Hertford Town Council are delighted to be hosting their first ever Pride event: ‘Hertford Family Pride Day’ on Sunday 12th May at Hertford Castle, 12-4pm.
Overall I'd say I had an amazing experience with easy storage. The team of Mehmet, Jerry, Rylie, Yusuf, John and Tony were very friendly and very careful with my stuff and had a good laugh talking to them all.
The only dampener would be the experience with management. There was a small mistake by the customer service staff who quoted me for 1 van less than they should have and when I tried to get management to call me to come to some agreement on the price or agree to the price I was originally quoted they instead thought it's best to cancel my booking less than 24 hours before my pickup was supposed to happen and only tell me at 5:30 in the evening close to closing time.
This made me very stressed as I had no one else I could go to and no one else had availability. Thankfully the team mentioned above and customer services came to the rescue and worked tirelessly to ensure my pickup went ahead as originally scheduled.
Personally I think the management are disgraceful and heartless and think they should be replaced as the floor staff literally saved the day and were honestly the best people I've met in a while and easystorage should consider themselves incredibly lucky to have such great staff.
Unbelievable crew. Polite, friendly, so hard working and respectful of items. Couldnt be happier. Darnell, Boris and Gavin were absolutely brilliant. Thank you so much.
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