The Burlington Hotel
Latest Reviews
We'll be back!
As regular visitors to The Burlington Hotel, we were pleased to note that the recent change of management appears to have been a good move. All staff were friendly and helpful. Location and sea-view all as expected. Ditto food.
Only a very minor point - the background music in the dining room and bar area seemed inappropriate to the customer profile. There was no information pack provided in the bedroom. This would be a useful improvement.
Source: booking.com
Stayed a few times never had a problem ,room was nice breakfast has a good choice
Source: booking.com
Relaxing and comfortable
Perfect location
It’s a bit tired in places, but sadly the way most sea side hotels are these days. This didn’t really impact our stay, but worth mentioning. Parking is brilliant, very large easily accessible car park at the rear. But what a perfect location. Staff were very friendly and helpful, and the bar was run very efficiently.
Source: booking.com
Overall, a decent hotel. Other rooms (for higher prices) might have been nicer. Decent value.
The breakfast buffet was always the same, always delicious every morning though they ran out of scrambled eggs mid morning one morning and did not make more (they had other sunny side up option available). Other breakfast foods were available.
Close to Eastbourne Pier (which was great!), close to Terminus Road (Pedestrian Street with shops and restaurants, which was great!) and hotel staff were ALWAYS friendly.
Food was good quality, albeit pricier. Good 3-course meals for dinner for £25 which was nice appetizer, main (with vegetarian option) and dessert. Changed daily. The room felt a bit cramped. The “twin” beds felt small though were springy with a couple extra pillows and one extra blanket for two beds.
The heat and water pressure in the shower every morning (around 730am) was abysmal.
Could not figure out air conditioning unit.
The hotel also went cashless midway through the trip so we had to pay for things by credit card because they would not accept monies any longer at either hotel restaurant or hotel pub. This was frustrating as tourist, since was only told about transition the night before.
Rooms were advised to be cleaned (ie, tell front desk when we wanted housekeeping) and not always done in time.
Close to Eastbourne Pier (which was great!), close to Terminus Road (Pedestrian Street with shops and restaurants, which was great!) and hotel staff were ALWAYS friendly.
Food was good quality, albeit pricier. Good 3-course meals for dinner for £25 which was nice appetizer, main (with vegetarian option) and dessert. Changed daily. The room felt a bit cramped. The “twin” beds felt small though were springy with a couple extra pillows and one extra blanket for two beds.
The heat and water pressure in the shower every morning (around 730am) was abysmal.
Could not figure out air conditioning unit.
The hotel also went cashless midway through the trip so we had to pay for things by credit card because they would not accept monies any longer at either hotel restaurant or hotel pub. This was frustrating as tourist, since was only told about transition the night before.
Rooms were advised to be cleaned (ie, tell front desk when we wanted housekeeping) and not always done in time.
Source: booking.com
A very good, comfortable, clean hotel, will definitely book the Burlington again.
Source: expedia.co.uk
Staff were very friendly. The location was ideal for the pier, town and theatres.
We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.
We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.
Source: expedia.co.uk
Friendly. Clean and value for money
Building is looking very old, could do with some work done to building.
Source: booking.com
Great value for money staff really nice comfy bed good breakfast
Source: booking.com
2 night trip to Eastbourne
Seaview room
Hb meals
Entertainment in royal hippodrome theatre Unfortunately the weather was not good
Hb meals
Entertainment in royal hippodrome theatre Unfortunately the weather was not good
Source: booking.com
Room wasn't the best, curtains thick with dust
Source: google.com
Great Stay
Great room. We requested room number that we have stayed before with Sea views. Lovely white bedding and towels. Very generous hospitality tray good choice breakfast. Friendly staff. Our go to Hotel in Eastbourne.
N/A
Source: booking.com
The staff were very friendly and helpful breakfast and half board were very good excellent food choice the room was very nice and clean we would definitely stay there again
Nothing
Source: booking.com
We have just stayed 4 nights and the staff were very friendly and helpful very nice rooms we went half board breakfast and 3 course dinner excellent plenty of choice to cater for everyone's needs a very big thankyou to restaurant staff for their excellent service
Source: google.com
It was short and good
Location was good. Checking in was easy.
Nothing
Source: booking.com
Generally enjoyable
View
Room
Food The bed, uncomfortable and too small, 4 foot’
Room
Food The bed, uncomfortable and too small, 4 foot’
Source: booking.com
Decent place with very friendly staff
Spacious room, very friendly and helpful staff.
It is a bit outdated.
Source: booking.com
Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.
Source: expedia.co.uk
Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl
Source: expedia.co.uk
A restful place to stay
The staff were nice and engaging.
The hotel needs updating.The windows need particular attention.
Source: booking.com
Location /understanding staff /fantastic breakfast /
Cosy seatting / The weather !
Cosy seatting / The weather !
Source: booking.com
Lovely building in a great location plus the staff were all very friendly
The room was a bit tired and needed a bit of a refresh plus no fridge
Source: booking.com
Nice but dated hotel, typical of many of the sea side hotels in UK. Staff very helpful and excellent location. Lift wasn't working.
Source: google.com
Everything
Source: booking.com
It’s not the ritz but at £45 I can’t complain.
Location and price
Lovely hot shower
Lovely hot shower
Source: booking.com
Okay
Reception staff very helpful
Cleanliness of bedrooms leaves a lot to desire.
Source: booking.com
