The Burlington Hotel
Latest Reviews
Staff were amazing can't do enough lifts were broken but have been faulted for repair breakfast was lovely
Source: expedia.co.uk
Perfect location, beautiful Victorian building on the promenade, excellent value for money.
The location was fantastic, offering sea views from certain rooms, including mine. My room was spacious and well-equipped with an iron, hairdryer, and coffee machine. The bed was very comfortable. The night receptionist kindly searched for a coffee capsule so I could use the coffee machine in the morning. I received exactly what I expected and even more. I would love to spend a month there. I highly recommend it to everyone.
Unfortunately, the elevator was out of order during my three-night stay, particularly on the hot days. It was uncomfortable, but such things happen.
Source: booking.com
Great friendly staff great location
Source: booking.com
Grade II* Listed Beauty!
The staff were very friendly upon arrival, and throughout my stay. The room and facilities were lovely and clean.
The price for the hotel room was reasonable and affordable. And the scenery was beautiful since the beach was only a stone's throw away! :) My only complaint that I have is that the main door is always kept open, even when no staff are manning the front desk.
The paint was peeling off the windowsills in both the room and on suite bathroom, and the wall fittings e.g. TV, lights, plug sockets and toilet were all rather wonky and seem to have been not put together correctly. And the lift is very rickety, and only has space for 3 people at a time.
The price for the hotel room was reasonable and affordable. And the scenery was beautiful since the beach was only a stone's throw away! :) My only complaint that I have is that the main door is always kept open, even when no staff are manning the front desk.
The paint was peeling off the windowsills in both the room and on suite bathroom, and the wall fittings e.g. TV, lights, plug sockets and toilet were all rather wonky and seem to have been not put together correctly. And the lift is very rickety, and only has space for 3 people at a time.
Source: booking.com
Good location.
Looks like a big Hotel but they didn't give room facing to the sea telling same story that hotel fully occupied"
Didn't even offer upgrade the reservation.
Didn't even offer upgrade the reservation.
Source: booking.com
Great location and good if you’re not after great comfort
The location was great walking distance to everything around staff was very pleasant and friendly also the breakfast was ok
Small compacted room toilet was installed so close to the wall you can not sit on it comfortably no air conditioning and no fan provided during hot weather it’s difficult to sleep in the room. Lift was not working so had to climb 4 floors on the stairs rooms need an upgrade
Source: booking.com
Great Car Park. In House bar.
Source: booking.com
The position of the hotel was fantastic. The staff were courteous and helpful. The breakfast was of a high standard. The only downside was that the large lift was out of service and the small lift was not adequate for people with a disability. We enjoyed our stay apart from the lift and ut was oid value for tge money charged.
The lift being out of order
Source: booking.com
Basic room, a bit dated but value for money and the receptionist was lovely.
The location is excellent
Both lifts had broken down, in extremely hot weather it wasn't easy to carry my case upstairs, I was just glad I was on the 2nd floor not on the 4th. I am in my 70's.so felt sorry for even older guests
Source: booking.com
Perfect location. Absolutely amazing staff, all very friendly. Incredibly dog friendly, after a few hours everyone knew my dog's name & everyone wanted to make a fuss of her.
Very comfortable room, spacious & bright. Shower worked perfectly as soon as you turn the hot water up enough! Previous reviews say its not warm enough, my partner thought the same then realised that he hadn't turned the hot up fully
Really lovely 2 night break, far exceeded my expectations.
The parking is a huge bonus when arriving on a busy bank holiday weekend. Great old building with loads of character. Very reasonable price for what we got. Extremely happy, will definitely be returning . Lifts both out of order which wasn't a massive issue for us, but aware that some people on the 4th floor were struggling.
Parts of the building are slightly tired, but it's a huge old building....the cost to refurbish would be immense & personally would rather it was kept as it is & the price stays reasonable
Very comfortable room, spacious & bright. Shower worked perfectly as soon as you turn the hot water up enough! Previous reviews say its not warm enough, my partner thought the same then realised that he hadn't turned the hot up fully
Really lovely 2 night break, far exceeded my expectations.
The parking is a huge bonus when arriving on a busy bank holiday weekend. Great old building with loads of character. Very reasonable price for what we got. Extremely happy, will definitely be returning . Lifts both out of order which wasn't a massive issue for us, but aware that some people on the 4th floor were struggling.
