The Burlington Hotel
Latest Reviews
Very good location but found lifts being out of order a bit restricting
The staff were helpful and friendly
The lifts were out of order and we had no servicing of room
Source: booking.com
This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!
Source: expedia.co.uk
Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.
Source: expedia.co.uk
It was ok.
It was by the sea and close to everything.
The property lift wasn’t working and my is disabled so it was stressful. And the people above done a lot of moving about and floors were creaking at night so it was noisy.
Source: booking.com
Generally ok, suited our needs. All staff we met were friendly and helpful.
Ideal location opposite the Pier. Opted for a Seaview room, then upgraded to a superior Seaview room at a reasonable charge. Good clear views over the beach, and of the pier. The Breakfast was value for money and good quality products.
A gluten free bread and cereal was available for one of our party.
There was entertainment but we didn't attend. The evening meal menu looked good but we had made arrangements to eat out.The staff were very helpful and friendly..
In general quite happy with our stay. Lack of information in the rooms, as the Hotel is old the floor boards creaked a lot.
Room not made up the second day, not sure if this is usual for a 2 night stay.
Usually get a do not disturb or please make my room up sign to hang on the door.
A gluten free bread and cereal was available for one of our party.
There was entertainment but we didn't attend. The evening meal menu looked good but we had made arrangements to eat out.The staff were very helpful and friendly..
In general quite happy with our stay. Lack of information in the rooms, as the Hotel is old the floor boards creaked a lot.
Room not made up the second day, not sure if this is usual for a 2 night stay.
Usually get a do not disturb or please make my room up sign to hang on the door.
Source: booking.com
Great location and very helpful friendly staff
Source: booking.com
Very good.
Good breakfast. Good lunch in coffee bar.
Stain on carpet in bedroom.
Source: booking.com
Room is old and the lift not working, costs about £100 a night
Location is good. Walk distance to city centre for food and next to seas side
The lift is out of order and we were at 3rd floor with two children carrying suitcases
Source: booking.com
A great visit for the night with evening meal and breakfast in the morning at a great price!
Source: tripadvisor.co.uk
Very nice hotel , great location , room was. Nice , friendly staff
Source: expedia.co.uk
The staff are great and the bar food was very nice. We will definitely stay again and hopefully have
We didn't have breakfast
The TV was too small, the bed was a bit small and not the most comfortable and the shower hard to get into
Source: booking.com
The weather was nice.
Very good breakfast and location.
Lifts were out of order the whole of the break, and being on the third floor was a bit of a challenge.
Source: booking.com
The singer that night was bad
Source: booking.com
Ideal location opposite the beach, walking distance from train station and town centre.
Lifts were out of order
Source: booking.com
Very nice stay , staff are friendly , room was nice , very well priced
Source: google.com
Friendly staff room was amazing clean and spacious and what a view of sea and pier
So convenient to town centre
So convenient to town centre
Source: booking.com
The Burlington Hotel is a typical British tired seaside hotel in need of modernising. My room was dirty ie the carpet needed a good vacuum and shampoo as it was badly stained. The plug hole was full of hair too. Room service was awful - my towels which I left in the bath were still there when I returned from a trip out and the quilt was thrown over an unmade bed. Toilet rolls were not replaced although were available from reception along with extra milk. The head of house on reception was really helpful as was the male. There’s no air conditioning but I was provided with a desk top fan. The lift had broken down the Friday before and was still o.o.o. the following Friday which was really bad news for older folks with mobility issues.
The food was really nice (except for fish and chips - the fish was cooked from frozen and the batter was soggy!) and lots of choice.
The food was really nice (except for fish and chips - the fish was cooked from frozen and the batter was soggy!) and lots of choice.
Source: tripadvisor.co.uk
Everything was good but life was not working.
My holiday turn into a exercise schedule of going up and donmwn from 3rd floor
My holiday turn into a exercise schedule of going up and donmwn from 3rd floor
Source: expedia.co.uk
The situation with the lifts spoiled the stay. Next time I would check the situation prior to booking.
Rooms were clean and staff were friendly and polite
Both lifts were out of order, and remained so throughout my stay. One lift has been out of order since my previous visit in April. I have never stayed in a hotel were all lifts were not functioning. This spoiled what would have been a nice visit.
Source: booking.com
Staff, food, facilities were good
The lifts were out of action. We were originally allocated a room on the 4th floor. But due to pre active action by Sarah we allocated a 2nd floor room. This was very much appreciated by a couple of 82 year olds only climbing two flights of stairs instead of four.
Source: booking.com
Staff are helpful and happy
All of it
Source: booking.com
Tired old 'lady' with character
Location, price and breakfast buffet.
Lift was out of order, so had to lug bags up stairs.
Source: booking.com
I would stay again if lift working and room was up to the second rooms standard.
The Hotel was in a fab location right on the beach near the Pavilion, pop up shops and main high street. The staff were lovely and helped with re-rooming breakfast was good lots of choice .
The first room provided was in a terrible state mould around the sink , toilet bowel stained and broken, and the baths enamel all chipped showing blk metal. It was a hot weekend no air con and window could not be opened as was on a large metal fire escape . Asked to be re-roomed which we were to the 4floor much better room but lift been broken for many weeks if not months we were told, so many people were struggling with the stairs including myself.
Source: booking.com
A great one night stay with the added bonus of a 3 course evening meal which was excellent
Great location friendly staff
Nothing to dislike
Source: booking.com
It is a charming old building that has seen better days
The owners have spent no money bring rooms and areas up to date.
The room heights are amazing, the views are wonderful.
But we had no lift and I am disabled and struggle to climb the stairs.
The owners have spent no money bring rooms and areas up to date.
The room heights are amazing, the views are wonderful.
But we had no lift and I am disabled and struggle to climb the stairs.
Source: expedia.co.uk
