Repair and Maintenance
16th October 2015
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Not only are we a store full of designers from around the world but we also have our own workshop onsite where repairs are carried out.  

Our customers are usually upset that their piece of jewellery has broken due to old age or an accident but the service they receive here at Lance James puts their mind to rest.

We provide an on the spot quote or a fast efficient service and provide a free quote for our customers to mull over. If our customers wish to proceed with the job it is actioned immediately and a time frame given for when the piece will be ready to collect. We have a brilliant track record for taking on all sort of repairs but should our prices not be entirely to our customers liking, there is no charge for collecting the piece after the quote has been provided.

Some of the services we provide are the following:

  • Pearl Re-stringing 
  • Watch repairs 
  • Engraving
  • Stone tightening and resetting
  • Resizing
  • Clasp repairs
  • Polishing
  • Laser work
  • Bespoke commissions


Should you have an enquiry regarding any of the above or another challenge, please do not hesitate to contact us on 01992 534555 or email us at:

About the Author

Victoria H

Member since: 11th March 2014

My name is Victoria Hunter and I'm a true Hertford person - I went to school in Hertford and grew up here. I understand the importance of bringing trusted businesses and the community together, and believe...

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