Burlington Hotel
Latest Reviews
My God-daughter and I were planning a mini-break, and we read the reviews for
the Burlington, which was varied to say the least!
We rang the Burlington to ask a couple of questions, and the receptionist was
so helpful and charming that we decided that we would stay there.
We found out that the person we spoke to was Karn, and during our stay she
was so helpful, and kind, and made us feel very welcome.
We had a superior sea view, and what a view! it was a magnificent view, and
the room was very clean, the bathroom was clean, and we were very pleased
to have found such a gem in Eastbourne.
We went to sleep with the windows open, listening to the sounds of the waves
what an. amazing soundtrack to fall asleep to!!
Karn and Ivone, the reception staff were both wonderful people, and did every thing they could to make our stay memorable.
I would say ignore the negative reviews, and try the place for yourself.
This was my first time in Eastbourne, and I would return to the Burlington
as I enjoyed our visit very much.
Leah
the Burlington, which was varied to say the least!
We rang the Burlington to ask a couple of questions, and the receptionist was
so helpful and charming that we decided that we would stay there.
We found out that the person we spoke to was Karn, and during our stay she
was so helpful, and kind, and made us feel very welcome.
We had a superior sea view, and what a view! it was a magnificent view, and
the room was very clean, the bathroom was clean, and we were very pleased
to have found such a gem in Eastbourne.
We went to sleep with the windows open, listening to the sounds of the waves
what an. amazing soundtrack to fall asleep to!!
Karn and Ivone, the reception staff were both wonderful people, and did every thing they could to make our stay memorable.
I would say ignore the negative reviews, and try the place for yourself.
This was my first time in Eastbourne, and I would return to the Burlington
as I enjoyed our visit very much.
Leah
Source: tripadvisor.co.uk
The weather was lovely & we walked in to ask about staying last minute for two nights.
From the moment we arrived we felt welcomed, Daisy my doggy too.
We had a large room with en-suite over looking the sea.
The hotel was having some refurbishment in progress but it didn’t hinder our stay. The young barman was friendly and helpful and the young waitress was so sweet serving us our breakfast in the bar area due to having Daisy with us.
Daisy felt like a little celebrity as many of the older residents fell in love with her and think she made there day by saying hello.
All in all a lovely stay, weather was a bonus but would not hesitate to recommend based on our experience.
Thank you
From the moment we arrived we felt welcomed, Daisy my doggy too.
We had a large room with en-suite over looking the sea.
The hotel was having some refurbishment in progress but it didn’t hinder our stay. The young barman was friendly and helpful and the young waitress was so sweet serving us our breakfast in the bar area due to having Daisy with us.
Daisy felt like a little celebrity as many of the older residents fell in love with her and think she made there day by saying hello.
All in all a lovely stay, weather was a bonus but would not hesitate to recommend based on our experience.
Thank you
Source: tripadvisor.co.uk
yes the hotel needs refurbishment abd its being done, but our room was very comfortable and very very clean , nice big tv bed very comfortable, breakfast was self service but excellent , Tracey the housekeeping manager treated us like royalty , can't wait to go back plus there is car parking and you can walk to the shop's ,and its right on the sea front ,a stroll out on the pier is a must .
Source: tripadvisor.co.uk
Lovely hotel, great sea view room, food tasty and good choices, staff friendly and very efficient
Source: google.com
Lovely hotel. Rooms are big and comfortable. Bathrooms are very big, could do with a few additions to make it feel more homely but are clean and functional.
Breakfasts are tasty and appeal to every tastes.
Friendly and helpful staff.
Cannot fault it.
Breakfasts are tasty and appeal to every tastes.
Friendly and helpful staff.
Cannot fault it.
Source: google.com
Old victoriana building that could do with a little maintenance. Sash windows broken in room. Thought it was a little expensive for a night as no food in price.
Source: google.com
Perfect base for exploring Eastbourne, lovely spacious rooms, good breakfast, friendly staff .
Source: google.com
Nice hotel and friendly helpful staff, Good entertainment in the evening. Great beach views
Source: google.com
When we booked we requested a sea view. Unfortunately we did not get a sea view and were told they were fully booked up..so we had an awful view of an outside stair well. The room was spacious and clean though. We had to ask for towels as we were only given tiny hand towels, but this was rectified quickly. The window only opened slightly and we were boiling hot all night.
The hotel overall was clean and we had a good weekend break away
The hotel overall was clean and we had a good weekend break away
Source: google.com
When we booked we requested a sea view. Unfortunately we did not get a sea view and were told they were fully booked up..so we had an awful view of an outside stair well. The room was spacious and clean though. We had to ask for towels as we were only given tiny hand towels, but this was rectified quickly. The window only opened slightly and we were boiling hot all night.
The hotel overall was clean and we had a good weekend break away
The hotel overall was clean and we had a good weekend break away
Source: google.com
Lovely hotel. Rooms are big and comfortable. Bathrooms are very big, could do with a few additions to make it feel more homely but are clean and functional.
Breakfasts are tasty and appeal to every tastes.
Friendly and helpful staff.
Cannot fault it.
Breakfasts are tasty and appeal to every tastes.
Friendly and helpful staff.
Cannot fault it.
Source: google.com
Lovely hotel, great sea view room, food tasty and good choices, staff friendly and very efficient
Source: google.com
Nice hotel and friendly helpful staff, Good entertainment in the evening. Great beach views
Source: google.com
Perfect base for exploring Eastbourne, lovely spacious rooms, good breakfast, friendly staff .
