interested in what we were doing and nothing was ever too much trouble. All of these things made our stay that much more enjoyable.
We also ate at the sister hotel, The Duke of Richmond, which was also very enjoyable with similarly excellent service from Bobby, the restaurant manager.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Checked into our room which was very brown,patterned and small. Looked in the bathroom( horrid blue tiling) to find that it had had a leak and the ceiling was very stained. Asked to move. We were shown4 more rooms, first had a fire exit going straight psst the window, 2nd had a humming sound from the kitchen extractor, was told it goes off at 10pm- not for us, 3rd had a very low ceiling so claustraphobic, 4th we took as it was all getting pretty much of the same, brown. The staff are absolutely lovely all trained to look after you. Gorind was charming and helpful and all staff are a credit to the red carnation group. However if you want brown patterned rooms that have seen better days for a high price then come here. If not, there is better on the island. Also whilst I was there, they had a roof leaking, due to heavy rain,onto the marble stairs leading to the toilets from the bar. Very dangerous and staff had to close this area off after I had brought it to their attention. Sadly I won't be returning to this hotel, as I want accommodation that is better than this. They are on the island as I have stayed in them. Guernsey is a beautiful place with fabulous restaurants and this hotel is supposed to be the best on the island. It isnt
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a one to one cocktail masterclass at the OGH. Malcolm, our host, was fantastic, knowledgeable and fun. Definitely one to recommend and we look forward to enjoying another of the experiences they offer at the hotel. Thank you very much.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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