Parts of the building are slightly tired, but it's a huge old building....the cost to refurbish would be immense & personally would rather it was kept as it is & the price stays reasonable
Source: booking.com
Location, staff
Lift not working no plug for sink or bath
Source: booking.com
Excellent position at the pier and in the heart of all the seaside action
Excellent position at the pier and in the heart of the seaside action. Wonderful bar with excellent service. I peaceful night' sleep. Good television. Great wi-fi. A bath tub! We didn't use the restaurant but it looked clean and tidy. The place is, of course, past it's best and requires a deep clean, and the lifts didn't work (we were on the third floor). But, overall, we enjoyed our stay and we'd happily book The Burlington again
Could be a lot cleaner. The lifts ought to be in working order.
Source: booking.com
Lovely seafront location, clean and comfortable room, easy parking.
Great location
Easy car parking
Spacious clean rooms
Amy on Reception was lovely Lifts not working causing great inconvenience to my disabled husband
Some of the Reception staff were abrupt and unhelpful when I tried to check in early
Easy car parking
Spacious clean rooms
Amy on Reception was lovely Lifts not working causing great inconvenience to my disabled husband
Some of the Reception staff were abrupt and unhelpful when I tried to check in early
Source: booking.com
The lifts were broken so only stairs the staff were extremely friendly and helpful could not do enough the breakfast was great hot and fresh great hash browns
Source: expedia.co.uk
Travelling with a 90 year old who uses a walker. Stayed 22nd - 26th May.
Girst day was told the lifts were out of action but should be fixed soon.
Was the third and fourth floors.
Moved 90 yr old to 1st floor after 1 day but still had to try and get upstairs with the walker.
Ladies toilets are on the lower ground level.
Spoilt the holiday with the stress of no lift.
Sarah, the bar and restaurant staff were great, trying to accomodate.
But with no lifts working the whole time we would not use again.
Girst day was told the lifts were out of action but should be fixed soon.
Was the third and fourth floors.
Moved 90 yr old to 1st floor after 1 day but still had to try and get upstairs with the walker.
Ladies toilets are on the lower ground level.
Spoilt the holiday with the stress of no lift.
Sarah, the bar and restaurant staff were great, trying to accomodate.
But with no lifts working the whole time we would not use again.
Source: expedia.co.uk
Late check out
Seafront view.
I also purchased late checkout until 1 p.m. The hotel staff, in a hurry, woke me up three times that morning. It was annoying; I had treated this stay as a relaxing one, but I felt like the staff were forcing me to leave early.
Source: booking.com
Great weekend
The location is great next to the pier
The lifts out of order and it was difficult for people with disabilities getting up and down the stairs. It's a great hotel. But its looking tired and inside and out it needs upgrading.
Source: booking.com
Generally met expectations
Good central seafront location
Excellent buffet style breakfast
Room seemed to have been refurbished recently Possibly the smallest shower cubicle made in what was a large bathroom
Excellent buffet style breakfast
Room seemed to have been refurbished recently Possibly the smallest shower cubicle made in what was a large bathroom
Source: booking.com
The hotel is situated on the front and not far from the town
Both the lifts were not working
Source: booking.com
Ideal for a short break.
Great location. Good choice of breakfast. Polite staff. Comfortable bed, although this was with an upgrade to Superior Double with sea view.
Terrible creaking floor in bedroom. Tiny lift, when working.
Source: booking.com
The sea front views
Small bathroom
Source: booking.com
Central location. Nice, helpful staff.
Lifts were broken all over the long weekend so everyone had to carry cases etc up several flights of quite narrow stairs
Source: booking.com
The staff was very friendly.
Sea front
Source: booking.com
If your looking for a good honest hotel with great friendly staff near to the pier this is it.
Is it perfect No.
But a dog 🐕 friendly hotel with great parking for £60 a night. This is a great hotel.
If you want 5* perfection, go pay £300 per night in Brighton.
But if you want a honest decent hotel that loves YOUR dog near the pier for a little as this hotel charges.
You will not go wrong.
I will come back
Is it perfect No.
But a dog 🐕 friendly hotel with great parking for £60 a night. This is a great hotel.
If you want 5* perfection, go pay £300 per night in Brighton.
But if you want a honest decent hotel that loves YOUR dog near the pier for a little as this hotel charges.
You will not go wrong.
I will come back
Source: google.com
Fabulous
All the staff at the Burlington hotel are absolutely amazing.
Nothing was too much, thank you all, Hirsty & Mumma bear xxxxxxxx Would be nice if there was a disabled toilet as my mum can not go down the stairs,so had to go up to her room each time she needed the toilet
Nothing was too much, thank you all, Hirsty & Mumma bear xxxxxxxx Would be nice if there was a disabled toilet as my mum can not go down the stairs,so had to go up to her room each time she needed the toilet
Source: booking.com
