Herm Island
Latest Reviews
We were back to Herm staying for the third time over the years, the cost of staying was expensive but we thought about past visits and were happy about this. The meals in the Conservatory were excellent and because we were vegetarian the chef gave extra items for us. However, it always used to be old style values, tea and coffee available in the lounge all day - gone. A light lunch in the Ship Inn - gone. Beach cafes closed with no notification. We were also disturbed by the number of quad bikes that were travelling at quite a speed up and down passed our room in the Foxglove Cottage starting at 8am on the dot. The staff are hard working, polite and cannot do enough for you which is so commendable. We have been day trippers to Herm since 1985 and even after Peter and Jenny Wood died the values were still the same. It now seems to be just a money making island which is so sad. We will be told that there is a lot of money being spent on infrastructure but we would have spent more if it was not so expensive. Sorry Herm you are not what you used to be.
Source: tripadvisor.co.uk
We had lunch and drinks at the Mermaid after a walk round the island. We ordered sandwiches, salad and drinks. Service and food was great and hospitality from Brady included memories of both Glasgow and Guernsey. We will be back.
Source: tripadvisor.co.uk
4 adults 2 children, lunch was delicious, however 2+1/2 hours with young children was just ridiculous.
Don’t waste your time.
The mermaid was loads better- cheaper and excellent service.
Don’t waste your time.
The mermaid was loads better- cheaper and excellent service.
Source: tripadvisor.co.uk
Great room, breakfast and dinner very good. Cocktails in the monks bar were amazing.
Only down point- room not serviced.
Only down point- room not serviced.
Source: tripadvisor.co.uk
6 of us, 4 adults, 2 children had a really good meal, efficient service, good food, all fine.
Loads better than the ship inn.
Loads better than the ship inn.
Source: tripadvisor.co.uk
This is our second visit to this weekend on Herm. The small team of very hardworking hotel staff were excellent, friendly, welcoming and incredibly pleasant. The food was brilliant - loved every course, beautifully presented and all so tasty. Well done to the lovely young chef who came out to speak to the restaurant. The grounds are well kept, the walks spectacular, seeing puffins, dolphins etc a joy. The young lazy baggage staff who watched people struggling with cases up to/returning from the hotel while they sat on their phones were an absolute disgrace. Last time the bags were brought up to the hotel - look at the age of your clientele, not acceptable. These guys need to be replaced ASAP. Thank you to all the White House Hotel staff for a lovely stay, we will be back.
Source: tripadvisor.co.uk
We are over for the wine tasting weekend which is our second time and must say couldn’t fault it, we were in room 20 again which was very nice the wine tasting itself was very good thanks to Robert with his commentary and some excellent wines, the dinners on both nights were fantastic four superb courses and amazing service. We are very sorry to see that Robert Kathleen and Eriks are leaving and wish them well for the future, thanks Whitehouse and team for another great stay.
Source: tripadvisor.co.uk
Called in here for drink and had a snack. Paul was single handed, was serving at the bar, taking orders, serving food. It was busy but the service was quick not just to us but other customers too. We asked if he had time to take a photo of my husband and self, he was cheeky asking should he dim the lights.
The establishment had a lovely atmosphere, tables cleared quickly when we were there, it was clean, antibacterial gel handy if required.
The establishment had a lovely atmosphere, tables cleared quickly when we were there, it was clean, antibacterial gel handy if required.
Source: tripadvisor.co.uk
A very hectic and noisy (lots of children playing/shouting) restaurant that manages to cope with the volume of tables/service very well.
Food is good, though expensive in comparison, would of preferred smaller and less costly options, so shared a salad at about £18 between 2 people, though the sour dough bread was stale.
Food is good, though expensive in comparison, would of preferred smaller and less costly options, so shared a salad at about £18 between 2 people, though the sour dough bread was stale.
Source: tripadvisor.co.uk
We had lunch at The Ship this week on a visit to Herm. The dishes we had were both delicious and I can thoroughly recommend stopping there for lunch. The seafood cocktail on rye bread was both fresh and extremely tasty. My partner had the goats cheese tart which she really enjoyed, and with a couple of drinks really wasn’t that expensive.
Source: tripadvisor.co.uk
Spent a day on Herm and had lunch at The Mermaid. A friendly greeting when we arrived, and a good, simple pub menu. I was pleasantly surprised to see haggis on the menu, and it was battered and deep fried, just like what you might expect in a chip shop in the west of Scotland. It was lovely, and served with chips and mushy peas. A good range of very wholesome desserts too. Even though we had only been on the island a couple of hours, we felt like regulars given how friendly and welcoming everyone was. Good range of drinks too.
Impressed that there was good range of food and drink given that it was off season and there weren't many crossings from Guernsey at the time.
Impressed that there was good range of food and drink given that it was off season and there weren't many crossings from Guernsey at the time.
Source: tripadvisor.co.uk
Very welcoming. They made a big effort to produce lunch for my gluten intolerant wife and I had excellent fish and chips
Source: tripadvisor.co.uk
Visited this week whilst on a day trip to Herm. Friendly place with large outside seating area. If you want food though get there before 2pm! We missed it.
