Burlington Hotel

4.1/5 based on 2063 reviews
Latest Reviews
Dated but clean,very nice friendly staff,good Central position
google.com
Source: google.com
The Burlington Hotel
We had arrange of breakfasts when my husband and were there all ok but the cooked breakfast could do better.
The room was ok big enough and bathroom was good friendly staff and as we went just after lockdown they all a bit short staffed and I hope they get things together in the next few weeks, I will forgive them for that.
My rating will stand at the moment
google.com
Source: google.com
The Burlington Hotel
We had arrange of breakfasts when my husband and were there all ok but the cooked breakfast could do better.
The room was ok big enough and bathroom was good friendly staff and as we went just after lockdown they all a bit short staffed and I hope they get things together in the next few weeks, I will forgive them for that.
My rating will stand at the moment
google.com
Source: google.com
Dated but clean,very nice friendly staff,good Central position
google.com
Source: google.com
double room with a sea view is definitely worth the money
google.com
Source: google.com
Very well situated, on the seafront very close to the pier. Very friendly but breakfast a bit chaotic, probably due just having reopened. We would happily fist again. Room was very nice exterior needs attention though.
tripadvisor.co.uk
Source: tripadvisor.co.uk
First time staying here after staying at many other hotels in Eastbourne, stayed in 1st floor seafacing room with great view over the pier.

Positives:
Great views
Large room
Good shower
Good covid measures on place

Negatives:
Slow check in
No bath towels (just 2 x hand towels)
Coffee machine .. couldn't get to work and no instructions to operate it.
£6 per day charge to park in hotel car park.

* Asked reception for bath towels and someone to show haw the coffee machine worked, was told towels would be dropped to the room and someone would look at coffee machine ..
Neither were attended to during our stay.

All in all a pleasant stay however and well situated for beach and town, and would stay again, shame they never followed up on promises

7/10
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely hotel. Room was fab with a great view of the pier and sea. Lovely bath and shower facilties
Staff were friendly
Clean and comfortable. Covid restrictions meant to wasn't serviced but not an issue.
We had room only so cannot comment on the dining experience
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great staff and fantastic food. A lovely stay
google.com
Source: google.com
Stayed before hence the reason I'm staying again value for money and central to town and seafront
google.com
Source: google.com
Stayed in a huge comfy room with a sea view - nicely decorated with local art on the walls and great views. I was a bit worried when we walked in to reception as it felt very dated but the rooms are more modern than the public areas!
google.com
Source: google.com
For a seaside town this is a nice clean friendly place from young to old bit dated but clean and comfortable and staff are always happy nice to see
google.com
Source: google.com
Great staff and fantastic food. A lovely stay
google.com
Source: google.com
Stayed before hence the reason I'm staying again value for money and central to town and seafront
google.com
Source: google.com
It's very good hotel. Staff are very good
google.com
Source: google.com
Staff are friendly, food could be better
google.com
Source: google.com
Good value hotel
google.com
Source: google.com
Staff was amazing
google.com
Source: google.com
Brilliant break
google.com
Source: google.com
What a shame this hotel had to close a day after we checked in, lucky we could get a room at the premier inn, but not the same.

Everybody did their very best, staff all very happy and helpful, check in lady was so nice.

They upgraded us to a seaview room, perfect the young lady in the bar was nice, service was nice, evening dinner was fantastic, wine was great.

Breakfast was plentiful and hot.

Room 421 was clean and tidy, shame only a standard bed, will upgrade to room 410 next time, which was told has king size.

We had to cut our stay short due to Covid lockdown but we have 2 nights in credit to rebook near Christmas hopefully.

This hotel is old, but it must have been fun in its day, i hope its day returns again, as will we.

Hotel has its own car park at the rear.

Dont pull this hotel apart , its old, it creaks, it has character....... its part of Eastbourne's history.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed 2 nights on the Groupon DBB deal. The staff are friendly and helpful and the room was ok for the price we paid. What lets the hotel down is the quality of the food, especially for dinner on the set menu. I would best describe as cold school dinners, but that is a little unkind to school dinners! I know they have to serve food on a budget but the veg could at least be hot. Got the impression that a large number of meals and sides were made up and sat in the kitchen waiting, you certainly got served very quickly. On our second night the soup starter was fine but the mains so bad we left them and went out to eat. Nobody questioned why the food was left, just took the plates away. Please improve kitchen service and spend a little more on the food, even if you have to put prices up a couple of pounds, it lets the hotel down badly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just returned from one night at the Burlington hotel. Having booked a double room with DBB for a very reasonable price, we were upgraded to a room with Seaview. All the staff were very pleasant and helpful going out of their way to ensure you were happy. The chef should be congratulated as should the waiting staff on the excellent food served for the price we paid, we thoroughly enjoyed our evening meal and breakfast.
Yes the hotel could do with a bit of new paint in places but it was cleaned to a high covid standard and there was plenty of sanitizer placed around the hotel. Dont look for the extras removed for your safety in your room enjoy the simplicity and cleanliness to make you feel 100% safe! Only downside was maybe parking as it was a £6 charge in hotel carpark but we could leave car there after checking out so even that was good value really.
Well done to all staff throughout the hotel continue working together through these challenging and quieter times and Covid rules allowing we shall look forward to returning again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This week I visited the Burlington Hotel at a very worrying and uncertain time. From arrival to departure, everyone at the hotel from Christine the manager to the cleaners and the staff on reception, bar and restaurant made huge efforts to ensure all visitors felt comfortable and safe. Even though the hotel was closing on the 20 March, every member of staff was helpful, pleasant and professional. A big thanks to Christine and everyone at the hotel. I may have been the last to leave but hope I am the first to return. Hopefully sooner rather than later
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here with shearings mon- friday. The hotel is very dated needs alot of tlc. Paintwork & carpets very gruby. All corridors have very un- even floor boards which are very creaky. Down stairs toilets have a hole in the floor coverd with carpet which i stumbled on. The lifts are very dirty. The 1st meal we had was appauling undercooked veg and extremly dry chicken. Following nights where as if it was a diffrent chef as the next 3nights they was lovely and tasty. Staff work very hard, bar staff are really plesant unlike reception who are rude and abrupt. I asked for an up grade on arrival and the lady pretended she had done it, she clearly had not as when she came back few seconds later my paper work was printed with my name & room number and she hadnt been near a printer or computor. The morning we left breakfast was 7.30 till 8.30. We got there at 7.30, coffee was served imediatly no one came to take our order till after 8. The young man came back at 10 past with clearly the wrong order and was very stropy with my partner as though it was our fault. He stomped away and brought another but my partner had had enough and left the dinning area. It left us very little time to get back up to floor 4 to collect our belongings and hand our key in for the 8.30 depature. This was a shame as the breakfasts had previously been the best meals. It left us with bad feelings and therfore would not recomend this hotel at all
tripadvisor.co.uk
Source: tripadvisor.co.uk
just returned frpm 5 day national holiday, the break was great value for money . The breakfast is self service and on the whole was great however on two mornings the sausages looked and were overcooked. The evening meal is split on two sittings i chose the 7.15 which was relaxed and plenty of choices. All the staff are very friendly and specal mention to the bar staff think one was called katrina she was very helpfull and understanding. Great break
tripadvisor.co.uk
Source: tripadvisor.co.uk
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