Source: google.com
Old victoriana building that could do with a little maintenance. Sash windows broken in room. Thought it was a little expensive for a night as no food in price.
Source: google.com
Stayed here on a Shearings coach tour. I had a single room which was o.k. but the bathroom was tiny, had to sidestep so I could close the door. However it was very clean. The towels were really fluffy and it was a bath sheet rather than a bath towel. The only criticism I have of the room was the amount I had to pay for a single supplement (over £100)!
The food was average but palatable and was served promptly. The only fault was I asked for a fruit juice for starters as I didn’t like any of what was offered and was told fruit juice was only available at breakfast!
The staff were very friendly and helpful. The remarks that were made that half the hotel had been knocked down were untrue as it was the hotel next door that had burned down two years ago. I do feel people should get their facts right before commenting. Alright the place does need a little tlc but in the present circumstances and the fact it has changed hands probably has not helped but it would not deter me from staying again
The food was average but palatable and was served promptly. The only fault was I asked for a fruit juice for starters as I didn’t like any of what was offered and was told fruit juice was only available at breakfast!
The staff were very friendly and helpful. The remarks that were made that half the hotel had been knocked down were untrue as it was the hotel next door that had burned down two years ago. I do feel people should get their facts right before commenting. Alright the place does need a little tlc but in the present circumstances and the fact it has changed hands probably has not helped but it would not deter me from staying again
Source: tripadvisor.co.uk
We have stayed here 3 times before ,never had a problem,staff always helpful and polite,room was clean as usual food very nice will stay again .I was so surprised by the reviews on here we have never had an issue with this hotel
Source: tripadvisor.co.uk
We went self drive with Shearings for a 5 days break. Don't be put off by some reviews we had a really nice time. The bedrooms were nice and clean and beds really comfy. Breakfast and evening meals were very good nice choice. Couldn't fault the staff they were all very friendly so all in all we had a lovely holiday, how some people can write such bad reviews I don't know, would advise you to see for yourself.
Source: tripadvisor.co.uk
Well a lovely Victorian Hotel
That is typical of the British sea side at the turn of the century
Ok so it’s not the Ritz
But hey it’s bang in the middle of one of England’s seaside
Breakfast was excellent
Dinner fabulous
The staff are overworked and working their socks
Off
They are a credit to the hotel
Thanks for a great mid week break
That is typical of the British sea side at the turn of the century
Ok so it’s not the Ritz
But hey it’s bang in the middle of one of England’s seaside
Breakfast was excellent
Dinner fabulous
The staff are overworked and working their socks
Off
They are a credit to the hotel
Thanks for a great mid week break
Source: tripadvisor.co.uk
We have visited Eastbourne many times but this was our first time at the Burlington. I'd read quite a few reviews which were positive overall. As some of the reviews had stated, the decor was indeed tired and a bit neglected in places (gaffer tape peeling off the frayed carpet on one of the stairs, which needed vacuuming and several stains on the carpet in our delux room). Check in was fairly smooth but when we got to our 'deliux' room we found that there was a pizza box (with six leftover slices in) on the top of the wardrobe and two carrier bags full of rubbish inside it. On our way out we told the receptionist and she was very apologetic and arranged to have it cleared away immediately. I know mistakes happen in busy workplaces but it would have been nice if the hotel had offered a complimentary glass of wine - or something - as a gesture to make up for the bad first impression but nothing was offered. Also, the room, which was spacious and had a fantastic sea view, was very hot (the towel rail and electric heater had been left on) and there wasn't a fan available. On the positive side, the location is great. It's just across the road from the beach, a short walk to the cliffs and has lots of bars and restaurants nearby. It's also nice and quiet during the night, unlike seafront hotels in nearby Brighton. The staff were friendly and helpful and the breakfast was nice. I know many hotels are a struggling to get back to normal and make a profit but I think this place could be lovely if a bit more attention was paid to the cleaning and maintenance of the place. On the whole, we enjoyed our stay but it wasn't worth the £312 (including parking) we paid for two nights.
Source: tripadvisor.co.uk
Stayed here for a week it was very good room large with good bathroom water for shower and basin good temperature there was a tv coffeemaker kettle and good selection of teas in room the breakfast was one of the best in any hotel there was a good selection of fruit cerials cakes and pastrys plus the full cooked breakfast any way you like all the Staff was fantastic could not do enough to make our stay special would like to thank especially evoine Daza Anthella and all the rest of the staff
Looking forward to our return soon Thank You All
Looking forward to our return soon Thank You All
Source: tripadvisor.co.uk
I booked the weekend as a treat for husband from our children for his Birthday. The reviews really worried me but i thought we would make the best of it whatever. Pleasantly suprised . Room on second floor was very spacious with fantastic view of pier and promenade. Food festival on so pleanty to look at . Very clean thoughout even though bathroom was small but adequate. Staff lovely but understaffed in dining room which made for a long wait to get served. Breakfast was ok apart from sausages. Bacon and eggs cooked lovely . The lift only just fits two people without luggage . My only complaint was the only female toilet was on the ground floor down a flight of stairs or a trip in the lift if there wasn’t a queue ( which there always was ) if you were in the restaurant its quite a way to the ladies and as i have mobility issues this was a concern . But overall a lovely stay made by the fabulous setting of the hotel and the staff . We will return .
Source: tripadvisor.co.uk
Was very nice hotel , Seaview room was lovely very big room good location too , we had a drink in the evening in the Saturday with entertainment for the evening
Source: google.com
Excellent quality good service
Source: google.com
Despite the negative reviews our seaview room 216 was recently refurbished and had a fantastic veiw
Source: google.com