Source: tripadvisor.co.uk
Went into here on Monday. Lovely building inside and out - you could be on a set of Miss Marple. What was disappointing though is that when we asked the barman if the bar was open he smiled and said 'well I am here' I then proceeded to ask him if they were serving food and he said he didn't know???? five minutes later he came back and said there was no food available - missed opportunity I think with staff that are clearly not trained.
Source: tripadvisor.co.uk
My wife and I spent our 6th wedding anniversary at the delightful White House hotel on the beautiful island of Herm.
We stayed the Harbour cottage suite which is just outside the main hotel, but only 50 meters from the Ship inn. Our weekend perfect with excellent food and delightful staff making it an anniversary to remember.
We stayed the Harbour cottage suite which is just outside the main hotel, but only 50 meters from the Ship inn. Our weekend perfect with excellent food and delightful staff making it an anniversary to remember.
Source: tripadvisor.co.uk
Had an amazing stay at this hotel. Service was excellent. The bar and restaurant staff were very polite and helpful and the quality of food was of high standards. With Beautiful sandy beaches and incredible landscapes its definitely a place to visit. The Harbour Cottage we stayed in was spacious and modern. Would definitely recommend staying here and visiting Herm Island.
Source: tripadvisor.co.uk
Small, well infact very small stone built church on Herm Island. Ferry from Guernsey to get to Herm. Shop, toilets all close by.
Source: tripadvisor.co.uk
Pub with large outside enclosed seating area. Area for bands to play live or large DJ area. Nice friendly pub on Herm island.
Source: tripadvisor.co.uk
Positives:
Beautiful island, lovely walks.
Friendly atmosphere.
Negatives:
Expensive hotel lacking quality, some poorly trained hospitality staff, very average food for a premium price in restaurant, some tired areas and bedrooms.
Overall a very disappointing 2 night stay for the 9 adults and one baby at just over £3,000.
Unlikely to return unless there is a marked improvement.
Beautiful island, lovely walks.
Friendly atmosphere.
Negatives:
Expensive hotel lacking quality, some poorly trained hospitality staff, very average food for a premium price in restaurant, some tired areas and bedrooms.
Overall a very disappointing 2 night stay for the 9 adults and one baby at just over £3,000.
Unlikely to return unless there is a marked improvement.
Source: tripadvisor.co.uk
So straight up on a hot day with blue skies and calm seas the Mermaid gets pretty packed at peak time. There are only a few places to eat on Herm so occasionally be prepared to wait. That said we found a table pretty quickly towards the end of lunchtime. We ordered the burger, ribs and a fish salad. All were good with the ribs much bigger than the menu suggested and the McD burger a double patty. You have to order food separately to drinks so you may have to queue at busy times. In the bar take a few moments to look up at the various beer memorabilia all around you.
Source: tripadvisor.co.uk
On our arrival to Herm we noticed that this place was extremely busy so we decided to come back after the main lunchtime rush. It is ok-ish, but did find a slightly frazzled, abrupt reception from our server, the staff seemed to be run off their feet.
Along with less than cheerful service I did find the focus on signage around the place listing things you must not do spoke about the relationship between management and clients. Not having your phone on speaker, not walking off the premises with drinks glasses, not climbing on the toilet roof etc. perhaps should be an expectation of the kind of thing Herm visitors would abide by rather than needing "DO NOT... " signage. If anyone was uncivil enough not to abide by reasonable conduct norms I would expect a quiet word would be sufficient.
Along with less than cheerful service I did find the focus on signage around the place listing things you must not do spoke about the relationship between management and clients. Not having your phone on speaker, not walking off the premises with drinks glasses, not climbing on the toilet roof etc. perhaps should be an expectation of the kind of thing Herm visitors would abide by rather than needing "DO NOT... " signage. If anyone was uncivil enough not to abide by reasonable conduct norms I would expect a quiet word would be sufficient.
Source: tripadvisor.co.uk
If you book an evening meal at the Ship Inn, the White House Hotel or the Mermaid on a Wednesday, you have the option to catch the "dinner boat" back to Guernsey that leaves Herm at 22:45. My wife and I sailed from Guernsey to Herm earlier in the day and explored the island. Then, in the early evening we went to the Ship Inn for dinner. The Inn shares a kitchen with the White House Hotel, so the menus are the same. However, the Ship Inn is less formal and suited our mood that day. Terrific seafood choices are available. One slight oddity is that the menu is divided into hot and cold plates rather than starters and mains. You need to talk to one of the staff to work out what constitutes a sensible sized meal. But the staff are knowledgeable, so this only adds to the pleasurable anticipation. Both my wife and I had fish for both starters and mains; my wife opting for half a lobster to begin with; it was delicious! After our meal, we repaired to the bar just next to the restaurant and ended up chatting to all and sundry. It was a short walk to the waiting ferry when we were finished, and then back to our hotel in Jersey. We felt very relaxed and well-fed
Source: tripadvisor.co.uk
it is not the mermaid's fault that other places were shut due to covid. But to wait an hour for food from 2pm to 3pm was too long but we were informed of this at the time of ordering. My daughters salad looked great but my mushroom and haloumi burger was disappointing
Source: tripadvisor.co.uk
We stopped for a tea break here after doing an island walk. Service with a smile would have been nice! WIFI didn't work despite using the code on the notice board.
Source: tripadvisor.co.uk
Very small chapel with lovely old buildings around it. Lovely garden with great views back towards Guernsey
Source: tripadvisor.co.uk
